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Detailed written proposal Quality Contractor Checklist What you need to know before hiring a painting contractor to work on YOUR property. Important Questions to ask each contractor 1. Are you insured? If so, request a Certificate of Insurance. 2. How long have you been in business? 3. What materials do you use? Do you follow manufacturer’s specifications? 4. Can you explain, step-by-step, how you will perform the work? 5. Do you provide detailed, written estimates? Use the checklist below when you are interviewing contractors: Methods Manufacturer’s specifications followed Industry standards followed Pre-job inspection by crew supervisor Each job measured for accurate pricing Free exterior paint maintenance program Extensive customer education The Company More than 20 years in business Member of the Better Business Bureau On Time Guarantee Low price Guarantee Minimum $1 million liability insurance policy Accepts credit cards Materials 100% Acrylic paints used on exteriors 45–year or better caulks used on exteriors Low VOC products available for interiors Specialty coatings, such as elastomerics Hardi and PVC used when practical Pittsburgh Paints and Sherwin Williams Trust and Confidence Extensive list of references Product Certifications Answers questions and explains processes Responds promptly to phone calls Trade association memberships www.philpaint.com How did they do? Do you feel confident leaving your largest investment in their hands? 18 years with the same phone number Free quarterly newsletter

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Detailed written proposal

Quality Contractor Checklist

What you need to know before hiring a painting contractor to work on YOUR property.

Important Questions to ask each contractor 1. Are you insured? If so, request a Certificate of Insurance. 2. How long have you been in business? 3. What materials do you use? Do you follow manufacturer’s specifications? 4. Can you explain, step-by-step, how you will perform the work? 5. Do you provide detailed, written estimates? Use the checklist below when you are interviewing contractors:

Methods Manufacturer’s specifications followed

Industry standards followed

Pre-job inspection by crew supervisor

Each job measured for accurate pricing

Free exterior paint maintenance program

Extensive customer education

The Company

More than 20 years in business

Member of the Better Business Bureau

On Time Guarantee

Low price Guarantee

Minimum $1 million liability insurance policy

Accepts credit cards

Materials

100% Acrylic paints used on exteriors

45–year or better caulks used on exteriors

Low VOC products available for interiors

Specialty coatings, such as elastomerics

Hardi and PVC used when practical

Pittsburgh Paints and Sherwin Williams

Trust and Confidence

Extensive list of references

Product Certifications

Answers questions and explains processes

Responds promptly to phone calls

Trade association memberships

www.philpaint.com

How did they do? Do you feel confident leaving your largest

investment in their hands?

18 years with the same phone number

Free quarterly newsletter

Common mistakes when hiring a painting contractor:

www.philpaint.com

#4 Not obtaining a written proposal. A detailed, written proposal will help eliminate misunder-standings and tell you exactly what is included. Know what you are paying for.

#5 Not checking references. A reputable contractor will be able to provide a long list of past customers. Talk to the references and drive by a few jobs to see what kind of work the contractor performs.

#6 Hiring uninsured contractors. An uninsured contractor takes a tremendous risk. He is fi-nancially and morally liable if he damages your property. If he can’t pay for the damage, you will.

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We adhere to the

Quality Contractor Checklist

See reverse for details

#1 Hiring on price alone. Legitimate contractors have business costs that many con-tractors do not regard as important— such as insurance, training, membership in trade associations, and more.

#2 Paint is paint. Today’s paints are complex chemical formulations. Recom-mending the best product for your particular situation will help provide a more durable job.

#3 Relying on painting experience alone. More than 90% of the contractors in business today will go out of business within 5 years. A contractor who is not in business cannot service warranty issues.