A centre of expertise in digital information management

www.ukoln.ac.uk

QA For Web Sites:

Implementing QA

Brian KellyUKOLNUniversity of BathBath

EmailB.Kelly@ukoln.ac.uk

UKOLN is supported by:

http://www.ukoln.ac.uk/qa-focus/presentations/ili-2004/http://www.ukoln.ac.uk/qa-focus/presentations/ili-2004/Talk 7

A centre of expertise in digital information management

www.ukoln.ac.uk

2

Review

We have:• Discussed the various problems we may

experience on our Web sites• Recognised that problems can now affect

mission-critical services• Looked at various testing tools and procedures• Discovered that tools may have limitations• Identified the limitations of testing and QC• Outlined the need for QA – documented policies

and systematic compliance procedures

How do we ensure that we embed QA in our working practices?

How do we ensure that we embed QA in our working practices?

A centre of expertise in digital information management

www.ukoln.ac.uk

3

Next Steps

Our next steps could be:• Embedding QA because we have to• Embedding QA because we want to• Ignore QA

A centre of expertise in digital information management

www.ukoln.ac.uk

4

QA Is Mandated

We may find that funding bodies mandate projects to implement QA proceduresThis is happening for JISC programmesThis helps JISC to:

• Ensure value for money for its funding• Protect public investment• Help to ensure that project deliverables are

interoperable with (a) other projects and (b) other programmes

Compliance with eGIF may require QA implementation

Compliance with accessibility legislation may require implementation of QA (cf. organisations must take ‘reasonable measures’

Compliance with eGIF may require QA implementation

Compliance with accessibility legislation may require implementation of QA (cf. organisations must take ‘reasonable measures’

A centre of expertise in digital information management

www.ukoln.ac.uk

5

QA Is Chosen

You may recognise the benefits of QA and wish to implement QA in your organisation

Challenges:• Convincing others• Justifying time and effort• …

A centre of expertise in digital information management

www.ukoln.ac.uk

6

Ignore QA

You may decide:• Workshop was interesting, but ideas aren’t

relevant• It’s somebody else’s problem• It’s sees to costly to implement• Inertia rules• My new CMS will solve all our problems• We’re moving to XML, and that will solve all our

problems• Workshop was a waste of time, learnt nothing,

ideas flawed, …

A centre of expertise in digital information management

www.ukoln.ac.uk

7

Personal Action Plans

Please complete the personal action plan handout

This is for your own use – but feel free to share any comments you think may be useful to others