qlts - nh-training.co.uk

QLTSN E W H E I G H T S T R A I N I N G

OSCE 1 AND OSCE 2

Neeta Halai

Bespoke Services

w w w . n h - t r a i n i n g . c o . u k | n e e t a @ n h - t r a i n i n g . c o . u k

Contents

Option 1 - 1:1 Performance Coaching (10 hours)



Option 4 - Small Group Workshop

Legal Writing

Legal Research

Description Page

What You Can Expect 3 OSCE 1 - 1:1 Performance Coaching | Workshop 4 - 7

OSCE 2 - Personalised Email Service 8 - 9

About Neeta Halai 10 - 11 Testimonials 12 - 16

© New Heights Training 2021

www.nh-training.co.uk [email protected]

learn for yourself;expand your skill competencies; andbuild on your advisory and problem-solving skills.

The legal profession in England and Wales is one of the most respected in the world. Soit should come as no surprise that it will rigorously test you to uphold its standards.

What you can expect from the OSCE experience and working with Neeta is insight,practical advice, guidance, tips and tools on many of the common challengesexperienced by QLTS lawyers and how to overcome them.

The goal is to move you from uncertainty and lack of knowledge and skills to a place ofcertainty, clarity and confidence.

What is Performance Coaching?

The performance coaching process Neeta uses incorporates the psychology of humanbehaviour, language patterns and emotional intelligence to legal contexts.

The process allows you to develop a sense of direction to help you understand whatyou need to do – the process is driven by you. The responsibility is yours and you areaccountable for your actions.

The coaching principles Neeta uses help your confidence in a practical way becauseyou:

It is an extremely practical and focused experience. The goal is to give you a goodunderstanding of how to explain the law and legal procedures in a way that is doneskilfully through your communication style.

The performance coaching gives you the tools to confidently deal with any situationthat presents itself during the interactive oral assessments.

Qualify as a solicitor and the prestige helps you expand your global legal footprint. Theworld is your oyster.


To Your Success!

Neeta

What You Can Expect...


listening and questioning; building trust and confidence.

find it hard to think of questions without making assumptions;do not show empathy when it is obviously required;use legal jargon instead of plain English so alienate the client; andtry to make small talk ‘formally’ so it comes across as unnatural.

prepare you for what to expect when the unexpected happens;deal with those unexpected situations confidently;manage a challenging client or judge, emotional or vulnerable client;answer a question by a judge or client that you do not know the answer to;explain and share your knowledge of the law in a practical way;explain the law simply with credibility and not come across patronising.

How we work together

The focus here is not to teach you the law but assess how you use it correctly andcomprehensively through your communication skills. OSCE is assessed equally for lawand skills.

Clients who work with Neeta realise very quickly how challenging it is to communicate thelaw confidently, in a clear and concise manner. The aim is to help you build yourconfidence on how to approach client interviewing, advocacy and oral presentation skillswith clarity and conciseness.

For example, in client interviewing an extract from the criteria to aim for superiorperformance is:

On the face of it, it seems easy enough. Working with hundreds of lawyers worldwidefrom six of the seven continents, typical common challenges identified are that clients:

There are common challenges identified for all the OSCE assessments.

There are four options to choose from and below a brief description of what is covered.

1:1 Performance Coaching

This is bespoke to your requirements and particular areas of improvement. We look atbody language, vocals and language and I work to your pace. It covers how toconfidently:

Small Group Workshop

This is a small group workshop with a maximum of six people. The workshop willdemonstrate what you need to be able to do to meet the criteria. You participate activelyand receive individual feedback.


OSCE 1 - Performance Coaching | Workshop


In person (Central London) – one full day*Online – Flexible days**£2,375

Option 1: 1:1 Performance Coaching: 10 hours

Total Package includes

One tailored coaching needs analysis call. 1:1 performance coaching on all five practice areas of the law. Access to Neeta on the days of the OSCE1 assessments Both options: (i) One complimentary legal writing paper with tailored feedback (see page 8) (ii) Complimentary copy of Skilfully Passing the SQE (see page 11).

