public sector innovation strategy & virtual show ... · 9.15am opening keynote hon stuart...

VIRTUAL AUSTRALIAN PUBLIC SECTOR INNOVATION SHOW 2020The step-change guide for responsive, seamless and efficient services for all Australians

Thursday, 11 June 20209 am - 11 am AEST

Wednesday, 17 June 20209 am - 11 am AEST

Thursday, 18 June 20209 am - 11 am AEST

Tuesday, 16 June 20209 am - 11 am AEST

Wednesday, 10 June 20209 am - 11 am AEST

The recent budget outlines a strong focuson resourcing, productivity, workforce and culture to ensure the success of new citizen and business focused initiatives. Topics include attracting, developing, retaining and engaging a diverse range of talent, the future of work, effective multigenerational workforce management, employee engagement, leadership and remote working arrangements.

Technology play critical roles in thepositive transformation of government;from the upgrading of legacy IT systems,to transitioning of government policymaking and service delivery towardsdigital models, transferring data andservices to the cloud and front edgeleading advances like automation andmachine learning.

Leading public sector organisations are the ones who take a strategic approach to data management and analytics. They consider the latest trends and platforms, and invest wisely in systems that deliver lasting benefits across the organisation and to citizens at large. The program will help executives understand the best ways to make smarter business decisions with data.

Underpinning all positive change to government administration, process transformation and innovation will be at the forefront of the APSIS agenda. Topics to be explored will be around achieving citizen centric service delivery, service design, agile and rapid approaches to new government service design, and progress towards empowering innovation in government.

Communities are calling for public services that are easy to use, reliable, secure and inclusive. Whilst the public sector are committed to using digital to put more power in the hands of citizens and deliver solution focused services, it’s necessary that we continue to create the conditions that allow innovation to flourish and be approached in new and different ways. Hear from those responsible for spearheading transformation in government agencies, as they share their vision for the future of the public sector.

People Technology

DataProcessStrategy & Innovation

Agenda Overview

Who should attend

Whilst we’re disappointed that we can’t bring you the physical event, we’re excited to bring you the Virtual Australian Public Sector Innovation Show (APSIS), brought to you on the industry leading ON24 virtual platform. We’ll delve into 5 key transformation topics over 5 days, where you can dial in to what’s most relevant for you.

Hear how forward-thinking government departments and agencies explore how they look at old problems in new ways and streamline service delivery for citizens. Re-think the way policies, processes, people, data and technology can deliver public good more effectively.

Operations, Strategy/Strategic Planning PerformanceBusiness Transformation, Innovation & Process Improvement

ICT & Technology

Design Thinking

Information/Data Management & Analytics

Shared Services, Corporate Services & Business Services

Service Delivery

Change Management Quality ManagementProduct/Portfolios/Business Units/Divisions

Administrative Services & ContestabilityFinance & Procurement CX, Customer

Engagement & Citizen-Centric Service Design

Digital Transformation, Platforms & Capability

HR: Workforce Planning, Management & Organisational Design, Talent & Culture

PEOPLE11 JUNE

TECHNOLOGY17 JUNE

STRATEGY & INNOVATION

10 JUNE

DATA18 JUNE

PROCESS16 JUNE

Join Public Sector Network’s Virtual Public Sector Innovation Showcase Series5 streams split over 5 days | 9 am - 11 am AEST | Hosted online

PUBLIC SECTOR INNOVATION SHOW

8.45am Opening from Public Sector Network

9.00am Opening from chair: Is digital trust the enabler of government strategy and innovation? David Schmidtchen, Partner, creativeXpeople, Synergy Group Australia

9.15am Opening keynote Hon Stuart Robert, MP, Minister for Government Services, Australian Government

9.30am Partner session – SAP

9.45am APS commissioner’s keynotePeter Woolcott, Australian Public Service Commissioner, Australian Public Service Commission

10.00am Partner session John Asquith, Innovation Lead, Government, ServiceNow

10:15am Leading ICT and digital transformation in the public sectorHillary Hartley, Chief Digital Officer and Deputy Minister of Consumer Services, Ontario Government (Canada)

10:30am Future of digital transformation in governmentRandall Brugeaud, CEO, Digital Transformation Agency

10.45am Break

10.50am Panel Session: Delivering enhanced Citizen ExperiencesInvited: Services Australiainvited: ATO

