public sector -...

Pub

lic Sector

State & Local Solutions | POWERING CITIES FOR THE FUTURE

NAVIGATION

MobiiltyState and Local Government Overiew

Physical Security

- 2 -

"..the public sector marketplace continues to grow each year and Ingram Micro’s dedicated division surrounding

this opportunity has and will continue to invest in programs, services and additional resources to help our solution providers and manufacturer partners capitalize

on a thriving market"

NAVIGATION

IT Infrastructure and Cloud

State and Local Manufacturers

Ingram Micro Resources

- 3 -

Table o

f Co

ntentsState and Local Government Overview

Mobility

IT Infrastructureand Cloud

Physical Security

State and LocalManufactuers


For more information on how Ingram Micro can help you succeed in Public Sector, please contact your Public Sector sales team at (800) 456-8000.

For additional information, please visit http://us-new.ingrammicro.com/Pages/markets-pubsec-home.aspx

https://www.facebook.com/IMPublicSector

https://twitter.com/IM_PublicSector

Overview

NAVIGATION

MobiiltyState and Local Government Overview

Physical Security

State and Local Solutions/Powering Cities for the FutureState and Local Governments exercise important functions that impact the daily lives of citizens. From K12 education and schools, to providing public safety through police, fire and judicial services, state and local government agencies perform some of the most essential functions that directly affect us every day.

The Great Recession had a profound impact on state and local government funding, resources and services. The continuing economic situation creates problems for states when citizen demands for services continue or grow. The Pew Charitable Trusts’ Fiscal 50: State Trends and Analysis, states that more than five years after the Great Recession officially ended in June 2009, states’ financial conditions continue to improve. Although most states have yet to return to prerecession performance on some key measures of fiscal health, it is a market worth investing in and one that will continue to grow over the next several years.

NAVIGATION




- 5 -

At Ingram Micro, we have a deep understanding for the Public Sector market and broad solution offerings to grow this market with our partners. For over 15 years, Ingram Micro has continued to invest in the Public Sector market with dedicated resources that include sales, marketing and technical support. Ingram Micro enables resellers through GSA Cooperative Purchasing in state and local markets with Promark’s GSA contract, and the Letter of Supply program. Our supporting services that span the entire lifecycle of the government technology road map combined with our Public Sector Elite Community Program and marketing outreach, demonstrates the commitment and value Ingram Micro offers our Public Sector partners.

Big Picture IssuesThe recent 2014 elections defined a changing landscape for many states and local governments as thirty-six Governors were up for election or re-election. With such changes, opportunity for potential changes to the CIO scene increases, as does the shift in IT priorities and projects. According to a recent e.Republic survey of government leaders, nearly 40% don’t believe they are able to recruit people with the right skills. Not only will CIO’s need to address those skill gaps, but it may result in a greater reliance on managed services. In addition, as managed services solutions become more prevalent, CIO’s must deal with the pressure to leverage and to protect the information generated by state governments, and to integrate this information across traditional organizational boundaries.

Furthermore, according to the National Association of State Chief Information Officers (NASCIO) 2014 State CIO survey, over the next 3 years, state CIO’s plan to deliver or obtain IT services by expanding the portfolio of offerings built on a shared services model and downsizing the scale of state owned IT assets.

Overview

NAVIGATION


Physical Security

- 6 -

Growth Forecast for State and Local Government MarketsAccording to Deltek’s State and Local IT Market Forecast for 2014-2019, state and local demand for vendor-furnished IT systems and services will grow from $62.4 billion in 2014 to $71.0 billion in 2019 which is a compound annual growth rate (CAGR) of 3.3% or $8.6 billion dollars in new spending to the market.

Throughout Deltek’s forecast period, major technology drivers include cloud services, data analytics, mobility, interoperable communications, enterprise, and resource planning solutions; all which will be woven throughout short term and long term strategies for state and local agencies.

NAVIGATION




- 7 -

Key Forces Shaping the Market

• Enterprise CIO’s at the state and local level are moving out of budget-cutting mode and into more ambitious and innovative applications of IT goods and services.

• Technology is being used to spur economic development.

• Local governments are looking to make operations “smarter” using technology across all facets of operations.

• Federal Government is leveraging $600 billion in FY 2015 grants to states and localities to produce outcomes in areas such as natural resources, transportation, education, workforce development, human services, healthcare and law enforcement and public sector.

The Center for Digital Government’s recently released Digital States Survey tells us that both state and local government CIO’s have prioritized the same technologies and initiatives.

Overview

NAVIGATION


Physical Security

- 8 -

Government ($M) 2012 2013 2014 2015 2016 20172012-13 Growth

%

2013-17

CAGR%

Tablets $203 $249 $273 $301 $323 $351 23% 9%

ERP/SCM/CRM $3,238 $3,368 $3,463 $3,629 $3,864 $4,128 4% 5%

Storage $2,152 $2,139 $2,162 $2,220 $2,269 $2,374 -1% 3%

Desktops $2,280 $2,323 $2,329 $2,377 $2,469 $2,562 2% 2%

Vertical Specific Software

$10,938 $10,977 $11,204 $11,459 $11,741 $12,046 0% 2%

Infrastructure $10,648 $10,506 $10,587 $10,627 $10,769 $10,965 -1% 1%

Enterprise Communication Equipment

$1917 $1844 $1868 $1835 $1829 $1826 -4% 0%

Other Applications Software $6241 $6143 $5953 $5,914 $5931 $5937 -2% -1%

Mobile Devices $1357 $1443 $1367 $1,342 $1340 $1319 6% -2%

Servers $2790 $2583 $2463 $2,388 $2328 $2336 -7% -2%

Printers/Copiers/MFPs $2056 $1841 $1829 $1,815 $1766 $1589 -10% -4%

PC $4,002 $3306 $2905 $2,241 $2237 $2074 -17% -11%

HW/SW Total $47,821 $46,722 $46,422 $46,349 $46,886 $47,506 -2% 0%

Other $133,457 $129,925 $127,109 $126,175 $126,404 $126,797 -3% -1%

Total HW/SW/Services $181,278 $176,647 $173,530 $172,524 $173,290 $174,303 -3% -1%

United States IT Spending by Vertical Market 2012-2017- Source Gartner, 2013

Growth Forecast for State and Local MarketLike the K-12 and postsecondary markets, Gartner’s research suggests we are seeing growth in the areas of cost reduction, strategies for creating new revenue streams, protecting national secrets and more. For example, to increase ancillary revenue, many local governments are looking at solutions such as increasing e-ticketing, which involves tablets, mobile printers and more.

