punjab e-district application user...

Punjab e-District Application User Manual

© 2014. Government of Punjab. All rights reserved. 1

Punjab e-District Application User Manual Digital Signature



Table of Contents

1. Glossary of Terms ....................................................................................................................... 3

2. Project Overview ........................................................................................................................ 4

2.1. Department and Services under Punjab E-District Project ................................................. 4

3. General Information ................................................................................................................... 7

3.1. Tools Required ..................................................................................................................... 7

3.2. Starting your Computer ....................................................................................................... 7

4. Purpose ....................................................................................................................................... 8

5. Scope ........................................................................................................................................... 8

6. Getting Started ........................................................................................................................... 8

7. Home Page .................................................................................................................................. 9

7.1. Quick Links ......................................................................................................................... 10

7.2. Department login link ........................................................................................................ 11

7.3. Status tracker ..................................................................................................................... 11

8. Overview of Digital Signature ................................................................................................... 12

8.1. Introduction ....................................................................................................................... 12

8.2. Digital Signature versus Handwritten Signatures .............................................................. 12

8.3. Legal Validity of Digital Signatures..................................................................................... 12

9. Install Digital Signature Certificate ........................................................................................... 13

9.1. Prerequisites ...................................................................................................................... 17

10. Usage of Digital Signatures in e-district Application ................................................................ 20

10.1. Approving Authority Login ................................................................................................. 20



11. Important Guideline to End User ............................................................................................. 31

12. Disclaimer ................................................................................................................................. 31

1. Glossary of Terms

Abbreviation Description

ACG Assistant Commissioner General

ADC Additional Deputy Commissioner

ADO Agriculture Development Officer

AFSO Assistant food and supplies officer

BAO Block Agriculture Officer

CAO Chief Agriculture Officer

CDPO Child development project officer

CMO Chief medical officer

CSC Common Service Center

DC Deputy Commissioner

DCCDPO Dealing Clerk, CDPO (Child development project officer) office

DCDSSO Dealing clerk, DSSO (District Social Security officer) office

DCEOMC Dealing Clerk, MC (Municipal corporation/committee) office

DRA District Revenue Assistant

DRO District Revenue Officer

DSSO District Social Security officer

e-governance Electronic governance

EOMC Executive officer municipal corporation

FI Food Inspector

G2B Government to Business

G2C Government to Citizen

G2G Government to Government

ICT Information and Communication Technology

MO Medical Officer

NOC No objection Certificate

OBC Other Backward Class

PCSDM Pension Clerk, SDM (Sub Divisional Magistrate) office

PGA Public Grievance Assistant

PIO Public Information Officer



PLA Passport Licensing Assistant

PLC Passport Licensing Clerk

RTI Right to Information

SDM Sub Divisional Magistrate

SC Schedule Caste

SCA Sadar Copying Agency

SDA Sub Divisional Assistant

SMO Senior Medical Officer

2. Project Overview

E-District project envisages integrated and seamless delivery of citizen services by district administration

through automation of workflow, backend computerization, data digitization across participating

departments.

Front-ends under the scheme, in the form of citizen facilitation centers, are envisioned to be built at

District, Tehsil, Sub-division and Block levels. Village-level front-ends would be established through Gram

Suwidha Kendra (GSKs) for delivery of services.

The project aims to target high volume delivered at the District level and to undertake back-end

computerization to enable the delivery of citizen services through Common Service Centers in a

systematic way. It further aims to integrate multiple applications, faster processing of public

cases/appeals/grievances, dissemination of information as per public requirement and redesign the

processes for the core services to be delivered through the Common Service Centers. Services covered

under e-district Project in Punjab is as per given below list.

2.1. Department and Services under Punjab E-District Project

Sr. No. Department Name Service Name

1. Department of Personal Issuance of Residence certificate (Urban/Rural)

2. Department of Social Welfare Issuance of Caste(SC/OBC) Certificate (Urban/Rural)

3.

Department of Social Security

Old Age Pension (Urban/Rural)

4. Financial Assistance to Dependent Children under 21



years of age (Urban/Rural)

5. Financial Assistance to disabled Person (Urban/Rural)

6. Financial Assistance Scheme to Widow and Destitute

Women below 58 years (Urban/Rural)

7. Senior Citizen Identity Card

8.

Department of Health

Issuance of Birth/Death Certificate

9. Addition of name of Child in Birth certificate

10. Corrections in Birth/ Death certificate

11. Delayed registration of Birth/ Death

12.

