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@naswaorg | #UIIntegritySymposium2016 1

Putting the pinch on

IMPROPERPAYMENT S

INTEGRITYN A S W A U I I n t e g r i t y C e n t e r

In Partnership with USDOL

December 7 & 8, 2016Sheraton Hotel Inner Harbor, Baltimore Maryland

2016 UI Integrity Symposium


Welcome to the 2016 Unemployment Insurance Integrity Symposium

The UI Integrity Center, operated by the National Association of State Workforce Agencies (NASWA), in collaboration and partnership with the U.S. Department of Labor and the New York State Department of Labor, is excited to welcome you to the second UI Integrity Symposium.

The Symposium provides an opportunity to hear about the significant strides the Integrity Center has made to develop valuable tools, products, and resources for your use and to hear from your state peers who will highlight successful program integrity strategies and technology solutions that support the prevention and detection of UI fraud and improper payments. We also welcome the vendors participating in the Exhibitor Showcase and encourage you to spend time learning more about the integrity tools and products available to states.

The Integrity Center has engaged states from leadership to front-line staff to gain a better understanding of the specific issues they face in detecting and combating UI improper payments and fraud. The plenary sessions and workshops you will attend over the next two days reflect much of the latest thinking and technology currently in use by states. We invite you to take time to share your challenges and integrity strategies with other attendees while you are here. Information sharing among states is a powerful way to advance state strategies to reduce UI overpayments and fraud. We are also very pleased to have a number of other federal agencies who are concerned with, and engaged in, fraud prevention and detection activities join us to share their good ideas and strategies.

We are particularly excited to showcase the efforts underway at the Integrity Center and the progress that has been made since the first Symposium in Washington D.C., last year. We will update you on state approaches related to UI fraud; provide updates on a variety of training modules designed to increase state capacity, including those that are in ready today; and update you on activities to bring new cross-match data sources to states. This work is being guided by the expanded Integrity Center Steering Committee and the input of staff from many states. We thank everyone who is engaged and helping make these resources a reality.

Your active participation in the Symposium is important and we thank you for being here. In addition to the great opportunity to network with your peers, we are confident that you will find both the content and the exhibitor showcase extremely valuable and that they will provide you with practical solutions and resources to use in your state. We hope you enjoy Baltimore – a great city with exciting sites, great food, and more.

Thanks again for being here, and enjoy the Symposium!

Gay Gilbert, Administrator Scott B. SandersUSDOL ETA OUI Executive Director, NASWA

2016 UI Integrity Symposium | Putting the Pinch on Improper Payments2

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Hotel Map


December 6, 2016

Free internet is available in guest rooms at the Sheraton Hotel Inner Harbor to all Starwood Preferred Guest (SPG) members. Become a Starwood Preferred Guest by registering at www.starwoodhotels.com/preferredguest/account/enroll/index.html

8:00 AM - 8:00 PM Exhibitor Set-up Chesapeake Gallery

4:00 - 8:00 PM Early Registration Chesapeake Gallery

Wi-Fi in Guest Rooms

Powerful Government Solutions from First Data

Helping to reduce improper payments and increase program integrity through services and solutions from our comprehensive suite of innovative solutions:

Services tailored to your state’s specific needs Reduced

implementation time and cost Contracted support and

maintenance

Gain effenciencies - Organizational Change Management

For more information contact:Daniel McCurdy | [email protected] | www.firstdata.com©2016 First Data Corporation. All rights reserved. All trademarks, service marks and trade

names referenced in this material are the property of their respective owners.

Stop by our booth to learn more

Powerful Government Solutions from First Data

Helping to reduce improper payments and increase program integrity through services and solutions from our comprehensive suite of innovative solutions:

Services tailored to your state’s specific needs Reduced

implementation time and cost Contracted support and

maintenance

Gain effenciencies - Organizational Change Management

For more information contact:Daniel McCurdy | [email protected] | www.firstdata.com©2016 First Data Corporation. All rights reserved. All trademarks, service marks and trade

names referenced in this material are the property of their respective owners.

Stop by our booth to learn more


December 7, 2016

7:30 AM - 5:00 PM Exhibitor Showcase Chesapeake Gallery

This year’s event theme will focus on innovative solutions that address the root causes of improper payments, successful recovery and prosecution efforts, and the progress of UI Integrity Center initiatives.

