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Page 1 Q&A Session 2 APQP4Wind training concept in details

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Page 1: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 1

Q&A Session 2

APQP4Wind training concept in details

Page 2: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 2

Welcome and agenda

09.25 – Business context for APQP4Wind

09.40 – Manufacturer's view

10.10 – The APQP4Wind project

10.30 – Coffee break

10.45 – Suppliers' view

11:00 – Training concept and Training Providers

11:15 – APQP4Wind kick-off

11:30 – Plenary Q&A

12:00 – Buffet and networking

09.15 – Welcome to Vestas Wind Systems A/S and APQP4Wind

12.45 – Q&A Session 1

13.45 – Coffee break

14.00 – Q&A Session 2

15.00 – Thank you & goodbye

Page 3: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Building competencewith Bureau Veritas

How to become capable in APQP4Wind

Page 4: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Training Presentation

January the 25th, 2017

Peter Worck Nielsen | Customer Relations Manager

Bureau Veritas Denmark

Photo credit: DONG Energy, LM Wind Power, Siemens, Vattenfall, Vestas and Bureau Veritas

Page 5: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Bureau Veritas in brief

► Global leader in Testing, Inspection and

Certification

► 66,000 employees in 140 countries serving

400,000 clients

► Core competence in QHSE Management

► Quality

► Health & Safety

► Environment

► Social Accountability

► Classification and Type Approval

► Strong experience in from the entire wind

industry

► Welcome to the dedicated Wind Industry

Quality Tool: APQP4Wind!

Page 6: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Training Presentation

January the 25th, 2017

Ivan Mikkelsen | Lead AuditorBureau Veritas Denmark

Photo credit: DONG Energy, LM Wind Power, Siemens, Vattenfall, Vestas and Bureau Veritas

Page 7: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

The burning desire for the Wind Industry

►What advantages?

►Which training options?

►Style

►Trainers

Photo credit: Siemens

Page 8: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

What types of problems will APQP4Wind prevent ?

You approved this quality earlier!

This is like the first sample!

What did you change?

Our measurements show something else!

New sub-supplier ...you did not tell!

Make these variations disappear!

6 months to ramp-up is not acceptable!

Lack of resources? We need to launch the new turbine now!

To big for the Elb-tunnel??

Photo credit: Vestas

Page 9: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

The burning desire for the Wind Industry

► To be able to set up a process for serial production that is

Ready on time

Capable

Cost-efficient

In control (failure modes known and managed –including sub supplies)

Robust over time

Quickly Scalable

Aligned throughout supplier levels

► APQP4Wind training is designed to enable moving towards this desire

Photo credit: Siemens

Page 10: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

►Expected/mandatory

►Foreseen options

Modules with a clear basis and some options

APQP Specialist Training

Four days

Management Awareness Training

½ day

Awareness Training for all Employees

1,5 hours

Internal Auditor Training

Two days

Train-the-Trainer Course

2 hours

Photo credit: Vestas

Page 11: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Specialist Training

►Expected Competence: Ability to drive, motivate and train the actors in the organization towards implementation of APQP4Wind with success

►But : Management support is needed and organizational buy-in has to happen

Photo credit: Siemens

Page 12: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Specialist Training

►Targeting Specialists, Project-leaders and Managers involved in the APQP4Wind process

►Targeting Windpower Suppliers, sub-Suppliers, Manufacturers and Customers

►Training and trying out the content in APQP4Wind, and how to apply the system.

►Training the tools supporting the system in particular FMEA and MSA.

►Being ready to practice and take lead

►Mix of presentation, cases, discussion and exercises. Knowledge test at the end.

Photo credit: Siemens

Page 13: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Management Awareness Training

►Expected Competence: Understand the APQP4Wind Program and its value

►Knowing where management support in implementation and execution is needed.

Photo credit: Vattenfall

Page 14: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Management Awareness Training

►Targeting top-managers, quality managers, process-managers and leaders

►Targeting Windpower Suppliers, sub-Suppliers, Manufacturers and Customers

►Presentation of the APQP4Wind in concept –discussion of the value and challenges.

