quality engineering: build it right the first time' by allan woodcock, shobana rajamani &...
DESCRIPTION
It's no secret, that Quality Assurance (QA) plays a very vital role in assuring customer experience. Then, why wait till the end of the development phase to validate the business requirements? Also, the cost of defect multiplies in the later stages of the development lifecycle. Quality Engineering (QE) is an innovative approach which focusses on upstream assurance of software through early involvement of QA in the lifecycle. Techniques like architecture validation, design validation, quality profiling and static testing are defining the QE landscape. Industry leading tools and point solutions also enable effective and efficient QE approach for quality assurance teams. As the IT focus moves to engineering quality with a lower Cost of Quality (CoQ), QE will play a vital role in achieving the end business objectives. Key Takeaways - Business drivers requiring the paradigm shift of Building it Right the First Time - Tools, techniques and methodologies for embracing Quality Engineering - Predictive test design through analytics powered Quality Intelligence - Importance of QE in the sphere of Agile, Continuous Integration and DevOps environmentTRANSCRIPT
![Page 1: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/1.jpg)
www.eurostarconferences.com
@esconfs#esconfs
Webinar in association with
Quality Engineering: Build It Right The First Time
![Page 2: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/2.jpg)
Presenter
Allan Woodcock has over 20 year’s experience in the Quality Assurance Space in both test delivery and consultancy. Recently within the last 5-6 years he has led the Quality Assurance delivery across multiple areas including Mortgages, Wholesale and International at Lloyds Banking Group (LBG). In addition he heads up the Test Automation service and Group Release testing for LBG.
www.eurostarconferences.com
Allan Woodcock, Platform Lead, QA, Lloyds Banking Group
Quality Engineering: Build it Right the First Time
![Page 3: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/3.jpg)
www.eurostarconferences.com
Presenter
Shobana heads QA innovation in UK & Europe and is responsible for looking at holistic ways of improving Quality Assurance . This involves bringing the right solutions, tools, processes and models that will improve quality, whilst reducing the total cost of ownership. She has several years of rich experience in Business Transformation and Quality Assurance. Shobana holds post-graduation from London Business School.
Shobana Rajamani,Head of Innovation, Cognizant
Quality Engineering: Build it Right the First Time
![Page 4: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/4.jpg)
www.eurostarconferences.com
Presenter
Balan is part of Cognizant's Quality Engineering and Assurance services and leads the QA engagement at Lloyds Banking Group . He was involved in the QA transformation for Lloyds Banking group that enabled adoption of Quality engineering within the group.
Balan Ramaswamy, Director for QA Delivery, Cognizant, at Lloyds Banking Group
Quality Engineering: Build it Right the First Time
![Page 5: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/5.jpg)
Q&A
www.eurostarconferences.com
If you have a question, the control panel on the right has a Questions box. All questions will be answered at the end of the presentation.
The GoToWebinar attendee interface is made up of two parts. The Viewer Window shows the presenter’s screen. The Control Panel is where attendees can interact and ask questions.
The webinar will be recorded and you will be notified via email when it is available.
@esconfs#esconfs
![Page 6: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/6.jpg)
www.eurostarconferences.com
How can I get the slides?
Slides and all materials will be posted on the EuroSTAR website as well as emailed to you.
@esconfs#esconfs
![Page 7: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/7.jpg)
Join the conversation on Twitter
#esconfs@esconfs
@Cognizant
www.eurostarconferences.com
Continue the conversation with the speaker on Twitter after the show!
