Puzzlers to Ensemble Engagement

Creating Engaged Workplaces Require that Duties Have Engagement in Their DNA

• Contribute to the Greater Good of Society

• Neuroscience Lesson

– Contributing to the greater good Increases a Person's Status Within

– This Lights Up the Innovative, Creative, Collaborative Brain.

– Pride in Contribution to Community

• Meaning Increases, so Does Engagement.

• Ability to Make Appropriate Decisions

– Inspiration Improves

– Impacts Productivity & Service.

• Self-Directed Work

– Ensembles take on Decisions

• Instant feedback

• Know whether ahead, behind & how much time remains in the game

• Dashboards – Neutral

– Provide Facts

– No Judgments

• Readily Available – Allows on the

Spot Adjustment

Creating Challenges

Goldilocks's Porridge Just Right Too much People give up

Not Enough “Why bother?"

Slightly above skill level engages

Figure out how to do work better engages

Engaged people are not distracted

Best results people design their own work

The Quickest Way to Increase Dignity, Meaning, & Community in a Workplace is to Involve People in Redesigning their Own Work.

This is also the Shortest Route to Lower Costs, Higher Quality, & Satisfied People. (Weisbord 1987)