11.15am Tech Talk - Deep Dive Sessions

11.35am Close

PETER WOOLCOTTAustralian Public

Service Commissioner, Australian Public Service

Commission

HON STUART ROBERTMP, Minister for

Government Services, Australian Government

RANDALL BRUGEAUDCEO, Digital

Transformation Agency

HILARY HARTLEYChief Digital Officer and Deputy Minister

of Consumer Services, Ontario Government

(Canada)

Agenda Speakers

CLICK HERE TO REGISTER

Strategy & Innovation | Wednesday, 10 June 2020


DAVID SCHMIDTCHENPartner, creativeXpeople, Synergy Group Australia

JONH ASQUITHInnovation Lead,

Government,ServiceNow

https://event.publicsectornetwork.com.au/2020-australian-public-sector-innovation-show/registration-virtual/Site/Register


9.00am Opening from chair: What have we learned about the workforce during our coronavirus experience, and how do we apply it to create a better way of working? Sally Dorsett, Partner, creativeXpeople, Synergy Group Australia

9.15am Digitally transforming education in the UKEmma Stace, Chief Digital Officer, Department of Education, UK Government

9.30am Choosing the right tools to make collaboration easierAndy Hurt, Managing Director, Australia and New Zealand, Poly

9.45am The future of work: what leaders must do to prepare and enable our workforceJacquie Walton, Group Manager, Enabling and Digital Services Group, Australian Public Service Commission

10.00am Partner session

10.15am Enabling talent to flow between public and private sector

10.30am Break

10.35am Panel DiscussionNew talent paradigms for the digital age

• Jacquie Walton, Group Manager, Enabling and Digital Services Group, Australian Public Service Commission

• Cassie Alexander, Assistant Secretary - Human Resources, Department of Finance

11.00am Tech Talk - Deep Dive Sessions 1. Presented by SAP

11.20am Close

JACQUIE WALTONGroup Manager, Enabling

and Digital Services Group, Australian Public

Service Commission

CASSIE ALEXANDERAssistant Secretary – Human Resources,

Department of Finance

EMMA STACEChief Digital Officer,

Department of Education, UK Government

Agenda Speakers


People | Thursday, 11 June 2020


SALLY DORSETTPartner, creativeXpeople, Synergy Group Australia

ANDY HURTManaging Director, Australia and New

Zealand, Poly



9.00am Opening from chair: Creating trust in digital service delivery, what does it take?David Schmidtchen, Partner, creativeXpeople, Synergy Group Australia

9.15am Innovation and impact: measuring the dimensions of pubic value we createShannon Sartin, Executive Director of Digital Service, Health and Human Services Department, USA Government

9.30am Balancing citizen experiences with policy agility and data securityMatt Kain, Vice President, APAC Regional Head of Digital, Infosys Jay Sharma, Vice President & Partner, Infosys Consulting and Global Lead for Digital Consulting

9.45am Busting regulatory congestion for better service integration and CXAnnwyn Godwin, Chief Executive Officer, Independent Parliamentary Expenses Authority

10.00am Partner session

10.15am Collaborating for impactLiana Downey, Deputy Secretary, Strategy and Delivery, NSW Department of Education & Author of Mission Control

10.30am Break

10.35am Panel DiscussionAdapting to new ways of working in challenging times

• Eva Balan-Vnuk, Executive Director, ICT and Digital Government, Department of Premier and Cabinet, Government of South Australia

• Allen Koehn, Assoc. Vice President & GM Public Sector – ROW, Infosys• Sally Anne Friedlander, Group Deputy Secretary, People, Performance and

Culture, Department of Planning, Industry and Environment

11.00am Tech Talk - Deep Dive Sessions 1. Presented by Infosys

11.20am Close

ANNWYN GODWINChief Executive

Officer, Independent Parliamentary Expenses

Authority

SHANNON SARTINExecutive Director of Digital Service, Health and Human Services

Department, USA Government

EVA BALAN-VNUKExecutive Director, ICT

and Digital Government, Department of

Pemier and Cabinet, Government of South

Australia

AgendaSpeakers


Process | Tuesday, 16 June 2020


MATT KAINVice President, APAC

Regional Head of Digital, Infosys

JAY SHARMAVice President & Partner, Infosys Consulting and Global Lead for Digital

ALLEN KOEHNAssoc. Vice President & GM Public Sector –

ROW, Infosys

LIANA DOWNEYDeputy Secretary, Strategy

and Delivery, NSW Department of Education & Author of Mission Control

SALLY ANNE FRIEDLANDER Group Deputy Secretary, People, Performance and Culture, Department of Planning, Industry and