Department of Agriculture

Issuance and renewal of license for sale of

seeds/fertilizers/insecticides

13. Addition of Godown in seeds/fertilizers licenses

14. Issuance of Duplicate agricultural license of

seeds/fertilizers/insecticides

15. Addition/Deletion of item in license for

Seeds/fertilizers/insecticides

16.

Department of Home

Issuance of Arm’s license

17. Renewal of Arm’s license

18. Duplicate Arm’s license

19. Cancellation of Arm’s license

20. Entry of weapon in Arm’s license

21. Addition/Deletion of Retainer’s entry in Arm’s license

22. Extension of Jurisdiction of Arm’s license

23. Addition/Deletion of weapon in Arm’s license



24. NOC/Permission for sale of weapon

25. Permission for deposit of weapon in death case

26. Sale/ Transfer of weapon in death case

27. Carry permit of weapon

28. Extension of Cartridges

29. Change of Bore

30. Change of address in Arm’s license

31. Issuance of Marriageability Certificate (Under The

Special Marriage Act, 1954)

32. Solemnization of Marriage (Under The Special Marriage

Act, 1954)

33. Registration of Marriage Under The Punjab Compulsory

Registration of Marriage Act, 2012

34. Registration of Marriage under Special Marriage Act

35.

Department of Food and Civil Supplies

Issuance of Ration Card

36. Modification in Ration Card

37. Issuance of Duplicate Ration Card

38. Issuance of Surrender Certificate

39. Department of Rural Development and

Panchayat Rural Area Certificate

40.

Department of Revenue

Countersigning of documents

41. Attestation of Document

42. Copying Service



43. Issue of Notices (Revenue Court Case)

44. Listing of Cases (Revenue Court Case)

45. Government Dues & Recovery

46. Department of Governance Reforms Right to information Act (RTI)

47. Department of Grievances Grievance Redressal

3. General Information

3.1. Tools Required

Computer (CPU, Monitor, Keyboard & Mouse)

Network Connection (Internet connectivity/PAWAN connectivity)

Peripherals (Camera, Scanner, Printer ETC)

Browser (Internet Explorer 7.0 & above, and / or Mozilla 3.6 & above)

Uninterrupted Power Supply (UPS)

3.2. Starting your Computer

Following are the steps may be followed to start the computer.

Steps 1: Ensure all cables are connected between the computer, network connection,

Peripherals & UPS

Steps 2: Plug the UPS to the electrical socket

Steps 3: Switch ‘ON’ the electrical socket

Steps 4: Switch ‘ON’ the UPS

Steps 5: Press the (power button) on the computer

Steps 6: Allow the system to boot up

Switch ‘ON’ the UPS only after you have switched ‘ON’ the power socket

Switch ‘ON’ the computer only after you have switched ‘’ON’ the UPS

Switch ‘OFF’ the power socket in there is an electrical spark in the socket



Do not start the computer in case the UPS is not fully charged

Do not start the computer in case any of the wires are in contact with water sources

/ moisture

In case you are not sure whether the computer is connected in the right way –

please contact the system engineer/administrator/technical support engineer

4. Purpose

The purpose of this User Manual is to help user in running E-District application. The manual consist of

steps used for digitally signed the certificate using E district Application.

5. Scope

The scope of this document is to provide Support and Guidance to End Users to access the e-district

application for digitally signed the certificate.

6. Getting Started

Following points and guidelines may be referred while accessing the e-district application:

User must have valid username and password

Make relevant and correct entries only

Recheck the entries before clicking on Submit button

Mandatory fields cannot be left blank

Mandatory/Optional documents should be attached as per requirement

Do not make false entries

1. To launch E district - ONLINE

a. Double click on the to open the browser

i. The browser will be open with default page or blank page



ii. Enter the URL and press enter button on keyboard

2. User starts with the given steps after opening the internet explorer

STEP 1: Open the Punjab E-District website by typing the below given URL in address bar of browser

http://edistrict.punjabgovt.gov.in

STEP 2: Choose the language either English or Punjabi from the screen.

