q exchange: the results - q community | the health foundation · re-imaging the cardiac rehab...

Q Exchange: the resultsPenny Pereira, Q Initiative Director

Jennifer Dixon, Chief Executive, The Health Foundation

Hugh McCaughey, National Director of Improvement, NHS

England and NHS Improvement

#QEvent2019 #QExchange

@PennyPereira1 @JenniferTHF @HughMcCaughey

#QExchange#QEvent2019


Bring together all the skills

and perspectives needed for

reliable design

Avoid blind spots and lop-sided solutions

Improvement needs

action at all levels

Think beyond ‘top down’ vs ‘bottom up’ change

Don’t pilot and push out when seeking to spread

Nurture peer networks to

enable iterative learning

Exchange

Understanding alternatives to traditional outpatient appointments

Jennifer Dixon, Chief Executive, The Health Foundation

Redesigning outpatients through inclusive participatory co-design

Working with local people to reimagine outpatients

across specialties


Co-producing solutions to the outpatient challenge with patients

Re-imaging the cardiac rehab pathway with citizens,

improving flow, uptake and behaviour change


The virtual hug of support

Supporting self care by testing different ways to

communicate health information


Supporting colorectal cancer patient self-management

Testing an app that helps patients track and

understand their care


Virtual Blood Clinics

Enabling remote access to tests and

communication with specialists for those with blood

disorders


Reducing unnecessary out-patient appointments in kidney care

Using a software platform to redesign follow up

care around clinical need


Outpatients Innovation Collaborative

Testing multiple innovations in practice to see what

holds most potential to improve care


Delivering community paediatrics for Roma/Slovak families in Sheffield

Improving access through outreach services and a

whole system approach


Exchange

Building improvement capability across boundaries

Hugh McCaughey, National Director of Improvement,

NHS England and NHS Improvement

Psychology 4 Improvement

Bringing together people and resources focused

on the human side of improvement


Supporting parents to care for children with medical complexity

Co-producing training and support for families

providing care at home


Ambulance Q: Enhance & Accelerate Improvement across boundaries

Building capability and setting up UK wide

collaborative workstreams


Quality coach development programme

Creating a free, easily replicable programme Q

members can use locally


Community of Practice: Human Factors & Quality Improvement (QI)

Developing joint educational resources and

building connections across disciplines


#EvidenceBasedQI - Putting our Heads Together

Connecting you with the evidence to make you

better improvers


Gamification for Human Factors

Developing an app designed to better motivate

learners to engage


Using QI to tackle health inequalities in Primary Care Networks (PCN)

Building capability through a Breakthrough Series

Collaborative in primary care


Improving improvement

Bringing together systems engineers and

improvers to create a shared toolkit


Crossing boundaries with QI to improve prisoner health

Healthcare and prison colleagues learning together

while reducing self-harm and eradicating Hep C


QI Training & Project Support for Trust Support Services

Bespoke QI programme to encourage and support a

‘harder to reach’ staff group


Improvers without borders

Building capability across a local system by

tackling ‘wicked’ issues together


Exchange

Congratulations to all the winners!

Q member webinar: In conversation with Hugh McCaughey

Monday 9 December 2019, 11.30

Book your place now via the Q website


q exchange: the results - q community | the health foundation · re-imaging the cardiac rehab...

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