quick check lists for tasks (ana holiday cover 2014)

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Ana Raquel – Service Guidelines Page 1: -Schedule for duties Page 2: - Breakdowns (calls) - Raising a Job Sheet Page 3: - Job Sheets (paperwork) - Delivery Notes - Pre Hires (not serviced) Page 4: - Pre Hires (serviced) / Service Sheets - Holiday Request Forms Page 5: - Enigma - Depot Transferring - Receiving in a Depot Transfer Page 6: - Lifting Certificates Page 7: - Purchase Orders# - Raising a Purchase Order through the Job - Raising a Purchase Order (not linked to a job sheet) Page 8: - Purchase Orders# - Linking the Job through the Purchase Order - Goods Receiving Page 9: - Tyrefix Page 10: -New Machines Page 11: - GPS (Suretrack) - Suretrack Website Page 12: -Weekly Time Sheets Page 13 : - Lifting Cert Due Report Page 14: - Cat & Hitachi Hours Report Page 15: - Updating the Cat Website - Updating the Hitachi Website Page 16: -Signing off Invoices Page 17: - Warranty Notes - Tyre Sizes notes

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Page 1: Quick Check Lists for Tasks (ana holiday cover 2014)

Ana Raquel – Service Guidelines

Page 1:-Schedule for duties

Page 2:- Breakdowns (calls)- Raising a Job Sheet

Page 3:- Job Sheets (paperwork)- Delivery Notes- Pre Hires (not serviced)

Page 4:- Pre Hires (serviced) / Service Sheets- Holiday Request Forms

Page 5:- Enigma- Depot Transferring- Receiving in a Depot Transfer

Page 6:- Lifting Certificates

Page 7:- Purchase Orders#- Raising a Purchase Order through the Job - Raising a Purchase Order (not linked to a job sheet)

Page 8:- Purchase Orders#- Linking the Job through the Purchase Order- Goods Receiving

Page 9:- Tyrefix

Page 10:-New Machines

Page 11:- GPS (Suretrack)- Suretrack Website

Page 12:-Weekly Time Sheets

Page 13 : - Lifting Cert Due Report

Page 14:- Cat & Hitachi Hours Report

Page 15:- Updating the Cat Website- Updating the Hitachi Website

Page 16:-Signing off Invoices

Page 17:- Warranty Notes- Tyre Sizes notes

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Schedule for Duties:

Daily:- Fitters job sheets ( Charge or complete fitters job sheets as they come in so Shane can charge customers)- Go through tray paperwork and emails (daily time sheets, pre hires, delivery notes, new machines, lifting certs, GPS’s, servicing’s, Tyrefix, PO requests)- Take breakdowns and raise job sheets and put forward to the relevant depot/service managers- Deal with any Enigma breakdowns and update the Excel log as you go- For Tyre/Glass breakdowns (Enfield) call out the suppliers straight away to attend the breakdowns - Check your WIPS and make sure no jobs are over 3 days old ( if a job is getting old and has no paperwork, check the job description to see which supplier was called out to the job and chase them for the paperwork)

Weekly:- Fitters weekly time sheets (to be done Monday)- Send Elaine the shopping list (Monday morning before 9am)- Check your WIP’s and make sure no job has been put in that’s over 3 days old, if so chase the paperwork and charge asap- Send the updated Enigma log on excel to Nick every Friday- Sign off invoices, log them and pass onto Tony

Fortnightly:- Send lifting certificate due report to all depots- Update the Cat website with our new serial numbers- Update the Hitachi website with our new serial numbers

Ad-hoc:- Hitachi and Cat hours report, whenever Tony or John ask for them, do them straight away- Usage reports for machines when requested- Machine locations for Shane/suppliers when requested- Send/collect packages when requested through APC

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Check Lists:

Breakdowns (calls):When answering a call on a breakdown find out:-Customer:-Site contact:-Fleet Number: (If they don’t know the fleet number – find out the type & size of the machine)-Site Address:-Issue with machine:

Breakdowns (Raising a job sheet for a breakdown):

If you know the fleet number:Views > Stock > Enter the fleet number > Change the drop arrow at the bottom to say ‘contract’ Right click > Amend contract > Click on items (bottom left) > Right click on correct machine and ‘Generate works order’Now you have your job sheet open check the delivery address and the address you were given are the same (if not write the current address in the job description tab)Also under ‘Job Description’: write what is wrong with the machine and site contact name and numberOn the ‘Main’ tab: Job Manager – the depot/service manager initials (e.g. Enfield would be SM) and ‘Job Status’ – WIP