Description

We cover all 5 Practice areas of the law for Client Interviewing Skills and Advocacy/OralPresentation. You should have studied all of them.

The 1:1 performance coaching process is authentic to your communication style. Withconstructive feedback in the moment, you immediately feel confident with clarity aboutwhat you need to do and how to do it.

You are coached to a superior performance level which assesses you on your knowledgeof the law and how you deliver the legal skills using your communication skills effectively.

Breakdown and Example

Client Interviewing Skills | Advocacy (A)/Oral Presentation (OP)

Day 1 - 2 hours: criminal and civil Day 4 - 2 hours: criminal and civil (A) Day 2 - 2 hours: property and probate Day 5 - 2 hours: property and probate (OP) Day 3 - 1 hour: business Day 6 - 1 hour: business (OP)

Format and Fee

* This option varies in the number of hours because it allows us the flexibility in not workingto the set online fixed hours for set subjects. Therefore, we focus on what specificskills/subjects you need more practice on over others. It works very well for lawyers whowant an intensive (yet supportive) real life experience. This is a popular option and closerto the exam dates availability becomes limited.

** We work out what is best for you.



Online - Flexible days£1,275

Online – Flexible days£600

Option 2: 1:1 Performance Coaching: 5 hours

Package includes

One tailored coaching needs analysis call. 1:1 performance coaching on all five practice areas of the law. Choice: (i) One complimentary legal writing paper with tailored feedback (see page 8 and 9) or (ii) Complimentary copy of Skilfully Passing the SQE (see page 11).

Description

You pick and choose from the 5 practice areas of the law and should have studied them.

Breakdown and Example Client Interviewing Skills | Advocacy (A)/Oral Presentation (OP)

Day 1 - 1 hour: criminal or civil Day 4 - 1 hour: criminal or civil (A) Day 2 - 1 hour: property or probate Day 5 - 1 hour: property or probate or business (OP) Day 3 - 1 hour: business

Format and Fee

Option 3: 1:1 Performance Coaching: 2 hours Description

You decide one practice area of the law and one skill (client interviewing or advocacy/oralpresentation). You should have studied that practice area of the law.

If you are doing option 1 or 2 and require additional support (ie, a top up), discounted rates apply.

Example One 2 hour session on client interviewing for one practice area of law; orOne 2 hour session on advocacy for criminal or civil litigation; orOne 2 hour session on oral presentation for wills and probate or property or business.

Format and Fee



Option 4A: In Person* (Central London) - One Full Day (8 hours)

Option 4B: Online - Two Half Days (AM/PM - 4 hours each day)

Online | In person*Set days: In person* (one full day) | Online (two half days)£875

Option 4: Small Group Workshop

Description

A small group workshop includes all Client Interviewing Skills and Advocacy/OralPresentation Skills. You should have studied all five practice areas of the law. Groups arekept small to allow each person to interact actively and receive individual feedback.Maximum 6 people. You must choose only one option and cannot combine them.

Example

Client Interviewing Skills | Advocacy/Oral Presentation

Format and Fee

*This option will be subject to demand.



explaining and applying the law correctly and comprehensively;writing in plain English;using correct grammar and punctuation;writing in active language rather than passive; writing concisely and using appropriate layout; andpersonalised commentary - what to include or why exclude what you have written.

Email£150 per question paperDiscounted fee of £125 if doing OSCE 1.

How we work together

The focus here is to provide you with personalised constructive feedback on your writingstyle for the legal writing and legal research assessments. We discuss your concerns and Imake recommendations on the five practice areas of law.

Once agreed, I email you the question/scenario papers and you answer them usingMicrosoft Word. You can do the papers at any time. I return reviewed papers back to youwithin 48 hours of receiving each completed paper.

The feedback is done in track changes and comment boxes so very personalised to yourwriting style.

