quality plan_manning services

64
II. DUTIES AND RESPONSIBILITIES 13. Signs the following for and on behalf of the company: - appointment papers - check vouchers - checks - petty cash vouchers - salary loans - SSS, HDMF & other government documents - employee’s clearance form - Health Care forms - reimbursements - purchase requisitions - cash advances - leave forms - overtime forms - contracts or leases company name & logo QUALITY MANUAL Page: 7.1- 1/64 Section 7.0 PRODUCT REALIZATION Effectivity Date: Oct. 15, 2010 Subsection: 7.1 PLANNING OF PRODUCT REALIZATION Issue No. 10.01 Rev. No. 0 Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS Process Name Item to be Controlled Dimension Standard Person Responsible Control Methodology Frequency of Monitoring Support Documentation/ Records Used On-line Recruitment Details of job openings Completene ss Qualification and work experiences fitting to company’s vessel’s type manned President Regular updating of website job postings As warranted Company website Receiving of walk-in Application Form Completene ss and Standard application form must be completely and President N/A Per application Application form Prepared by: Reviewed by: Approved by:

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Page 1: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-1/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

On-line Recruitment

Details of job openings

Completeness Qualification and work experiences fitting to company’s vessel’s type manned

President Regular updating of website job postings

As warranted Company website

Receiving of walk-in applicant

Application Form

Completeness and accuracy

Standard application form must be completely and accurately accomplished

President N/A Per application Application form

Prepared by: Reviewed by: Approved by:

Page 2: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-2/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Screening Application Form

Completeness and accuracy

Qualification, Trainings and Work Experiences meets the company’s standard

President Personal Interview and copies of Certificates, Licenses and Service Records

Daily Application Form

Selection Application form Completeness and accuracy

Qualification, Trainings and work experiences is fitting to a

President N/A As warranted Rank Qualification

Prepared by: Reviewed by: Approved by:

Page 3: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-3/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

particular vessel where he is planned to be placed

Hiring Seafarer’s fitness for sea duty

Timeliness Must pass PEME prior planned deployment

President N/A As warranted Medical Certificate

Documents National and Validity Documents must be valid (i.e. Admin/Operation N/A As warranted Pre-deployment

Prepared by: Reviewed by: Approved by:

Page 4: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-4/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Assessment Flagstate Documents, STCW

documents must be valid at least two months of crew’s contract due date)

Mgr. Checklist; OPN-7.5.1-001 Documents Assessment

Pre-employment Medical Examination

PEME Certificates

Timeliness PEME Certificates must be available within 5 working days upon referral

Admin/Operation Mgr.

Follow-up with PEME Providers

As warranted PEME Referral Form; PEME Certificates; OPN-

Prepared by: Reviewed by: Approved by:

Page 5: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-5/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

(PEME) 7.5.1-001 Documents Assessment

Crew Line-up Line-up List Completeness and accuracy

Qualification and work experiences fitting assigned vessel

President Checking of qualification and work experiences vs. Rank

Per Line-up List

Rank Qualification; Line-up List; OPN-7.5.1-001 Documents

Prepared by: Reviewed by: Approved by:

Page 6: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-6/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Qualification Assessment

Contract Signing

Contract Completeness and accuracy

Details of contract shall adhere to POEA approved Salary Scale

Liaison Officer Only POEA approved Salary scale is used in Contract preparation

Per contract Standard Employment Contract (SEC), Crew Complement Salary Scale Form; OPN-7.5.1-001

Prepared by: Reviewed by: Approved by:

Page 7: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-7/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Documents Assessment

Contract Processing

Contract Timeliness Must be processed within 2 working days upon receipt of Line-up List

Liaison and Documentation Officer

Supervision by Admin/Operation Mgr.

