Q1 2020 Earnings Conference Call

May 6, 2020

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Forward Looking Information

This presentation includes certain forward-lookingstatements that are made as of the date hereof and arebased upon current expectations, which involve risks anduncertainties associated with our business and the economicenvironment in which the business operates. All suchstatements are made pursuant to the “safe harbour”provisions of, and are intended to be forward-lookingstatements under applicable Canadian securities laws. Thispresentation includes, but is not limited to, forward lookingstatements relating to TeraGo’s growth strategy, enhancingsales effectiveness, building sales pipeline, broadening salesreach through channel partnerships, higher growthopportunities in 5G, investments redirected to potential 5Gservices, the Company’s 5G technical and customer trials inadvance of launching a fixed wireless 5G business, andoptions available to leverage spectrum to create greatervalue for shareholders. By their nature, forward-lookingstatements require us to make assumptions and are subjectto inherent risks and uncertainties. When relying onforward-looking statements, whether written or oral, tomake decisions with respect to the Company, investors andothers should carefully consider the risks, uncertainties andassumptions, including the risk that TeraGo’s growth strategyand strategic plan will not generate the result intended bymanagement, cross-selling of TeraGo’s cloud services maynot succeed, future ISED decisions in upcomingConsultations being unfavourable to the Company, the

technical 5G trial the Company is currently conducting maynot generate the results intended, the lack of availability ofsuitable 5G radio equipment, the inability of the Company tosuccessfully launch a 5G fixed wireless business, new marketopportunities for 5G may not exist or require additionalcapital that may not be available to the Company, TeraGo’sPandemic Response Plan may not mitigate all impacts ofCOVID-19, current COVID-19 pandemic becoming prolongedand having a material adverse impact on the Company andits operations and 5G trials, and those risks set forth in the“Risk Factors” sections in each of the annual MD&A of theCompany for the year ended December 31, 2019 and theMD&A for the three months ended March 31, 2020, bothavailable on www.sedar.com. All the forward-lookingstatements in this presentation are expressly qualified bythese cautionary statements and there can be no assurancethat the actual results or developments anticipated by theCompany will be realized or, even if substantially realized,that they will have the expected consequences for theCompany.

Except as may be required by applicable Canadian securitieslaws the Company does not intend, and disclaims anyobligation to update or revise any forward-lookingstatements, whether oral or written as a result of newinformation, future events or otherwise.

Adjusted EBITDA

The term “EBITDA” refers to earnings before deducting interest, taxes, depreciation and amortization. The Company believes that Adjusted EBITDA is useful additional information to management, the Board and investors as it provides an indication of the operational results generated by its business activities prior to taking into consideration how those activities are financed and taxed and also prior to taking into consideration asset depreciation and amortization and it excludes items that could affect the comparability of our operational results and could potentially alter the trends analysis in business performance. Excluding these items does not necessarily imply they are non-recurring, infrequent or unusual. Adjusted EBITDA is also used by some investors and analysts for the purpose of valuing a company. The Company calculates Adjusted EBITDA as earnings before deducting interest, taxes, depreciation and amortization, foreign exchange gain or loss, finance costs, finance income, gain or loss on disposal of network assets, property and equipment, impairment of property, plant, & equipment and intangible assets, stock-based compensation and restructuring, acquisition-related and integration costs. Investors are cautioned that Adjusted EBITDA should not be construed as an alternative to operating earnings or net earnings determined in accordance with IFRS as an indicator of our financial performance or as a measure of our liquidity and cash flows. Adjusted EBITDA does not take into account the impact of working capital changes, capital expenditures, debt principal reductions and other sources and uses of cash, which are disclosed in the consolidated statements of cash flows.

Adjusted EBITDA does not have any standardized meaning under GAAP. TeraGo’s method of calculating Adjusted EBITDA may differ from other issuers and, accordingly, Adjusted EBITDA may not be comparable to similar measures presented by other issuers. Please refer to the Company’s MD&A for the three and nine months ended September 30, 2019 for a reconciliation of net loss to Adjusted EBITDA. Adjusted EBITDA Margin is calculated by dividing Adjusted EBITDA by Revenue in the applicable period.

Backlog MRR

The term “Backlog MRR” is a measure of contracted monthly recurring revenue (MRR) from customers that have not yet been provisioned. The Company believes backlog MRR is useful additional information as it provides an indication of future revenue. Backlog MRR is not a recognized measure under IFRS and may not translate into future revenue, and accordingly, investors are cautioned in using it. The Company calculates backlog MRR by summing the MRR of new customer contracts and upgrades that are signed but not yet provisioned, as at the end of the period. TeraGo’s method of calculating backlog MRR may differ from other issuers and, accordingly, backlog MRR may not be comparable to similar measures presented by other issuers.

ARPU

The term “ARPU” refers to the Company’s average revenue per customer per month in the period. The Company believes that ARPU is useful supplemental information as it provides an indication of our revenue from an individual customer on a per month basis. ARPU is not a recognized measure under IFRS and, accordingly, investors are cautioned that ARPU should not be construed as an alternative to revenue determined in accordance with IFRS as an indicator of our financial performance. The Company calculates ARPU by dividing our total revenue before revenue from early terminations by the number of customers in service during the period and we express ARPU as a rate per month. TeraGo’s method of calculating ARPU has changed from the Company’s past disclosures to exclude revenue from early termination fees, where ARPU was previously calculated as revenue divided by the number of customers in service during the period. TeraGo’s method may differ from other issuers, and accordingly, ARPU may not be comparable to similar measures presented by other issuers.