Legal drafting is not covered because it is more heavily precedent/form filling based. Forlegal research I do not teach you how to use the databases but review your written workonly.

The email service is provided to help you meet the marking criteria with personalisedconstructive feedback on your writing style. It will cover:

I review and critique your paper based on your writing style and offer how I would do it(not for you to try and replicate my style), but more for you to have an idea of what todo, using your style. It gives you confidence in how much you can be expected to do in thetime given.

Example

Option 1: Do five papers (3 x legal writing and 2 x legal research) Option 2: Do three papers (2 x legal writing, 1 x legal research)Option 3: Do more or less papers.

Format and Fees

OSCE 2 - Personalised Email Service



OSCE 2 - Personalised Email Service



Above is an extract of a legal writing paper. Although you cannot read it because it isfeedback for a real lawyer, you do get an idea of the personalised level of feedbackyou get based on your writing style.

I believe this is more authentic than standard suggested answers and helps you usethe feedback as a 'template' you can use for the other areas of the law.

The constructive feedback will help you understand what you do well and where youcan improve.

Legal Writing / Legal Research

What you receive is a personalised review and critique of your legal writing or researchpaper.

Neeta is a qualified solicitor and owns a business called New Heights Training where themain focus is working with people on their communication skills and legal skills, using thepsychology of human behaviour.

She works with international lawyers worldwide, from six of the seven continents, preparingthem to qualify as a solicitor of England and Wales, through the Qualified Lawyers TransferScheme (QLTS). Before then, she also trained BPP Professional Education examiners bycreating bespoke judging criteria for the oral assessment (Principles of Common Law), forthe Qualified Lawyers Transfer Test (QLTT).

Neeta has trained and coached hundreds of QLTS lawyers. She is the author of SkilfullyPassing the Solicitors Qualification Examination (SQE) published by Bloomsbury, which isbased on the QLTS. It is the new way to qualify as a solicitor from September 2021.

Neeta is a certified practitioner of Neuro Linguistic Programming (NLP) and a practitionerand assessor of SEI Emotional Intelligence. She also holds a Certificate in Teaching English toAdults (CELTA) which complements her work with non-native English speakers. As anexperienced script-writer and presenter, she also creates professional training videos forlegal training providers. She has also been a speaker on Expanding Your Global LegalFootprint at the Global Legal Forum in The Hague.

For many years, Neeta has been an experienced litigation lawyer, where she has worked inprivate practice and in-house. Neeta has specialised in the areas of criminal defence andcontentious construction, where she worked in-house for the main contractors who builtWembley National Stadium, in London. Although she has moved out of practice, shecontinues to remain on the Roll of Solicitors, is a member of the Law Society of England andWales and is regulated by the Solicitors Regulation Authority.

Outside of law, Neeta is also a commissioned artist whose work has been selected for anexhibition in Central London.

You can provide feedback on your experiences of working together and the book byconnecting with Neeta in the following ways:

www.nh-training.co.uk Groups: QLTS Success / SQE Success

@neeta.halai | @NeetaHalaiArt Neeta Halai New Heights Training @NeetaHalai

Neeta Halai

Solicitor | Author | Artist

© New Heights Training 2021 www.nh-training.co.uk [email protected]

QLTS and SQE

The new SQE is based on the QLTS and they are very similar in the way you are assessed usingthe same practice areas of the law for the OSCE and to the same standard.

The book is based on Neeta's work coaching and training hundreds of foreign jurisdiction lawyersfrom all over the world. It simply would not exist without them; so although it is for the SQE it alsocovers the QLTS too.

If you are investing in Option 1 Neeta will arrange to send you a copy of the book. If you decide onOption 2 and you choose the legal writing paper, Neeta will offer you a 10% discount if you stillwant to buy a copy of the book to complement your package.

Below is the link where you can buy a copy (it is available in different formats):

www.bloomsburyprofessional.com/SQE


Neeta Halai

Solicitor | Author | Artist

LinkedIn Group


http://www.bloomsburyprofessional.com/SQE

Testimonials

A selection of lawyers from six of the seven continents share theirexperiences ...


