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Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead Transformation Officer Wigan Libraries

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Page 1: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha

Michael SteadTransformation OfficerWigan Libraries

Page 2: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 3: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 4: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

Content

• Driving principles

• Purposes and limitations

• Good examples

• Not-so-good examples

• What I want to do

Page 5: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 6: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

“comprehensive and efficient”

Page 7: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

“for all persons desiring to make use

thereof”

Page 8: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

BOOKSARE

FORUSE

Page 9: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

EVERYREADER

HIS

BOOK

Page 10: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

EVERYBOOK

ITS

READER

Page 11: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

SAVETHE

TIMEOF THE

READER

Page 12: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

THE

LIBRARYIS A

GROWINGORGANISM

Page 13: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 14: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

“Maybe it’s because we’re a leisure trust...”

Page 15: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

Why?

Page 16: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 17: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 18: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 19: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 20: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 21: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 22: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 23: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 24: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 25: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

“We want a Facebook/Twitter/what

ever page”

Page 26: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 27: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 28: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 29: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 30: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 31: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

My social media policy

Page 32: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead
Page 33: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

Audience participation warning!

Page 34: Public library social media policy: finding the most effective ways to provide a “comprehensive and efficient” service in fewer than 140 cha Michael Stead

What would you expect from a public library’s social media

presence?