Quiz

Other than reducing crime, name another valuable contribution Moore claims police provide for their communities.

THE MISSION OF THE POLICE

The Police Mission

Valuable contributions police make to society:(1) Reduce Crime(2) Holding offenders to account(3) Reduce fear/enhance security(4) Structure burden of defense against crime(5) Regulate public spaces & traffic safety(6) Provide emergency services (medical/social)Important question: should these results be

measured and managed?

Answer

Historically, 2-6 have been considered important police goals.

Mission accomplishment in public sector vs. distinctive competence in the private sector.

Production lines vs. job shops Police have often portrayed themselves as a

production line (i.e. professional model) In reality, police are job shops—they produce

many different things which should be evaluated.

A “balanced scorecard”

Police produce a wide array of public value Each of these could be measured—albeit

imprecisely Some value are “outputs”, but some

“processes” are valuable in their own rightBut what about “investments”? A balanced scorecard suggests police

should do a lot of investments in learning—figuring out “what works”