1.Project Management focuses on executing existing, repetitive processes. True False2. Operations Management is a temporary group activity designed to produce a unique product, service or goal. True False3. As a project manager, which of the following is typically NOT your role? Design and supervise the development an new application. Support the web application once it has been implemented. Support Product Management with product development and rollout. Improve a customer service process. Plan a global conference. 4. Which is the least important trait of a Project Manager A project manager should be a great communicator A project manager should be a team player A project manager should the most knowledgeable person on the team A project manager must pay attention to detail. A project manager must be able to think and act strategic. 5. Which of the following approaches was NOT discussed in this section? PMI / PMP PRINCE2 SDLC ITIL Lean Six Sigma

Answers1. false2.false3. Support the web application once it has been implemented. A project temporary group activity designed to produce a unique product, service or goal. Once the project has been completed, it's handed over the operations and support teams. Hence, project managers shouldn't involved in post-implementation support activities 4. A project manager should the most knowledgeable person on the team While knowledge helps guide your team, you don't have to be a subject matter expert in all components or processes of your project.5. ITIL Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management. It was NOT discussed because it's an operations management framework instead of an project management approach.