NAVIGATION




- 9 -

The Internet of Things (IoT) and the Public SectorThe latest buzz word in the land of technology is “The Internet of Things”. What exactly is meant by that term and how does it play in the Public Sector? In general terms, IoT is a series of devices connected to one another via the Internet. These devices can talk to you, too, via the information you enter or sensors that you wear and operate. Most of it is automated, meaning these interactions can happen without you even having to do anything. It’s about connecting people, processes and data.

Recent research conducted by Gartner Inc, suggests some 4.9 billion connected “things” will be in use in 2015, up 30% from 2014, and will reach 25 billion by 2020. The Internet of Things (IoT) has become a powerful force for business transformation, the firm says, and its disruptive impact will be felt across all industries and all areas of society. When Gartner took a look at the industries using IoT, for 2015, the leaders will be manufacturers, utilities and transportation. But by 2020, Gartner says the top three verticals using IoT will be utilities, manufacturing and government.

Supporting research conducted by GovLoop tells us that overall, IoT has so far been more of a consumer-driven field. Adoption of IoT in government

Category 2013 2014 2015 2020

Automotive 96.0 189.6 372.3 3,511.1Consumer 1,842.1 2,244.5 2,874.9 13,172.5Generic Business 395.2 479.4 623.9 5,158.6Vertical Business 698.7 836.5 1,009.4 3,164.4Grand Total 3,032.0 3,750.0 4,880.6 25,006.6

Table 1: Internet of Things Units Installed Base by Category

Source: Gartner (November 2014)

Overview

NAVIGATION


Physical Security

- 10 -

has been relatively limited, due in part to issues such as how difficult it is to build the infrastructure for the technology in this fiscal climate and a general limited understanding of the potential applications and technology. Although IoT has not yet overtaken the public sector, it is safe to say that it will. Nationwide, departments and agencies are innovating and establishing IoT test programs. For example, Public Safety is an area where the transformation has already been recognized. Things like video surveillance systems, and connected lighting provide positive safety measures. The Internet of Things will have an impact on every vertical within public sector; education, defense, government and healthcare to name a few.

http://www.govloop.com/wp-content/uploads/2014/07/GL-Internet-of-Things-Guide-.pdf

NAVIGATION




- 11 -

Turn to Ingram Micro for SolutionsAt Ingram Micro we will continue to support and grow the state and local government market with our partners. Our pledge to our partners is to be responsive to your ideas and needs, offer first rate customer service and solution oriented business development, and to provide research and programs based on market needs, trends and emerging technologies. The way we do business today with our state and local partners will evolve as the landscape in our states and cities changes. We encourage you to leverage your Public Sector team at Ingram Micro as we experience a market ripe with innovation, collaboration and connection. ■

Additional Information:

NASBO- The National Association of State Budget Officers -Summaries of FY 2015 Proposed Executive Budgets

DOWNLOAD

Overview

NAVIGATION


Physical Security

- 12 -

https://www.nasbo.org/sites/default/files/pdf/Summary%20of%20FY15%20Proposed%20Executive%20Budgets_0.pdf

Mo

bility

NAVIGATION




Mobile and Secure IT Environments for State and Local Government AgenciesFor government agencies, improving citizen services is the name of the game. Citizens and government leaders expect better, faster and cheaper delivery methods for services. The “anywhere, anytime” phenomenon allows us to

access data from our mobile devices and has revolutionized how we do business. In an effort to create efficiencies and proactively engage citizens, government agencies are developing interactive websites, launching social media programs, introducing mobile applications and automating key processes to eliminate in-office lines and phone holds. Using mobile devices has changed the way we learn, communicate, shop, and do business.

NAVIGATION


Physical Security

- 14 -

The Center for Digital Government reports that a recent survey by Mobile Work Exchange cites top barriers to mobile adoption as security (56 percent), lack of funding (52 percent), resistance from management (29 percent), and cultural barriers (23 percent). While increased productivity, as the survey found, is a positive result, the challenge still remains securing a mobile organization without high levels of risk. The findings suggest government agencies should look to adopt a mobile-first strategy that allows for an “anytime, anywhere access model”.

Benefits of a mobile environment in state and local government agencies include:

Continuity of government by providing a means for government employees to work anywhere regardless of circumstances such as disasters, weather conditions, and public health concerns.

Improving responsiveness and customer service to citizens. Employees with mobile devices can respond to citizen requests from anywhere instead of waiting until they return to the office.

First responders can use tablets with video and collaboration applications to increase situational awareness and greater public safety.

Using a familiar device often leads to greater workforce productivity.

NAVIGATION




- 15 -

Electronic Citation (e-Citation)At a time when state and local governments are faced with tight budgets and a call for greater efficiencies, e-Citation is proving to be a powerful solution for state and local law enforcement agencies and judicial systems. E-Citation or Electronic Citation is a mobile technology solution that automates the citation process. This solution has proven to improve safety, reduce costs and capture lost revenue from inefficient paper ticket systems. In addition to supporting e-Citation product solutions, Ingram Micro is also helping to create an on-going funding source for states & municipalities to implement e-Citation usage.

Data provided by the National Association of State Chief Information Officers (2014) suggests that Mobility continues to be top of mind for State CIO’s.