If you do not know the fleet number:Views > Customer (enter their account code)Check you are looking under the correct depot (left hand side)Narrow your search down by looking through the machine details (eg: type/size of machine) This is found under the description bar)Scroll along to the side to match the details you have with the location that was given to you. Once you find the fleet number raise the breakdown (the same as above)

*Note:

For Balfour Beatty, FM Conway and Skanska (ONLY) you will need to ask the customer for a breakdown number and write it under job descriptionBalfour Beatty – DB numberFM Conway – BKD numberSkanska – Incident number

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Job Sheets (paperwork):Scan to WorksheetsFind the job it relates to on Inshpire ( Views > Stock > > Type fleet numb > Details: Workshop)Rename scanned document as the Job NumberSave to DigipenAmend job on Inshpire and do the following:

Chargeable Not Chargeable-Attach documents + tick boxes -Attach Documents

-Type up memo -Change time on site-Change time on site -Type n/c wear and tear

-Add mileage and labour and charges to items -Complete the job

-Change job manager to SM-Set Job status to Waiting Pricing

-Save job

* If there is no job raised (perhaps wrong fleet number) :- Click on Workshop – Job summary- Enter customer’s account code, change depot to GB and status to WIP- Check the date of any jobs that appear to coincide with the one you are looking for, Check the address on the job and see if it’s the same. Check job desc to see if it matches. If all 3 things tie together you’ve found the job you were looking for.* If you still cannot find your job you will need to raise a new one.(Note – Maximum Mileage to charge the customer is 60 miles. Maximum travel time to charge the customer is 2 hours. – 1 hour each way) *Labour charges = Hours travel + Hours on site.

Del Notes:Scan to worksheetsRename scanned document as the Purchase Order NumberSave to the PO’s folder under the correct supplierAmend PO in InshpireAttach document and name as DEL NOTESave and give the hard copy delivery note to Daniel for him to goods receive

Pre Hires (not serviced):On Inshpire go to Maintenance > Meter ReadingUpdate the hoursFile away in the ‘pre hires folder’ in numerical order.

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Pre Hires / Serviced + Service sheets:Scan the service sheet to worksheetsRename the scanned document as Fleet NumberSave to the Servicing Folder under the correct monthOn Inshpire go to Maintenance > StockEnter the fleet number and add the documentName the document as SERVICE + DATE Update the Servicing tab as below:

Meter Reading Hours on service sheetReading Date Date on service sheet

6 MONTH TESTPeriod Type Days LapsedInterval 180Last Service Date on service sheet

500 HOUR TESTPeriod Type Hours (Usage)Interval Hours on service sheet + 500Last Service Date on service sheetLast Interval Hours on service sheet

File the service sheets in the drop files.

Holiday Request Forms

Log into Simply PersonnelClick on My TeamScroll down and find the fitter you are looking for and click the ‘ ’ icon next to their nameClick on attendance and book a holidaySelect the holiday category to match the request you have and change the DatesSaveSign and give the holiday request form to whoever’s name is under ‘Authorisers’.

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Enigma:When you need to change/reset the keypad code for someone on Enigma:

Someone within the company: Customer:Fleet number What code they were previously entering

Code they need it set as Check if the code matches the one on the delivery noteLog on excel sheet Reset the code for customer as the same code on del note

Log on excel sheet

Log onto the Enigma website – Enter Username (anaRAQ) and Password (password).Click on the filters box on the left hand sideUnder group view – select the type of machine you are looking for Click the drop down arrow under ‘vehicles’ and select the fleet number then click show in gridClick ‘tracking grid’ and click on the machine you needSelect Action > Pin code control > Change depot pin and hit sendWait to receive a notification saying the message from vehicle is OK. This should take around 30 seconds and will appear in red writing under the box where you wrote the codeUpdate the Enigma excel sheet.

