qualitative market research pvt. ltd.. a new entrance to bpo(business process outsourcing)to gain...
TRANSCRIPT
QUALITATIVE MARKET
RESEARCH PVT. LTD.
A New entrance to bpo(business process outsourcing)to gain revenue in terms of different centres…
step ahead:-
OUR FOCUS
“Expertise – Quality – Precise
timing”
• always leads to A STEP AHEAD…
OUR FOCUS
✓ IT Outsourcing service provider.
✓ 24 X 7 working process (Domestic + International)
✓ Ensuring high employee motivation and satisfaction to serve at part to our Global esteemed clients.
✓ Our Organization broadly looks on BPO Solutions, Trainings Placement and Consultancy Wing and Digitization, all these verticals are in varied segments including US, UK, Canadian Processes, Corporate Trainings, Placements, etc.
Q.M.R.C.
Our Services
✓ Complete BPO Solutions.✓ Inbound Services.✓ Training Placement.✓ Consultancy Wing.✓ Digitization.
Work Progress Of Our Organization 2014-15
2014:-
Category
1
Category
2
Category
3
Category
40
2
4
6
8
10
12
14
Series 3Series 2Series 1
2015:- Bpo is leading faster due
to the random increase in the processes.
Processes like:-1. Yep me 2. Home shop 183. Travel and tourism
CERTIFICATIONS AND REGISTRATIONS
✓ 1. OSP✓ 2. ROC (Registration of
Company)
QUALITY’S ORIENTATION
Q.M.R Pvt Ltd. strives to be the organization of choice in the BPO Industry by consistently exceeding client expectations , chasing high level of accuracy standards to deliver more than set standards while ensuring High Employee motivation.
We commit to innovate on behalf of our clients backed by
methods, tools, and metrics that enable us to deliver reliable and high-quality solutions on time and is cost effective.
We believe outsourcing isn’t about what we can extract from a business. It’s about what you can add.
QUALITATIVE MARKET RESEARCH PVT. LTD.
Organizational Hierarchy
•Directors•HR/Finance Head•Hr Executive
•Floor Manager•Floor Hr•Floor Assistant Manager•Team Leader•Knowledge Management Expert•Customer Care Executive
Organizational PromotionsIt s an organizational policy to take up the promotions by outside or internal promotions to the company at the higher level ..
As in :-•Internal IJP’s.•Internal promotion to different process.•Appreciating to work process.•Increase in salary by work progress.•Growth in a particular year in particular organization.
0
2
4
6
8
10
12
14
Growth progress
Tim
e p
erio
d
IN HOUSE SOLUTIONS / DEVELOPMETS
Welcome Calls and Up grading
Programs
Sales & Marketing
Financial & Accounting
Services
Document Management
Services
Software Solution
Customer Service
Web Research
Technical assistances
INFRASTRUCTURESystems and servers
✓ More than 100 computers with high speed Pentium 4 processors
✓ One FTP server (Internal as well external)
✓ In-house technical support
Man Power ✓ Highly skilled & experienced personnel capable of ramping up to 500 seats.
✓ Can handle end to end client responsibilities.
✓ Can handle customers problem / arguments / issues
✓ Proving customer proper resolution with proper timings.
✓ Real time Computer Desktop recording system.
Communication ✓ Dedicated Leased line for high speed Internet.
✓ Cable connection as backup for Internet.
✓ We promise to deliver 100% customer satisfaction.
NETWORK DIAGRAM
IT Skill Set✓ Dedicated leased line with backup facility✓ 0.01% downtime.✓ Predictive dialer✓ Proxy server✓ M-VOIP link✓ PRI- Line✓ EPBX-Line✓ DID Number✓ Two Independent toll free number✓ Latest Linux and Windows Operating system✓ Highly configured routers, switches and servers✓ Data Security✓ FTP Server
Office no.- E-49, Sec- 3, Noida (U.P.)--201301
Website- www.qmrpvtltd.in
E-mail - [email protected]
Direct Number : +91-9540531032
+91-1204095800
OFFICAL ADDRESS & WEBSITE