Mobility

NAVIGATION


Physical Security

- 16 -

Ingram Micro is a proud member of the e-Citation Coalition, a group of industry leaders supporting an effort for states to self-fund the e-Citation solution. Ingram Micro’s SLED resources assist our resellers in understanding the solution, the market opportunity and the states that are currently utilizing e-Citation. For more information, we encourage you to leverage the resources at Ingram Micro and refer to http://www.ecitationcoalition.com.

Turn to Ingram Micro Mobility Team for SolutionsIngram Micro provides a full line of mobility solutions and device choices. At Ingram Micro, you can procure the whole solution or part of the solution. We offer our partners a one stop shopping experience that is seamless and customized to meet the needs of the end user customer. The key to being mobile is the ability to access information anywhere/anytime. Mobile devices can be connected via wifi networks or on one of the U.S. Wireless Carrier networks. Ingram Micro has established relationships in place with each of the U.S. Carriers to allow our customers the ability to connect their end user clients’ devices. Ingram Micro’s Configuration Services and Logistics teams provide services such as asset tagging, application loading, and testing.

NAVIGATION




- 17 -

• Devices – Ingram Micro has relationships with the world’s leading OEM’s to offer an entire suite of mobility products including tablets, embedded laptops/notebooks, M2M (routers/modems) and rugged handhelds. In addition, our partnership with the U.S. Carriers allows our customers to also provide handset devices.

• Software – Device and content security is extremely important in today’s world. As more and more customers become mobile, more information is stored on these devices. Ingram Micro offers several different options for mobile device management, mobile application management, security and cloud services.

Mobility

NAVIGATION


Physical Security

- 18 -

• Connectivity – The key to being mobile is the ability to access information anywhere/anytime. Devices can be connected via wifi network or on one of the U.S. Wireless Carrier networks. Ingram Micro has established relationships in place with each of the U.S. Carriers to allow our customers the ability to connect their clients’ devices.

• Services – With more complex solutions being required from our customers, Ingram Micro’s Configuration Services and Logistics teams are available to help deliver Mobility Solutions to the end customer as seamlessly as possible. Services such as asset tagging, application loading, and testing are just a sample of what is available to our partners.

• Accessories – Ingram Micro offers an extensive line of Mobility accessories to accompany the solutions that are being implemented today. We have several different categories of accessories including power, protection and wearables. ■

For more information on Ingram’s Mobility solutions, please send an inquiry to [email protected]

NAVIGATION




- 19 -

Physical S

ecurity

NAVIGATION


Physical Security

Video Surveillance Solutions for State and Local GovernmentProtecting citizens, places and data is a critical role of state and local governments. In today's challenging economic climate, government agencies are tasked with deterring or catching criminal activity despite tightening budgets. Video surveillance solutions are cost-effective, and are designed to assist public safety agencies in building safer communities. It is a

solution for crime prevention, theft and fraud prevention, and securing assets.For Public Safety agencies, video surveillance allows the officer on the streets to identify suspects and document environments with quality images. Accurate data is paramount in terms of compliance and safety issues. Today, organizations of all sizes are upgrading their outdated legacy analog video surveillance solutions, in favor of IP-based video surveillance, to prevent unlawful

NAVIGATION




- 21 -

intrusion, protect physical assets from theft and vandalism and to ensure public safety.

Turn to Ingram Micro for Solutions

When compared to analog surveillance, IP-based video surveillance offers a number of distinct advantages such as superior image quality, scalability and flexibility and remote access to surveillance footage. Ingram Micro has teamed up with leading manufacturers of IP-based video surveillance solutions to meet your customers’ unique needs. As physical security continues to evolve from analog architectures to IP, Ingram Micro offers a broad range of products, strategic relationships and unmatched IT expertise.

With access to training, technical advice and a variety of IP security solutions all in one place, there’s no need to look anywhere beyond Ingram Micro’s Physical Security business unit to grow your security business. We offer a dedicated sales team, dedicated pre-sale technical support, and state of the art solution centers. ■

For more information visit www.ingrammicro.com/securityinfo or email [email protected].

Physical Security

NAVIGATION


Physical Security

- 22 -

www.ingrammicro.com/securityinfo

IT Infrastru

cture an

d C

lou

d

NAVIGATION




Modernizing Aging Infrastructure and Cloud SolutionsThe infrastructure in all IT ecosystems is the engine that drives operations. For government agencies, public expectations for faster and efficient services combined with the adoption of new tools and platforms, require these agencies to upgrade and consolidate their network infrastructure. Outdated and aging infrastructures affect business operations, can slow recovery efforts after a disaster, are costly to repair due to outdated parts, and are more expensive for IT managers to operate and manage.

In the Center for Digital Government’s most recent Public CIO report, 45% of the state CIO’s that were surveyed reported that an update to their current IT infrastructure will be necessary in the next 12 months.

Recognizing the need to upgrade, connect and consolidate their infrastructure


NAVIGATION


Physical Security

- 24 -

is not the challenge for most state and local governments. The challenge lies with competing needs for budgeted state priorities. Alternatives to upgrading infrastructures include adopting a shared services model or utilizing managed services. Many state and local government agencies are considering their options for updating, managing and maintaining their IT infrastructure.

According to the National Association of State Chief Information Officers (NASCIO) 2014 State CIO survey, over the next 3 years, almost 60% of state CIO’s plan to deliver or obtain IT services by expanding the portfolio of offerings built on a shared services model and downsizing the scale of state owned IT assets.

State and local agencies that adopt a shared services model recognize benefits such as shared costs, eliminating redundant processes and systems which in turn allows them to focus on direct services and programs designed for the public.

Whether the decision is to upgrade aging infrastructure, adopt a shared services model or turn to cloud services, Ingram Micro has the solution that fits the need and budget of state and local government agencies.