How To Depot Transfer:

- The machine/item you are transferring must be showing in the depot you are logged in to -Go to Maintenance > Depot Transfer > New (top left) Enter destination depotClick on add item and enter the fleet number of the machine/item in the boxRight click on the item you want to transfer > mark items for processClick transfer Items on the top of the screenMapi transfer to destination depotSave depot transfer

Receiving in a Depot Transfer

Go to Maintenance > Depot TransferOn Transfer Number click the magnifying glass and enter % in the search text boxMake sure Search field = TRANSNO and Search Condition = Begins with This will open up all items pending to be received inDouble click on the transfer you want, this will show all items waiting to be received inCheck they are in the depotIf yes > Right Click and choose Mark All Items For ProcessThen at the top of the page click Receive Items and Done

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Lifting Certs:

Open the relevant word document for the cert you need to make (Excavator, Telehandler or Attachment.) These are found via Hire Desk 2 > Maintenance > Lifting Cert Word Documents

The information that will need to modify on the word document is as following:

Excavators Telehandlers AttachmentsDocument number Document number Document number

Model Model ModelFleet Number Fleet Number Fleet NumberSerial Number Serial Number Serial Number

Quick Hitch number 4 dates ( one is + a year ) Quick Hitch number4 dates ( one is + a year ) Place of examination 4 dates ( one is + 6 months )

Place of examination Name of fitter Place of examinationName of fitter Name of fitter

When you have finished amending the cert, print out the lifting cert and give to Shane for signingOnce Shane has signed the lifting cert – scan in into worksheetsRename the document as the Fleet Number and save into the ‘Certs’ folder.

Now on Inshpire:Go to Maintenance > Stock and enter fleet numberAdd the new lifting cert onto Inshpire and rename as ‘LIFTING CERT’

You will need to update the servicing tab as per below:

For Excavators and Telehandlers:

Period Type: Days LapsedInterval: 365Last Service Date: (Date on the new certificate)Last Interval: 0

For Attachments

Period Type: Days LapsedInterval: 182Last Service Date: (Date on the new certificate)Last Interval: 0

Now attach the new cert to the fitters check sheet and file in machine drop file.

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Purchase Orders:

Anytime you raise a PO, make sure you are raising it in the correct depot on Inshpire:to change this go on Inshpire > on the top right click the circle button and ‘ Change Depot’

If a job has been done on site and is chargeable you must book it onto the customer and raise the PO

To raise a PO through the job: if you raise a PO through the job it will automatically be linked.

Amend the job and fill out all the necessary things (See the Job Sheet notes).When adding the Items to the job you must also add the supplier. Go to Items > Right click > Add Allocation > Fill out the Item number and prices. On the bottom there is a supplier tab > Click that > add the supplier code and type in the price and OK

There is a recharge button on the Items page (tick it if it is chargeable or un tick it if it is not chargeable)

Click OK and go back to the main job tab > On the bottom tab click PO > This will raise a new purchase order (it is linked to the job)

Fill out the suppliers reference and quote reference (this should be the document number) on the invoice/del note you have

On Items click Add Sale > then on Item Number fill in the item/s you are raising this PO for(NOTE:) if you click on the little magnifying glass next to item number and change ‘search field’ to DESC#1 you can search for the item code. EG a puncture repair would be TYR001)

Once you’ve added your item > amend the price so it is correct and click save

Tick the Authorise box > Add fleet number / any notes to the order notes tab > Add the items & prices > Print PO and save.

Raising a Purchase Order (not through any job) :

On Inshpire click purchasing > New Order Enter the Supplier Code – this raises the POFill in the suppliers reference and quote reference On Items click Add Sale > then on Item Number. Fill in the item/s you are raising this PO forOnce you’ve added your item > amend the price so it is correct Tick the Authorise box > Add fleet number / any notes to the order notes tab > Add the items & prices > Print PO and save.

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To link the job through the PO:

If the job that relates to the Purchase Order you want to raise is complete you will not be able to raise the PO and link through the job

Follow the same steps as above:New order > Supplier codeFill in the suppliers reference and quote reference On Items click Add Sale > then on Item Number. Fill in the item/s you are raising this PO forOnce you’ve added your item > amend the price so it is correct

Now BEFORE clicking Save this is how to link through the PO

On the bottom click ‘Cost Allocations’ > New > click Works Order > On ‘Link Number’ write the job number it relates to > Costing Type: leave as HIRE and quantity: 1 and save.Now your PO is linked to the job.

Tick the Authorise box > Add fleet number / any notes to the order notes tab > Add the items & prices > Print PO and save.

After you’ve raised your PO’s you need to goods receive them.