8:00 - 8:30 AM

WelcomeNASWA

Randy GillespieProject Director, UI Integrity Center, NASWA

Scott SandersExecutive Director, NASWA

Chesapeake Ballroom

9:15 - 9:30 AM Break/Transition time to workshops

9:30 - 11:00 AM

Session I – Concurrent Workshops Strengthening the Core! - Spotlighting solutions to the top three root causes of improper payments - How states have succeeded in meeting core measures related to Work Search, Benefit Year Earnings, and Separations

Work Search Moderator: Jim Konicki, Director, Integrity and Quality Control, NYHear how two states are finding new ways to meet work search mandates and assist their claimants in getting back to work. Utah will discuss their LinkedIn pilot project and Mississippi will present on the Next Job initiative. A forum discussion will follow where attendees will engage in a discussion on the challenges and future of work search processes.Presenters: Michelle Beebe, UI Director, UT; Diane Spears, Chief Integrity and Quality Assurance, MS; LaQuetta Jones, MS

Harborview Ballroom

8:30 - 9:15 AM

Opening Keynote SpeakerTyler Wotring – Computer Crimes Section Supervisor, National White Collar Crime CenterThis presentation will discuss social media and open source intelligence, and the skills necessary to conduct successful on-line investigations. Topics include internet basics such as IP addresses and domains, an overview of currently popular social media platforms, and best practices for building an on-line undercover profile. Open-source tools for social engineering, information gathering, and artifacts related to social media will also be demonstrated.

Chesapeake Ballroom


December 7, 2016

11:15 AM - 12:45 PM

Session II – Concurrent Workshops This is how we do it! Spotlighting successful solutions and processes in Recovery, Prosecution, and Misclassification.

Recovery Moderator: Michelle Beebe, UI Director, UTWatch and learn how three states (MD, UT, WA) are maximizing their recoveries of UI benefit overpayments and tax debts by utilizing innovative and effective recovery strategies. Remember, detecting overpayments is meaningless unless you can recover them too!Presenters: Marius Chukwurah, Acting Chief Tax Enforcement, MD; Noah Zemke, Collections Manager, UT; Una Wiley, Deputy Director, UI Tax Audits and Collections, WA

Harborview Ballroom

11:00 - 11:15 AM Break/Opportunity to browse Exhibitor Showcase Chesapeake Gallery

Benefit Year EarningsModerator: James Cotter, Project Manager, Data Hub, NASWA UI Integrity CenterIn this workshop learn how four states, Arizona, Idaho, Nebraska, and Oregon have effectively impacted their Benefit Year Earnings measure utilizing three different tools. Presenters: Glenn Campbell, BAM/Integrity Manager, AZ; KaLynn Cooper, UI Tech Services Specialist, ID; Evan Littrell, UI Director, NE; Tom Byerley, SIDES Operational Director; David Carpenter, BPC Manager, OR

Chesapeake Ballroom

SeparationsModerator: Tom Clendenning, Director, Workforce Services, FLLearn about straight forward ideas and practices that have proven effective in lowering New Mexico’s and Ohio’s improper payment rate in the area of separation issues. Engage with other attendees in a robust discussion on strategies and challenges in improving this core measure.Presenters: James Grady, Asst. Section Chief Quality Assurance and UI Ops., OH; Andrea Cave, UI Business Analyst, NM

Loch Raven Ballroom


2:15 -3:45 PM

Session III – Plenary Session Fictitious Employer Schemes

Moderator: Evan Littrell, UI Director, NEStopping Employer Fraud in its Tracks! Get the scoop on how two states (WI, CA) and the OIG, uncovered major fictitious employer schemes, and the “ins & outs” of their investigation efforts that ultimately culminated in successful prosecutions.Presenters: Amy Banicki, Director Bureau of Benefit Operations, WI ; Troy Springer and Derek Pickle, Special Agents in Charge, Office of the US Inspector General; Steve Sheehan, Manager, Investigations Division, CA.

Chesapeake Ballroom

December 7, 2016Prosecution

Moderator: Brad Ward, Director, Office of Investigations, TXIs your state prosecuting fraud cases? Do you think Prosecuting is too hard, a lot of work, or not worth the cost and effort? Come to this workshop and hear how Connecticut, New Hampshire, and Ohio have created successful models to pursue prosecution cases.Presenters: Terry Kowalski, Operations Coordinator and Gregg Kallajian, Program and Services Coordinator, CT; Carl Prideau, BPC Chief, OH; Heather Cherniske, Unemployment Fraud Prosecutor, NH.

