purpose-in-organisations-p- (2)
TRANSCRIPT
NON-CONFIDENTIAL AND NON-PROPRIETARY, ENTIRELY SHAREABLE Purpose+, Amstel 95, Amsterdam, The Netherlands
Purpose in OrganisationsInternal research project, Purpose+
Having a sense of purpose at work seems linked to long term business success...
90% 91% 89%
79%
94%
65% 61%
38%
19%
63%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Over the past year, my
company has performed well
financially'
My company has a dinstinct brand that stands out
among competitors'
My company has a clearly defined
culture and values/beliefs
system'
My company has strong employee
satisfaction'
My company has strong customer
satisfaction'
My company has a strong sense of purpose'
My company has a weak sense of purpose'
Source: Deloitte Global Human Capital Trends, 2014
...and is definitely linked to the well-being of employees, as one of the central pillars of well-being in global measurements
Positive emotions
Meaning Relations
Engagement Accomplishment
Source: Flourish (2011), Seligman; Building Positive Organisations (2015)
Many HR executives believe that their companies struggle to instill passion and purpose in their people...
38%
38%
40%
50%
47%
50%
12%
14%
10%
0% 20% 40% 60% 80% 100% 120%
Aligning our employees; personal goals with corporate purpose
Integrating social, community, and corporate programs
Helping employees balance personal and professional life/work demands
Weak
Adequate
Excellent
HR executives’ assessment of retention and engagement capability levels, N = 2532
Source: Deloitte Global Human Capital Trends, 2014
Organisational engagement scores reflect this - with only 13% of employees being engaged with the work they do
Source: Gallup, 2013
29 24 21 14 12 11 10 10 10 6
54 60 60 66 73
63 55 61 57 68
18 16 19 20 14 26
35 29 33 26
0
10
20
30
40
50
60
70
80
90
100
Actively Disengaged
Not Engaged
Engaged
Percentage of people engaged (working with passion/purpose/contribution) on the planet, average worldwide score is 13%
Executives and employees feel the same way: they don’t do enough to create purposeful impact for their stakeholders
Source: Deloitte, Culture of purpose: a business imperative, 2013 core beliefs and culture survey
68%
35%
66%
32%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Strong/somewhat agree Strong/somewhat disagree/not sure
Executives
Employees
‘Businesses do not do enough to create a sense of purpose and deliver meaningful impact’, N = 1310
...and there are purposeful activities for companies that contribute to a better sense of purpose in employees...
75% 69% 66%
60%
34%
46% 44%
69% 70% 64% 63%
43% 47% 49%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Offering employee
development programs that
offer education, training and/or
mentorship
Provide business
services and products that
make a meaningful impact for
clients/customers
Providing business
services and products that
benefit society
Encouraging community
outreach and volunteerism
Engaging in pro bono work
and skills based
volunteerism
Adopting sustainable/ 'greening' business practices
Giving monetary
donations to non-profits
Employees
Executives
‘Which of the following, if any, do you consider to be helpful in achieving a sense of important purpose at a company?’
Source: Deloitte Global Human Capital Trends, 2014
...but most companies fail to integrate purpose into their core business; although executives seem to believe differently‘To what degree are each of the following integrated into your company’s business and brand strategy (completely/very)?’
48%
68%
59%
46% 42%
39%
26%
70%
78%
73%
57%
50% 52%
44%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Offering employee development
programmes that offer education, training, and/or mentorship
Providing business services and products
that make a meaningful impact for
clients/customers
Providing business services and products
that benefit society
Encouraging community outreach
and volunteerism
Adopting sustainable/'greening'
business practices
Giving monetary donations to non-
profits
Engaging in pro bono work and skills based
volunteerism
Employees
Executives
Source: Deloitte Global Human Capital Trends, 2014
Most organisations engage in philantropy rather than business-model transformation, although there are examples in all categories
48% 39% 13%
0% 20% 40% 60% 80% 100% 120%
Number of CSR programs under way in respondents' firm
Philantropy
Operational improvements
Business-model transformation
• Bloomberg Philantropy • Gates Foundation • 10% Rule Patagonia
• Patagonia • Nike • Houdini cradle2cradle
• Unilever Lifebuoy • Humana • All social enterprises (!) • Most new startups with
triple bottom lines