Figure 1

7. Home Page

On the Home page, End-User can access the Status tracker, Quick links, Help etc. These links can be

accessed for various purposes mentioned below:

Choose English

or Punjabi

http://edistrict.punjabgovt.gov.in/



Figure 2

7.1. Quick Links

Quick links contains following links

i. Home – Link can be used to access the home page.

ii. National e-Governance Plan – Link can be used to get knowledge on NeGP.

iii. E-District – Link can be used to get detail of E-District project.

iv. List of Services – Link can be used to get the list of Services under E-District project.

v. Pilot Districts – List of Pilot District

vi. Documents required – Link can be used to get the list of Documents required under each service.

vii. Government Orders/Notifications – Link can used to get the Government orders/notification for

respective services.

viii. E-Governance Documents – Link can be used to get the documents for E-Governance.

ix. List of Suwidha centers – Link can be used to get the list of Suwidha centers.

x. Tenders/Notices – Link can be used to get detail of Tenders/Notices.

xi. Feedback – Link can be used to post the feedback.



7.2. Department login link

This link can be used for user login which may be suwidha or departmental user. When end user clicks on

this link, he/she will redirect to Department login screen where end-user can access login page.

Login to Department User

Users can login from this page. After login users will be redirected to their respective workbench.

Follow the steps to login.

Enter <login-name> in Login name field.

Enter <password> in Password field.

Click on <Login> button.

Figure 3

7.3. Status tracker

End-User can check the status of the application by entering the application number.



8. Overview of Digital Signature

8.1. Introduction

A digital signature is an electronic signature that can be used to authenticate the identity of the sender

of a message or the signer of a document, and to ensure that the original content of the message or

document that has been sent is unchanged. Digital signatures are easily transportable, cannot be

imitated by someone else, and can be automatically time-stamped. A digital signature can be used with

any kind of message, whether it is encrypted or plaintext.

8.2. Digital Signature versus Handwritten Signatures

A handwritten signature scanned and digitally attached with a document does not qualify as a Digital

Signature. A Digital Signature is a combination of 0 & 1s created using crypto algorithms.

An ink signature can be easily replicated from one document to another by copying the image manually

or electronically. Digital Signatures cryptographically bind an electronic identity to an electronic

document and the digital signature cannot be copied to another document. Further, paper contracts

often have the ink signature block on the last page, allowing previous pages to be replaced after the

contract has been signed. Digital signatures on the other hand compute the hash or digest of the

complete document and a change of even one bit in the previous pages of the document will make the

digital signature verification fail.

Figure 4

8.3. Legal Validity of Digital Signatures

The Indian Information Technology Act 2000 (http://deity.gov.in/content/information-technology-act)

came into effect from October 17, 2000. One of the primary objectives of the Information Technology

Act of 2000 was to promote the use of Digital Signatures for authentication in e-commerce & e-

Governance. Towards facilitating this, the office of Controller of Certifying Authorities (CCA) was set up

http://deity.gov.in/content/information-technology-act



in 2000. The CCA licenses Certifying Authorities (CAs) to issue Digital Signature Certificates (DSC) under

the IT Act 2000. The standards and practices to be followed were defined in the Rules and Regulations

under the Act and the Guidelines that are issued by CCA from time to time. The Root Certifying Authority

of India (RCAI) was set up by the CCA to serve as the root of trust in the hierarchical Public Key

Infrastructure (PKI) model that has been set up in the country. The RCAI with its self-signed Root

Certificate issues Public Key Certificates to the licensed CAs and these licensed CAs in turn issue DSCs to

end users. Section 5 of the Act gives legal recognition to digital signatures based on asymmetric

cryptosystems. The digital signatures are now accepted at par with the handwritten signatures and the

electronic documents that have been digitally signed are treated at par with the paper based documents.

9. Install Digital Signature Certificate

User must have to install digital signature certificate given by the service provider. Following are the

steps which required to install digital signature certificate.

Service provider should provide the installation files and password to install the digital signature

certificate. End user has to plug the device in USB available in computer. End-User should double click on

.pfx or .cer file. Installation process shall be started as shown in the following figures.

Figure 9



Browse the certificate file and click on <Next> button.

Figure 10

Enter the password and click on <Next> button.

Figure 11

Enter the password

Browse the certificate file



Click <Next> button

Figure 12

Click <Finish> button> to finish the digital signature certificate.

Figure 13



The given popup Message shall be displayed. End user clicks on <Ok> to proceed.