Environment

DAVID SCHMIDTCHEN Partner,

creativeXpeople, Synergy Group Australia



9.00am Opening from chair: The modernisation of public sector ICT and its potential to transform the APSMatthew Watkins, Partner, Digital & Technology, Synergy Group Australia

9.15am Government keynote

9.30am Partner session - Sophos

9.45am Creating intelligence platforms to change the culture of engagementDavid Sharpe, Chief Executive Officer, Australian Sports AntiDoping Authority (ASADA)

10.00am Partner session - Verizon Australia

10.15am Live Poll Break

10.20am What’s Next For Intelligent Automation and The Public Sector Jason Adolf, Industry VP - Global Public Sector, Appian

10.35am Priorities, target and metrics: Achieving alignment for better servicesSandra Cook, Executive Branch Manager Future Capability and Governance, ACT Health

10.50am Break

10.55am Panel DiscussionOptimising technology use to transform the way government works

• Al Blake, Chief Technology Officer, ACT Government• Tanya Whiteway, Chief Scientific Information Officer, Geoscience Australia• Frances Cawthra, CEO, CENITEX• Sandra Cook, Executive Branch Manager Future Capability and Governance, ACT

Health

11.20am Tech Talk - Deep Dive Sessions 1. Presented by Verizon Australia2. Case Study: United States Marine Corps Presented by Jason Adolf, Industry VP -

Global Public Sector, Appian

11.35am Close

SANDRA COOKExecutive Branch Manager Future Capability and

Governance, ACT Health

DAVID SHARPEChief Executive Officer,

Australian Sports AntiDoping Authority

(ASADA)

TANYA WHITEWAYChief Scientific

Information Officer, Geoscience Australia

FRANCES CAWTHRACEO, CENITEX

AL BLAKEChief Technology Officer,

ACT Government

Agenda Speakers


Technology | Wednesday, 17 June 2020


JASON ADOLFIndustry VP - Global

Public Sector, Appian

MATTHEW WATKINSPartner, Digital &

Technology, Synergy Group Australia


8:45am Opening from Public Sector Network

9.00am Opening from chair: Data (& Analytics): a new scale of impact across the APS: beyond ‘yet another IT project’ Leif Hanlen, Executive Director, Data, Synergy Group Australia

9.15am The use of data – breaking new groundDavid Gruen, Chief Statistician, Australian Bureau of Statistics

9.30am Partner Session - Imperva Australia

9.45am Growing your data analytics capabilities: tools, systems, people and resources

10.00am Drivers of Data Disruption and How to InnovateRobert Merlicek, CTO APJ, TIBCO Software

10.15am Department of Human Services case studyStephen Clarke, Chief Data Officer, NZ Transport Agency

10.30am Break

10.35am Panel DiscussionAdvancing your data and analytics strategy: managing and making sense of all the data for actionable outcomes

• Marcel van Kints, General Manager, Statistical Data Integration Division, Australian Bureau of Statistics

11.00am Tech Talk - Deep Dive Sessions 1. Protecting your data and all paths to it Presented by Imperva

Australia2. Presented by TIBCO Software

11.20am Close

DAVID GRUENChief Statistician,

Australian Bureau of Statistics

MARCEL VAN KINTSGeneral Manager, Statistical Data

Integration Division, Australian Bureau of

Statistics

STEPHEN CLARKEChief Data Officer,

NZ Transport Agency

Agenda Speakers


Data | Thursday, 18 June 2020


LEIF HANLENExecutive Director, Data, Synergy Group Australia

ROBERT MERLICEKCTO APJ, TIBCO

Software


Partners


Conference Chair

Platinum

Gold

WWW.PUBLICSECTORNETWORK.COCONNECTING GOVERNMENT

AUSTRALIA / NEW ZEALANDP +61 (2) 9057 9070E [email protected]

USA / CANADAP +1 (647) 969 4509E [email protected]

PSN Events Pty LtdABN - 46 617 870 872Level 8/48 Hunter StreetSydney NSW 2000

VIRTUAL AUSTRALIAN PUBLIC SECTOR INNOVATION SHOW 2020The step-change guide for responsive, seamless and efficient services for all Australians

PEOPLE11 JUNE

TECHNOLOGY17 JUNE

STRATEGY & INNOVATION

10 JUNE

DATA18 JUNE

PROCESS16 JUNE


public sector innovation strategy & virtual show ... · 9.15am opening keynote hon stuart...

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