qfd-hoq 2-1
DESCRIPTION
qfdTRANSCRIPT
Needs and Metrics ListNeed No.Customer NeedsRelative Imp (1-10)1Ease of use72Quality of measurements (professional grade)93Qualifies for government rebate74Provides clear assessment report / with export option85Clear information / help96Access to relevant supplemental information97Quick response time/ reliable9Metric noNeed NoEngineering MetricsMeasurement UnitSolar ProspectorSolar PathfinderSun-eye1Automatic CalculationsManual - Automatic9372Labor SavingSpeed/time to make measurements10263Data AccuracyData Accuracy9784Data IntegrationLevel of automatic data transfer9265Easy to carrySize9726Easy to useUsability9667Rebate worthyDoes it qualify U.S. Govt. rebates910108ReliableWorks constantly9999RuggedDurable89710AffordablePrice97411Stylish Professional LookImage87912ExpandableUpgradeable82513Power LifeBattery Life510314ConnectivityInternet101415AdaptableData Transfers101416InteroperableWorks with other devices81417Longevity of Device ModeObsolescence796
HOQ templateONegative InfluencePPositive InfluencePRelative Importance or WeightEngineering Metrics or RequirementsPPPOAutomatic CalculationsLabor SavingData AccuracyData IntegrationEasy to carryEasy to useRebate worthyReliableRuggedAffordableStylish Professional LookExpandablePower LifeConnectivityAdaptableInteroperableLongevity of Device ModeNowSolar ProspectorSolar PathfinderSun-eyeCustomer Attributes, Needs, Requirements, or Demanded QualityX manufacturerEase of use7XXXXXXXXXXX724Quality of measurements (professional grade)9XXXX665Qualifies for government rebate7777Provides clear assessment report / with export option8XX753Clear information / help9654Access to relevant supplemental information9XX743Quick response time/ reliable9X643Direction of Improvement463329ScoreMeasurement UnitsManual - AutomaticSpeed/time to make measurementsSpeed/time to make measurementsData AccuracyLevel of automatic data transferUsabilityDoes it qualify U.S. Govt. rebatesWorks constantlyDurablePriceImageUpgradeableBattery LifeInternetData TransfersWorks with other devicesObsolescenceSolar Prospector91099999989885101087Solar Pathfinder3272761099772101119Sun-eye768626109749534446Delighted or Ideal Target Specification ValuesDisgusted or Marginal Target Specification ValuesTechnical ImportanceFigure 1: House of Quality for Solar Prospector Product
Converse:Rank my current product and competiting products in terms of satisfaction of customer needs from 1 (no satisfaction) to 5 .Scott Converse:If Wingdings 2 font is selected then press CAP-P for checkmarkScott Converse:If Wingdings 2 is set for cell then just press CAP-O for xScott Converse:Linked to Needs and Metrics List sheetScott Converse:Linked to Needs and Metrics List sheetScott Converse:Linked to Needs and Metrics List sheetScott Converse:Linked to Needs and Metrics list sheetScott Converse:Linked to Needs and Metrics list sheet