Goods Receiving:

On Inshpire click PurchasingGoods ReceivedNew Batch Start Batch EntryType in your Purchase Order NumberEnter a reference ( the supplier reference number or a document number)Click Receive all into sale stock ( If all items are received)Okay

Now you can file away your purchase order in the PO’s folder.

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TYREFIX:

If a job has been done on site and is chargeable, you must book in onto the customer. If a job has been done in the yard, you must find out if it was chargeable to the last hire

Only scan Tyrefix job sheets to Worksheets if the job was done on a machine on site.

*If a job has been done on a vehicle (car/lorry/van) check with Shane that the registration is one of our vehicles. There is no need to scan on these documents, just update the excel log.

*If a job has been done in the yard, you need to find out if it was chargeable to the previous customer/hire. Look back through contract history, starting with the most recent contract and check the attached documents. I.e. was the damage on the delivery and collection note? Once you have found the contract that the damage is chargeable to, check ‘Attached Orders’ to find what job number the damage is booked to. Write the job number on your paperwork. There is no need to scan on these documents, just update the excel log.

*If the job was done on a machine on site:

Print out the Tyrefix Job sheetScan onto worksheetsRemove the prices Rename as the job number (from Inshpire)Write the job number on the Tyrefix JobMove to the correct day in the Digipen folderAmend the job on InshpireAttach the documents and re name as JOB SHEET & PHOTOUpdate the memo tab ‘ Standard puncture repair on job sheet SC1222556’ (Always type the invoice number on the Tyrefix job sheet onto the memo tab in Inshpire)Update time job was completedAdd items, amend the cost priceIssue all allocationsPut job into MC Waiting Pricing and change short description to PUNCTURESAVE

- If the job is non chargeableDo all as above except: when adding the Items un tick the recharge buttonInstead of entering the job into MC Waiting Pricing, Complete it.

Update the Tyrefix log on excel for all job sheets with the job number, invoice number and fleet number.

Move your emailed document into the Tyrefix folder in Microsoft Outlook.

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New Machines:

When we receive new machines, a New Machine Delivery Report + paperwork will come with them.

When you receive the paperwork, check what fleet number the machine relates to by searching through the serial number on Inshpire.Write the fleet number of the machine on the documents.

You will need to scan a lifting cert and a CE cert for each machine onto the system* Telehandlers and attachments – the lifting cert/CE cert the machine comes with will be valid for a year so scan onto Inshpire, rename documents as ‘Lifting Cert’ and ‘CE’ cert.

*For any other machine – If the quick hitch serial number is stated on the original lifting cert then you can use that as the lifting cert and it will be valid for a year. If the Quick Hitch serial number is not on the original lifting cert or if it’s only stated a different cert, then you will need to create a new lifting cert. (ask the fitter to fill out a new lifting cert stating the quick hitch number on the paperwork and follow the ’new lifting cert’ guidelines – on page 6.

Once the paperwork has been added onto Insphire, you will need to update the servicing tab as below.

6 MONTH TESTPeriod Type Days (Lapsed)Interval 180Last Service Date machine was delivered

500 HOUR TESTPeriod Type Hours (Usage)Interval 500Last Service Date machine was deliveredLast Interval 0

TEST CERTIFICATESPeriod Type Days (Lapsed)Interval 365 *note: for attachments this will need to say 182 (days)Last Service Date on lifting certLast Interval 0

Once you have attached the paperwork onto Inshpire and updated the servicing tab, you will need to make a new machine drop file and file all of the paperwork.

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GPS Sheets:

Inshpire:Scan GPS sheets onto worksheetsRename as Date and whether it’s an installation (INS) or a removal (REM) Move to the GPS folder Go to Stock Maintenance and enter GPS number (to look up the full GPS number search Maintenance Stock - ITEMNO – contains)Attach document and name as Date and (ins) or (rem) – remove any old documents off on InshpireSave

Excel:Go to the excel sheet ‘M-Track Details Working Copy’ and update with the GPS installation/removal dates

Email:If the GPs sheet was an Install then you will need to email Lee Weymouth and Paul Windust the copy.Subject of the email will be the GPS tracker numberBody of the email will be ‘Has been fit to (fleet number) + location. (I.e. Behind Ignition)

Once this has been file the GPS sheets in the back office.