NAVIGATION




- 25 -

Ingram Micro Cloud Solutions Look to Ingram Micro to assist you with your infrastructure needs as you review cloud solution options to replace aging technology. We offer over 20+ vendors and cloud solutions that can assist you in replacing aging infrastructure. Ingram Micro Cloud offers a comprehensive portfolio of cloud services designed to address the business needs of small and midsize businesses worldwide. Our portfolio encompasses both Ingram Micro-branded and hosted cloud offerings and more than 200 solutions from market-leading providers.

Before we add a third-party solution to our portfolio, we perform a substantial vetting process which includes evaluations of product maturity, past successes and issues, vendor history and stability, and more. Infrastructure includes data center, and network and virtualization services that provide your customers with IaaS - compute, storage, public and private clouds, disaster recovery, virtual desktop infrastructure (VDI), Web hosting and more. ■

Check out our Cloud Portfolio here

For more information [email protected]

NAVIGATION


Physical Security

- 26 -


http://s3.amazonaws.com/IMC1/IngramMicroCloudServicesLineCard.pdf

State an

d L

ocal M

anufactu

res

NAVIGATION




All is possible with our following partners:

State and Local Manufactures

NAVIGATION


Physical Security

- 28 -

Powered by a 50+ year obsession with perfecting headsets, and backed by a worldwide network of services and support, Plantronics audio devices have earned a sound reputation in mission-critical applications. Plantronics holds the exclusive contract with the FAA for ATC headsets, is a prime supplier for E911, NASA, DoD, the Armed Forces, emergency dispatch and first responders, and carried the historic words “That’s one small step for man, one giant leap for mankind” from the moon. We design headsets for day-to-day wear in demanding environments; our expertise ensures every product we build meets the highest standards of quality and reliability.

DOWNLOAD Rely on Plantronics Headsets

DOWNLOAD SPAR Promotion Flyers

DOWNLOAD Plantronic Connect Brochure

Email: [email protected]

Stay Connected in Today's Government

NAVIGATION




- 29 -

http://digital.leadmagz.com/ingrammicro/State-Local/First_Responder_Flyer_2015.pdf

http://digital.leadmagz.com/ingrammicro/State-Local/SPAR_Promotion_Flyers.pdf

http://digital.leadmagz.com/ingrammicro/State-Local/Plantronics_Connect_Overview_Brochure.pdf

Governing in the 21st century presents new challenges for public officials. Technology is changing the ways we interact as global citizens and how we govern. With billions now online, citizens expect to connect with governments and public sector agencies in a secure, seamless, and reliable environment. Public service employees need to collaborate across multiple agencies and geographies in real time.

Government officials around the world are exploring new ways of doing things in order to cope with the challenges of globalization, economic uncertainty, emerging technologies, and a more connected citizen base. The solutions to these challenges have two factors in common-connecting people and maximizing resources in radically new ways.

VISIT State and Local Government Contracts

DOWNLOAD Connected Justice

Using Technology to Transform Government in the 21st Century


NAVIGATION


Physical Security

- 30 -

http://www.cisco.com/web/strategy/us_government/state_local_gov_contracts.html

http://digital.leadmagz.com/ingrammicro/State-Local/Connected_Justice.pdf

City surveillance | 11

Proven in the most demanding places.

In order to make an informed decision think through both your needs today, and what they may be tomorrow. Here is a checklist of some aspects and functionalities to take into consideration. What do you require from your surveillance solution?

> Real-time HDTV video to track events live> Pan/tilt/zoom functions for far off identification> Excellent images in dark and bad weather conditions> Open system, compatible with old, existing equipment > Open standard, connectible with other systems in the city > Secure, vandal-resistant cameras with tampering alert> Intelligent video applications and analytics > Assurance of future compatibility

Checklist when choosing a surveillance solution

Axis Communications offers intelligent security solutions that enable a smarter, safer world. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers and carried through a global partner network. Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.

DOWNLOAD Case Study: Caught Red Handed

DOWNLOAD Accelerating Solutions Sales

DOWNLOAD Creating Safer Cities


Security Solutions for Cities

NAVIGATION




- 31 -

http://digital.leadmagz.com/ingrammicro/State-Local/CS_Caugh_Red_Handed.pdf

http://digital.leadmagz.com/ingrammicro/State-Local/Accelerating_Solution_Sales_2015.pdf

http://digital.leadmagz.com/ingrammicro/State-Local/Creating_Safer_Cities.pdf

Governing in the 21st century presents new challenges for public officials. Technology is changing the ways we interact as global citizens and how we govern. With billions now online, citizens expect to connect with governments and public sector agencies in a secure, seamless, and reliable environment. Public service employees need to collaborate across multiple agencies and geographies in real time.

Government officials around the world are exploring new ways of doing things in order to cope with the challenges of globalization, economic uncertainty, emerging technologies, and a more connected citizen base. The solutions to these challenges have two factors in common-connecting people and maximizing resources in radically new ways.

DOWNLOAD Bring Your Own Device Freedom

DOWNLOAD Power State and Local Mobility

WATCH How Government Uses Citrix XenApp

BYOD Solutions for State and Local Government


NAVIGATION


Physical Security

- 32 -

http://digital.leadmagz.com/ingrammicro/State-Local/Bring_Your_Own_Device_Freedom_Slg.pdf

http://digital.leadmagz.com/ingrammicro/Powering_State_and_Local_Mobility.pdf

https://www.youtube.com/watch?v=9hUPg_mqKRI&feature=youtu.be

VERITAS® PARTNER FORCE PROGRAM FLYERRewarding Capability, Commitment & Growth

DOWNLOAD How to Backup Anything and Easily Restore AnywhereDOWNLOAD Backup Exec 15 FAQSDOWNLOAD Veritas Partner Force Partner Program WATCH Govern Information Chaos into Clarity

Email: [email protected] Email: [email protected]

Veritas Backup Exec 15

Make money with a single platform across virtual, physical and cloud with Backup Exec 15 1. Benefit from long—term repeatable business with simplified licensing options2. Make more margin through add-on service opportunities 3. Drive larger deals, supporting long term customer planning and trust

