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    Eliminatingbusiness-criticalIT-risks

    APPLICATION MANAGEMENT

    100% QA for workplaces

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    QtestBASE is a professional system that targets

    100% QA-coverage for reliable, fail-safe and secu-re workplaces. The technology allows to eliminate

    any rollout risks to avoid costs or image dama-

    ges. Use QtestBASE inside your User Acceptance

    Testing (UAT) or in your standalone QA processes,

    if you have

    thousands of medium important workplaces or

    a few extremely important workplaces

    with a high availability and reliability.

    Ensuring business-critical workplaces with

    Application Fingerprint technology

    Business-critical applications and workplaces

    require 100% quality assurance coverage.

    To identify the possible collisions, so called

    Fingerprints are generated for each application.

    They contain information about all the changes

    the installation medium imprints on the system.

    To identify the potential conflicts proactively

    between the applications in a specific workplace

    scenario, their fingerprints are compared with

    each other.

    Quality Assurance as a permanent process

    integrated between packaging and rollout

    Quality Assurance is often carried out between

    established packaging and rollout processes.

    QtestBASE is in principle independent of package

    formats and can thus be used at different stages

    in the process. For example it can be placed as a

    pre-test, to check the conformity of installation

    packages initially. In each case a controlled ap-

    proval process is supported which documents the

    QA before rolling out into a production environ-ment.

    Using many years of experience in software

    quality assurance, while developing QtestBASE

    we have given a special care to the seamless

    integration of QtestFLOW into existing processes

    (and external workflow interfaces) as well as into

    ticketing and runtime control of test executions.

    Our QA philosophy: Reduce risks, identify

    problems, back to packaging

    In the past packaging and rollout phases have

    used analytical methods. Package creation

    expanded to package customization, conflict ma-

    nagement or application isolation. But the focus

    remains on application readiness.

    The main goal of quality assurance is to ensure

    the functioning of entire workplaces. The finger-

    prints of the installation packages and applica-

    tions have to be generated to detect business-

    critical risks before the rollout. A successfullinstallation of a software package doesnt ensure

    that the target environment is running conflict-

    free as before.

    After the identification of potential problems

    which may break a workplace, the packages are

    sent back to be repackaged. QA doesnt mean

    application remediation.

    Eliminating business-critical IT-risks

    OVERVIEW

    Packaging User Acceptance Testing Rollout

    PACKAGE READINESS DISTRIBUTION READINESS

    Eliminating business-critical Risks by QA

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    Product solutionQtestBASE

    QTESTBASE

    The product name QtestBASE was coined from

    quality, test and database. The productprovides a workflow optimized quality analysis of

    software installations which are usually embed-

    ded in packaging, rollout processes or in between

    them, according to the overall requirements of

    Quality Assurance (QA) within the User Accep-

    tance Testing (UAT) or in standalone phases.

    The repository, with its full history, is an essen-

    tial basic component of the expert system. To

    perform the analysis actively and flexibly, a self

    learning system is used.

    QtestBASE is based on Glass Box Testing and

    dynamic analysis. By using our revolutionaryQtestAGENT technology the quality of any

    software packages, patches or hotfixes can be

    assured completely.

    Basic QtestBASE module. Contains the essential core funcionality for the user interface.

    Portable agent software to monitor all the applied changes during software installation or uninstallation

    process.

    Server-based job management for automated application compatibility analyses.

    Workflow module for integration into overlaying workflow systems and custom processes.

    Self learning expert system to support the test engineer in application interoperability confict analysis.

    Modul for monitoring physical and virtual applications during runtime.

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    QTESTBASE

    Functionality

    Complete workplace-test

    Support for all installationformats

    Patches, hotfixes and OS-updatesare supported

    100% QA-coverage

    Completeness

    Fully automated creation ofApplication Fingerprints

    Automation of installation-processes

    Monitoring of all changes to thesystem (installation, runtime,uninstallation)

    Automation

    Fast assessment of resultsand conflict analysis

    QA-documentation and -proof

    Extensive reporting (App2AppConflict-Matrix)

    Analysis & Report

    Supporting ApplicationManagement (CompatibilityAssessment, QA, UAT)

    Workflow oriented interface incl.ticketing

    Interface to third party systems

    Distributed Workflow

    Selflearning expert system to

    support the user

    Reduction of test efforts

    Continuous updates of new Appli-cation Fingerprints by theQtestBASE lab.

    Pre-Filled Repository

    QA

    100% QA for workplaces100% QA for workplaces

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    Workflow oriented and intuitiveuser interface

    QTESTBASE

    QtestSTUDIO is a central component of QtestBA-

    SE. It provides the tester with a workflow orienteduser interface for test preparation, definition,

    control and analysis. It provides the analyst a

    comfortable tool for test result evaluation and

    reporting.

    The standard reports include for example Ap-

    plication Fingerprint (all file system, registry and

    other system changes of a single application),

    App2App (conflicts between applications),

    App2OS (conflicts of single application vs. oper-

    ating system), Workplace2OS (conflicts between

    the workplace definition (group of applications)

    with the operating system) and many otherdetailed reports. The reporting may be adjusted

    to the users specific requirements using a defined

    interface at any time.

