quick reference guide updating anti-virus to microsoft security

Quick Reference Guide Updating Anti-Virus to Microsoft Security Essentials

CSUF Last Revised: 06/24/11 of 16

These instructions will guide you through the process of removing McAfee and installing Microsoft Security

Essentials on your PC or laptop at home. If you experience any issues or have any questions about this process,

contact the IT Help Desk at x7777.

Processing Steps Screen Shots

Check for McAfee EPO Agent

If you have a work laptop provided

to you by Information Technology,

follow the steps below to check to

see if the McAfee EPO Agent is

installed.

If you have a personal laptop, you

may skip to page 7.

Step 1:

At the bottom right hand corner of

your desktop near the computer

clock, locate the McAfee icon ( ).

Right-click on the McAfee icon.

Step 2:

If you see ePolicy Orchestrator

Agent listed, then please follow the

next set of instructions to remove it.

If you do not see ePolicy

Orchestrator Agent listed, skip to

page 7.

Updating Anti-Virus to Microsoft Security Essentials FINAL

Last Revised: 06/24/11 of 16


Remove McAfee EPO Agent

If ePolicy Orchestrator Agent (EPO

Agent) is installed, it must be

manually removed before

uninstalling McAfee AntiVirus.

Step 1:

Click the Start button at the bottom

left of your desktop.

Select Run.

Step 2:

Type cmd in the Open field.

Click OK.




Step 3:

You will see the string:

C:\Documents and Settings\your

username>

Type cd \ and then press the Enter

key.

Step 4:

You will see the string: C:\>

Type cd Program Files and then

press the Enter key.

Step 5:

You will see the string: C:\Program

Files>

Type cd McAfee and then press

the Enter key.




Step 6:


Files\McAfee>

Type cd Common Framework and

then press the Enter key.

Step 6a:

If you receive an error message

saying: The system cannot find

the path specified, follow the next

set of instructions.

If you do not receive this error

message, proceed to step 7.

Step 6b:

Close the cmd.exe window and re-

open it by going to Start > Run.

Type cd \ and press Enter.

Type cd Program Files and press

Enter.

Type cd Network Associates and

press Enter.




Step 6c:


Files\Network Associates>

Type cd Common Framework and


Step 6d:


Files\Network

Associates\Common

Framework>

Type frminst /remove=agent and


Proceed to step 8.

Step 7:


Files\McAfee\Common

Framework>

Type frminst /remove=agent and





Step 8:

The McAfee Agent and Updater

Setup window will open. It may take

several minutes for the process to

run.

Step 9:

Once the EPO Agent has been

successfully uninstalled, you will

receive a notification.

Click OK.

You may now close the CMD

window.




Remove McAfee VirusScan

Use your computer’s control panel

to uninstall McAfee.

Step 1:

Click the Start button/icon at the

bottom left of your desktop.

Select Control Panel.




Step 2:

Select the option to uninstall

programs.

If you are running Windows XP,

select Add/Remove Programs.

If you are running Windows Vista,

select Programs and Features.

Step 3:

Locate McAfee VirusScan

Enterprise in the program list and

click on it.

Then select Remove (Windows XP)

or Uninstall (Windows Vista).




Step 4:

If you receive a message asking if

you are sure you want to remove

McAfee, click Yes.

Step 5:

It may take several minutes for

McAfee to be uninstalled.

Step 6:

Be sure to uninstall any other

McAfee programs by clicking on

them and then selecting either

Remove or Uninstall.




Step 6a:

When uninstalling McAfee Agent,

you may receive this message

indicating that your computer will

need to be restarted.

Click OK.

Step 7:

Once all of the McAfee components

are uninstalled, restart your

computer.

Install Microsoft Security Essentials

Download and install Microsoft

Security Essentials on your

computer or laptop.

Step 1:

Open your internet browser (i.e.

Internet Explorer, Firefox, etc.) to

http://www.microsoft.com/en-

us/security_essentials/default.aspx.

http://www.microsoft.com/en-us/security_essentials/default.aspx

http://www.microsoft.com/en-us/security_essentials/default.aspx




Step 2:

Click on the Download it free

today graphic located on the main

page.

Step 3:

Select the language for your

download on the left.

Then select your operating system

on the right to begin the download.

Windows 7 and Windows Vista

should detect the operating system

for you and you will just click

Download on the popup.




Step 4:

If prompted to either run or save the

file, click Run.

Step 5:

It may take several minutes to

download the installation wizard.




Step 5a:

If the system asks you if you want

to run this software, click Run.

Step 6:

The Microsoft Security Essentials

Installation Wizard will start up.

Click Next.




Step 7:

Review the license agreement.

Then click I accept.

Step 8:

Select whether you wish to

participate in the Customer

Experience Improvement Program.

Then click Next.




Step 9:

It is highly recommended that you

leave the option “If no firewall is

turned on, turn on Windows

Firewall” selected.

Only uncheck this option if you have

another firewall installed.

Then click Next.

Step 10:

On this screen is a reminder that

you should uninstall any other anti-

virus programs (i.e. McAfee) on

your computer before installing

Microsoft Security Essentials.

Click Install if you have already

removed McAfee.

Click Cancel if you still need to

remove McAfee.




Step 11:

It may take several minutes for

Microsoft Security Essentials to be

installed.

Step 12:

Once the installation is finished, you

may be asked to restart your

computer. If so, click Restart Now.

If not, click Finish.

Microsoft Security Essentials will

start up, update its anti-virus

definitions to the latest version, and

begin scanning your machine.