Chesapeake Ballroom

Misclassification Moderator: Ron Marino, Assistant Commissioner, NJ Experience how several states (IA, MO, WI) are tackling the growing issue of misclassification of workers through innovative investigation models and witness their success stories. Presenters: Jodi Douglas, UI Integrity Bureau Chief, IA; Thomas Pudlowski, Manager Special Investigations, MO; Michael Myszewski, Investigator Legal Affairs/Misclass. WI

Loch Raven Ballroom

12:45 - 2:15 PM Lunch on your own

3:45 - 4:00 PM Break/Transition to Workshops


December 7, 20164:00 - 5:00 PM

Session IV - Concurrent Workshops Keeping up with the Center!See the progress of the NASWA UI Integrity Center projects, view demos, and discover how these initiatives can support your state!

5:00 PM Adjourn Day 1

UI Data Hub/UI Data Analytics Pilot: Idaho and Elder Research Harborview Ballroom

UI Training National Academy Chesapeake Ballroom

UI State Engagement Strategy/UI Digital Library Loch Raven Ballroom

Available Summer 2017!

Contact [email protected] if you have questions or would like to contribute resources to the UIDL.


December 8, 20167:30 AM - 3:30 PM Exhibitor Showcase Chesapeake Gallery

8:00 - 8:15 AM

Welcome Day TwoGay Gilbert, Administrator, USDOL ETA OUI Chesapeake Ballroom

8:15 - 9:15 AM

Keynote Speaker – Walt Manning, CFE, Investigations MD Chesapeake Ballroom

9:30 AM - 12:00 PM

Session V - Plenary Session A National Perspective! Spotlighting Multi-Agency solutions implemented by federal agencies to prevent fraud, waste and abuse.

Moderator: Gay Gilbert, Administrator, USDOL ETA OUI

Chesapeake Ballroom

9:15 - 9:30 AM Break/Opportunity to browse Exhibitor Showcase Chesapeake Gallery

12:00 - 1:30 PM Lunch on your own

The Dark Web and FraudThe Dark Web is place where drugs, weapons, bank accounts and credit card data, counterfeit currencies, medical records, and even assassins are available for purchase, and where transactions can be difficult (if not impossible) to trace. Darknets are parts of the internet that most people are not aware of and have never seen. This presentation will show you how it works, how to get there, and how fraud suspects are using the darknets to avoid detection.

Internal Revenue ServicePresenter: Jamie Shaw, Sr. Tax Analyst, IRS Integrity and Compliance Services

Social Security AdministrationPresenter: William Bardin, Director DCBFQM/OAFP/DAO

Center for Medicare & Medicaid Presenter: Ray Wedgeworth, Director Data Analytics and Systems Group Centers for Program Integrity

USDA - Food and Nutrition Service Presenter: Ronald Ward, Director of Program Accountability and Administration Division

OIG – Office of Labor Racketeering and FraudPresenter: Mike Mikulka, Special Agent in Charge


December 8, 20161:30 - 3:00 PM

State Breakout Sessions (Based on State size and budget. Open to State and Federal Staff only. No vendors, please.)Engage in round table discussions with States of similar size and budget on integrity-related topics.

3:00 - 3:15 PM Break/opportunity to browse Exhibitor Showcase Chesapeake Gallery

3:15 - 5:00 PM

Session VI - Plenary Session - Where are they now? UI Integrity Funding Projects Update

Moderator: Jeff Fitzgerald, UI Director, COIn March 2016, eight states received Integrity Improvement Investment Funding to support efforts to implement a tool, pilot a promising practice, or test an innovative strategy designed to prevent improper payments before they occur. In this plenary Alabama, California, Florida, Georgia, Indiana, New Mexico, North Carolina, and Texas will give an update on their funding projects. Presenters: Haley Hornsby, Senior Accountant, AL; Steve Sheehan, Manager of Investigations Division, CA; Hetal Patel, Data Base Consultant, FL; Ann Shirra, Chief UI Integrity, GA; Christian Waller, Director of RESEA, Field Ops, and Sp. Projects, IN; Sue Anne Athens, CIO NM; Michael Green, Deloitte Consulting; Lisa Outlaw, Director Internal Audit and Quality Control, NC; Jerry Ramos, Director BPC, TX

Chesapeake Ballroom

5:00 PM Closing Remarks/Adjourn Symposium

Small States - AR, DE, DC, HI, ID, KS, ME, MS, MT, NE, NH, NM, ND, OK, PR, RI, SD, VT, VI, WV, WY

Chesapeake Ballroom

Medium States - AL, AK, AZ, CO, CT, IN, IA, KY, LA, MN, MO, NV, OR, SC, TN, UT, VA

Harborview Ballroom

Large States - CA, FL, GA, IL, NC, MD, MA, MI, NJ, NY, NC, OH, PA, TX, WA, WI

Loch Raven Ballroom


Thanks to Our Sponsors and Exhibitors!