Sure Track Website:

To get a location for a machine when it has a GPS tracker installed go on the Suretrack website;www.stsms.co.ukEnter the Username: andrewsrhoj and Password: ####### (verbal password for calls is ‘######’)Enter the tracker number for the GPS that’s in the machineTick plotClick Plot on map

You can also check the movement on the machine if you change the start and end date accordingly and click update query.

Weekly Time Sheets:

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Every Monday you will need to go through the fitters time sheets and check their hours / calculate weekly salary before forwarding them to HR.

Yard Staff

When you receive the time sheets you will need to go through a fitter at a time and attach the gate entry reports.Go to the ‘Gate Entry Reports’ folder > year > month > and click on the correct weekWhen the excel sheet is open click on the arrow below ‘column E’ Un tick select all and scroll down to the name of who’s timesheet your checking – This will open up the times the fitter has tapped in and out of work. – Print (landscape).

Once you have the time sheet and the gate entry repot in front of you, you will need to cross check the times. We round up the times to 15 minutes of every hour. (15, 30, 45, 00) (I.e. if a fitter has tapped in at 7:52am, you would pay them from 8am. Likewise if a fitter taps out at 5.50pm you would pay them until 5:45pm.

Each fitter gets 1 hour lunch break (Monday to Friday) and half an hour on Saturdays – this is unpaid.

When you have calculated the total paid hours for each day (Open the Working Hours Calculator: Enter the start time, end time and break time) write down the total weekly paid hours and sign.

Give the Weekly time sheet along with the Gate entry report to Shane.

Mobile Fitters:

Mobile fitters (if they are going from their house straight to a breakdown) get paid from the time they leave their house. If they are coming into the yard in the morning then they get paid from the time they tap in at the yard (like yard staff).Similarly, if mobile fitters go home straight from the breakdown then they get paid until when they arrive home and if they are not on a breakdown and leave from the yard to go home, they get paid up until the time they tap out.

For mobile fitter times, log into www.masternaut.co.uk click on locator and select the registration of the fitter you are after. Run the report for the previous week (showing 7 days), click compress journeys and hit print. Also print out the Gate entry report from excel (landscape)

This will show you what times the ignition was turned on and off and where the fitter has been. Use the Gate Entry Report to calculate where the fitter will be paid from.

Check the hours alongside the Gate Entry report and calculate the total paid. Sign, stating the total paid hours and hand to Shane.

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Lifting Cert Due Report (every two weeks):

Every two weeks you will need to send out a lifting cert due report to all depots and they will need to know which machines are due a lifting cert.

On Inshpire click on reports > service > services due report and fill out the following

Selection for CriteriaService Level 3Date Range 30/12/1899 to date two months from date you’re running the reportSelect All Items (inc Far)Sort By Next Service DatePrint to excelWhen the printing option comes up click on the ‘Mapi option’ (envelope)Format: Microsoft Excel 97 – 2000 – Data only (XLS)Destination: ApplicationOkayCustom: Data is exported to selected optionsOkay

When the report opens up on excel, remove all of the following:- Anything that is not a machine (i.e. cars and vans) – sort the data by fleet number and delete anything that isn’t a machine - Row C, D and F – (3.00, test certificates and **)- Any machine that’s in sales – Sort date by column D (contract number/depot) and delete anything in sales

Your spread sheet is now sorted by depot (column D) – move the data from each depot into its own tab. Rename the tab with each depots prefix ( I.e. Bri, Enf, Suf, Ken)

In each depots tab: -Sort the date by date (so that the certs required is displayed soonest at the top)- Wrap text so that all information is displayed- Expand the columns so that all of the data fits across the width of the screen

Save report to Hire desk 2 > Certs > Lifting Certs Due > rename document as the date you are creating the report

Email the document to all depots ‘please find attached an updated list of all machines requiring lifting examinations’.