Per Line-up List

Line-up List; Contract; OPN-7.5.1-002 Contract Processing

Prepared by: Reviewed by: Approved by:

Page 8: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-8/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Visa Application Visa requirements

Completeness Requirements must be complied Travel and Visa Officer / HR Officer

N/A As warranted Visa requirements; OPN-7.5.1-003 Visa Application (Non-US); OPN-7.5.1-005 Visa Application (US)

Flagstate Seaman’s Completeness Flagstate requirements must be Admin/Operation N/A Per Line-up Flagstate

Prepared by: Reviewed by: Approved by:

Page 9: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-9/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Requirements Processing

Books and certificates

complete Mgr. requirements, Line-up List

Pre-departure Orientation Seminar (PDOS) and Anti-piracy

Training materials

Completeness and accuracy

Contents must be updated whenever there are changes

President Document Control for Training Materials

As warranted QMS Manuals

Prepared by: Reviewed by: Approved by:

Page 10: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-10/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Awareness Seminar (In-house)

PDOS – Outsourced

PDOS Certificates

Timeliness Must be provided prior departure Admin/Operation Mgr.

Follow-up PDOS providers

Every scheduled departure

PDOS Certificates; OPN-7.5.1-007 PDOS (Outsourced)

Prepared by: Reviewed by: Approved by:

Page 11: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-11/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Allotment Preparation

Allotment Slip Accuracy and completeness

Allotment Slip must be completely accomplished and if, necessary, secure photocopies of IDs such as SSS, Philhealth, Pag-ibig

Finance Officer Verification of bank accounts and IDs

Every Line-up Bank Referral Forms; Allotment Slip Form; FIN-7.5.1-001 Allotment Preparation

Booking on-signing

Availability and Cost

Timeliness Given flight details suits the vessels stay in port

Travel and Visa Officer

Conform to Vessel’s Schedule

Daily Line-up List, National

Prepared by: Reviewed by: Approved by:

Page 12: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-12/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Documents; OPN-7.5.1-006 Booking, Securing OK TO BOARD and Ticketing

Cost Cheapest among travel providers Travel and Visa Officer

N/A Daily

Prepared by: Reviewed by: Approved by:

Page 13: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-13/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Accuracy Passenger and vessel assignment details

Travel and Visa Officer

Verification of email received from travel provider

As warranted Email

Securing of OK TO BOARD

OK TO BOARD Letter

Timeliness Letter to be received before departure

Travel and Visa Officer

Follow-up Vessel’s local agents

Every departure

OK TO BOARD; OPN-7.5.1-006 Booking, Securing

Prepared by: Reviewed by: Approved by:

Page 14: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-14/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

OK TO BOARD and Ticketing

Accuracy Passenger and vessel assignment details

Ticketing Air Ticket Timeliness e-ticket must be issued before planned deployment

Travel and Visa Officer

Follow-up travel provider

Every deployment

e-ticket; OPN-7.5.1-006 Booking,

Prepared by: Reviewed by: Approved by:

Page 15: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-15/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Securing OK TO BOARD and Ticketing

Dispatching of crew documents

Crew documents

Timeliness and

All documents must be received by vessel’s master upon crew’s

Admin/Operation Mgr.

Checking of master’s

Every deployment

Email from the master; scanned

Prepared by: Reviewed by: Approved by:

Page 16: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-16/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

through joining crew members

completeness arrival onboard acknowledgement receipt thru email

cover letter signed by the master sent thru email

Issuance of crew working gear

Crew working gear

Completeness Crew working gear must be complete according to company specification

Liaison and Documentation Officer

Acknowledgement receipt of crew

Per issuance to departing crew

Line-up List, Crew Working Gear Receipt

Prepared by: Reviewed by: Approved by:

Page 17: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-17/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Timeliness Stock of crew working gear must be available at least 1 day before departure

Liaison and Documentation Officer

Sending of crew mails and parcels

Mails and parcels

Timeliness Mails and parcels must be sent through joining crew

Admin/Operation Mgr.

