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Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies, All Rights Reserved McGraw-Hill/Irwin

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Page 1: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

Purchasing and Supply Management by W. C. Benton

Purchasing and Supply Management by W. C. Benton

Chapter Ten

Purchasing, Supply Partnerships, and Supply Chain Power

Copyright ©2007 The McGraw-Hill Companies, All Rights ReservedMcGraw-Hill/Irwin

Page 2: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

10-2

Learning Objectives

1. To understand the relationship between purchasing, supply partnerships, and supply chain power.

2. To understand the elements of supply chain partnerships.

3. To understand the continuum of interfirm relationships.

Page 3: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Learning Objectives4. To understand the potential benefits of supplier

partnerships.

5. To understand the nature of supply chain power.

6. To understand the different sources of power.

7. To examine how supply partnerships work in the automotive industry.

Page 4: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Supply Chain Partnerships

Critical to the implementation of ______________________________________________________________________________________.

Also termed a strategic alliance, a supply chain

partnership is a relationship formed between two independent entities in supply channels to achieve specific objectives and benefits, ______________________________________________________________________________________________________________.

Page 5: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

10-5

Supply Chain Partnerships

Within the win-win partnership dyad, buyer and supplier share goals as well as inherent risks through joint planning and control, __________________________________________________________________________________________.

Like the overall goal of supply chain management, such coordination allows for improved service, ___________________________________________________________________________.

Ideally, the end result for both firms should be decreased uncertainty, ________________________________________________________________________________________________.

Page 6: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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IMPORTANCE OF SUPPLY CHAIN PARTNERSHIP AWARENESS

Like supply chain management, the frequency of partnering is increasing in industry, but implementation still remains a difficult process.

And like supply chain management, buyer-supplier partnering extends _____________________________________________________________________________________________________________________________________________.

Page 7: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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PARTNERSHIPS: DEFINITION AND OVERVIEW

Though partnering has received abundant recognition over the last few decades from both researchers and practitioners alike, ____________________________________________________________________________________________.

Although many firms engage in partnering activities, the specific interpretation of a strategic alliance or partnership (the terms partnership and alliance will be used interchangeably in this chapter) is at best vague.

Page 8: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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RELATIONSHIP INTENSITY

Partnerships move beyond special influence transactions by involving efforts of both firms to coordinate functional activities.

The Figure on the next slide shows how partnerships can be segmented into three tiers based on the intensity and duration of the leadership.

Tier I ________________________________________.

Tier II _________________________________________________.

Finally, tier III partnerships dilate into “significant levels of operational integration.” ________________________________________________.

Page 9: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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TRADITIONAL SOURCING

The evolution of intrafirm functional integration has occurred for most firms over the last few decades, _____________________________________________________________________.

Supply chain partnerships ___________________________________________________________________________________________________________.

Page 10: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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REDUCED SUPPLIER BASES

Some supply managers argue that implementation of many new manufacturing techniques necessitates ________________________________________.

The two primary factors of Asian production techniques are reduced _____________ and _______________.

Other supply managers proclaim that single sourcing is not as widespread in Japan as believed and that many Pacific Rim manufacturers actually exercise a single/dual hybrid approach.

Page 11: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Despite the differences in opinions about the size of the supplier base, __________________________________________________________________________.

There is an increased tendency toward a smaller supplier base in the United States.

With regard to the automobile industry, ___________________________________________________________________________.

The Size of the Supplier Base

Page 12: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

10-12

Expected Reduction of Supplier Base

In the 1980’s the automobile industry relied upon approximately 10,000 suppliers ____________________________________________________

Twenty years later, such purchases rose to $300 billion while the number of tier 1 suppliers fell to just 375.

____________________________________________________.

The objective of a drastically reduced supplier base precludes an acceptance of supplier partnerships because a firm must accept dependence upon fewer suppliers before they can internalize legitimate forms of supply chain management and supplier partnerships.

Page 13: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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SUPPLY CHAIN PARTNERSHIPS A Harvard Business School

study concluded that a key driver in the decline of U.S. competitiveness ___________________________________________________________________________________________________________________.

It is impossible to operate as a discrete entity, but while virtually no firm engages in completely discrete engagements, conventional Western and American business practices have been more oriented toward discrete than relational.

Page 14: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Over recent decades however, ___________________________________________________________________________________.

Even competitors, and many modern business thinkers will claim that not only is a more open and relational attitude advantageous, ___________________________________________.

Recognizing partnerships between buyer and supplier as a fundamental driver for the success of the Pacific Rim supply chain processes, _____________________________________________________________.

SUPPLY CHAIN PARTNERSHIPS

Page 15: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Benefits of Supplier Partnerships While many firms have sought

vertical integration through acquisition to harness supplier expertise, ______________________________________________________________________________________________.

Buyers can gain from higher quality, and transaction costs may be reduced through economies of scale, _____________________________________________________________________________________________________.

Page 16: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Risks of Supplier Partnerships

With its many benefits, supply chain partnerships retain several inherent risks that can be potentially damaging to participants.

__________________________________________________________________________________________________________.

Partnerships may actually open the weaker party up to negative influence potential and research _______________________________________________________________.

Page 17: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Partnership Implementation and Critical Success Factors

Before firms can enjoy the benefits of a buyer–supplier partnership, _________________________________________________.