Cat and Hitachi Hours Report:

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CAT Hours:

- Log onto the CAT website(www.myvisionlink.com Username: ####### Password: ########)- Check that all machines have a fleet number filled in Asset ID (if not, see ‘how to update the Cat website’ on page 15)- Click on the orange drop down option > export > save Fleet Summary to desktop- Open up the excel report from desktop and remove any of the rows not required. You will only need to keep the following: Asset Id, Make/Model, Hour Meter and Date Last Reported.- Sort the data by model and then by fleet number (data > sort > sort by > Column B > add level > then by > column A> okay)- Print two copies – One for Tony Fitz and one for John Fitz

Hitachi Hours:

- Log onto the Hitachi website(www.globaleservice.com Username: ###### Password: #######)-Click on e-service owners site- Check that all machines have a fleet number filled in Owners Machine ID (if not, see ‘how to update the Hitachi website’ on page 15)- On the page, results per page should say 500 > right click > select all and paste into excel- Delete Columns A and B and any blank rows- Sort the spreadsheet by fleet number. Delete any fleet numbers starting with the letter ‘M’ and any remaining machines called ‘No Data’- Now that your spreadsheet is sorted by fleet number insert a plain column at column ‘A’- Now return to Inshpire > views > stock > Sort by product groups (left) click on Excavators > import to excel > add to existing workbook- Sort data by description (column ‘C’) > delete any rows that are not ‘Hitachi’ and any rows that the Hitachi fleet number begins with ‘M’- Sort by Fleet number (column ‘A’) > Cut and paste column A onto the blank column you added on the original excel sheet – you can now compare machines on the Hitachi website to our fleet.- Insert blank cells in your column A so that the fleet numbers in A and B are matching side by side- Go through the whole list inserting blank cells where appropriate and then delete any rows where it doesn’t show 2 fleet numbers side by side.-Delete row A ( as you only need one column of fleet numbers)- After this delete all columns you don’t need for the report. (Serial number, Location, second column of dates and second column of hours) -You will need to keep the following: Fleet numbers, Make/Model, Hours and Date- Sort Data by Model and then by Fleet number (Column B > add level and then A) - Print two copies – One for Tony Fitz and one for John Fitz

Updating the CAT website:

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www.myvisionlink.com Username: ####### Password: ########

Every two weeks you should update the Cat website with our fleets. To check if the website needs updating, log onto the CAT website and scroll through Asset ID. If there are any machines on that list without a fleet number (with the serial number showing instead) then you will need to update the website with our fleet numbers.

Click on the drop down option on Administration and go to Asset SettingsClick on the machine without a Fleet number and note down the Serial number On Inshpire type the Serial Number of the machine In Maintenance > Stock to find the fleet number its allocated toBack on the Cat website click on Asset ID and type the fleet number in ‘New Asset ID’ > saveDo this consecutively until all the machines which had no fleet number on the website have been allocated with our fleet numbers from Inshpire.

Updating the Hitachi Website:

www.globaleservice.com Username: #######Password: ######

Like the Cat website, the Hitachi website also needs to be updated every two weeks.

Log onto the Hitachi website and Click on e-service owners siteScroll through Owners Machine ID until you reach one saying ‘No Data’On the third column copy the serial number and paste into Inshpire (Maintenance > Stock)(This will show you the fleet number that that serial number is allocated to on our systems)Once you know the fleet number that relates to the serial number go back onto the Hitachi websiteClick on ‘No Data’ Type the fleet number where is says ‘Owners Machine ID’Click update

Signing off Invoices:

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When Elaine brings you your weekly invoices you will need to check them over, sign them off, log them on the invoices excel sheet and then pass them onto Tony

Tyrefix Invoices:

With Tyrefix invoices you will not have a purchase order to go with them.Open your Tyrefix log on excelClick find and type the invoice number for the invoice you are signing – that will bring up the job and fleet number the invoice relates toType the job number on Inshpire, check through memo to see if it relates to the damageClick on items and make sure it’s been charged (and that we have charged more than we paid)Once you are happy all of these things are okay you can sign your invoice-If the job has been complete then click on history > write that number on the invoice your signing off and sign-If the job has not been complete yet then write the job number on the invoice you are signing off and sign

All Other Invoices:

If Not Chargeable ( work done on a vehicle or wear & tear etc) -On Inshpire type the purchase order (found on the invoice you are singing off) Check the prices match with your invoiceDouble check the damage Is really non chargeable ( check memo or notes / if the works was done on a vehicle)If you are happy that the damage is not chargeable to the customer then Sign off the invoice

If Chargeable:On Inshpire type the purchase order and check the prices match with your invoice(Chargeable POs should be linked to a job or have the job it relates to typed up on the order notes)Click on the drop box arrow after linked (if its linked to a job the job number will appear) Click on the job number (and do as above identical to the Tyrefix invoices – explained below)Click on items and make sure it’s been charged (and that we have charged more than we paid)-If the job has been complete then click on history > write that number on the invoice your signing off and sign-If the job has not been complete yet then write the job number on the invoice you are signing off and sign

If there is no job number linked you will need to find out why, what job it relates to and if it’s not supposed to be linked (e.g. could be a PO for stickers on a machine – no charge to customer) before signing off your invoice.