Veritas is dedicated to the data management and protection needs of today’s dynamic business world. Veritas Backup Exec 15 is changing the game with:

• Support for hybrid architectures and integration to the cloud• The next generation in increased performance for faster backups, faster recovery

and improved availability• Simple solutions and licensing to suit a wide range of environments and budgets• A single and fully integrated solution for everything virtual, physical, cloud, tape, more• An all new capacity licensing option to take the complexity out of selling Backup Exec 15

NAVIGATION




- 33 -

http://digital.leadmagz.com/ingrammicro/State-Local/Veritas_Backup_Anything_Restore_Anywhere.pdf

http://digital.leadmagz.com/ingrammicro/State-Local/Veritas_Backup_Exec_15_Channel_FAQ.pdf

http://digital.leadmagz.com/ingrammicro/State-Local/Veritas_Partner_Force_Program_Flyer.pdf

http://youtu.be/i5jhPDryo8g

Pub

lic Co

mm

unities

NAVIGATION


Physical Security

Public Sector Elite MembershipPublic Sector Elite (PSE) is the IT channel’s premier public sector partner community. It provides its members with a direct connection to the unique business tools and network of resources essential to simplifying and advancing education, federal, and state and local business.

To quality for membership, you must be in good standing with Ingram Micro and have an Ingram Micro terms account. Additional requirements include:

• Maintain at least $225,000 in annual Ingram micro public sector revenue.

• Be a VAR focused on government, education and/or healthcare markets.

• Have a public-sector focus of 50% or more

• Maintain a minimum level of 60% of total available public-sector business conducted through Ingram Micro (dependent on stock and vendor availability).

Public Sector Elite Membership SupportA PSE membership provides significant support for members. Manufacturer partners make significant financial contributions in the Public Sector Elite

NAVIGATION




- 35 -

Public Communities

community, compared to other distributor public sector programs. This strategic partnership with Ingram Micro’s Public Sector Elite community provides exclusive manufacturer promotions and heightened viability among community members.

Membership provides extensive community contacts, including a business development manager who provides support for all community members, a dedicated sales representative, and a dedicated vendor support representative on qualifying lines.

The Public Sector Elite Membership also provides member-led, public-sector thought-leadership groups that aid in community advancement and management in the SLED and federal markets. ■

Value Proposition Public Sector Elite (PSE) is the IT channel’s premier public sector partner community. It provides its members with a direct connection to the unique business tools and network of resources essential to simplifying and advancing education, federal and state and local business.

MEMBERSHIP REQUIREMENTS • Be in good standing with Ingram Micro. • Have an Ingram Micro terms account. • Maintain at least $225,000 in annual Ingram Micro public sector revenue. • Be a VAR focused on government, education and/or healthcare markets. • Have a public-sector focus of 50-percent or more. • Maintain a minimum level of 60-percent of total available public-sector business conducted through Ingram Micro (dependent

on stock and vendor availability).

Support

MANUFACTURERS Manufacturer partners make significant financial contributions to the Public Sector Elite community, compared to other distributor public sector programs. This strategic partnership with Ingram Micro’s Public Sector Elite community provides exclusive manufacturer promotions and heightened viability among community members.

COMMUNITY CONTACTS

1. Dedicated PSE community contact to provide support for all community members 2. Dedicated sales representative 3. Dedicated vendor support on qualifying lines

EXECUTIVE BOARDS

These are member-led, public-sector thought-leadership groups that aid in community advancement and management in the SLED and federal markets. Contact information is available on the Ingram Micro PSE website and in the program guide.

Sales and Business Development From Our Business Resource Partners

Annual Value

RFP TRACKING (FEDERAL) Bidspeed: This is a federal lead-generation tool that allows you to easily manage, retrieve and respond to opportunities. Extended free trial (60 days) is offered for members only.

$29 or more

OPPORTUNITY AND MARKET ANALYSIS (SLED)

Center for Digital Education & Government: Receive free access to three Navigator tools: Government, Education and Emergency Management Response. Navigators provide current information on contacts, budget, opportunities and more through an easy-to-manage, customizable tool. *Under the PSE contract you have access to premium membership for education and government navigator tools.

Up to $46,750*

RESEARCH TEAM ACCESS, CFDE&G (SLED)

Dedicated Analyst Team: These bonus research hours* can be used to run custom reports for the members. Examples of reports include: identifying emerging opportunities, custom contact collections and market analysis in a particular region. *16 hours per month available to the community

Up to $19,000*

GSA CONSULTING (FEDERAL, STATE AND LOCAL)

JDS Marketing: Assists those looking to obtain a GSA Schedule; manages the contract; and can assist with compliance and provide audit support. PSE members receive 10-percent off all services.

Value determined case by case

RESEARCH AND ANALYSIS SOLUTIONS (FEDERAL, STATE AND LOCAL)

GovWin from Deltek’s comprehensive research and analysis solutions support all your business development needs, enabling you to quickly and easily identify pre-RFP opportunities, teaming partners, subcontract opportunities, pricing intelligence, FOIA requests, key decision-maker contacts and extensive market analysis. PSE members receive 15-percent off Federal Complete Solution and/or S&L Complete Solution.


NAVIGATION


Physical Security

- 36 -

Sales and Business Development From Our Business Resource Partners (cont.)

Annual Value

SET-ASIDE BUSINESS TRACKING (FEDERAL)

Set-Aside Alert: Receive daily notifications of set-aside business from FedBiz in a summarized email. PSE member pricing: $100 on a one-year subscription. Tiered pricing for two- and three-year commitments.

$100 or more

GREEN IT CERTIFICATION

EPEAT Subscription: Differentiate your business as a green IT provider and receive a 10-percent discount on the cost of an annual EPEAT subscription.