'OSCE 1 went particularly well for me and I think I owe a great deal to our coaching: It helpedme put the right focus on skills (presentation/interviewing). To be very honest, even though Ihad done a number of mock exams before our coaching session, I didn't really know muchabout what to expect at the OSCE 1 and didn't realize how important demonstrating lawyers'skills would be. I also very much liked your positive and comforting approach, it helped mego into the exam much more confidently and confidence was what I needed most!'Anonymous, Partner, Freshfields, (Qualified in Germany)

'Having Neeta as my coach was the best choice I made with respect to my OSCEpreparation. She possesses a profound knowledge of the material and guided me step-by-step to the demanding OSCE test. Neeta was the one person who made me feel safe andconfident for the exams.'Stavros Michalopoulos, Associate, Cleary Gottlieb Steen & Hamilton (Qualified in Greece)

'Passing the OSCE exams is no small task, but I am grateful to Neeta and her expertise inhelping me find success. Neeta is an experienced solicitor and helped me prepare for theOSCE. She not only gave me useful tips, but also helped me in feeling confident that I canperform the tasks that the OSCE requires. I think Neeta is a primary reason I passed. ThanksNeeta!'Carolyn K. Van den Daelen, Intercontinental Exchange, Inc. (Qualified in Illinois, US)

'Neeta is a great coach. Her 1 to 1 training sessions helped me pass the OSCE exam. She gaveme numerous practical tips. She was professional, encouraging and a real pleasure to workwith. I recommend her without reservations.'Alvaro Nistal, Counsel, Volterra Fiette (Qualified in Spain) I wholeheartedly can recommend Neeta. She is an amazing coach! I had 1-1 session withNeeta just two days before the OSCE assessments. It was very intense but enjoyable at thesame time. Neeta gave me a lot of useful tips which helped me to increase my level ofconfidence. She had a very individual approach that allowed us to focus on the points thatwere the most important to me. Neeta is a very skilled and highly professional coach andsolicitor. I recommend taking a coaching session with Neeta to all QLTS candidates. Even ifyou have online support of your tutor, having a face to face session with a very skilled coachlike Neeta is equally important. Thank you, Neeta!”Magdalena Pilichowska, Solicitor, (Qualified in Poland)

Continued ...

US ... Brazil ... Germany ... Spain ... Russia ... Israel ...Singapore ... South Africa ... Australia...



'I would highly and warmly recommend Neeta as a QLTS coach and trainer in general. She isvery professional, available and adaptive to your personality and needs. She combinesexcellent legal and interpersonal skills. The day we spent prepping together at my workplacewas key to my success in the OSCE part of the QLTS. Thanks, Neeta!'Elena Faloutsou, Associate, Decherts LLP, (Qualified in Greece) 'Neeta is truly amazing! When preparing for the OSCE examination for the QLTS I hadanxiety around the presentation and client interview aspects, which I felt I had not focusedon, nor practiced enough for. Neeta guided me through these challenges and gave mepractical tips which ended up helping me immensely during the exam itself. And I ended uppassing the OSCE on the first try!! I would very much recommend Neeta’s services, especiallyif, like me, you are concerned about the oral aspects of the OSCE assessment.'Avishai Ostrin, Associate, Asserson, (Qualified in Israel) 'I took OSCE for the first time in May 2019 and passed it. I made the wise decision and hadthe pleasure to work with Neeta in a few individual interview and advocacy sessions. Neetais very patient, encouraging and positive and at the same time very efficient in pointing outareas where I could make improvements. I felt that after each session I grasped new waysin which I could gain additional points. Studying for the exam was a stressful process and Ireally appreciate the help and support Neeta gave me. I would highly recommend her toanyone who plans to take the exam.'Lin Jacobsen, Lawyer, Ogier, (Qualified in NY, US) 'Neeta coached me for the England & Wales foreign lawyer qualification exams (QLTS). Theonly thing better than Neeta’s videos that are a must watch for anyone attempting the QLTSis Neeta herself! I ended up working with Neeta very, very close to the time of myassessments and I am grateful that she made the time for me and was such an excellentcoach. I highly recommend her.'Suraj Sajnani, Associate, King & Wood Mallesons (Qualified in Hong Kong) 'Neeta is a dedicated professional with an intuitive ability to get her clients to perform attheir best. It was a pleasure to work with her and would highly recommend her!'Daniel Mwihia Mburu, Advocate, (Qualified in Kenya)