Figure 14

End-User can also view the installed certificate using the given option. Internet Options Content

Certificates

Figure 15



9.1. Prerequisites

User needs to change some basic settings to enable digital signatures. Following are the security settings

that are to be changed in order to run digital signatures:

1. End user must have to Click on <Internet Explorer>

2. Active X should be enabled.

3. JavaScript should be enabled.

4. Go to Control Panel>>Internet Options>>Security>>Custom Level and make the following

changes

Figure 16



Figure 17

Figure 18



Figure 19

Figure 20



Figure 21

10. Usage of Digital Signatures in e-district Application

10.1. Approving Authority Login

Approving authority can login from this page. After login users will be redirected to their respective

workbench.

Follow the steps to login.

Enter <login-name> in Login name field.

Enter <password> in Password field.

Click on <Login>button.

Figure 22

Login using <Login Name>

and <Password>



Approving Authority should check the Inbox and examines the service request accordingly.

Figure 23

The approving authority user can access the application form details using the “service name” link. All

the details filled in the form are displayed while selecting the service name link.

Click <Save> button after taking action and adding Notes. A successful message shall be displayed after saving the

application.

Click on <Service Name>

Link



Figure 24

Now Application request is ready for Digital Signing. Approving authority/End user clicks on <services

pending for signing> link on homepage.

Select approve from Action taken and click on

<Save> button



Figure 25

When Approving Authority clicks on <Services Pending for Signing> link, a popup window should open

which contains the list of application request pending for digital signing. Approving Authority can search

particular application request by entering the Application Number or Select the all application request

for multiple signing using <Select All> Option available or End user can select particular application

request by clicking check box multiple times and then click on <Go> button.

Click on <Services Pending for signing> link



Digital Signing of Single Application Request:

Figure 26

When Approving Authority clicks on <Go> button then based on Application number entered, it should

display that specific application request. Select a record by clicking on the check box.

Figure 27

Enter Application Number

List display all pending application request for

digital signing.

Select Application request by checking the Checkbox



Digital Signing of Multiple Application requests:

Approving authority can sign multiple application request by checking the <Select All> checkbox. By

checking this checkbox it should select all the pending services request for signature.

Figure 28

After selecting the record Approving Authority should clicks on <Sign data> button to digitally sign the

selected record.

Check <Select All> checkbox to multiple signing the pending

request



Figure 29

After clicking on <Sign Data> button, a security alert window opens. Approving authority shall click on

<Yes> button (Refer figure 30) in order to proceed for next step. Approving authority should not select

the <Do not show this dialog box again> checkbox, it will compromise user’s security of digital

signatures.

Click on <Sign Data> button



Figure 30

After clicking on <Yes> button, list of certificates displays in the dialog box. Approving authority selects

the appropriate certificate and then clicks on <Ok> button.

Figure 31

Click on <Yes> button

Don’t check this checkbox

Click on <Ok> button

Select the certificate



After clicking on <Ok> button, a security alert window opens. Approving authority clicks on <Yes> button

in order to proceed for next step. On this alert window, Approving authority should not select the <Do

not show this dialog box again> checkbox, it will compromise user’s security of digital signatures.

Figure 32


Don’t check this Checkbox



Approving Authority clicks on <Ok> button to finish the signing process.

Figure 33

After clicking on <Ok> button, a security alert window shall be appeared. Approving authority clicks on

<Yes> button in order to proceed for next step. On this alert window, Approving authority should not

select the <Do not show this dialog box again> checkbox, it will compromise user’s security of digital

signatures.

Figure 34

Click on <Ok> button


Don’t check this Checkbox



Approving authority clicks on <Update Finish> button to complete the signing process. Now application

request is digitally signed and e-district Application directs the digitally signed output to Suwidha account

for the delivery of output.

Figure 35

Click on <Update Finish> button



11. Important Guideline to End User

Approving authority should read following guidelines before using the digital signature.

I. Digital signature device should not be share with any other person.

II. It is very important to keep the private key securely and do not share the same with any other

person.

III. It is important to note that email-id given by the applicant is functional and applicant accesses

the same on regular basis as all communications w.r.t DSC like generation, revocation, renewal,

expiry details are communicated through the given email-id.

IV. Password should be kept private and do not share the same with anyone else.

V. In case of theft/loss of the Digital signature device, the concerned official should inform the

District Administration about the same.

12. Disclaimer User manual is prepared as per the existing process mentioned in Government Orders; however actual

screen shots may vary for few cases and may vary the process in future according to the changes done by

State/Central Government rules time to time.

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