quirky gdroadshow presentation: building a culture within a startup
TRANSCRIPT
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INVENTION IS HARD
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> design > research > manufacturing
> merchandising > distribution
> retail marketing
> consumer marketing
> inventory > logistics
> margin analysis
> packaging
> point of sale
> intellectual property management
> direct sales / marketing
> prototyping
> mechanical engineering
> regulatory issues
> markdowns / seasonality
> customer service
> press / product reviews
> channel management
> replenishment > EDI / Technology Backbone
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BUT INVENTION IS IMPORTANT
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THE BEST IDEAS DON’T COME FROM THE BOARDROOM
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THE BEST IDEAS COME FROM THE LIVING ROOM
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QUIRKY MAKE S INVENTION ACCE SSIBLE BY BRINGING REAL PEOPLE’S PRODUCT IDEAS TO LIFE .
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WE’VE DELIVERED HUNDREDS OF PRODUCTS
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AND HAVE PAID $MILLIONS TO OUR COMMUNIT Y
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HOW THE QUIRKY MACHINE WORKS
PRODUCT Manufacturing*, Project & Product Management, Design, Engineering, GE
RETAIL 3rd Party Retail, 1st Party Retail
PLATFORM Engineering, Experience, Community
OPERATIONS Logistics, Systems, Warehousing
FINANCE Purchasing, Demand Planning, Finance
STORYTELLING Brand, Events, PR, Creative, Social Media
PEOPLE & CULTURE People & Culture: Recruiting, HR, Administration
LEGAL Patents, Compliance, Corporate Affairs
* M A N U FAC T U R I N G : H K O F F I C E !
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BUILDING A QUIRKY CULTURE
HOW WE …
HIRE | IMMERSE | RECHARGE | SCALE
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WE HAVE A STRONG SET OF CORE VALUE S
START
FINISH IMPATIENTSELFLE SS
FUTURIST
AGILE
EMBRACE CONFLICT
GET SHIT DONE
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HOW WE HIRE
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H I R I N G : E l e v a t e e v e r y s t e p o f t h e p r o c e s s
• H i r e g r e a t r e c r u i t e r s
• U t i l i z e d a t a + a s m a r t AT S
• C r e a t e a p r o c e s s t h a t d e t e r m i n e s f i t
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HOW WE IMMERSE
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• O n b o a r d i n g • Wh a t w e d o a n d h o w w e d o i t
• C o n s t a n t f e e d b a c k • 3 0/6 0/9 0 d a y c h e c k i n s • 1 5 f i ve r e p o r t s
• C o n s t a n t c o m m u n i c a t i o n • We e k l y a l l h a n d s m e e t i n g • Q u i r k y T i m e s • Pr o d u c t Rev i e w
I M M E R S I O N : A c c l i m a t i n g t o Q u i r k y ’s w a y o f w o r k i n g
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WE ARE ALL COMMUNITY
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WEEKLY EVAL
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RANDOM ACTS OF QUIRKY
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T R A N S PA R E N C Y: S h a r i n g o u r b u s i n e s s w i t h t h e Q u i r k y C o m m u n i t y
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HOW WE RECHARGE
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CELEBRATIONS!
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THE QUIRKIE S!
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EMPLOYEE BUZZ
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HOW WE SCALE
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• C u l t u r e A m b a s s a d o r • P r o a c t i ve v. Re a c t i ve • S t i m u l a t e a n d d r i ve p r o j e c t s
S C A L I N G : G r o w t h e c o m p a n y w i t h o u t l o s i n g i t s s p a r k
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VALIDATION
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• 9 7 % o f e m p l o ye e s a r e p r o u d t o w o r k a t Q u i r k y
• 94% o f e m p l o ye e s h a ve o r w o u l d w o r k ove r a w e e k e n d t o c o m p l e t e a p r o j e c t
• 9 0 % o f e m p l o ye e s o f t e n t a l k a b o u t Q u i r k y
• 8 5 % o f e m p l o ye e s a r e m o t i va t e d b y Q u i r k y ’s c u l t u r e
• 3 1 % r e d u c e d a t t r i t i o n
T H E R E S U LT S A R E I N …
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SCH SF
G R O W T H : Tw o n e w o f f i c e s : S c h e n e c t a d y & S a n F r a n c i s c o
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G R O W T H : F o u n d e d W i n k a n d l a u n c h e d w i n k . c o m
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Best Places to Work 2015Employee’s Choice Award | Companies Under 1,000
#8
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Q&A
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