INTELLIGENCEINTELLIGENCE COMMUNICATIVE SKILLSCOMMUNICATIVE SKILLS

Skill to communicateSkill to articulateProper understandingDealing with people

intelligently

Helps to understand the situation and prepare to react accordingly

Command over language

Ability to express correctly

Listening skillsAbility to interpret

policy and programmes

PERSONAL QUALITIES

EXECUTING SKILLSEXECUTING SKILLS LEADERSHIP SKILLSLEADERSHIP SKILLS

Ability to implement policies and programmes speedily and accurately

Able to execute management’s decisions regarding personel issues with speed, accuracy and objectively.

Physical fitnessMoral courageInspire confidence

and win cooperationAbility to create

enthusiasmTake initiativesUnbiased attitude

PERSONAL QUALITIES (Cont…)

Objective mind(free from bias)Ability to discriminate between right and

wrongInsight in human nature

HUMAN SKILLS

CONCEPTUAL QUALITIESCONCEPTUAL QUALITIES

ANALYTICAL QUALITIESANALYTICAL QUALITIES

Find out the of WHY rather than HOW

Ability to see whole picture and recognize significant elements

Analyze the situation quickly and accurately in terms of core problem

Identify important and less important issues

Differentiate between these and get into reality

MANAGERIAL QUALITIES

MOTIVATIONAL QUALITIESMOTIVATIONAL QUALITIES EMOTIONAL STABILITYEMOTIONAL STABILITY

Self motivatedMotivate

subordinatesBetter

understanding of subordinates as to what activates them for better performance

Consistency in actionFree from angerWell adjusted and

have no anti-social attitude

Objective in approachSupported by

relevant factsDecisions must be

free from bias

MANAGERIAL QUALITIES (Cont…)

EMPATHYEMPATHY COMMUNICATIVE AND PERSUASIVE QUALITYCOMMUNICATIVE AND PERSUASIVE QUALITY

Observing things and situations from others point of view

It requires respect for others, their rights, beliefs, feelings and values

Quality to communicate skillfully for persuasive, informative stimulating purposes

JOB-RELATED QUALITIES

HUMAN RELATIONS QUALITYHUMAN RELATIONS QUALITY TECHNICAL QUALITYTECHNICAL QUALITY

How to deal with human beings

Understand their nature and way of behaving

Develop people and get cooperation within the organization

Interact with various agencies outside the organization

Thorough knowledge of concept, principles and theories of HRM is required

Apply relevant and correct concept in a given situation

JOB-RELATED QUALITIES (Cont…)

TRAINING AND EXPERIENCE Training in industrial psychology, labour

legislation and industrial relations is very useful

Experience helps him create a direct relation approach

HRM is an art where practice makes one a successful manager

HRM is an emerging as a profession A professional approach to the management

of human resource is required in the global environment.

MANISH KUMAR

THANK YOU