Ouye Mingram Consulting, FacilitatorsJuly 11 and 19, 2011

Public Access Technology Benchmarks Forums

California State Library Focus Groups

• Bill & Melinda Gates Foundation• Benchmarks Project• California’s Role• Discussion Questions• Q & A

Agenda

Bill & Melinda Gates Foundation

Create AccessDirect Infrastructure

Investments1997-2003

Sustain AccessInvestment, Capacity,

Advocacy2004-2010

Anchor AccessCapacityAdvocacy2010-2014

Benchmark Goals

A tangible set of public access technology benchmarks designed toHelp local library leaders use technology to support local communitypriorities and deliver library programs.

National Participants

Implementation and Adoption ($50,820 Grant)State Library is a member of the Benchmarks RoundtableTwo pilot libraries in CA

Salinas Public Library Sacramento Public Library

Two Focus groups with public libraries to determine how to best implement benchmarks in California

Webinar to elicit additional feedback

California’s Role

California Implementation and Adoption Plan for Next Grant

•Marketing•Communication•Types of tools needed to support implementation

DISCUSSION TIME

Question 1

How could your library benefit from

public technology access benchmarks?

Question 2

What are the challenges, issues and/or barriers to the adoption

and implementation of benchmarks?

Question 3

What would encourage you and your community to use

benchmarks?

Question 4

What tools would support your use of the benchmarks?

Question 5

Would a benchmark tool help you determine what services to provide or change current

services?

Question 6

How could you use benchmarks as leverage with decision makers,

patrons, partners, others?

Question 7

What questions do you think you will get about the benchmarks

from decision makers, staff, union, others?

Question 8

How likely will your library be to participate in the benchmark

program?

Additional Thoughts?

1. How could your library benefit from benchmarks?2. What are the challenges, issues and/or barriers to the adoption

and implementation of benchmarks?3. What would encourage you and your community to use

benchmarks?4. What tools would support your use of the benchmarks?5. Would a benchmark tool help you determine what services to

provide or change current services?6. How could you use benchmarks as leverage with decision-

makers, patrons, partners, others?7. What questions do you think you will get about the benchmarks

from decision-makers, staff, union, others?8. How likely will your library be to participate in the benchmark

program?

Additional Input Opportunity

Webinar

July 25, 2011

Anything else you need to know?

Thank you!

Think of something later?Email Stacey Aldrich @saldrich@library.ca.gov