qms performance management / appraisal
TRANSCRIPT
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STAFF APPRAISAL TO BE LINKED
COMPLIANCE ACTIVITIES
Briefing By:Compliance Department
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Rating Scale for all point is 0-5 and for # 10 and # 11(also have impact of negative points) and then multiplied by weight-age to get final score.
Where 0 is no score and 5 is highest score.Total weight-age is 100 and weight-age described in above sheet is fixed and will be same for all.The average total will be final score and it will impact the 10% of the
appraisal form.
2- Parameters Explanation
1- QMS Appraisal Sheet (Score Card)
3- Score/Rating Criteria
INTRODUCTION
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S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score
Average Score Rate Score Rate Score Rate Score
1 Participation in Management Review Meeting 5
Attendance in MRM
S. No Parameters Scoring/Rating Criteria
1 Participation in Management Review Meeting 0 = Absent , 5 = Present
Score/Rating Criteria
Parameters Explanation
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S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score
Average Score Rate Score Rate Score Rate Score
1 Participation in Management Review Meeting 5 5 25 0 0 5 25 50/3 16.6
Attendance in MRM
S. No Parameters Scoring/Rating Criteria
1 Participation in Management Review Meeting 0 = Absent , 5 = Present
Score/Rating Criteria
Parameters Explanation
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Punctuality in MRM
S. No Parameters Scoring/Rating Criteria
2 Timekeeping in Management Review Meeting
0 = 16 min1 = 13-15 min2 = 9-12 min3 = 5-8 min4 = 2-4 min 5 = 1 min
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
2 Timekeeping in Management Review Meeting 5
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Records maintenance in which department will be responsible for proper allocation of Records so that the records are identifiable, stored in protection and retrieval is easy
S. No Parameters Scoring/Rating Criteria
3 Records Filing & Storage Condition at department
0 = below 50% ok1 = 50-59% ok2 = 60-69% ok3 = 70-79% ok4 = 80-89% ok 5 = 90-100% ok
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
3 Records Filing & Storage Condition at department 5
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Records maintenance in which department is responsible for the disposition and submission of records according to the retention time
S. No Parameters Scoring/Rating Criteria
4 Records Submission according to retention time
0 = 26 days ok1 = 21-25 ok2 = 16-20 ok3 = 11-15 ok4 = 6-10 ok 5 = 1-5 ok
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
4 Records Submission according to retention time 5
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QMS file is the documentation related to compliance in which department will be responsible for the record keeping of following items,
Quality Policy, QMS Procedures, Department Procedures, Blank Controlled Document formats, List of Control documents, List of Records & Retention time, Work instructions (if applicable), QMS Correspondence file/section (including DURF, CARs, Emails, Plans etc)
S. No Parameters Scoring/Rating Criteria
5 Quality Management System File
0 = below 50% ok1 = 50-59% ok2 = 60-69% ok3 = 70-79% ok4 = 80-89% ok5 = 90-100% ok
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
5 Quality Management System File 5
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Participation in training announced by HR in context with QMS which include the (Interest, Attendance and punctuality)
S. No Parameters Scoring/Rating Criteria
6 Participation in Training related to QMS
0 = below 75% attendance1 = above 75% attendance2 = above 80% attendance3 = above 85% attendance4 = above 90% attendance5 = above 95% attendance
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
6 Participation in Training related to QMS 5
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QMS internal audit plan agreeability means the auditee agrees on the date, time and also auditor agrees his/her deputation as auditor in selected departments.
S. No Parameters Scoring/Rating Criteria
7 QMS Internal Audit Plan Agreeability
0 = more than 7 days1 = 6-7 Days delay2 = 4-5 Days delay3 = 2-3 Days delay4 = 1 day delay5 = Same day
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
7 QMS Internal Audit Plan Agreeability 5
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Participation as auditor in QMS Internal Audit shows the attendance and punctuality
S. No Parameters Scoring/Rating Criteria
8 Participation as Auditor in QMS Internal Audit
0 = 0 departments1 = 1 departments2 = 2 departments3 = 3 departments4 = 4 departments5 = 5 departments
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
8 Participation as Auditor in QMS Internal Audit 5
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Cooperation and interest by auditee shown in the audit to conduct the audit effectively and on time.