Churn

The term “churn” or “churn rate” is a measure, expressed as a percentage, of customer cancellations in a particular month. The Company calculates churn by dividing the number of customer cancellations during a month by the total number of customers at the end of the month before cancellations. The information is presented as the average monthly churn rate during the period. The Company believes that the churn rate is useful supplemental information as it provides an indication of future revenue decline and is a measure of how well the business is able to renew and keep existing customers on their existing service offerings. Churn and churn rate are not recognized measures under IFRS and, accordingly, investors are cautioned in using it. TeraGo’s method of calculating churn and churn rate may differ from other issuers and, accordingly, churn may not be comparable to similar measures presented by other issuers.

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Non-GAAP Measures

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TONY CICIRETTOPRESIDENT & CHIEF EXECUTIVE OFFICER

Key Operating Metrics

$37,094

$17,049$37,237

$18,615 $18,225

$71,624

$57,081$47,672

$92,096 $89,296

Q1'19 Q2'19 Q3'19 Q4'19 Q1'20

Cloud &Colocation

Connectivity

1.1%

1.7%

1.3%

0.9%1.0%

1.5%

1.6%

1.3%

1.4% 1.5%

Q1'19 Q2'19 Q3'19 Q4'19 Q1'20

Cloud &Colocation

Connectivity

Backlog Monthly Recurring Revenue ($) Churn Rate (%)

$3,221 $3,185 $3,248$3,393

$3,240

$1,033 $1,023 $1,014 $1,019 $1,033

Q1'19 Q2'19 Q3'19 Q4'19 Q1'20

Cloud &Colocation

Connectivity

Average Revenue Per User ($)

Programs underway to improve enhance sales effectiveness, build our sales pipeline and broaden our sales reach through channel partnerships

In 2020, cloud and colocation ARPU was negatively impacted by an increase in customer count as TeraGo contracted directly with 28 customers that were previously contracted through one wholesale partner. Normalizing for this increase in customer count, cloud and colocation ARPU for the three months ended March 31, 2020 would have been $3,450, an increase of 7.1% compared to the prior year period

*

*

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DAVID CHARRONCHIEF FINANCIAL OFFICER

2014

7

Quarterly Revenue

$4.5 $4.6 $4.3 $4.7 $4.3

$7.9 $7.6$7.5

$7.3$7.3

$12.4 $12.2$11.8 $12.0

$11.6

Q3 2

019

Q4 2

019

Connectivity

Cloud and Colocation

All

$ f

igure

s in

CA

D m

illio

ns

Q2 2

019

Q1 2

019

Q1 2

020

8

Quarterly Adjusted EBITDA

All

$ f

igure

s in

CA

D m

illio

ns

*Adjusted EBITDA excludes impact of IFRS 16 in Q1’19

2014

Adjusted EBITDA

$4.6$4.5

$4.4

$4.0

$3.6

Q1 2

019

Q2 2

019

Q3 2

019

Q1 2

020

Q4 2

019

$2.1$1.8

$1.2$1.6

$2.2

16.7%14.7%

10.4%

13.6%

19.0%

Q1'19 Q2'19 Q3'19 Q4'19 Q1'20

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00

Q1'19 Q2'19 Q3'19 Q4'19 Q1'20

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Capital Expenditures & Liquidity

Balance Sheet at Mar. 31, 2020

Cash and cash equivalents $7.5

Unused operating line of credit $9.4

Available acquisition facility $24.2

Total cash and access to credit $41.1

Long-term debt $29.0

Operating Leverage 3.05x

Cash from Operations ($ millions)

$4.1

$3.1

$4.4 $4.0

$2.6

Q1'19 Q2'19 Q3'19 Q4'19 Q1'20

Capital Expenditures ($ millions)

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TONY CICIRETTOPRESIDENT & CHIEF EXECUTIVE OFFICER

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Multi-Pronged Strategy – Update & Outlook

Profitablebusiness and positive FCF generation

Building a premier channel and alliance program

Positioned for 5G Fixed Wireless

1. 2. 3.

400 400 400 400

160

400

160

400

200

200 600 600

100

200 200

400

600 600

Toronto

2,659

Montreal

1,682

Vancouver

1,074

Ottawa

577

Calgary

500

Barrie

404

Okanagan

249

Edmonton

234

Niagara

221

Victoria

216

Winnipeg

207

London

166

Windsor

156

Red Deer

144

Kingston

106

Largest Holder of mmWave Spectrum in Canada

~8.6 B MHz-Pops

15Metropolitan

Markets

>2/3Canada’s Population

Coverage includes 2,210 MHz of Canada’s 6 largest cities

Spectrum Coverage Map –24 GHz (14 of 20 licenses issued)

Spectrum Coverage Map –38 GHz (25 of 27 licenses issued)

24 GHz

38 GHz

MHz-PoPs(mm)

WindsorNiagara

London Kingston

BarrieCalgary

Winnipeg

Victoria

Red Deer

TorontoMontreal

OttawaBarrie

Vancouver

Edmonton

Calgary

Victoria Okanagan

Licenses from 100-199 MHz Licenses from 200-299 MHz Licenses over 300 MHz

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Summary

Enterprise-Class Cloud, Colocation, and Connectivity

One of Canada’s Largest Holders of MillimetreWave Spectrum

A Clear Growth Opportunity in 5G Fixed Wireless Access

Financial Strength to Fund Our Growth Strategy

Experienced Management Team Committed to Value Creation

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