$30 or more

EDUCATOR PROFESSIONAL DEVELOPMENT SERVICES (EDUCATION)

Knowledge Network Solutions: PSE members will have exclusive access to professional development services for educational institutions that can be resold.


E-COMMERCE

VARStreet: The hosted VARStreet platform combines real-time distributor pricing with advanced quoting features and an optional branded online store. The result is a world-leading hosted and completely integrated e-commerce automation platform. PSE members receive a 20-percent discount on all services offered.


CONTRACT MANAGEMENT SenSoft International: Online contract management service and marketing. PSE members receive 10-percent off all online contract management services.


GSA PRODUCT CONTENT (FEDERAL, STATE AND LOCAL)

Spex GSA from Etilize: Etilize is the largest provider of aggregated product content in the world today. Etilize content is standardized and available in more than 30 languages globally. PSE members receive a 20-percent discount.


CREDIBILITY ADVISEMENT

D&B: This is the world’s leading source of commercial information and insight on businesses, enabling companies to “Decide with Confidence” for 167 years. PSE members receive a 26.5-percent discount (for new subscribers only).


SHIPPING DISCOUNTS FedEx: Members receive up to 49-percent off air shipments and up to 27-percent off ground shipments.


CERTIFICATION TRACKING (CERTLE)

Certle is the only multi-vendor app to manage vendor programs and certification management; included are a dashboard, email reminders, email notifications to managers, and ConnectWise/Autotask integration. It's available as an independent app or as part of MANAGEtoWIN. For a quick video and overview, visit www.managetowin.com/certle. Community members receive $200 off initial setup fees.

$200

Sales and Business Development From Ingram Micro Annual Value

CONFIGURATION SERVICES

PSE members receive an exclusive 5-percent discount on all services ordered through the Ingram Micro Configuration Center, with the exception of UID tags.


UNIQUE IDENTIFICATION LABELING (UID)

PSE members receive a 50-percent discount on each UID label. Value determined case by case

LETTERS OF SUPPLY ASSISTANCE (FEDERAL, STATE AND LOCAL)

GSA Pass Through: PSE members receive this Ingram Micro service unlimited and free of charge.

$500

NO ORDER FEES Ingram Micro minimum order and handling fees will be waived for PSE members on flagged public sector orders. By taking advantage of this exclusive benefit, members are agreeing to increase their public sector business by at least 10 percent (year over year) while maintaining a profitable business model.

$1,000 (on average)

Sales and Business Development From Our Business Resource Partners (cont.)

Annual Value

SET-ASIDE BUSINESS TRACKING (FEDERAL)

Set-Aside Alert: Receive daily notifications of set-aside business from FedBiz in a summarized email. PSE member pricing: $100 on a one-year subscription. Tiered pricing for two- and three-year commitments.

$100 or more

GREEN IT CERTIFICATION

EPEAT Subscription: Differentiate your business as a green IT provider and receive a 10-percent discount on the cost of an annual EPEAT subscription.

$30 or more

EDUCATOR PROFESSIONAL DEVELOPMENT SERVICES (EDUCATION)

Knowledge Network Solutions: PSE members will have exclusive access to professional development services for educational institutions that can be resold.


E-COMMERCE

VARStreet: The hosted VARStreet platform combines real-time distributor pricing with advanced quoting features and an optional branded online store. The result is a world-leading hosted and completely integrated e-commerce automation platform. PSE members receive a 20-percent discount on all services offered.


CONTRACT MANAGEMENT SenSoft International: Online contract management service and marketing. PSE members receive 10-percent off all online contract management services.


GSA PRODUCT CONTENT (FEDERAL, STATE AND LOCAL)

Spex GSA from Etilize: Etilize is the largest provider of aggregated product content in the world today. Etilize content is standardized and available in more than 30 languages globally. PSE members receive a 20-percent discount.


CREDIBILITY ADVISEMENT

D&B: This is the world’s leading source of commercial information and insight on businesses, enabling companies to “Decide with Confidence” for 167 years. PSE members receive a 26.5-percent discount (for new subscribers only).


SHIPPING DISCOUNTS FedEx: Members receive up to 49-percent off air shipments and up to 27-percent off ground shipments.


CERTIFICATION TRACKING (CERTLE)

Certle is the only multi-vendor app to manage vendor programs and certification management; included are a dashboard, email reminders, email notifications to managers, and ConnectWise/Autotask integration. It's available as an independent app or as part of MANAGEtoWIN. For a quick video and overview, visit www.managetowin.com/certle. Community members receive $200 off initial setup fees.

$200

Sales and Business Development From Ingram Micro Annual Value

CONFIGURATION SERVICES

PSE members receive an exclusive 5-percent discount on all services ordered through the Ingram Micro Configuration Center, with the exception of UID tags.


UNIQUE IDENTIFICATION LABELING (UID)

PSE members receive a 50-percent discount on each UID label. Value determined case by case

LETTERS OF SUPPLY ASSISTANCE (FEDERAL, STATE AND LOCAL)

GSA Pass Through: PSE members receive this Ingram Micro service unlimited and free of charge.

$500

NO ORDER FEES Ingram Micro minimum order and handling fees will be waived for PSE members on flagged public sector orders. By taking advantage of this exclusive benefit, members are agreeing to increase their public sector business by at least 10 percent (year over year) while maintaining a profitable business model.

$1,000 (on average)

NAVIGATION




- 37 -

Public Communities

Sales and Business Development From Ingram (cont.) Annual Value

INGRAM MICRO PROFESSIONAL SERVICES

IMLink is Ingram Micro Professional Services’ 24x7 accessible online portal designed to enhance your technical competency, extend your geographic reach and increase your profitability. Through the portal, expanding the breadth of your service capabilities to increase revenue and develop more loyal customers has never been easier! Community members receive 50-percent off tiered pricing.

Up to $12,960

RFP SUPPORT

PSE members are eligible to receive strategic RFP support at a discounted rate. Support may vary per contract. Contact Program Manager, Charles Graf ([email protected]) for current contract details.