S. No Parameters Scoring/Rating Criteria
9 Cooperation/Interest on QMS Internal Audit Day
Based on auditor and observer average feedback
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
9 Cooperation/Interest on QMS Internal Audit Day 5
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Quantity of NCs or observations repeated as per last audit conducted
S. No Parameters Scoring/Rating Criteria
10 No of Repeated Non-Conformities and Observations
-2 = 6 “NC” or 7 “OB”-1 = 5 “NC” or 6 “OB”0 = 4 “NC” or 5 “OB”1 = 3 “NC” or 4 “OB”2 = 2 “NC” or 3 “OB”3 = 1 “NC” or 2 “OB”4 = 0 “NC” or 1 “OB”5 = 0 “NC” or 0 “OB”
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
10 No of Repeated Non-Conformities or Observations 10
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Quantity of NCs both Major or minor found in current audit
S. No Parameters Scoring/Rating Criteria
11 No of Current Non-Conformities (Major & Minor)
-2 = 5 “Major” or 7 “Minor”-1 = 4 “Major” or 6 “Minor”0 = 3 “Major” or 5 “Minor”1 = 2 “Major” or 4 “Minor”2 = 1 “Major” or 3 “Minor”3 = 0 “Major” or 2 “Minor”4 = 0 “Major” or 1 “Minor”5 = 0 “Major” or 0 “Minor”
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
11 No of Current Non-Conformities (Major or Minor) 10
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On time CAR form completeness with respect to proper root cause identification and proper correction/preventive action suggested
S. No Parameters Scoring/Rating Criteria
12 Timely giving proper Root Cause & Corrective Action
0 = more than 11 days1 = 11 days 2 = 9 days3 = 7 days4 = 5 days5 = 3 days
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
12 Timely giving proper Root Cause & Corrective Action 10
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Status of action taken means the verification of action taken against CAR raised in internal audit and closing of NC
S. No Parameters Scoring/Rating Criteria
13 Status of Action Taken against Internal Audit CARs
0 = more than 35 days1 = 35 days 2 = 28 days3 = 21 days4 = 14 days5 = 7 days
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
13 Status of Action Taken against Internal Audit CARs 10
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Increased follow-ups or complaints due to lack of interest in QMS activities. Complaints are raised by related department
S. No Parameters Scoring/Rating Criteria
14 Internal Complaints/Follow-ups of QMS Activities
0 = more than 5 complaints1 = 5 complaints2 = 4 complaints3 = 3 complaints4 = 2 complaints5 = 1 complaint
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
14 Internal Complaints / Follow-ups of QMS Activities 5
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Infrastructure maintenance includes the physical condition of department with respect to housekeeping, assets protection etc
S. No Parameters Scoring/Rating Criteria
15 Infrastructure MaintenanceBased on auditor and observer average feedback and average of Hygiene audit findings if applicable
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
15 Infrastructure Maintenance 5
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Analysis of data means the making the reports and take continuous improvement initiative taken against the analysis of data may include the quality objective
S. No Parameters Scoring/Rating Criteria
16 Analysis of Data (Records) for Continuous Improvement
0 = below 75% achieved1 = 75-79% achieved2 = 80-84% achieved3 = 85-89% achieved4 = 90-94% achieved5 = 95-100% achieved
Score/Rating Criteria
Parameters Explanation
S. No Parameters Weight-age
IQA 1 IQA 2 IQA 2Total Score Averag
e Score Rate Score Rate Score Rate Score
16Analysis of Data (Records) for Continuous Improvement / Objective
5
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