Once you have signed off your invoices you will need to log them on the ‘Signed off Invoices’ excel log and pass them onto Tony Fitz.Warranty notes:

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When you get calls from other depots asking who does warranty / non warranty work on a machine, use the below chart as a reference:

Manufacturer If Under Warranty Not Under Warranty

Neuson CBL (Paul @ Newbury) Wacker NeusonTerex Local Terex Dealership Capital Plant SolutionsCat Finning FinningHitachi Hm Plant Hm PlantDooson Pro Mac Pro MacJCB Greenshields GreenshieldsManitou Mawsley Machinery Mawsley MachineryAusa Mawsley Machinery Mawsley Machinery

Tyre Sizes Notes:

Also, when you need to organise for a new tyre to be fit on a machine, use the table below as a rough guidance.

Machine Tyre Size Ply Rating Machine Tyre Size Ply Rating Machine Tyre Size Ply RatingJCB 520.40 10 x 16.5 12 AUSA D350 AHG 11.5 / 80 x 15.3 14 THWAITES 1T SKIPLOADER 10.0 / 75 x 15.3 8JCB 520.40 12 x 16.5 10 AUSA D400 AHG 11.5 / 80 x 15.3 14 THWAITES 1.5T HI SWIVEL 225 / 75 15.3 8JCB 520.40 11.5 / 80 x 15.3 8 AUSA D600 APG 405 / 70 x 20 14 THWAITES 3T HI SWIVEL 295 / 80 x 15.3 10JCB 520.50 10.5 / 80 x 18 10 AUSA D700 AP 405 / 70 x 20 14 THWAITES 3T FRONT TIP 295 / 80 x 15.3 10JCB 524.50 12.5 / 80 x 18 AUSA D1000 AP 500 / 60 x 22.5 16 THWAITES 9T FRONT TIP 500 / 60 x 22.5 12JCB 527.55 12.5 / 80 x 18 12 AUSA D1000 APG 500 / 60 x 22.5 16 THWAITES 10T FRONT TIP 500 / 60 x 22.5 12JCB 528.70 17.5 / 80 x 24 THWAITES 6T POWERSWIVEL 405 / 70 x 20 14JCB 531.70 15.5 / 80 x 24 12 Machine Tyre Size Ply RatingJCB 532.120 15.5 / 80 x 24 12 NEUSON 1T DUMPER 10.0 / 175 x 15 8 Machine Tyre Size Ply RatingJCB 533.105 15.5 / 80 x 24 12 NEUSON 3T DUMPER 11.50 / 80 x 15.3 10 MANITOU MT 1637 SL 440 / 80 x 24JCB 535.95 15.5 / 80 x 24 12 NEUSON 6T DUMPER 405 / 70 x 20 14 MANITOU MT 1435 SL 15.5 / 80 x 24JCB 535.125 15.5 / 80 x 24 12 NEUSON 9T DUMPER 50.0 / 60 x 225 12 MANITOU MT 1330 SL 15.5 / 80 x 24 12JCB 535.140 15.5 / 80 x 24 12 NEUSON 10T DUMPER 500 / 60 x 225 12 MANITOU MT 932 SL 14.9 x 24 18JCB 540.140 15.5 / 25 16 MANITOU MT 732 SL 14.9 x 24 18JCB 540.170 15.5 / 80 x 24 16 Machine Tyre Size Ply Rating MANITOU MT 625 SL 12 x 16.5JCB 541.70 15.5 x 25 16 BENFORD 1T SKIPLOADER 10.0 / 75 x 15.3 8 MANITOU MRT 2150 18 x 22.5

BENFORD 3T DUMPER Machine Tyre Size Ply Rating BENFORD 6T DUMPER 405 / 70 x 20 14

TEREX TA3.5SH 11.5 / 80 x 15.3 8 BENFORD 9T DUMPER 500 / 60 x 22.5 12TEREX TA5 12.0 x 18 12TEREX TA5S 12.0 x 18 12TEREX TA6 405 / 70 x 20 14TEREX TA6S 405 / 70 x 20 14TEREX TA7 405 / 70 x 20 14