'Neeta coached me for the Qualified Lawyers Transfer Scheme OSCE Interviewing andAdvocacy. She is very hand-on and professional. Neeta has boosted my scores by providingconstructive feedback, practical tips and sharing her wealth of knowledge and experience. Icannot recommend her highly enough.'Anna Sukhanova, Director, Y&YSV Limited (Qualified in New York (US) and Russia)

Continued ...

Germany ... China ... US ... Singapore ... Kenya ... Greece ... Spain ... Turkey ... Indonesia ...



'I found the 1-1 coaching session with Neeta for the OSCE exam very helpful. She helps youperfect your oral representation/advocacy/client interview skills by showing little tricks.Neeta adapts her session to your needs and pace...and helpful to have a face to face sessionwith her to double-check my understanding on certain points of the exam. I recommendtaking her coaching session to all the candidates to increase their success rate in this exam."Asli Guner Paul, Legal Director, Lightsource BP, (Qualified in Turkey) 'Neeta was completely invested in my training which was fantastic. I could see that she reallycares and wanted to ensure that I was thoroughly prepared and comfortable with theassessment. I would highly recommend Neeta to anyone who wants to get a clearunderstanding of what to expect and how to prepare for the OSCE assessments.'Reghard Smith, Associate, (Qualified in South Africa) 'Neeta's approach was very practical and helped me to establish a structure for each of themodules. Also, we reflected together on my strengths and weaknesses, which helped to buildmore confidence. It was exactly what I needed at the time. And apart from her coachingqualities, Neeta has a very warm and generous personality, which she engages to help bringout the best in anyone she is working with. Therefore, I highly recommend Neeta!!' Michiel René van'Landt, Lawyer, (Qualified in Netherlands) 'Neeta is a wonderful coach and a very highly motivated lawyer. She has great work ethicsas well. Thank you for your help Neeta!'Nila Gibb, Compliance Advisor, BP (Qualified in Indonesia) 'Neeta is a great coach...and Neeta is excellent in encouraging candidates to improve theirskills for the assessments and also undertakes participative feedback which is highly useful. Iwould recommend anyone interested in improving their skills to take training sessions withNeeta.'Riya Kaul, Lawyer, (Qualified in India) 'Thanks for all your help and advice in the workshop and follow up coaching session, Neeta.The preparation with you had helped me to follow through with the assessments with moreconfidence…and putting theory to practise. You had put to me a few times that I shouldthrow in a smile here and there and show I am still in the room as a person. I rememberedthis during the exams, and am sure to have benefitted from it.”Anonymous, Lawyer, Siemens, (Qualified in Germany)

Continued ...

Netherlands ... India ... US ... Hong Kong ... Kenya ... Chile ... Spain ... Australia ... Brazil ...



'Neeta’s powerful coaching skills, practical tips and individualized teaching approach helpedme greatly with sitting the oral assessments in OSCE with a high level of confidence. Shemanages to turn a highly intense day into an enjoyable and interactive learning experience. Ihighly recommend training with her!'Duygu Tanisik, Head of Legal, Limejump (Qualified in Turkey) 'One of the reasons I did so well this time round is because of your training session. I thinkthis really helped me feel more confident and prepared.'Anonymous, Lawyer, Hill Dickinson, (Qualified in France)

