Public and Social Innovation
Cisco, Local Government Forum
Charles Leadbeater
Your vantage point determines what you can see…
Question you ask determines much of answer you get
Look from above and from below
Not from current services
Look sideways, into the margins
Is it a delivery problem?
Or a creativity problem?
About services, infrastructure
Or relationships and behaviour
Systems that perform, comply, deliver
Society and citizens that are resilient, capable, adaptive
Stuff that costs a lot +
Stuff that has a big impact+
With thanks to Rory Sutherland
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Stuff that costs a lot +
Stuff that has a big impact+
With thanks to Rory Sutherland
_
_
Infrastructural investments
Stuff that costs a lot +
Stuff that has a big impact+
With thanks to Rory Sutherland
_
_
Infrastructural investmentsToo many UK
public sector IT projects
Stuff that costs a lot +
Stuff that has a big impact+
With thanks to Rory Sutherland
_
_
Quite a lot of service work
Infrastructural investmentsToo many UK
public sector IT projects
Stuff that costs a lot +
Stuff that has a big impact+
With thanks to Rory Sutherland
_
_
Quite a lot of service work
Infrastructural investmentsToo many UK
public sector IT projects
Behaviour change, self management
Monuments or movements
For and to or with and by
Improve
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Mapping innovation
Improve is essential but not enough…
Reinvent
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Mapping innovation
Creating radically different kinds of institutions
Supplement
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Mapping innovation
Combining services and relationships, professionals and
peers, institutions and social networks
Transform
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Mapping innovation
Improve Supplement
Reinvent Transform
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Competing and complementary strategies
System Change
ManagementDetail
Incremental Total Quality
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Leading
VisionaryDesignerAdaptive
Challenger
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Leading
CollaboratorPartner
NegotiatorCampaigner
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Leading
HackerEntrepreneur
MaverickRenegade
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Leading
ManagerDetail
Incremental Total Quality
CollaboratorPartner
NegotiatorCampaigner
VisionaryDesignerAdaptive
Challenger
HackerEntrepreneur
MaverickRenegade
Formal Informal
Sustaining
Disruptive
Location
Innovation Type
Leading: four styles, we need all of them