$2,500

FEDERAL ADVANTAGE CONTRACT SUPPORT PROGRAM

PSE members receive a significant discount and exclusive access to contract post award support. This program offers access to a dedicated contract Bid Desk, minimum/mandatory refresh, product catalogs via FTP feed, and many other program deliverables.

$3,000

DIVERSITY BUSINESS NETWORK

If you have a diversity status, either from SBA, a state agency, or self-certified, you could be eligible to participate in our Diversity Business network. Ask your recruiter for further details.

Intangible

Collaboration Annual Value

NETWORKING AND PARTNERSHIP

Ingram Micro Public Sector at ONE: Provides business training by key industry experts and high visibility to manufacturer partners and Ingram Micro associates. This allows members to network and share best business practices within their vertical of choice: SLED or Federal.

$1,800/Company (based on two

attendees)

ADDITIONAL Ingram Micro will waive the fee if more than two people per company attend the conference.

$500 per person

PSE MEMBER PORTAL The PSE Member Portal is designed to help members build relationships, partner with other PSE companies and help grow their business. Access to the portal is exclusive to community members.

Intangible

DIVERSITY BUSINESS TEAMING OPPORTUNITY

Large prime and systems integrators routinely request Diversity Status companies from Ingram Micro; the members of Public Sector Elite will be exclusively recommended as potential diversity teaming partners.

Intangible

Training/Education Annual Value

TECHNICAL TRAINING Ingram Micro Training (IMT): Get training today, online live. Save 40-percent (includes a PSE member-only additional 5-percent) and earn up to 30-percent margin reselling IMTA services. PSE members are eligible to participate in community-scheduled training sessions and, in some cases, may save more than 40-percent.

$1,800 (on average)

INDUSTRY TRAINING (SLED)

Get exclusive access to our state/local and education markets industry training. The Center for Digital Education & Government has worked closely with Public Sector Elite to create a class surrounding the fundamentals of selling to state/local government and education end clients; it’s a training curriculum to get your new associates up to speed.

Intangible

MARKET BRIEFING PSE members get exclusive access to attend semiannual market briefings on the federal, state and local, and education verticals.

Intangible




Up to $12,960

RFP SUPPORT


$2,500



$3,000



Intangible





attendees)


$500 per person


Intangible



Intangible



$1,800 (on average)



Intangible


Intangible




Up to $12,960

RFP SUPPORT


$2,500



$3,000



Intangible





attendees)


$500 per person


Intangible



Intangible



$1,800 (on average)



Intangible


Intangible

NAVIGATION


Physical Security

- 38 -

Need More Information?Contact Katelyn Illingworth at (716) 633-3600, ext 65110 or [email protected]

Marketing Annual Value

MARKETING DOLLARS

These discretionary funds are set aside to fund field-related activities involving Ingram Micro sales, manufacturer sponsors and Public Sector Elite members to drive further awareness of community benefits and foster partnerships with sponsors. The default increment is $500 and funding activity is subject to approval.

$500

NEWSLETTER The Insider is our bimonthly newsletter; hear from Ingram Micro Public Sector sales leadership, other members, vendors and your Public Sector Elite team.

Intangible

Additional Incentive Public Sector Elite members who are also members of Trust X Alliance, Small Medium Business Alliance (SMBA), or Healthcare Elite (HCE) receive a 15-percent discount on all membership fees.

Measureable ROI Annual Value

With your annual membership in the Ingram Micro Public Sector Elite community, you gain access to valuable benefits and business-building resources you just can’t find anywhere else.

Total Annual Value of Participation in Public Sector Elite Annual Membership Fee Membership ROI

$90,669+ ($2,500) $88,169+

For more information, contact Katelyn Illingworth at (716) 633-3600, ext. 65110, or [email protected]. To apply for membership please visit: channelmarketing.wufoo.com/forms/public-sector-elite-application

NAVIGATION




- 39 -

Ing

ram M

icro R

esou

rces

NAVIGATION


Physical Security

NAVIGATION




At Ingram Micro we recognize every state and local branch of government has unique technology needs. There is no singular solution and with Ingram Micro’s offerings, we strive to provide solutions that will create efficiencies while recognizing the economic realities of tight budgets and resources. We encourage you to leverage our dedicated resources including, State and Local Vertical Markets Team, Agency Ingram Micro, Technology Practice Resources, IM Professional Services Business Unit, and our Ingram Micro Consumer Electronics Team.

DEDICATED K12 EDUCATION VERTICAL MARKET RESOURCES

Program Managers-Research solutions and proactively support resellers to expand their vertical

market business

Business Development Managers-strategic business development

planning for vertical market resellers

AGENCY INGRAM MICRO

Vertical Market Development

Business Intelligence

Demand/Lead Generation

Event Management

Creative Services

Channel Communities

Media Engagement

- 41 -


Ingram Micro Professional Services offers a team of service professionals, engineers and technicians that can be leveraged to plan, design, implement or support IT products and solutions. Benefits include delivering high touch technical solutions with quality deliverables, build competencies in emerging technologies that are cost effective, address skill gaps, capture new vertical markets and serve new geographies.

For more information please contact (800) 456-8000 ext 67247, 66686 or 66492 [email protected]

PROFESSIONAL SERVICES

Ingram Micro Cloud

Ingram Micro Link

App Development

Wireless Assessment

Virtualization Health Check

Device Support

Configuration

IMTA-Ingram Micro Training Academy

Integration Services

TECHNOLOGY PRACTICE RESOURCES

Infrastructure

Data Center/Virtualization

Mobility

Network Security

MDM

Physical Security

Storage

Peripherals

NAVIGATION


Physical Security

- 42 -

Ingram Micro Consumer Electronics TeamNot only has the commercialization of technology changed the ways business decision makers approach technology purchases and strategies, it has changed the role of both IT solution providers and those who have typically worked in the consumer electronics field. Whether your background is on the consumer side of the IT market, or as a B2B technology provider, the Ingram Micro Consumer Electronics team can help you take the next step in growing your business and realizing the promise of technology for your company and your customers. For our partners in Public Sector, we offer solutions that outfit break rooms and living quarters at fire departments, conference room accessories, and public safety dispatch solutions.

