Quality Services

ThyssenKrupp Industrial Services NA

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ThyssenKrupp Industrial Serviceshas been a leading provider of Quality Services to the au-tomotive industry since 1986 and continues to deliver high standards with integrity and vision.

Our skilled and highly motivated employees are the basis of our business success. They are proud of their performance, show initiative and take responsibility. Our management team supports them by setting an example and putting the corpo-rate mission into daily practice.

TKIS provides a comprehensive set of quality control services. Our containment team offers sorting, inspection, rework, customer representation and containment services to address nonconformance issues when they arise. Our engineering team helps suppliers evaluate and improve their quality con-trol practices and to conduct effective root cause and correc-tive action analysis.

Inspection, Sorting & Rework• Proactive Part Inspection• Part Sorting and Verification• Part Rework / Repair and Certification• Class A Surface Inspection and Rework• Dimensional Inspections• Yard Campaign Management• Data Analysis and Reporting• Manpower and Resource Planning • Professional Trained Employees• Geographic Reach

Quality Engineering• Process Auditing and Risk Analysis• Advanced Product Quality Planning (APQP)• Failure Mode and Effect Analysis (FMEA)• Production Part Approval Process (PPAP)• Customer Representation / Liaison

Quality Services continued

For more information:

ThyssenKrupp Industrial Services NACorporate Headquarters 2480 Seminole Street Windsor, Ontario N8Y 1X3

Telephone: (519) 977-8420 Toll Free 24/7: (877) 854-7178 Fax: (519) 977-8998 www.tkisna.com

• Process Flow Diagrams (PDF)• Mistake-Proofing (Poka-Yoke)• Inspection Standards to Meet Customer Requirements• Remote Quality Engineering• Run-at-Rate Analysis

Quality Testing• Destructive & Non-Destructive Testing• Pressurized Leak Testing• Eddie Current (Low and High Volume)• Magnetic Particle Inspection • Ultrasonic Inspection / Liquid Penetrate• Portable Testing Stations• Shear Testing• Hardness Testing• Certified Employees

Rapid Response Team • Multifunction Expertise• Immediate Response within the NAFTA Region• Short Term Response with Long Term Benefits

Toronto

WindsorDetroit

Toledo

Boston

Baltimore

Orlando

Danville

Louisville Greensboro

Greenville

Atlanta

Chatta-nooga

Kansas City

St. Louis

Memphis

Tuscaloosa

Cleveland

DallasEl Paso

Denver

Salt Lake City

Seattle

Union City

Los Angeles

Our Mission:We are ThyssenKrupp – The Technology & Materials Company

Competence and diversity, global reach, and tradi-tion form the basis of our worldwide market leader-ship. We create value for customers, employees and shareholders.

We Meet the Challenges of Tomorrow with our Customers

We are customer-focused. We develop innovative products and services that create sustainable infra-structures and promote efficient use of resources.

We Hold Ourselves to the Highest StandardsWe engage as entrepreneurs, with confidence, a passion to perform, and courage, aiming to be best in class. This is based on the dedication and perfor-mance of every team member. Employee develop-ment is especially important. Employee health and workplace safety have top priority.

We Share Common ValuesWe serve the interests of the Group. Our interac-tions are based on transparency and mutual respect. Integrity, credibility, reliability and consistency define everything we do. Compliance is a must. We are a responsible corporate citizen.

ThyssenKrupp Industrial Services is located throughout

the NAFTA Region.