quick presentation.pdf · kia, hyundai rise … in j.d. power quality study usatoday / june 17,...
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Quick Facts about HMMA
Current Investment: $1.8 Billion
Production Goal: 390,000 cars in 20151,550 per day (Mon-Fri)
Team Members: 3,000+
Plant Size: 1,744 acres
Buildings Space: 3.2 million sq. ft.
Current Investment: $1.8 Billion
Production Goal: 390,000 cars in 20151,550 per day (Mon-Fri)
Team Members: 3,000+
Plant Size: 1,744 acres
Buildings Space: 3.2 million sq. ft.
2016 Hyundai Sonata
2017 Hyundai Elantra
HMMA 10‐Year Anniversary
May 20, 2015
3 Millionth Vehicle
June 30, 2015
2014 Economic Impact Study
Economic Impact
$4.82 billion2% of state’s Gross DomesticProduct
HMMA
Supporting 38,000 full‐timeequivalent jobs (direct & indirect)
$70 million tax revenue to state $10.7 million local tax revenue Total tax revenues $80.7 million
Hyundai Motor Manufacturing Alabama
“HMMA is nota plant. It is an
industry.”
Prevailing wage for maintenance jobs:
Today: $18.00
Prior to HMMA: $12.50
‐ Dr. M. Keivan Deravi
2014 Economic Impact Study
Economic Impact
$4.82 billionStatewide Impact
60% of impact is from automotive assembly and parts suppliers operations
40% of impact is from retail, construction, services, etc.
2014 Economic Impact Study
Economic Impact
$4.82 billionStatewide Impact
Suppliers Impact: $1.2 billion $691 million payroll 23,855 full time jobs
HMMA Impact: $3.65 billion $676 million payroll 14,452 full time jobs
2014 Economic Impact Study
Economic Impact
$4.82 billionHMMA and its Montgomery County suppliers:
$2.4 billion in goods and services 20% of all goods and services
in the county 14,000 jobs in the county
Montgomery County total gross domestic product is $12 billion
$9.6 Billion
Quality
www.autooninfo.net
Quality
Kia, Hyundai rise …in J.D. Power quality studyUSATODAY / June 17, 2015
The twin South Korean brands, Kia and Hyundai, have moved to the top of the pack in the 2015 J.D. Power and Associates Initial Quality Study released Wednesday, the most closely watched gauge of quality in auto manufacturing.
The Kia brand ranked second behind the top brand, Porsche, which took first for the third year in a row. And the Hyundai brand moved up to fourth place, right behind third‐place Jaguar. Both Kia and Hyundai are owned by the same company, Hyundai.
What is Quality?
QualityQuality
Quality
No Problems! Safety! Trust! Luxury!
Quality
Definition
Merriam Webster
“quality is a general term applicable to any trait or characteristic whether individual or generic <material with a silky quality>. property implies a characteristic that belongs to a thing's essential nature and may be used to describe a type or species”
Quality
What determines the Quality Level ?Quality level of the plant…
It is determined by the worst performer…
Capacity of the tub ...- It is decided by the shortest board
Quality
HMMA
Over Eighty Tier 1 suppliers
• U.S.A.
• Canada
• Mexico
• Korea
• More…
North America
Minor problems also impact the quality ranking
1stLexus
(216pts)
35thKIA
(813pts)
597 pts
1stLexus(68 pts)
35thMini
(185 pts)
117 pts
’2000 VDS ’2014 VDS
Vehicle Dependability Study
Quality as a Differentiator Quality as a Given
Reduce quality gap between makers…
5 times↓5 times↓
Best
Worst
Quality
Reason for Producing Defect-Free VehiclesLoyalty gap
Brand loyalty of automobile owners is more sensitive
than other industries. Automobiles sales are an
extremely competitive market.
Quality
Bad Quality... Negative impact on Sales
3~5 persons
More than 6 persons
2 persons
1 personDirectly protest against company
Bad word-of-mouth and gossip
(friends & family)
Keep silent but never buy again
6 %
6 %
78 %
8 %
8 %
31 %
Tell it to
* Source : U.S. shoppers (1,186 persons)
Dissatisfied customer
63%
Customer Dissatisfaction Study
Quality
Story of Dad’s 1993 vehicle
Quality
Story of Dad’s 1993 vehicle
Quality
Story of Dad’s 1993 vehicle
Quality
Autonomous Vehicles
Tim Cook , Apple CEO Car Industry Ready for “Massive Change” (Oct. 2015)
Apple wants people to have an “iPhone experience” in their car.
"We'll see what we do in the future," he said, adding " I do think that industry is at an inflection point for massive change. Not just an evolutionary change.“
Quality
Autonomous Vehicles
John Krafcik, Google Head of Google’s Automotive Unit
Wealth of automotive experience:
• Ford executive
• Former CEO Hyundai Automotive America
• Ford and Google teaming up
Quality
Autonomous Vehicles
Obama Administration Proposed 10‐year $4 billion(January 14, 2016
Reasons:
• Minimize road accidents / fatalities
• Minimize traffic / congestion
Quality
Safety
Hyundai Sonata
Adaptive Cruise Control
Hyundai Elantra
• Blind Spot Detection• Rear Cross Traffic Alert• Lane Change Assist
Safety
Quality
Hyundai Elantra
• Lane Keep Assist
Safety
Hyundai Elantra
• 7 Airbags
Safety
Quality
Safety
Quality
Titanic’s Doom (in 1912)
The root cause of Titanic’s Doom
Quality
Titanic’s Doom (in 1912)
... the builder of the Titanic struggled for years to obtain enough good rivets and riveters and ultimately settled on faulty materials that doomed the ship... Small forges tended to have less skill and experience…
Many of the rivets studied by the scientists were found to be riddled with high concentrations of slag. A glassy residue of smelting, slag can make rivets brittle and prone to fracture…
Samples of four different types of rivets recovered from the Titanic. While some ships of the time were built entirely with steel rivets, the Titanic used a mix of steel and iron rivets. In the bow, where the Titanic hit the iceberg, weaker iron rivets were used...
- April 15. 2008 -
These small rivets were the main cause of Titanic’s doom.
Quality
Quality
Inflection Point
" I do think that (automotive) industry is at an inflection point for massive change.” – Tim Cook (Apple CEO)
Quality
Quality
SuppliersUbuntu
“How can we be happy when others are sad?”
• Work with your suppliers.• Ask them how you can help.• Educate your suppliers (salary and
hourly workforce).
Quality
Quality marches on.
감사합니다(Thank You)