radio city: benchmarking performance management systems & its fairness

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Presented By: Rohit Gosai SIP AT RADIO CITY 91.1 FM

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Semester III PGDBM student Rohit Gosai details his extensive work as a summer intern at Radio City 91.1FM

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Page 1: Radio City: Benchmarking Performance Management Systems & its Fairness

Presented By:

Rohit Gosai

SIP AT RADIO CITY 91.1

FM

Page 2: Radio City: Benchmarking Performance Management Systems & its Fairness

Company Profile:

Radio City 91.1FM Is India's First And Leading FM Radio Brand

Promoted By Music Broadcast Private Limited (MBPL), Radio City Started Its Operations In India In July, 2001 In Bangalore.

Currently, It Is Present In 20 Cities Across India In Mumbai, Delhi, Bangalore, Chennai, Ahmedabad, Pune, Hyderabad, Lucknow, Jaipur, Vadodara, Surat, Sholapur, Nagpur, Sangli, Coimbatore, Vizag, Ahmednagar, Akola, Nanded And Jalgaon.

Page 3: Radio City: Benchmarking Performance Management Systems & its Fairness

To benchmark HR Practices :Benchmarking Performance Management System & its fairness Great Places To Work For in India – Overview

Benchmarking Performance Management System & its fairness

Objective:

• To study the purpose of benchmarking the HR practices• To capture the success stories of each industry for future use and

learning.• To analyse the trends and best practices for using HR competitive

advantage• To compare their strengths and finding areas of improvement at

Radio City 91.1 FM through benchmarking against other organizations successful practices.

Page 4: Radio City: Benchmarking Performance Management Systems & its Fairness

About Great Place to Work

Page 5: Radio City: Benchmarking Performance Management Systems & its Fairness

Great Places to work Institute  is a global research, consulting and training firm set up more than 25 years ago in US

Great Places to work started its operations in India in 2003 along with a local consultancy firm

It established itself as an independent entity in India on 21st May 2007

In collaboration with Businessworld, Great Place to Work published lists of Best Workplaces in India in 2003, 2004, 2005 and 2007

Since 2008, Great Places to Work has been publishing the Best Workplaces in India list in collaboration with The Economic Times

About Great Place To Work Institute

Page 6: Radio City: Benchmarking Performance Management Systems & its Fairness

In its first four studies, the Best Workplaces list in India honored the Top 25 organizations

This number went up with to Top 50 list in 2008 as number of participants increased each year

Approx. 5000 companies participate in the Global Engagement Survey every year

In India approximately 600 companies participate every year

Out of the 600 organisations that participate only 50Comapnies make it to the Best Companies List

About Great Place To Work Institute

Page 7: Radio City: Benchmarking Performance Management Systems & its Fairness

Great Place Work Criteria & Dimensions

Page 8: Radio City: Benchmarking Performance Management Systems & its Fairness

Management – I

trust the people I

work with

Job – Do I take pride in

what I do

Other employees – I enjoy the people I

work with

TRUST

PRIDE

CAMARADERIE

The Study is based on 3 Basic Criteria that matter to Employees

The Fundamental Model of study is drawn from the 3 basic criteria:

Page 9: Radio City: Benchmarking Performance Management Systems & its Fairness

5 Dimensions of a Great Place to Work

Page 10: Radio City: Benchmarking Performance Management Systems & its Fairness

Benchmarking Model Why Benchmarking at Radio City?

3 phases of Benchmarking.

Methodology

- Telephonic Interview - Site Visits

Challenges Faced

Planning

Analysis

Integration

Page 11: Radio City: Benchmarking Performance Management Systems & its Fairness

• Make My Trip India Pvt Ltd

• Qualcomm Industries Pvt Ltd

• NIIT Ltd

• Arvind Brands & Retails

• Wipro Technologies

• Vodafone

BENCHMARKED COMPANIES

Page 12: Radio City: Benchmarking Performance Management Systems & its Fairness

Benchmarking Company Benchmarked HR Practice Reason for Inclusion

 

 

Make My Trip India Pvt Ltd

 

Talking Talent Session

it will serve as an excellent tool to align hi-potentials in

the talent pipeline

 

Qualcomm India Pvt Ltd

 

Emerging Leader Program

Framework

To demonstrate early leadership skills and expand roles

within their functional area.

 Arvind brands & Retails  

Global Rotation Program

To help the managers contributing to leading key

strategic projects at different stations

NIIT Ltd Art of Supervision Team for

Managers

Providing training and support before a New-Manager

starts handling a team

Wipro Technologies Vision and Value Workshops for

new manager recruit

To align new managers with current company which

will help them steer their team

Vodafone Key Competency Achievement

goals

along with the organisational goals which will focus on

the employees performance development during

appraisal period.

Page 13: Radio City: Benchmarking Performance Management Systems & its Fairness

To Create External Database for Recruitment

•Why is it important?

• Methodology

• Profiles Worked on

• Challenges Faced

• Key Learnings

Page 14: Radio City: Benchmarking Performance Management Systems & its Fairness

RecruitmentOBJECTIVE:To ensure the right numbers of qualified people are hired for the right

position.To enhance the database for future reference in case of vacancy mainly in

Digital Media and Franchise Sales department

METHODOLOGY:

The major parameters of the methodology include:

Verifying the open position with given by the MentorVerifying the Job Description for open positionsSourcing relevant profiles through portals like Naukri.com and

Shine.com, consultants, employee referrals and lastly via social networking sites like Linked.in

Shortlisting the candidates by a Telephonic InterviewHelping with making the SWOT analysis of the candidateUpdating the candidates information in the database

Page 15: Radio City: Benchmarking Performance Management Systems & its Fairness

Self Assesment

Page 16: Radio City: Benchmarking Performance Management Systems & its Fairness

Biblography• Andrew, D. P. S., & Kent, A. (2007). The impact of Database Management

• Ashwathapa, Human Resource Management

• Best Work Place Conference, January (2012), Great Places To Work: (2012)

• PlanetRadioCity.com, Home, About Us, MBPL Line of Business

• The Armstrong Craven Casebook (2011), Succession Planning, Engaging Talent Ahead of Need, 2A, 46-48

• The Human Factor Magazine 2012 Edition: Make a difference to Talent in your Organization

• http://www.thehumanfactor.in/01052012/storyd.asp?sid=1648&pageno=1bb

Page 17: Radio City: Benchmarking Performance Management Systems & its Fairness

THANKYOU