'I cannot recommend Neeta highly enough! I have never met a coach so committed togetting the right results for her students and being there as a sounding board for a veryisolated (and often underestimated) process. Neeta provided me with the right tools to passthe OSCE the first time and I would not hesitate to recommend her to anyone taking on thischallenge! Thank you doesn’t truly convey how grateful I am for Neeta’s coaching.”Sarah Melaney, Senior Associate, Baker Botts, (Qualified in Scotland) 'Professional, encouraging and effective.'Samantha Groffman, Senior Legal Counsel, Travelodge Hotels (Qualified in China & US) 'I attended a New Heights Training workshop on 'Client Interviewing Skills & Advocacy/OralPresentation Skills' in November 2019 while I was preparing for the QLTS OSCE. Neeta is ahighly knowledgeable and professional coach and her training greatly assisted me withapplying my existing knowledge to the practical OSCE assessments. The workshop was keptto a small number of people so we were all able to participate in practice interviews andadvocacy while pinpointing areas of improvement. If you are preparing for the OSCE (orincoming SQE) I highly recommend coaching from Neeta.'Emma Kemp, in-house lawyer, Allen & Overy (Qualified in New Zealand)

'Neeta’s training helped to focus my studies for the OSCE 1 part of the QLTS conversionprogram. She provided me with confidence and structure for the exams. … her help wasinvaluable and I would highly recommend her.'Michelle, A Big Four Accounting Firm, (Qualified in Australia)

'Neeta is a superb coach. She tailored the workshop to my needs and provided me withtangible added value. The various techniques shared with me were key to feel betterprepared for the oral assessments. Her coaching clearly made a difference. Not only that,she was a pleasure to work with! I would highly recommend Neeta.”Mariano Soto Gajardo, Founder, Trancura Legal (Qualified in Chile and New York(US))

Continued ...

France ... China ... Russia ... Hong Kong ... New Zealand ... South Africa ... Poland ... US ...



'Neeta is a very experienced and professional coach. I highly recommend using Neeta'sservices. I had an individual coaching session with Neeta when preparing for the QLTS OSCEExams. I found her coaching extremely helpful. My day-to-day work does not requireadvocacy, and presentations are rare. It was easy for me to underestimate the challenges ofthose assessments, especially in a constrained setting of the actual exams. This is where thesession with Neeta proved to be extremely valuable. She provided tailored advice, pointingout my flaws and areas for my improvement. She also gave me handy tips and hacks thathelped to feel in control and confident at the exam.'Taras Stadniichuk, Lawyer, Clifford Chance (Qualified in Ukraine) 'I attended a group class taught by Neeta in preparation for the OSCE just a week before myOSCE examinations. Before the class, I had only studied the law being tested on the exam,and was extremely nervous and unsure as to how to approach the skills based areas beingtested. Neeta’s group class was extremely helpful - she has a no nonsense, marking rubric-based approach to ensure that you tick all the right boxes in The exam. Most importantly, itgave me the peace of mind as well as the confidence boost I needed to walk into the examroom and know what exactly to expect.'Amanda Yim, Associate, Linklaters (Qualified in Singapore) 'My 1:1 coaching session with Neeta in preparation for the OSCE 1 was invaluable. Neeta gaveme the confidence I needed before the exams. She provided excellent resources and adviceon how to better engage and communicate with clients and prepare for advocacy. Thecoaching she provided has helped me with my exams, but beyond that it will, without adoubt, help me in my career.”Gabriela Roque, Senior Associate, Watson, Farley & Williams (Qualified in Brazil)

'Neeta is a great and skilful coach. I had a face to face session in London to prepare for theoral presentation and client interviewing modules of the OSCE exam. We discussed thechallenges that I would be facing and I learned crucial tips for the exam day. The session wasobviously very intense but also amusing, which makes it even more great. I definitelyrecommend Neeta if you are planning to prepare for the OSCE or a similar exam.'Oriol Espar, In-house Counsel, CaixaBank (Qualified in Spain)

Brazil ... Ukraine ... Hong Kong ... Kenya ... Germany ... Singapore ... India ... Indonesia ...


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