ITSCNASWA Information Technology Support Center



ExhibitorDirectory

1. FirstData 6.ACL 11.FastEnt. 16.__________2. Appriss 7.Sagitec 12.GeographicSol. 17.UIIntegrityCtr.3. _______ 8.ITSC 13._______ 18.UIIntegrityCtr.4. Pondera 9.____________ 14.OnPoint 19.UIIntegrityCtr.5. Equifax 10. 15.__________ 20.UIIntegrityCtr.

Exhibitor Map

1. First Data2. Appriss3. Deloitte4. Pondera5. Equifax

11. Fast Enterprises12. Geographic Solutions13. Lexis Nexis14. On Point15. ACL

16. ITSC17. Sagitec18. UI Integrity Center19. UI Integrity Center20. UI Integrity Center


Speaker BiographiesWalt W. Manning

Mr. Manning is the President of Investigations MD, a firm that conducts research related to future crimes and how investigations must evolve to meet the challenges created by the exponential growth of technology. The firm also coaches investigators about business or career strategic planning, business development, and marketing to position them for success in this new environment.

Mr. Manning has 36 years of experience in the fields of criminal justice, investigations, digital forensics, and e-discover. He retired after a 20-year career with the Dallas Police Department. After his career in law enforcement he continued to work in the digital

forensics and e-discover fields as a private consultant. Mr. Manning is also a Certified Fraud Examiner, and was a Founding Member of the Digital Forensics Certification Board.

Mr. Manning is a contributing author to the Fraud Examiners Manual, and is a member of the International Faculty of the Association of Certified Fraud Examiners. He is an internationally recognized speaker, and has published numerous articles related to technology crime and investigations.

Tyler Wotring

Tyler began his career at the West Virginia High Technology Consortium Foundation. While there, he served as a Research Assistant and Content Manager for the eCrimes Technology Support Center (eCTSC). In this position, he performed validation studies of Computer Forensics products, worked and assisted in the development of Government proposals, organized and updated online content, verified credentials of new members, completed due diligence on companies wishing to have their products and/or training promoted on eCTSC’s website, and represented the eCTSC at various conferences and summits.

As a Computer Crimes Specialist, Tyler provided thousands of hours of training to thousands of State, Local, and Federal Law Enforcement in data recovery and analysis. The topics range from basic seizing and identifying items of electronic evidence to the analysis of artifacts found in a variety of File Systems and Operating Systems in both a Windows and Mac environment. Tyler has provided technical assistance to law enforcement personnel on computer\cyber forensic topics, participated in curriculum development for NW3C classes by researching course topics, preparing presentations and class materials and developing hands-on projects, participated in the research and validation of software programs developed by NW3C as well as outside vendors, conducted original research on forensic topics relating to the application of computer forensic methods and produced white papers for NW3C and the law enforcement community on computer forensic topics, and presented a multiple National conferences. Tyler also served as the Team Lead for multiple NW3C courses.

As supervisor of the Computer Crime Section, Tyler is now responsible for overseeing and implementing activity that effectively support NW3C, its services, and its initiatives. Tyler oversees the planning, assigning, and directing of work; appraising complaints; provides Subject Matter Expertise and technical assistance in the field of Computer Crimes.

Tyler holds a Bachelor’s of Science degree majoring in Forensic and Investigative Sciences from West Virginia University and is a 2017 nominee for an Executive Masters in Business Administration from West Virginia University.