A supplier partnership involves a significant attitudinal as well as structural change from traditional supply arrangements, _______________________________________________________________________________________________.

Guides to the implementation process are summarized below

Page 18: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Supplier Partnership Implementation

The first step ____________________________________________________________________________________________________________________________________________________________________________________________________________________

Next, criteria for potential partners are developed, and candidates are assessed.

Once a partner is selected, the establishment of the actual

relationship provides the next critical step in which the partners ___________________________________________________________________________________________________________________________________________.

The final step in the partnering process includes the maintenance of the relationship to either enhance its development or bring about its dissolution.

Page 19: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Ultimate dissolution of the partnership may be necessary if the firms are unable to successfully work through the critical steps of partnership formation or synergies cannot be recognized.

Abandonment of partners ________________________________________.

Ultimately, “little is known about disengagement,” so dissolution may offer a pessimistic yet rich source of research.

A “rule of thumb” __________________________________________.

Critical Success Factors

Page 20: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Interfirm Power The notion of interfirm power holds its roots in social science

(psychology, social psychology, and political science) _________________________________________________________________________________________________.

The power component of partnerships will begin with the

definition of power.

As defined by Maloni and Benton:  . .  . the power of a supply chain member [is] the ability to control the

decision variables in the supply strategy of another member in a given chain at a different level of the supply chain. It should be different from the influenced member’s original level of control over their own supply strategy.

Page 21: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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POWER INFLUENCES ON SUPPLY CHAIN RELATIONSHIPS

Extremely complex in nature, power serves as a composite relationship-oriented variable, _________________________________________________________________________________________________________________________.

The following section will examine the effects of influence strategies on critical relationship factors including dependence, _____________________________________________________________________________.

Exploration of the effects of power on factors of the supplier–buyer alliance provides the key to ____________________________________________________________________________________.

Page 22: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power and Dependence The notion of power in an interfirm relationship implies

target dependence on the source; otherwise the target would not need to subject itself to the unbalanced relationship.

___________________________________________________________________________________.

Does a state of dependence negate the possibility for critical supply chain partnership success factors such as goodwill, trust, and shared goals?

________________________________________________________________________________________________________________________________________?

Page 23: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power, Commitment, and Trust

Two factors driven by power and critical ______________________________________________________________________________________________________.

The relationship between power and commitment is dependent ______________________________________________________________________.

Commitment is nothing more than a form of compliance (instrumental) as well as identification and involvement (normative).

Page 24: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power, Commitment, and Trust

Are true trust and normative commitment possible in an interfirm environment of power asymmetry?

Can a target in an unbalanced power relationship experience ____________________________________________?

_________________________________________________________________________________________?

_________________________________________________________________________________________?

Page 25: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power, Cooperation, and Compliance

Power essentially attempts to force a target to comply with the source’s desires, and, __________________________________________________________________________________________________________________.

Compliance is action without inherent desire, and, thus, compliance remains a relatively easy factor to measure since it implies action, not feeling.

Page 26: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power, Cooperation, and Compliance

__________________________________________________________________________________________________________.

Can cooperation exist in power of a supply chain partnership relationship?

___________________________________________________________________________________________________________?

Page 27: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power and Conflict

Conflict can be defined as “tension between two or more social entities . . . which arises from incompatibility of actual or desired responses.”

Conflict is present in the supply chain when one supply chain member hinders goal attainment and performance of another. __________________________________________________________________________________________________________________.

Page 28: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power and Conflict

Does a power imbalance in a supply relationship create____________________________________ ____________________________________?

Does use of relational power strategies decrease conflict and promote a supply chain partnership?

How does power affect ____________?

Page 29: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power and Satisfaction

Satisfaction in the supply chain can be defined as the extent of contentment with the relationship.

Ultimate supply chain partner satisfaction _______________________________________________________________________________.

Drivers of satisfaction within supply chain partnerships include relationship-oriented factors such as planning, ______________________________________________________________________________________________.

Page 30: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power and Satisfaction

How does power influence satisfaction within the supply chain?

Within a power imbalance, can the target firm experience sufficient levels of satisfaction to retain commitment to the supply chain relationship?

________________________________________________________________________________________________________________?

Page 31: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power, Performance, and Profitability

A final point on the effects of power concerns ____________________________________________________________________________________________________________.

Performance may be defined as the ability to

execute intentions and goals.

Supply chain member performance ____________________________________.

Page 32: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Power, Performance, and Profitability

Countervailing power.

How does power influence source performance and profitability in a power asymmetric supply chain relationship?

________________________________________________________________________________________?

________________________________________________________________________________________?

Page 33: Purchasing and Supply Management by W. C. Benton Chapter Ten Purchasing, Supply Partnerships, and Supply Chain Power Copyright ©2007 The McGraw-Hill Companies,

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Automobile Industry Example of Power Asymmetry

The automobile industry in the United States represents a breeding ground for power research.

The industry consists of five manufacturers that account for 85 percent of market share and these manufacturers source from a supplier base of thousands.

Such an oligopolistic buying structure has created a power asymmetric environment. With a few manufacturers comprising a large percentage of the suppliers’ sales, the supplier must bow to the authority of the buyers or risk financial collapse.

Supply chain management grants the supply chain a potential source of competitive advantage and will become an increasingly important part of the industry strategy.