►Presentation of some of the steps in the APQP4Wind process, where management support is crucial –discussion of practices

►Being ready to provide APQP4Wind leadership

►Short test

Photo credit: LM Windpower

Page 15: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind All Employee Training

►Expected Outcome: Employees will have a positive idea about the APQP4Wind- alienation will be avoided/reduced

Photo credit: DONG Energy

Page 16: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind All Employee Training

►Targeting all employees

►Targeting Windpower Suppliers, sub-Suppliers, Manufacturers and Customers

►Short presentation of the APQP4Wind in concept

►Very brief presentation of the tools

►Discussion how employees in general can support and contribute

► Information where to ask or feed back internally

Photo credit: Vattenfall

Page 17: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Train the Trainer

►Targeting employees capable of doing the all-employee/new-employee training

►Targeting Windpower Suppliers, sub-Suppliers, Manufacturers and Customers

►Understanding how to communicate the APQP4Wind in concept- incl. operational and business related benefits

►Understanding how to answer (critical ) questions and deal with resistance.

Photo credit: Siemens

Page 18: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Internal auditor training

►APQP4Wind will impact the suppliers' Quality Management System.

►APQP4Wind Implementation and improvement will be driven by internal audits (amongst other activities)

►Expected outcome: Internal auditor team is planning and executing audit so APQP4Wind-requirements are covered in a qualified way

Photo credit: Vestas

Page 19: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

APQP4Wind Internal auditor training

►Targeting employees performing or planned to perform internal audits

►Targeting Windpower Suppliers, sub-Suppliers, Manufacturers and Customers

►Understanding how to plan and execute audits with substantial APQP4Wind content

►The training is aiming at training auditor skills in general and at training audit of APQP4Wind related topics in particular.

► Lectures and exercises with a balance towards exercises-test at the end.

Photo credit: Siemens

Page 20: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of
Page 21: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Building competencewith DNV GL

How to become capable in APQP4Wind

Page 22: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 22

Industry consolidation

Page 23: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 23

Global reach – local competence

350offices

100+countries

14,000employees

150+years

Page 24: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 24

Our vision: global impact for a safe and sustainable future

MARITIME SOFTWAREBUSINESS

ASSURANCE

ENERGYOIL & GAS

RESEARCH & INNOVATION

Investing 5% of our revenue in research and innovation every year

Collaborating with industry partners and external experts

Sharing knowledge through standards and recommended practices

Providing foresight and initiate competence building and innovation

Page 25: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 25

Page 26: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 26

Visit dnvgl.com/APQP

Page 27: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 27

Page 28: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 28

Building competence

Most of you who will come to APQP4Wind Training are already capable at least to some extent

Therefor we have chosen to focus our training in three important perspectives

1. We need a training material and trainers that is competent in the tools who originates from TS 16949 in the automotive industry

However our experience is, that the mind-set when working with volumes with millions or thousands of samples is a different mind-set than when you work with 1 or maybe 30 samples

2. Therefore we have not just picked one of our many TS competent trainers but found TS competent trainers that is also used to work in the wind industry and who knows the mind-set here

3. And trainers that also has a proven track record with training and understanding how you learn when you do something like this – which is a kind of “on the job” training.

Page 29: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 29

Our promise is

• To help you understand the requirements and the tools

• To help you learn and apply the tools in the practical context that is your daily work

• To help you become capable users of the tools if you attend the Specialist training

• That includes helping you create a plan on who to continue learning after the training

Page 30: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 30

Our APQP4Wind Project Manager

Karen Vejby

Engineer

Diploma in Business Administration and OrganisationCertified Project Manager

Exanimated auditor

LEAN education

22 years of experience in Management System og Project Management

in TS 16949 and ISO 9001 and as advisor for suppliers in the wind industry

Page 31: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Page 31

Meet and Greet

Come and say hi

If you leave your business card to me and

sign up for our news letter today, you will get one free day of training in one of our many other relevant courses

www.dnvgl.dk/nyhedsbrev

Page 32: Q&A Session 2 - Welcome to APQP : · PDF fileAPQP Specialist Training Four days Management Awareness Training ½ day Awareness Training for all Employees ... Short presentation of

Thank You