Recognition & Thanks

Damon Steffens, FLTom Jenkins, INCarla Shulse, IN

Kaneetha Crisler, KSCheryl Stanton, SCBradford Ward, TX

Jerry Ramos, TXShu-Ching Chen, TX

Ryan Sneed, SCJohn Dermas, AL

Haley Hornsby, ALDionte Kemp, DC

(Amy Proveaux, SC)

Data Hub Subcommittee

Neil Gorrell, WA – ChairMichelle Beebe, UTTom Clendenning, FLJeff Fitzgerald, COMickey Ford, OHJames Konicki, NY

Brad Ward, TX – Vice ChairEvan Littrell, NERon Marino, NJBrenda Nordlund, MT Subri Raman, USDOLRyan West, IABrad Wiggins, USDOL

UI Integrity Center Steering Committee

Daryle Dudzinski, CTDamon Steffens, FLRonald L. Marino, NJBradford Ward, TXJerry Ramos, TXMichelle Beebe, UTJared Brockman, MOJodi Douglas, IA

Haley Hornsby, ALJohn Dermas, ALKaren Wood, MDMark Allensworth, NEBret Hanson, OKNatasha Shannon, DCCharles Johnson, DCBrian Urban, SC

Engagement Subcommittee

Maria Mejias, TXDiana Harris, TXMarco Morales, ILEvan Littrell, NEJoy Adams, WAJosh Hawkins, UTKate Shelby, INDebra Mascaro, NC

Patricia Fusilier, TXDaryle Dudzinski, CTJustin Brissette, ILOrnetta Craig, MDOctavia Romans, GARobert Kelley, UT

Training Academy Subcommittee

Michele Sutton-Riggs, CAJennifer Chappell, IN

Dee Anna Hassanpour, ORGeorge Mante, WA

Ben Peirce, WIHaley Hornsby, AL

Octavia Romans, GAJon Romero, UT

Brian Urban

Digital Library Subcommittee

Jeff Fitzgerald, COCheryl Stanton, SCMichelle Beebe, UT

Bob Bradner, FLMargaret Streater, NC

Bret Hanson, OKValerie Braxton-Williams, VA

Amy Banicki, WI

Investment Funding Subcommittee

Alice Johnson, CORichard Jeffers, MAOrnetta Craig, MD

Evan Littrell, NECarl Prideau, OH

Symposium Subcommittee Workgroup


Area Restaurants

List and images courtesy of Visit Baltimore - baltimore.org/inner-harbor-restaurants

17 Light Restaurant & LoungeInner Harbor/City Center

Baltimore Spirit CruisesInner Harbor

Bubba Gump Shrimp Co. Inner Harbor

AggioInner Harbor

Balto Tavern & TapInner Harbor/City Center

Argosy CafeInner Harbor

Bistro 300Inner Harbor

B&O American BrasserieInner Harbor

BRIO Tuscan GrilleInner Harbor

The Cheesecake FactoryInner Harbor

Corner Bakery CafeInner Harbor

DottiesInner Harbor/City Center

Eden WestInner Harbor/City Center

Explorer’s Restaurant Bar & LoungeInner Harbor

Fogo de ChaoInner Harbor

Formula ExpressoInner Harbor

Forno Restaurant andWine BarInner Harbor

Hard Rock CafeInner Harbor

James Joyce Irish Pub & RestaurantInner Harbor

Joe Squared Inner HarborInner Harbor


Area Restaurants

List and images courtesy of Visit Baltimore - baltimore.org/inner-harbor-restaurants

Kona GrillInner Harbor

Maiwand KabobInner Harbor

Mo’s Fisherman’s WharfInner Harbor

Leinenkugels Beer GardenInner Harbor

McCormick & Schmick’s Seafood & SteakInner Harbor/City Center

Luckie’s TavernInner Harbor

MEX Tequila BarInner Harbor

M&S GrillInner Harbor

Miss Shirley’s CafeInner Harbor

Morton’s The SteakhouseInner Harbor

Oriole’s GrilleInner Harbor

PF Chang’s China BistroInner Harbor

Phillip’s SeafoodInner Harbor

Rusty Scupper RestaurantInner Harbor

Shake ShackInner Harbor

Sullivan’s SteakhouseInner Harbor

The Capital GrilleInner Harbor

Tir Na Nog Irish Bar & GrilleInner Harbor

Watertable RestaurantInner Harbor

StarbucksInner Harbor


M O D E R N I Z A T I O N S O L U T I O N

OPTIMAL DESIGNOPTIMAL EFFICIENCYOPTIMAL PERFORMANCE

INTEGRITYN A S W A U I I n t e g r i t y C e n t e r


putting the pinch on improper paymen s sheets/symposiu… · welcome to the 2016 ... free internet...

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