Acknowledgement receipt of joining crew

Every departure

Record Book; FIN-7.5.1-004 Sending Of Provisions To Crew Onboard

Prepared by: Reviewed by: Approved by:

Page 18: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-18/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Releasing of travel allowance and visa allowance

Travel Fund Cash availability

Must maintain a minimum 400USD

Finance Asst. Verification of Travel Allowance Logbook

Daily Travel Allowance Logbook

Timeliness Travel allowance must be released to all crews after final deployment from

Prepared by: Reviewed by: Approved by:

Page 19: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-19/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

crewing/operations

Releasing of Euro Visa Allowance

Euro Visa Allowance

Cash availability

Must maintain a minimum 400 Euro

Finance Officer Verification of Euro Allowance Logbook

Daily Euro Allowance Logbook; FIN-7.5.1-004 Sending Of Provisions To Crew Onboard

Prepared by: Reviewed by: Approved by:

Page 20: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-20/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Timeliness Must be released to selected joining crew prior to crew deployment

Releasing of cash to master to joining crew

Cash to master Accuracy Amount of cash must be in accordance with the agreed amount between the master and the office

Finance Officer Verification of Letter Request by the President

As warranted Letter Request; FIN-7.5.1-004 Sending Of Provisions To Crew Onboard

Prepared by: Reviewed by: Approved by:

Page 21: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-21/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Timeliness Must be released to selected joining crew prior to crew deployment

Processing and Releasing of Regular Home Allotments

Regular Home Allotments

Timeliness Must be processed and remitted before the last working day of the month

Finance Officer Verification of amount debited from the bank

Monthly FIN-7.5.1-002 Regular Home Allotment Processing and

Prepared by: Reviewed by: Approved by:

Page 22: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-22/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Releasing; BPI Expresslink; LOI; Tranfile; Allotment Slip

Accuracy Regular Allotments should match the approved Allotment Slip

Prepared by: Reviewed by: Approved by:

Page 23: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-23/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Scanning of crew documents

Crew documents

Completeness Documents to be scanned and posted in Document Management System (DMS) shall be the ff:

Biodata Personal Documents Philippine Licenses (for officers

only)

ICT Officer Checking of documents posted in the DMS

Every departure

DMS

Prepared by: Reviewed by: Approved by:

Page 24: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-24/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

STCW Mandatory certificates Principal Requirements Flagstate requirements

Processing and Releasing of 3rd Allotments

3rd Allotments Timeliness Must be processed and released within 2 weeks after the end of the month

Finance Officer Verification of amount debited from the bank

Monthly FIN-7.5.1-003 3rd Allotment Processing and Releasing; PNB

Prepared by: Reviewed by: Approved by:

Page 25: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-25/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Online Banking; LOI, Confirmation Report; Monthly US$ Allotment

Accuracy 3rd Allotments should match the approved Allotment Slip

Prepared by: Reviewed by: Approved by:

Page 26: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-26/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Social Insurance Remittance

SSS, Philhealth,Pag-ibig withheld from crew wages

Completeness and Accuracy

Accurate and complete remittance of all on-board crew’s social insurances

Financial Assistant

Securing Regular Home Allotment Report

Verification of availability of cash

Monthly Allotment Slip; Regular Home Allotment ReportSocial insurance remittance form (outsourced) and remittance report electronic file;

Prepared by: Reviewed by: Approved by:

Page 27: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-27/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Voucher and check; FIN-7.5.1-005 Social Insurance Remittance

Cash availability

Cash must be available upon payment to government agencies

Finance Officer Cash control Daily Cash control

Prepared by: Reviewed by: Approved by:

Page 28: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-28/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Timeliness On or before the 10th day of the succeeding month

Financial Asst. Penalty policy of government agencies

Monthly Allotment Slip

Regular Home Allotment Report

Social insurance remittance form (outsourced) and

Prepared by: Reviewed by: Approved by:

Page 29: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-29/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

remittance report electronic file

Voucher and check

Social Insurance Contribution

Contribution Certificates

Accuracy and Completeness

Accurate and complete social contribution certificates issued to crew upon request.

