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The Readmissions Quality Collaborative Mid-Year Conference June 7, 2013 Quality Collaborative Activities and Progress To Date Molly Finnerty, MD Edith Kealey, MSW Kate M. Sherman, LCSW

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Page 1: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

The Readmissions Quality Collaborative Mid-Year Conference

June 7, 2013

Quality Collaborative Activities and

Progress To Date

Molly Finnerty, MD Edith Kealey, MSW Kate M. Sherman, LCSW

Page 2: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Collaborative Participants, Time Line and

Project Selection

Page 3: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Participating Hospitals and Service Types

47 Participating Hospitals Statewide New York City (23), Long Island (9), Hudson River (6),

Central (5), Western (3)

50 Inpatient Services 44 Psychiatry, 6 Detoxification (detox) / Rehabilitation

(rehab)

16 Outpatient Services 12 Mental Health, 2 Chemical Dependency, 2 Dual

Diagnosis

2 Psychiatric Emergency Departments (ED) / Comprehensive Psychiatric Emergency Programs (CPEP)

Page 4: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Time Line 6/2012: Kick-off Conference

7/2012 - 9/2012: Team Formation/ Project Planning Project Plan due 10/2012

2013: Delivering Strategies to Reduce Readmissions 10/2012 - 12/2012: Implementation of new interventions 12/2012 - 12/2013: Interventions delivered 1/2013 - 12/2013: Tracking interventions / monthly reporting

First data submission in 1/2013 on activities in 12/2012

6/2013: Mid-Year Conference

7/2013 - 12/2013: Site Visits

12/2013: Projected End

Page 5: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Intervention: Improving Medication Practices

Strategy

# of services implementing the strategy Inpatient (N=50)

Outpatient (N=16)

ED (N=3)

TOTAL (N=69)

Increase use of long-acting injectable medications 28 5 2 35

Increase use of clozapine 19 3 1 23 Facilitate medication fill at discharge 18 2 1 21

Clinical/counseling interventions to improve medication adherence 12 4 1 17

Increase medication-assisted addiction treatment 6 3 0 9

Any Medication Strategy 37 8 3 48

Page 6: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Intervention: Improving Engagement in Outpatient Care

Strategy

# of services implementing the strategy Inpatient (N=50)

Outpatient (N=16)

ED (N=3)

TOTAL (N=69)

Refer to (or reconnect with) intensive community-based services: Assertive Community Treatment (ACT), Care Management, Health Home, etc.

25 7 1 33

Clinical/counseling interventions to improve treatment adherence 11 11 2 24

Implement peer services that contribute to reducing readmissions

9 2 0 11

Any Engagement Strategy 31 13 3 47

Page 7: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Intervention: Improving Delivery of Integrated Treatment for

Co-Occurring Disorders Strategy

# of services implementing the strategy Inpatient (N=50)

Outpatient (N=16)

ED (N=3)

TOTAL (N=69)

Improve delivery of integrated treatment for co-occurring mental health and substance use disorders (SUD)

10 7 2 19

■ Using the evidence-based Integrated Dual Diagnosis Treatment (IDDT) model

■ **On-line training available via State Office of Mental Health (OMH) “Focus on Integrated Treatment” Modules.**

Page 8: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Enhanced Discharge Processes

Among 50 participating inpatient services

Strategy # of inpatient

services tracking this process

Discharge Interview with Checklist and/or Teach-back 7 Follow-up Phone Call to Client / Family 6 Follow-up Phone Call to Receiving Provider 5 Case Review/ Discharge Planning Case Conference 4 Client Completes Discharge / Relapse Prevention Checklist / Booklet / Worksheet 4

Bridger or Staff Escort to Outpatient Follow Up 3 Discharge Planning / Readiness Group 3 Relapse Prevention / Safety Planning 3 Family / Collateral Meetings 3 Same Day Outpatient Follow-Up 2 Other Total

Page 9: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Project Data

Page 10: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

0

500

1000

1500

2000

2500

Dec-12 Jan-13 Feb-13 Mar-13 Apr-13

Inpatient Services Self-Report Data: Clients Identified for Project Intervention

And Receiving Intervention By Month

Did notreceive

Received

Page 11: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

0

100

200

300

400

500

600

700

800

900

1000

Dec-12 Jan-13 Feb-13 Mar-13 Apr-13

Outpatient Services Self-Report Data: Clients Identified for Project Intervention

And Receiving Intervention Cumulative by Month

Did not yetreceiveintervention

Received anyprojectintervention todate

Page 12: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Inpatient Strategies Over Time: Medication Prescribing

050

100150200250

Long-Acting Injectables Prescribed by Inpatient

Services, by Month

0

10

20

30

40

Clozapine Prescribed by Inpatient Services, by

Month

Based on aggregated monthly self-report data

Page 13: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Inpatient Strategies Over Time: Medication Strategies, Cont’d

05

10152025303540

Medication Assisted Addiction Treatment,

by Month

0100200300400500600700

Medication Fill at Discharge by Month

Based on aggregated monthly self-report data

Page 14: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Inpatient Strategies Over Time, Cont’d

050

100150200

Referrals from Inpatient Services to ACT / Care

Management / Health Homes / other high intensity

community-based services

Based on aggregated monthly self-report data

Page 15: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Preliminary Analysis: Medicaid Data Percent Change in Prevalence Rate by Hospital Hospital-Specific 30-day Readmission Indicator

4.1.12 vs. 4.1.13

30%

20%

10%

0%

10%

20%

30%

40%

50%

-

-

-

Excludes 1 hospital with fewer than 10 readmissions. Data table distributed on hard copy.

Page 16: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Preliminary Analysis: Medicaid Data Number Newly Flagged

Hospital-Specific 30-day Readmission Indicator Percent Change 2nd Quarter versus 4th Quarter 2012

by Hospital

00%

-80%

-60%

-40%

-20%

0%

20%

40%

60%

80%

00%

-1

1

4th Quarter numbers were affected by Hurricane Sandy for some hospitals. Excludes 8 hospitals with < 10 flagged clients at baseline. Data table distributed on hard copy.

Page 17: Quality Collaborative Activities and Progress To Dateomh.ny.gov/omhweb/psyckes_medicaid/initiatives/hospital/learning... · Quality Collaborative Activities and Progress To Date Molly

Question and Answer