purchasing card as a - socal expo2015/06/11 · presented to: purchasing card as a payment tool...
TRANSCRIPT
Presented to:Presented to:Presented to:Purchasing Card as a
Payment Tool
June 11, 2015
Jody L. LutzSenior Vice PresidentPNC Treasury Consulting Group
(412) [email protected]
For travel & entertainment expenses Preferred method of payment for these vendors Improves financial controls (SOX compliance)
For smaller dollar decentralized purchasing Reduces time for receipt and payment of goods Value for both buyer and vendors
For one time and specialty payments Web Services integration an option Improves payment cycle time
Payments requiring backend approval Enables card settlement on P.O.’s Automated solution (both push & pull)
For preferred (contract) vendor ordering Facilitates online ordering and payment Value for both buyer and vendors
Dis
trib
ute
d
Card
sN
on
-Dis
trib
ute
dC
ard
s
T&E Cards
TraditionalP-Cards
Embedded Ghost Cards
Single Use Ghost Accounts
Virtual
AP Cards
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Card DeploymentA Continuum of Options
Source: 2013 Electronic Payments Survey, The Association for Financial Professionals as presented in the AFP® Payments Decision Guide To Creating a Payables Strategy, Part II
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Payment TrendsB-to-B Payments
4
2005 2013
32%
53%58%
34%
7%10%
3% 3%
Pcard
Check
ACH
Wire
Sources: 2014 RPMG Purchasing Card Benchmark Survey
Payments by Transaction SizeTransactions under $2,500
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2005 2013
15%
32%
71%
47%
9%15%
5% 6%
Pcard
Check
ACH
Wire
Sources: 2014 RPMG Purchasing Card Benchmark Survey
Payments by Transaction SizeTransactions $2,500 to $10,000
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2011 2013
9%
13%
60% 58%
19% 20%
12%9%
Pcard
Check
ACH
Wire
Source: 2014 RPMG Purchasing Card Benchmark Survey
Payments by Transaction SizeTransactions $10,000 to $100,000
0% 20% 40% 60% 80%
Professional Services
Repair/Maint.
Utilities
Inventory
Transportation/Delivery
Business Services
Computer/Mobile
Education/Training
Operating Goods/Supplies
Office Equip/Supplies
Sources: 2014 RPMG Purchasing Card Benchmark Survey
Purchasing Card UsageSpend by Category
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% of Category Spend Average Program % of Category Spend Top Programs
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6%
10%
12%
34%
37%
56%
67%
72%
Data for Price Negotiations
Reduction in maverick spend
Improved compliance withcontracts/purchasing policies
Working Captial (DPO)
Reduction in procure-to-pay cycle time
Lower processing cost
Rebates & Incentives
Increased convenience for employees
*2012 PayStream Advisors
Benefits of a P-card ProgramWhy are Companies using this payment method?
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Purchase Order Process
Purchasing Card Process
Typical Process FlowsP.O. Process vs Purchasing Card
$90.26
$69.82
$20.38
Traditional PO with Check
Payment
Cost Reduction w/P-card
P-card
Average Cost Per Transaction Average Cycle Time Per Transaction
Traditional Purchase
Order
8.0Days
Cycle time Reductionw/P-card
11.4Days
3.4Days
Source: 2014 RPMG Purchasing Card Benchmark Survey
P-card
Transaction Costs & Cycle TimesP.O. Process vs Purchasing Card
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Distribution and Access
Distribute on average three times as many cards than low performance programs*
Allow departments or business units to decide on how many cards should be distributed
Less likely to restrict card use to only supervisors, managers, or purchasing personnel
Control
Have per transaction limits that are, on average, 61% higher than low performance programs*
Customize monthly card spend limits depending upon individual spending responsibility.*
Have a wider “allowable span of spend” for any given category of goods or services
Sourcing
Conduct data mining of card transactions to ensure policy compliance
Restrict some or all of their card activity to “preferred vendors”
Use card spending data as basis to request higher discounts from vendors
*2014 RPMG P-Card Benchmark Survey Report
Best PracticesCommonalities of High Performing Programs
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77%
34%
25%
10%
27%
45%
25%
7%
1%
20%
Checks
CorporateCards
ACH Debits
ACH Credits
Wire Transfers
Payment Method Cited as Greatest Financial Loss as the Result of Fraud (All Respondents)
% of Organizations citing Fraud Attempt by Payment Type
Source Data: 2015 AFP Payments Fraud & Control Survey
Card Fraud in PerspectiveA Look at Fraud By Payment Type
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Card Fraud and Misuse
Yes
32% No
68%
Suffered LossPURCHASING
CARD1
Employee Misrepresentation
Internal Fraud
External Fraud
Median dollar loss per incident
$167 $400 $250
Loss as a percentage of spend
0.004% 0.002% 0.003%
TRAVEL CARD2 Employee Misrepresentation
Internal Fraud
External Fraud
Median dollar loss per incident
$100 $67 $100
Loss as a percentage of spend
0.003% 0.002% 0.004%
Fraud committed by: Employee – 25% External – 77%
Sources: 12014 RPMG Purchasing Card Benchmark Survey22013 RPMG Corporate Travel Card Benchmark Survey
Card Fraud in PerspectiveKey Stats Related to Fraud and Misuse
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Cardholder Usage Agreement
Review Decline Activity
Prompt Cancellations
Thoughtful use of Card Controls
Prohibit Cash Advances
Liability Waiver
Mitigating Fraud and AbuseBest Practices for the Organization
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Partnership and Education
EMV Card Adoption
Replace Cards At Risk
PCI ComplianceIntelligent Fraud
Monitoring
Integration of CAMS Data
Mitigating Fraud and AbuseBest Practices of your Banking Partner
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*statistics reference the 2014 RPMG Purchasing Card Benchmark Survey Results
18.0%
26.0%
34.0%
43.0%
2013 2014 (projected) 2015 (projected use) 2016 (projected use)
Actual and Projected Trends in EAP Adoption 2005-2014
Category 20132014
(Projected Use)2016
(Projected Use)
Fortune 500-Size 24% 37% 56%
Large Market 26% 34% 56%
Middle Market 13% 20% 30%
Government and Not-for-Profit 16% 24% 40%
All Respondents 18% 26% 43%
Switching GearsLet’s Look at e-Payables using Virtual AP Cards
Traditional Purchasing Card Virtual Accounts Payable Card
Account number located on physical cards held by employees
Account #’s
Account number provided to vendor uponenrollment
or
Vendor provides merchant processing information for direct settlement to their
account
To specific employee(s) Card Assignment To specific vendor ID
Amount set by card to cover anticipated spending needs
Spending Limits$0 card that is funded to the specific amount of the invoice(s) on approved
payment file
Review and “Approval” completed post-purchase.
