q3fy09process cfi new.ppt[1]

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    Dell Confidential For Use Under

    Customer/Partner NDA

    Channel ProgramOverview

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    Dell Confidential For Use

    Under Customer/Partner NDA2

    Custom Factory

    IntegrationProcess

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    Customer/Partner NDA

    The Direct Model: Dells Way

    3

    DirectDell Factory End User

    Reseller

    FactorySystemIntegrator

    IT Dept

    End User

    CFI Advantage

    Reseller

    SystemIntegrator

    IT Dept

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    Customer/Partner NDA

    What is Custom Factory Integration?

    One touch, high quality custom integration within Dell manufacturing facility.

    Team that addresses Customization/Deployment needs for Dell corporatecustomers.

    Single build integration processes during manufacturing.

    Available for all Dell business products

    4

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    Customer/Partner NDA

    Value

    Single PO

    Single Build, Integration and Ship

    Free Your IT Resources

    Reduce Service Costs

    5

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    Customer/Partner NDA

    Accountability

    One Source, One Provider

    Dedicated Account Team

    Project Ownership

    Historical Records

    6

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    Customer/Partner NDA

    Quality

    Dell Quality and Reliability

    CFI Quality Process

    Pre-Sales Consultation and Tech Spec

    Engineering Validation

    Manufacturing Tests

    First Article Test

    7

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    Customer/Partner NDA

    Consistency

    ISO 9002 Certified Factories

    Combines Build and Integration in a SingleProcess

    Time to Volume

    8

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    Customer/Partner NDA

    CFI Advantage: Lower TCO

    9

    One Quotation

    Single Build

    Free Up IT Resources

    Reduce Cost

    Easier Management

    Documentation

    QualityDedicated Account Team

    Defined Ownership

    One Source, One

    Provider

    Accountability

    Dedicated Engineers

    Point of Contact

    ISO Certified Documentation

    Technical Specifications

    Build To Volume

    Single Process Build

    Value

    Time To VolumeSpeed

    Manufacturing PilotsGlobal Rollout Capability

    ISO Certified Factory Processes

    ConsistencyFirst ArticleEngineering ValidationReliability

    Trusted by Global Customers

    Lower Total Costof Ownership

    9

    9

    One Quotation

    Single Build

    Free Up IT Resources

    Reduce Cost

    Easier Management

    Documentation

    QualityDedicated Account Team

    Defined Ownership

    One Source, One

    Provider

    Accountability

    Dedicated Engineers

    Point of Contact

    ISO Certified Documentation

    Technical Specifications

    Build To Volume

    Single Process Build

    Value

    Time To VolumeSpeed

    Manufacturing PilotsGlobal Rollout Capability

    ISO Certified Factory Processes

    ConsistencyFirst ArticleEngineering ValidationReliability

    Trusted by Global Customers

    Lower Total Costof Ownership

    9

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    Under Customer/Partner NDA10

    Service Offering

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    Customer/Partner NDA

    Service Offering

    Hardware Integration

    Hardware Installation and Configuration

    Software Integration

    Image Loading and Configuration

    Asset Services Tagging, Printing and Reporting

    11

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    Customer/Partner NDA

    Hardware Integration

    Hardware Installation

    NICs, Modems, Video Cards, Sound Cards, Internal Storage Devices, etc.

    Regulatory approved (UL, FCC, CE, Ctick, etc.) devices and drivers

    Custom Hardware Settings

    Special Scripting, CMOS/BIOS, Hard-Drive Partitioning, etc.

    Configuring RAID.

    12

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    Customer/Partner NDA

    Software Integration

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    Software Image Loading

    Win2000 and WinXP

    Windows XP Pro

    Office XP

    Lotus Notes

    NAV

    Acrobat Reader

    Win Zip

    Internet Explorer

    Hard disk Image Distribution Servers Orders

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    Customer/Partner NDA

    Asset Tagging

    Dell-Generated or Customer-Supplied

    System Tag

    Packaging Label

    Electronic Asset Tag CMOS (10 chars)

    14

    Customer Consigned Dell Generated Label

    Note : Label diagrams have been edited to protect customer privacy

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    Customer/Partner NDA

    Asset Tagging

    Dell-Generated Reporting

    Hardware Information

    Delivery Information

    Customer-supplied Information

    15

    Customer

    Note : Report contains sample data for illustration purposes

    Scheduled Excel

    Reports sent via

    email

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    Dell Confidential For Use Under

    Customer/Partner NDA

    Order Ready Items South Asia, Taiwan, Japan, India, ANZ only

    Hard Disk Partitioning

    E-Support Label

    Gold Tech Support Asset Tag

    D-Link Gigabit Card

    FX1500 nVidia Video Card

    iAMT-Vpro Password Setting

    PS2 KB/Mouse

    285PCIE nVidia Video Card

    16

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    Dell Confidential For Use Under

    Customer/Partner NDA

    New Imaging Technology

    17

    What is Image Direct?

    Web based image management platformOne image for all cur rent & future Dell client systems

    Latest MS critical patches applied at factory

    Customer ValueSpeed to factory ready

    Ease product transition

    Driver Management

    Cross platform transition

    Lower Cost

    Simplify OS patch management.

    Streamline departmental application load process

    Reduce image bu ild/maintenance activity

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    Customer/Partner NDA

    When to Engage CFI?

    18

    Volume Guidelines

    Optiplex Desktops 50 Units or more

    Latitude Notebooks

    Precision Workstations

    PowerEdge Servers (Value) 3 Units or more

    PowerEdge

    Servers (Performance) 1 Units or more

    Guidelines based on typical CFI volumes for a 90 day period.

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    Under Customer/Partner NDA19

    How it works

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    Customer/Partner NDA

    How it works

    20

    Pre-SalesConsultation

    ProjectDevelopment

    Manufacturing

    Technical Specification

    Detailed document designed to capture customer requirements

    Verified by Project Manager and Engineer

    Approval by Customer, CFI and account team

    Lead time determined by project complexity

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    Dell Confidential For Use Under

    Customer/Partner NDA

    How it works

    21

    Pre-SalesConsultation

    ProjectDevelopment

    Manufacturing

    Project Development Project team verifies configuration

    Unique Manufacturing and order entry instructions

    Testing and manufacturing Pilot

    Lead time determined by project complexity

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    Customer/Partner NDA

    How it works

    22

    Pre-Sales

    Consultation

    Project

    DevelopmentManufacturing

    First Article Test

    A Dell engineer verifies the manufacturing process - configuration meetsthe Tech Spec requirements

    Customers receive a single unit, or First Article, for validation in theirenvironment and approval prior to volume orders

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    Dell Confidential For Use Under

    Customer/Partner NDA

    How it works

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    Pre-SalesConsultation

    ProjectDevelopment

    Manufacturing

    Manufacturing Once First Article is complete, CFI adds little additional time to

    manufacturing

    Consistent, high-speed, volume manufacturing