@esconfs#esconfs
![Page 8: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/8.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Agenda
What are theKey Drivers
What is Quality Engineering
What is the implementation
roadmap
What are the Key Levers
What are the Business Benefits
![Page 9: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/9.jpg)
Quality is at the core of Business
Strategy
@esconfs#esconfs
www.eurostarconferences.com
Key Drivers
Speed To Market
SMAC (Social, Mobile,
Analytics & Cloud)
Reputational Risk
Total Cost of Ownership
![Page 10: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/10.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Defining Quality Engineering
Complete Lifecycle
InvolvementLifecycle
Automation
Static & Dynamic Analysis
Quality Intelligence
Workforce Reskilling
QE is not just…
• A set of new testing activities
But is…
• A mindset to deliver Business Assurance
• Build it right the First Time
![Page 11: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/11.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Static and Dynamic analysis
Cost to fix a defectTime detected
Requirements Architecture Construction System test Post-release
Time introduced
Requirements 1× 3× 5–10× 10× 10–100×
Architecture – 1× 10× 15× 25–100×
Construction – – 1× 10× 10–25×
Static Analysis• Requirement Validation• Design Validation
Dynamic Analysis• Risk based Test Adjustment• UAT IT harmonization
![Page 12: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/12.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Complete Life Cycle Involvement
QA Management across lifecycle
Quality Gates
Reducing Defect Density
![Page 13: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/13.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Lifecycle automation
OLD PLAYBOOKConventional Test Execution Automation Aka Running the last lap faster
NEW PLAYBOOKNon Conventional Test Execution Automation Aka Increased speed throughout the race
Quick Start• Automated test case design• Service Virtualisation• Automated smoke test
Quick Finish• Batch automation• API Testing • Early Mobile automation
![Page 14: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/14.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Workforce re-skilling
Test Manager
Test Analyst
Manual
QualityManager
Tester as User
Manual +Automation
![Page 15: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/15.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Quality intelligence
What are drivers on increasing Cost of Quality
Influencers of Upstream & Downstream Quality
Quality Efficiency & Effectiveness Levers
Shift from tactical reporting on just dailyTC & Defect count to Actionable Insights on improving Quality
Leveraging Business Activity Monitoring tools to tap into Customer/System behaviour
![Page 16: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/16.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Transforming Testing in Quality Engineering
• Establish the Transformation Objective
• Define Levers of Change
• Define the Success Criteria
CONCEPTION• Transformation Delivery
Model
• Roll out Plan
• Benefit Measurement framework
DESIGN• Transform while Perform
• Empower, Enable, Embed
IMPLEMENTATION
![Page 17: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/17.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Business Benefits
• 10% - 15% reduction in SDLC cost of quality (CoQ)
• Transparency and visibility into the quality of SDLC work products in a timely manner
• Provides confidence to business and reduces the dependence on UAT for quality control
• Faster go-live to market due to defect prevention in requirements, design & build phases
• Increased Job satisfaction due to empowerment and greater visibility
![Page 18: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/18.jpg)
@esconfs#esconfs
www.eurostarconferences.com
It’s a Journey…
• Continuous Improvement , not just a technical change
• Shift in mindset , collaborative ways of working and sponsorship from the top
• Enable teams with training and identifying the right roles
• Process changes and tool implementations need to go hand in hand
![Page 19: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/19.jpg)
@esconfs#esconfs
www.eurostarconferences.com
Thank You
![Page 20: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/20.jpg)
www.eurostarconferences.com
Questions?
@esconfs#esconfs
![Page 21: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/21.jpg)
EuroSTAR Webinar Archive
Access almost 70 on-demand software testing webinars by the world's leading testing experts. Topics include….
www.eurostarconferences.com
Agile, Automation, Test Management, Process Improvements, Risk-based Testing, Performance Testing, Test Documentation, Cloud Testing, Session-based Testing, Weekend Testers
Visit the archive!
http://www.eurostarconferences.com/community/member/webinar-archive
@esconfs#esconfs
![Page 22: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/22.jpg)
The EuroSTAR Community.Are you a member?
Did you know we have an online resource area with almost …
www.eurostarconferences.com
600 software testing presentations, 70 topical webinars, over 40 videos and podcasts and over 20
expert eBooksDo you know that membership is completely free and you can access these
premium testing resources anytime?
Join today! http://www.eurostarconferences.com/
community/member
@esconfs#esconfs
![Page 23: Quality Engineering: Build It Right The First Time' by Allan Woodcock, Shobana Rajamani & Balan Ramaswamy](https://reader035.vdocuments.us/reader035/viewer/2022062220/55516286b4c905a8768b51bf/html5/thumbnails/23.jpg)
www.eurostarconferences.com
Are you coming to Gothenburg?
Join us in the Swedish Exhibition & Congress Centre, Gothenburg, Sweden from the 04-07 November for the 21st
annual EuroSTAR Conference.
Visit www.eurostarconferences.com for more information on what you can
expect to see at Europe’s largest software testing event!
@esconfs#esconfs