Accountant Reference to Social Insurance Remittance

Upon request Social Insurances Remittance Report

Prepared by: Reviewed by: Approved by:

Page 30: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-30/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Certificate Preparation

Report

Timeliness Contribution certificates must be available within 3 working days upon receipt of request

Record Book

Special Cash Accuracy and Approved special allotments are Finance Officer Verification of Upon request Special Allotment

Prepared by: Reviewed by: Approved by:

Page 31: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-31/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Allotment (SA) Payment

completeness remitted to crews allottee account only

allotment slip Request Form; FIN-7.5.1-006 Special Allotment Payment

Cash availability

Cash must be available prior to payment Note: subject to availability of funds

Finance Officer Verification of availability of cash

Daily Voucher and check or w/slip

Prepared by: Reviewed by: Approved by:

Page 32: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-32/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Releasing of checks for SA payment

Checks Timeliness Must be released for payment within 3 working days upon receipt of request

Financial Assistant

Acknowledgement receipt or deposit slip

Upon request Voucher and check; FIN-7.5.1-006 Special Allotment Payment

Payment Cash to Master thru

Cash Accuracy Cash to master to be sent must conform to approved amount

Finance Officer Verification of availability of cash

Upon request Master’s Cash Account

Prepared by: Reviewed by: Approved by:

Page 33: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-33/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

telegraphic transfer Cash box balance is less than the

succeeding month’s expensesVerification of Vessels VMCI cash box balance

Monthly Master Letter to request for CTM

Dispatch of cash

Timeliness Cash must be wired a day before vessel arrive at specified port

Finance Officer Acknowledgement Receipt (email)

Every wire transfer transaction

Voucher and telegraphic transfer form

Prepared by: Reviewed by: Approved by:

Page 34: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-34/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Cash availability

Cash must be available prior to payment Note: subject to availability of funds

Finance Officer Verification of availability of cash

Daily Cash control;FIN-7.5.1-007 Payment of Cash to Master Thru Telegraphic Transfer

Accounting of Vessels Pre- Accuracy All related expenses during Accountant All invoices and Upon owner’s Invoices; Owner’s

Prepared by: Reviewed by: Approved by:

Page 35: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-35/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Vessels Pre-Delivery cost

delivery Expenses Completeness

Vessels pre-delivery activities are to be invoiced to principal for reimbursement.

replenishments received are checked

advise of new vessels

Upon receipt of invoices

advise of new vessel and delivery date;FIN-7.5.1-008 Accounting of Vessel's Pre-delivery Cost

Prepared by: Reviewed by: Approved by:

Page 36: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-36/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Renewal of National and flagstates licenses and certificates

Licenses and certificates

Timeliness Permanent licenses and certificates shall be sent onboard before expiration of provisional certificates or licenses

Admin/Operation Mgr.

Monitoring of expiry dates of provisional certificates and licenses

Monthly Folder of certificates to be renewed; Crew List

Completeness All requirements for different flagstates and national licenses

Admin/Operation Mgr.

Prepared by: Reviewed by: Approved by:

Page 37: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-37/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

and certificates must be complete

Financial Reporting

Financial Report Completeness and accuracy

All disbursements for the month are properly accounted

Finance Officer Review of Financial Report by Accountant and Finance Officer

Monthly Cash Control

Invoicing Invoice Accuracy Figures stated in the invoice must Finance Officer All invoices are Monthly Crew Monitoring

Prepared by: Reviewed by: Approved by:

Page 38: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-38/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

conform to the agreed lump sum between the company and the principal

complete and accurate

Report; Owner’s advice of delivery date; FIN-7.5.1-009 Invoicing; FIN-7.5.1-008 Accounting of Vessel's Pre-delivery Cost

Prepared by: Reviewed by: Approved by:

Page 39: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-39/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Timeliness Invoice must be submitted within the month before the invoiced month

Finance Officer Invoice must be ready on 3rd wk of the month before the invoice month