Approval ProcessFollows existing Accounts Payable process
prior to payment being initiated.
Physical interaction with merchant(in-person, on phone, or entered into
online application)Payment
Automated advice sent to vendor upon receipt of approved payment file. Vendor
initiates payment with card # on file.
A mixture of default mapping & cardholder reconciliation post
transaction purchaseAccounting
Follows existing Accounts Payable process for coding payment information into accounting system prior to making
payments
Compare and ContrastTraditional P-card vs. Virtual AP Cards
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Sourcing Receiving
Invoice
VoucherPaymentDecision
Current Accounts Payable Process Remains the Same
Push Settlement(Buyer-Initiated)
Funds directed to suppliers established merchant service account
Electronic remittance advice directed to supplier
Single Use Pull Settlement
Approved funds added to single use card account
E-mail directed to supplier
Supplier will obtain single use card account number, expiration date, CVV
Pull Settlement(Seller-Initiated)
Approved funds added to dedicated supplier card account
Electronic remittance advice directed to supplier
Supplier processes along with other card transactions
Supplier funded in 24-48 hours
Virtual AP Cards
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$50.00
$24.11
$3.29
($0.00) ($0.13) ($1.59) ($7.00)
($10.00)
$0.00
$10.00
$20.00
$30.00
$40.00
$50.00
$60.00
$70.00
$80.00
Card ACH Check Wire
Co
st/
Ben
efi
t o
f P
aym
en
t
Payment Type
Based on Average $5,000 Transaction
Cost
Working Capital Gain
Revenue Share
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Why Virtual AP Cards?Payment Economics
1 dayA/P CYCLECOMPLETES
ACH File
transmitted
Virtual AP Card1. Card Funded2. Remittance
email sent to vendor
CHECKSChecks Mailed
Funds Deposited into Vendor’s bank account
Vendor receives
and deposits check
Vendor charges AP Card Account
ACH transactions funded by daily
Treasury payment to disbursement
bank
2 days 0 days
~ 3 days~ 1 days Check is
presented to disbursement
bank
0 daysChecks
funded by wire to
disbursementbank
Vendor receives
funds daily from its
merchant processor
~2 days
AP Card transactions funded by monthly Treasury
payment to issuing bank
~22 days on average0 days ~ 1 days
0 days
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Why Virtual AP Cards?Working Capital Improvements
0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 75
PURCHASEPAYMENT
TERMS n/30
PaymentCheck
of $100
22 day FloatExtension
ACH toCard Issuer
Billing CycleCut-off
Billing CycleCut-off
14 day termsacceleration
Offer vendor 14 day acceleration in payment if they agree to accept alternatecard based settlement. If managed in relation to card billing cycle cut-off,
customer cash flow impact can be unaffected or mitigated
CUSTOMER CASH BALANCE
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Working Capital BenefitsVirtual Cards Naturally Extend DPO
Misc. Expense, Local Procurement and Individual Travel
Centralized/Recurring Expenses (Temp Help, Office Suppliers, Courier, Large Ticket Travel)
Direct & Strategic Spend
Capital Markets, Fiduciary, Tax,
Cap Ex
RemainingIndirect Spend
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Vendor AcceptanceStart by Examining your Vendor Base
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Targeted vendors are already accepting card payments from other companies. Many have already built the interchange cost into their pricing models.
* 2014 NAPCP End-User Perspective on Suppliers’ Acceptance of Commercial Card Payments
20%
22%
32%
37%
39%
68%
Reduce AR staff
Decrease costs
Process ease
Preferred payment
Guaranteed payment
Quick payment
Other Primary Factors Leading to Acceptance*
Vendor AcceptanceFactors Leading to Acceptance
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Card-based Supplier PaymentPoints of Consideration
You Suppliers
Retain current sourcing, approval and payment decisioning
Lever established connectivity to a card network
Payment authorization file created and delivered to bank
Receive electronic remittance advice and accompanying detail
Retain current payment timing & create natural extension of terms
Eliminate postal delays, next day transaction settlement
Eliminate check printing, postage and bank costs
Eliminate lockbox and other depository costs
Create revenue streamCost for access to the network
Interchange optimization Alternate rate structure
Integration
Information Delivery
Settlement Timing
Processing Costs
Interchange
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Card-based Supplier PaymentKeys to Success
Early Engagement and Involvement
Vendor Targeting and Engagement
Multiple Settlement
Options
Various Rebate Structures
Organic GrowthQuick Pay Options
Thank You!Thank You!
Any Questions?
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