pulse2012 trm battelle final
TRANSCRIPT
EIS-1705
Maximo SaaS and RulesManager Facilitating Logistics for Chemical, Biological &
Radiological & Nuclear (CBRN) Assets
Jason Brock, Asset Management Lead, BattelleAdam Scharfer, Manager East Coast Ops, TRM
Pulse Presentation – March 7, 2012
Agenda
• Who we are and what we do
• Challenges of previous system
• Vendor search and selection
• TRM Maximo SaaS & RulesManager
• Situation analysis
• Solutions
• Results
• Examples
Battelle• Manages CBRN
detection, identification, response, and mitigation assets for U.S. Army on a global scale
• Needed an online, real-time web based solution that could be hosted via the cloud
Battelle• The Asset Management Team
implements and leverages Maximo – Improve logistical performance from
parts to people
– Integrate better business practices
– Provide real-time visibility at clients fingertips
• We replace the need to rely on excel files and emails (full of estimates and guess work)
How Things Used to Be • Needed online, real-time database to
support:– Work Management– Procurement– Inventory Management – Reporting
• Initial Solution: Out-of-the-Box Maximo 6 with no customizations– Limited resources to build or maintain
customizations – Required an unwieldy amount of
configurations because of constantly changing requirements
– Configurations began to outgrow the system
(before TRM was the SaaS Vendor)
How Things Used to Be (cont.)
• Multi-Org, Multi-Site, but needed an additional level of data separation– It was cumbersome to maintain
separate data and provide varying UIs
• Multiple CBRN Platforms carried different requirements for tracking & reporting– Multiple cloned applications – Exorbitant amount of security groups– Multiple variations of similar reports– Conflicting requirements between
bio, chemical, and radiological platforms
(before TRM was the SaaS Vendor)
User Challenges
• System users’ feedback:– Using Maximo was too complicated and
time consuming– The screens were too noisy with no
flexibility on presentation– We were forced to deny enhancement
requests due to potential functionality conflict
• Inelegant workarounds had to be put into place – E.g. Users were told NOT to use a field that
was on front of them on the screen
(before TRM was the SaaS Vendor)
Reporting Challenges
• Inefficient Reporting– Actuate reports would break due to large
amount of groups– Had to resort to using Crystal Reports
• not embedded in the Maximo platform • not robust enough to handle complex client
readiness calculations
• Hybrid of Actuate and Crystal reports– No single point of service– Different reporting formats – Broke certain embedded actions
• Too many apps without enough controls caused inconsistencies within data sets
(before TRM was the SaaS Vendor)
How do we fix this?Search for a new SaaS
solution that ensures
• good data is entered
• reject bad data
• provide better, more streamlined user experience without the need to modify or extend code.
The Search
• Multiple vendors were invited to submit proposals detailing a solution that would accomplish our requirements
– Needed flexible, responsive, and dedicated trusted partner.
– Looking for a company that embraces the same core values
The Selection
Selected TRM because of its Maximo SaaSpowered by RulesManager solution
Introduction to TRM• TRM Overview
– Premier IBM Business Partner– Focused on Maximo for 15+ years with a variety
of different services– Developer of TRM RulesManager
• TRM SaaS Division– The only Maximo SaaS w/ RulesManager solution
on the market– Configurable Cloud solution with on-site
presence– Full reachback to subject matter experts in
RulesManager development, system engineering, integration specialists and industry experts
RulesManager Overview
Configuration Control Center for Maximo
• Enables developers to bend Maximo to meet business requirements – In a single unified environment
– Never changing the Maximo base code
– Faster and easier than any other alternative, even built-in Maximotools
• Intuitive, menu-driven, drag-and-drop, content-assisted configuration console driven by Java-script technology
AnalysisFound 187 security groups, for roughly
195 users…
– Needed location level security, similar to storeroom security OOB.
– Ended up with a security group for EACH and EVERY location in one organization (44 locations)
– Multiple cloned applications
– Excessive security group count broke reports, hence the prior need for Crystal
Solution to too many Security Groups• Made application dynamic based
on values entered
• Implemented field, tab, and group level security so that one application was sufficient, – each org/site has its own set of
rules about what can or cannot be seen
• Result: 38 Groups for 205 users– eliminated the need for cloned
apps, eliminated the redundancies within security groups
Report Improvements• Eliminated all Crystal Reports and converted
to BIRT.
– All reports worked within application
– Calculate complex readiness
– Less user confusion, reduces amount of end user training required
Day to Day improvements
Dynamic Development Environment• System is no longer static • Adaptable to the frequently changing set
of requirements from the customer• Ability to make enhancements
proactively Better User Experience• Present customer with better user
experience Better Data for Better Decision Making• Record better data due to higher user
participation • System-enforced data regulation
Examples
LRT Start / Stop
PM WO = Start/ Stop CM WO = LRT Start/ LRT Stop
Enforce labor accountability by requiring at least one labor line per WO
Authorized Users Tab
WO Rejection Process
WO Rejection Process
Reject Work Order
Download restriction
Mass Update
Mass Update
Mass Update
Mass Update
Impact = Success!!• Battelle received a Exceptional rating in ALL
Contractor Performance Assessment Report categories
• Increased Operational Availability– Exceeded performance metrics
• Increased Logistics Response time– Consistently more than 50% below performance metrics
• Reduced cost every year*Reduced cost does not include increases in scope
Where do we go from here?• Complete 7.5 migration• Funds In / Funds Out• Integrate other web collaboration software
to deliver custom dashboards in order to provide real-time information to the client
• RulesManager based Configuration Management
• Expand Relationships• New Programs• Add features not currently being utilized
• …To the Pub!
Questions?Jason W Brock CLS Asset Management LeaderBattelleCell: 540 270 8685 [email protected]
Adam J. ScharferManager of East Coast OperationsTRMOffice: [email protected]