Monthly Master’s Cash Account

Receiving of lump sum

Lump sum Accuracy Amount received conforms to principal’s advice

Finance Officer Verification with the bank

Upon receipt of principal’s advice

Principal’s advice (email); FIN-7.5.1-008 Accounting of

Prepared by: Reviewed by: Approved by:

Page 40: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-40/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Vessel's Pre-delivery Cost; FIN-7.5.1-009 Invoicing

Timeliness Amount must be received within 2 working days upon principal’s advice

Finance Officer Follow-up with the principal and the bank

Upon receipt of principal’s advice

Prepared by: Reviewed by: Approved by:

Page 41: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-41/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Booking off-signing

Availability and Cost

Timeliness Given flight details suits the vessels stay in port

Travel and Visa Officer

Conform to Vessel’s Schedule

Daily Line-up List, National Documents; OPN-7.5.1-008 Booking, Securing OK TO BOARD and Ticketing

Prepared by: Reviewed by: Approved by:

Page 42: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-42/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Cost Cheapest among travel providers Travel and Visa Officer

N/A Daily

Accuracy Passenger and vessel details Travel and Visa Officer

Verification of email received from travel provider

As warranted Email

Prepared by: Reviewed by: Approved by:

Page 43: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-43/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Documents assessment

National and flagstates licenses and certificates

Validity Documents must be valid within one year from the planned embarkation

Admin/Operation Mgr.

Verification of Accomplished Rejoining Form

As warranted Rejoining Form

Crew performance assessment

Performance report

Crew performance rating

Crew member shall not receive 3 ratings of FAIR or 2 ratings of POOR

President N/A Every disembarkation

Performance Report

Prepared by: Reviewed by: Approved by:

Page 44: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-44/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Final WagePayment

Final Wage Settlement

Accuracy

Completeness

Final wage settlement must be in accordance with approved standard wage scale and the number of days unpaid

Finance Officer Verification of arrival date specified in the passport or seaman’s book

Verification of availability of cash

Upon disembarkation of crew

Passport/Seaman’s book

Final wage account

Rejoining formSchedule of cash advance

Prepared by: Reviewed by: Approved by:

Page 45: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-45/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

File 201

Voucher and check

Releasing of final wage payment

Cash Timeliness Must be released within 3 working days upon receipt of final wage

Financial Asst. Deposit slip / acknowledgement receipt

Prepared by: Reviewed by: Approved by:

Page 46: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-46/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Note: subject to availability of funds

Social Insurance Contribution Certificate Preparation

Contribution Certificates

Accuracy and Completeness

Accurate and complete social contribution certificates issued to crew upon request.

Accountant Reference to Social Insurance Remittance Report

Upon request Social Insurances Remittance Report

Prepared by: Reviewed by: Approved by:

Page 47: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-47/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Timeliness Contribution certificates must be available within 3 working days upon receipt of request

Record Book

Prepared by: Reviewed by: Approved by:

Page 48: Quality Plan_Manning Services

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

II. DUTIES AND RESPONSIBILITIES

13. Signs the following for and on behalf of the company:- appointment papers- check vouchers- checks- petty cash vouchers- salary loans- SSS, HDMF & other government documents- employee’s clearance form- Health Care forms- reimbursements- purchase requisitions- cash advances- leave forms- overtime forms- contracts or leases

III. QUALIFICATIONS

1. Graduate of any business related course.2. Preferably holding a Master Degree in Business Administration2. Excellent communication skills and can represent the company to a wide range of

company name & logo

QUALITY MANUAL Page: 7.1-48/48

Section 7.0PRODUCT REALIZATION Effectivity Date:

Oct. 15, 2010

Subsection: 7.1PLANNING OF PRODUCT REALIZATION

Issue No.10.01

Rev. No.0

Table 7.1 – QUALITY PLAN – PROVISION OF QUALIFIED SEAFARERS

Process NameItem to be Controlled

Dimension StandardPerson

ResponsibleControl

MethodologyFrequency of

Monitoring

Support Documentation/Records Used

Prepared by: Reviewed by: Approved by: