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RECORDS & INFORMATION MANAGEMENT

ADOPTING DIGITAL PROCESSES TO OPTIMISE BUSINESS VALUE

PUBLIC SECTOR

JULY 22-24 2015THE GRACE HOTEL, SYDNEY

EARLY BIRD DISCOUNTS AVAILABLESAVE $440 OFF THE STANDARD PRICE

11 EXCLUSIVE CASE STUDIES

KEY SPEAKERS

KEY BENEFITS OF ATTENDING

ENDORSERS

• Develop a strong information management strategy

• Understand how metadata can be implemented to make your records and information accessible

• Transition from paper based to digital processes

• Adapt to changing standards and compliance

• Embed knowledge sharing to drive efficiencies across your organisation

• Maximise the business value of information management

Katharine Stuart, Acting Director - Digital Strategy and Solutions, National Archives of Australia

Dr. Kate Harrington, Director - Information Management, Office of Finance and Services

Imogene McKinnon, Acting Manager - Administrative Data Acquisition Unit, Australian Bureau of Statistics

Claire Holt, Chief Health Information Manager, Portland District Health

Matthew Smith, Head of Information Management, Department of Premier & Cabinet VIC

Gabrielle Ingram, Manager – Corporate Information, Griffith University

Paul O’Connor, Information Security Audit Advisor, Office of the Commissioner for Privacy and Data Protection

Catherine Robinson, Senior Project Officer - Government Recordkeeping, State Records Authority of NSW

Rob Nicol, Information Services Coordinator, Port Stephens Council

Elizabeth Tydd, Information Commissioner & Chief Executive Officer, Information and Privacy Commission NSW

Ben Dornier, Director - Corporate and Community Services, City of Palmerston NT

Chi Nguyen, Digital Information Manager, Macquarie University

Dr Monica Trujillo, Chief Medical Information Officer, UnitingCare Health

Len Lehmann, Manager – Information & Records Management, Department of Veterans Affairs

Kate Cumming, Records Management Team Leader, City of Sydney

Rob Lewis, Records and Information Coordinator, Maroondah City Council

Andrew Warland, Information Architect - Document and Records Management, UnitingCare NSW & ACT

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RECORDS & INFORMATION MANAGEMENTCONFERENCE DAY ONE WEDNESDAY - 22ND JULY 2015

8:00 Registrations open9:00 Opening remarks from the Chair

Rob Lewis, Records and Information Coordinator, Maroondah City Council

COMPLIANCE AND STANDARDS

9:10 KEYNOTE: Privacy and access to government information

• Overview of the application of the Government Information (Public Access) Act 2009

• Facilitating open access through proactive disclosure, informal release and access applications

• The future of open government and where to from here?Elizabeth Tydd, Information Commissioner & Chief Executive Officer, Information and Privacy Commission NSW

9:50 KEYNOTE:Outlining new State standards

• Supporting digital records and information management through sound information management practices

• Assisting NSW public offices to meet the requirements of the State Records Act

• Streamlining requirements for effective records and information managementCatherine Robinson, Senior Project Officer - Government Recordkeeping, State Records Authority of NSW

10:30 Morning tea11:00 KEYNOTE:

Between digital transition and continuity• Digital transition progress in Australian government

agencies• Measuring transition – metrics, targets and success• Continuity and the future

Katharine Stuart, Acting Director - Digital Strategy and Solutions, National Archives of Australia

MOVING TOWARDS DIGITISATION

11:40 CASE STUDY:Improving staff empowerment to transition to digital processes

• Why knowledge empowerment is important component to any transition

• How knowledge empowered staff become the drivers of the transition

• How to coordinate an approach to staff empowermentLen Lehmann, Manager – Information & Records Management, Department of Veterans Affairs

12:20 Lunch1:20 CASE STUDY:

Transitioning from paper-based to digital records practices

• The catalyst for change: transferring responsibility of the records unit from corporate governance to information services

• The technology that started facilitated the process• The snowball effect: how the University will capitalise on the

digitisation progress to dateGabrielle Ingram, Manager – Corporate Information, Griffith University

2:00 CASE STUDY:Building organisational capability in delivering digital service

• Keeping abreast with technological development• Balancing cost efficiency and usability• Developing a capability improvement plan to reach targets

Matthew Smith, Head of Information Management, Department of Premier & Cabinet VIC

2:40 Afternoon teaINFORMATION AS A STRATEGIC ASSET

3:10 CASE STUDY:Unlocking the potential of open government for innovation and transparency

• Creating a culture of engagement and external collaboration• Publishing structured data and combining data sets amongst

other departments• Accelerating online transparency

Dr. Kate Harrington, Director - Information Management, Office of Finance and Services

3:50 CASE STUDY:The future of information access

• Improving information access• Creating and managing your digital records• How to secure, store and preserve your records, both

physical and digitalChi Nguyen, Digital Information Manager, Macquarie University

4:20 Closing remarks from the Chair4:30 End of conference day one

CONFERENCE DAY TWO THURSDAY - 23RD JULY 2015

8:00 Registrations open9:00 Opening remarks from the Chair

Ben Dornier, Director - Corporate and Community Services, City of Palmerston NT

ENABLING KNOWLEDGE SHARING AND MEASURING EFFICIENCIES

9:10 CASE STUDY:Leveraging technologies to encourage a culture of openness and engagement

• Strategic uses of records and information management• Defining roles and accountabilities• Developing approaches to assess risks that could affect your

department’s functionsImogene McKinnon, Acting Manager - Administrative Data Acquisition Unit, Australian Bureau of Statistics

9:50 CASE STUDY:Information management by design: having the right information to optimise value and minimise risk

• Realising strategic value from information• Building protection and management into system and

process design• Partnering with the right people to make informed, strategic

and risk-based decisionsKate Cumming, Records Management Team Leader, City of Sydney

10:30 Morning teaINFORMATION SECURITY

11:00 A new protective data security framework for the public sector

• Key drivers for a new approach to data protection • New legislation and a new regulator• ‘Best of breed’ approach used to develop the Protective

Data Security Framework• Where to from here?

Paul O’Connor, Information Security Audit Advisor, Office of the Commissioner for Privacy and Data Protection

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RECORDS & INFORMATION MANAGEMENT

• POST CONFERENCE WORKSHOPSDAY THREE FRIDAY 24TH JULY 2015

WORKSHOP A 9:00-12:00: How to plan and implement a digitisation programThis course is specifically designed to support organisations who have already begun, or who wish to begin, scanning their documents and records, and who want to know how to develop their digitisation processes so that they produce reliable, accurate information built upon best practice standards and relevant regulatory requirements.

Delegates attending this workshop will learn:• Demonstrate understanding of digitisation concepts using

recognised standards• Be able to establish, scope and document the digitisation

framework appropriate for your organisation• How to undertake a digitisation risk assessment• Awareness of storage management issues to be addressed

for digital images and source records when implementing a digitisation program

• How to establish what source documents you cannot dispose of due to any legal or business requirements to retain the source record

Chris Fripp, Director – Records & Information Management, Relevancy ConsultingChris is the Director Records and Information Management with Relevancy Pty Ltd and is a recognised expert in the area of records and document management offering fresh insight and a passion for innovation and encouraging professionalism within the industry.Chris consults to private and public organisations and is the principal facilitator of classroom recordkeeping courses from Certificate 4 through to Advanced Diploma around Australia and has been providing consultancy and training services since 2000. He is a recognised advisor on the subjects of Information Management, Records and Document Management, Workflow & Image Processing, Classification, information enabling technology and change management and has implemented solutions to many organisations.

WORKSHOP B 1:00-4:00: How to develop a robust information security frameworkInformation security is not just dependent on technology, but it is the governance of information and its implementation that matters the most. The common concerns amongst government agencies around data security is still to protect its confidentiality, integrity and accountability.

In this highly interactive workshop, participants will learn:• Comply to legal obligations under the Privacy Act and

Freedom of Information Act• Protect confidential information – understanding the risks

involved• Establish effective information security management and

sharing of information• Protocols around data retention and destruction• Investigate the privacy and security risks associated with

electronic records integrati onDr Peter Croll, Board Director, Health Informatics Society of Australia & Consultant, PeterCroll.comDr Peter Croll is a research leader in Health Informatics with over 35 years’ experience in ICT serving both industry and academia. As a senior consultant, Dr Croll established his own company in 2007: PeterCroll.com (Formerly Better Life ICT) to provide ‘Expertise for Trustworthy ICT solutions’. Previously, at Southern Cross University (SCU) he held the foundation chair as Professor of Information Technology and Information Systems in the business school. He maintained an Adjunct Professorship with the University of Queensland’s Faculty of Health Sciences as the Information Systems specialist for their Healthy Communities Research centre.

Lunch is provided to delegates attending both Workshop A and Workshop B.

PUBLIC VS PRIVATE SECTOR

11:40 PANEL DISCUSSION:

Public vs private sector; working with information management

• Managing performance of outsourced services• Using evidence to support decision making and planning• Mitigating risks from joined up initiatives• Security of systems and information

Moderator:Ben Dornier, Director - Corporate and Community Services, City of Palmerston NTPanellists:Dr Monica Trujillo, Chief Medical Information Officer, UnitingCare HealthAndrew Warland, Information Architect - Document and Records Management, UnitingCare NSW & ACTImogene McKinnon, Acting Manager - Administrative Data Acquisition Unit, Australian Bureau of StatisticsRob Nicol, Information Services Coordinator, Port Stephens Council

12:20 LunchMETADATA AND INFORMATION TAXONOMIES

1:20 CASE STUDY:Using both taxonomies and metadata to make your information easier to search

• Understanding how taxonomies and metadata influence information architecture

• Enhancing retrieval by using taxonomies• Incorporating best practices for planning, designing and

developing enterprise portalsBen Dornier, Director - Corporate and Community Services, City of Palmerston NT

IMPLEMENTING RECORD-KEEPING SYSTEMS

2:00 CASE STUDY:Creating electronic records

• Developing a governance and operating model for continuous improvements

• Addressing emerging issues for records management including email management and social media records

• Making electronic records accessible and reusableClaire Holt, Chief Health Information Manager, Portland District Health

2:40 Afternoon tea3:10 CASE STUDY:

Best practices for automating records management• How to identify, capture, classify and transfer electronic

records• Leveraging content analytics and metadata to automate

management of electronic records• Securing retention and disposition of electronic records

Dr Monica Trujillo, Chief Medical Information Officer, UnitingCare Health

3:50 CASE STUDY:Implementing an EDRMS and measuring its success

• Inc reasing staff productivity through defined business rules and training

• Efficient information storage, retrieval and access• Mandating and facilitating the capture of electronic

documents and records into an EDRMSRob Lewis, Records and Information Coordinator, Maroondah City Council

4:20 Closing remarks from the Chair4:30 End of conference day two

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RECORDS & INFORMATION MANAGEMENTVIP CODE

GOV16REGISTRATION FEE(including GST)

EARLY BIRD DISCOUNTSSTANDARD PRICERegister & book before

1 MAY 2015 22 MAY 2015 12 JUNE 2015 3 JULY 2015

Discounted Rates for Public Sector

Conference Only $1758.90 $1868.90 $1978.90 $2088.90 $2198.90

Conference Plus 1 Workshop $2418.90 $2528.90 $2638.90 $2748.90 $2858.90

Conference Plus 2 Workshops $2748.90 $2858.90 $2968.90 $3078.90 $3188.90

Solution Provider Rates

Conference Only $2748.90 $2858.90 $2968.90 $3078.90 $3188.90

Conference Plus 1 Workshop $3408.90 $3518.90 $3628.90 $3738.90 $3848.90

Conference Plus 2 Workshops $3738.90 $3848.90 $3958.90 $4068.90 $4178.90

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1: EARLY BIRD DISCOUNT. Register and pay by a deadline indicated above to achieve up to 20%SAVINGS on the Standard Rate. Registrations received without payment are ineligible for an Early BirdDiscount and will be charged at the Standard Rate.

2: TEAM DISCOUNT. ( i ) Register 3 delegates and receive a $1000 DISCOUNT off the Standard Price ( ii ) Register 4 delegates and receive the 5th ticket FREE off the Standard Price

All group registrations must be from the same company, at the same time and for the same event.Registrants must choose between the most advantageous discount option.

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