The Ingram Micro Consumer Electronics division brings both worlds together, supplying the latest consumer technology while providing easy access to the full business technology portfolio of Ingram Micro.

Additional Information

VIMCE Line CardDOWNLOAD

NAVIGATION




- 43 -

http://yourcatalog.dirxion.com/ingrammicro/app.php?RelId=6.4.3.6&bookcode=lcp14flx


State and Local ContractsIngram Micro has many options to support your state contract needs. Leveraging our subsidiary, Promark, we can work with you to respond to the state contracts that make the most sense for your business. We offer support through OEM-held contracts that range from pricing to operational assistance. Benefit from program-dedicated management support through training and proactive communication on current contracts and RFPs. Ingram Micro has a state contracts-dedicated ordering desk through Partners Licensing where unique SLED-space and order-transaction requirements are thoroughly understood.

Engaging with Ingram Micro’s Strategic RFP Support team provides much more than a list of part numbers. You’ll also receive the support of Ingram Micro as a distribution partner with a robust and accurate technical response, along with the support of other Ingram Micro capabilities you need to win opportunities. This service provides support when responding to RFPs from federal, state or local government, as well as education end users. The team will work with you to provide a solution that best meets the RFP requirements within Ingram Micro’s business scope.

NAVIGATION


Physical Security

- 44 -

Program OfferingsTechnical Response Receive technical solutions for the minimum technical specifications as determined by technical experts and based on your manufacturer authorizations. (It will mirror the desired format of the contracting office.)

Q&AConsult consolidated questions and answers regarding Ingram Micro technical solutions. It follows the same process used by many government contracting offices.

Letter of AuthorizationReceive a listing of all the manufacturers you’re authorized to procure through Ingram Micro.

Source of Supply Document This attests to your relationship with Ingram Micro, expressing Ingram Micro’s support of your organization throughout the RFP process.

Depth and Breadth Product ListsThis catalog feature identifies all products you’re authorized to purchase from Ingram Micro and the associated pricing. Government and education discounts passed through from manufacturers are automatically applied, and can be customized by vendor or product category.

Ingram Micro CapabilitiesYou’ll find details about Ingram Micro’s offerings as they relate to the RFP, including but not limited to Secure Supply Chain, UID/RFID tagging, warehousing and personalized/customized shipping.

NAVIGATION




- 45 -


Partner Strategy ConsultationEngage with Ingram Micro’s Strategic RFP team as it relates to your response strategy.

Personalized Technical Support Consultation Benefit from sessions with Ingram Micro’s technical experts, focusing on specific technical response inquiries.

As the trend towards indirect contract models continues to successfully grow, more and more vendors are recognizing the value channel distribution plays. Vendors are the experts in the development of products in the market, while the channel continues to prove value in developing go-to-market strategies for resellers and end users.

At Ingram Micro, we recognize the profit potential of government contracts. Not only do we provide resources to help you navigate through the complex process, but we also team with our resellers to create market opportunity utilizing these indirect contracts. For example, HP’s Western States Contracting Alliance (Naspo ValuePoint) indirect contract for personal computers and related devices provides a vehicle through which solution providers can sell to participating states, even though the solution provider doesn’t possess a government contract of their own. Ingram Micro has many helpful programs to facilitate both the process and your success. ■

NAVIGATION


Physical Security

- 46 -

GSA Cooperative Purchasing in the States

SUCCESS SIMPLIFIEDNot every question is easy. We help you find the answers.

Frank RatelSr. Business Development [email protected](410) 961-1386

© 2015 Ingram Micro Inc. All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks used under license by Ingram Micro Inc. All other trademarks are the property of their respective companies. Products available while supplies last. Prices subject to change without notice. 10/15 M-020808.03J

For further information on our GSA programs, please contact your Ingram Micro sales representative or your Public Sector Business Development team member:

Public Sector AdvantageGSA Cooperative Purchasing in the States





Public Sector Advantage

GSA Cooperative Purchasing in the States





Public Sector Advantage

NAVIGATION




- 47 -

Public Sector SLED

WEST NORTHEAST

TERRITORY COVERAGE MAP

Cindy WhiteSales Executive(714) [email protected]

Tony CloughSales Executive(716) [email protected]

CENTRAL

CONTRACT SUPPORT CHANNEL MARKETING

SOUTHEASTRich McGrathSales Executive(716) [email protected]

Skye HoSales Executive(716) [email protected]

Rich HendricksSales Executive(716) [email protected]

SALES MANAGEMENT

Marty BattagliaSr. Sales Director(716) [email protected]

Kelly TryloffSales Manager, West & Central(716) 633-3600, ext. [email protected]

Jessica SimonSales Manager, East(716) 633-3600, ext. [email protected]

BUSINESS DEVELOPMENT

Jerry MasonChannel Account Executive(949) [email protected]

Patti O’LearyProgram Manager(716) 633 3600, ext. [email protected]

Diane LeesSr. Vertical Market Manager(716) 633-3600, ext. [email protected]

Becky PetrieProgram Manager(716) [email protected]

Monica FroeseMarketing Client Services Manager(716) 633-3600, ext. [email protected]

Alana MadridAssociate Marketing Client Services Manager(716) 633-3600, ext. [email protected]

Territory C

overag

e Map

Public Sector

Public Sector SLED

WEST NORTHEAST




CENTRAL





SALES MANAGEMENT









M-018097.18C1

Public Sector SLED

WEST NORTHEAST




CENTRAL





SALES MANAGEMENT









M-018097.18C1

Rebecca Petrie

public sector -...

Documents