    Intuitive usability is ensured by an ergonomic

    user interface in a modern Windows 7 design.

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    Generation of completeApplication Fingerprints

    QTESTBASE

    By using highly developed QtestAGENT techno-

    logy, its possible to detect and identify all kindsof changes during installation, uninstallation and

    runtime to the file system, access rights, registry,

    group policies or drivers. This results in an 100%

    complete Application Fingerprint.

    Portable, standalone, high performance

    QtestAGENT is designed as portable software

    that can run standalone in the test environment,

    requiring no preinstallation, dependencies or

    prerequisites. It accumulates basic snapshots (forexample operating system and patches) and dif-

    ferential information of applications and software

    components on the fly.

    Multiple parallel processing, a special hybrid

    mode and the optimization for Windows 7 gives

    QtestAGENT a high runtime performance. It also

    supports 64-Bit platforms and complete Unicode

    character sets. All input and output files are in

    XML format and encoded in UTF-8.

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    Self learningexpert system

    QTESTBASE

    The expert system QtestXPERT gathers expert

    know-how in an ever updating knowledge basedatabase. The system uses various knowledge

    sources such as the structure information of

    software packages gathered by QtestAGENT, test

    results and their evaluation by the expert. Other

    sources include application compatibility rules

    published by vendors (vendor rules), customer

    specific rules and style sheets such as security re-

    quirements and format specifications (customer

    rules), and best practices.

    Assisting decision making

    The self learning expert system aims to con-

    sistently assist the engineer in identifying conflicts

    as well as improving efficiency by reducing neces-

    sary testing effort. The increasing coverage and

    continuous updates of QtestXPERTs knowledge

    base will result in a reduction of effort and costswhen it comes to the evaluation of identified pro-

    blems (such as dealing with installation conflicts).

    The transfer of experts knowledge in a digital

    form extends the usage of that knowledge signi-

    ficantly and also increases the quality of decision

    making by reducing the risk of making wrong

    decisions.

    App

    App FingerprintInstallation / uninstallation test

    Repository App2AppApplication-Set Scenario, Workplace

    OS

    Database

    TEST-

    IMPORT

    ANALYSIS /

    EVALUATION

    A

    B ACD

    B

    C

    D

    !

    self learning

    customization

    complete historization

    multiple sources

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    QTESTBASE

    In an App2App test, potential conflicts of ap-

    plications with one another are identified andclearly displayed in a conflict matrix. The set of

    displayed applications can be freely selected and

    configured. The traffic light signal presentation

    makes it possible to quickly recognize conflicts.

    The integrated reporting engine makes it possible

    to show the different level of abstractions of aReport. The same data can be used for manage-

    ment summaries as well as for detailed reports or

    exports for test engineers.

    SAP GUI SAP 7.10 145

    Report exemplarisch, kein Anspruch auf Korrektheit

    Management Summary

    Workbench

    Engineer Detail-View

    Export (z.B. XLS, HTML)

    AdobeFlash

    Player

    Example Report: Not guaranteedto be correct

    QA-Reporting forsuccessful UAT

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    Awakened your interest?

    QTESTBASE

    Our product and sales managers Mr. Abdus

    Salam and Mr. Christoph Dietrich will be pleased

    to answer your enquiries or to give you a non-

    binding detailed presentation of QtestBASE.

    Your contact

    Christoph Dietrich

    Sales and Distribution

    [email protected]

    +49 9371 4087 - 8101

    Abdus Salam

    Product manager

    [email protected]

    +49 9371 4087 - 6510

    Vendor and Service

    TypoSola GmbH

    Siemensstrae 8-10

    63897 Miltenberg

    Tel. +49 9371 4087 - 9100

    Fax +49 9371 4087 - 9155

    [email protected]

    www.typosola.de

    Software-Development

    Mentopolis Consulting & Software Concepts GmbH

    Siemensstrae 8-10

    63897 Miltenberg am Main

    Tel. +49 9371 4087 - 0

    Fax +49 9371 4087 - 3155

    [email protected]

    www.mentopolis.de

    About us

    Mentopolis CSC GmbH is a medium-sized system

    house situated in Miltenberg am Main. We are

    working for more than 15 years in the quality

    assurance sector to integrate workplace systems.

    We support our clients, ranging from government

    and banking sector to the largest European tele-

    communication company, to automate the com-

    plex QA processes. Since the end of the 1990s we

    are developing workflow oriented tools to assist

    the IT service management phases like packaging,

    migration and rollout.

    Dynamic Analysis(Physical Test)

    Workplace Managementfor Business-criticalApplications

    ApplicationReadiness

    Tool DevelopmentPhysical Test

    Client IntegrationManagement (CIM)

    20112000 2005

    QM Workflow

    Expert System Self Learning

    Integration Software-

    Rollout-Tools

    QA Concept

    1995

    Static Analysis

    www.qtestbase.com