pscgroup xpages case study - building on a construction company's foundation

© 2012 PSC Group LLC - www.psclistens.com - [email protected]

case study

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BUILDING ON A CONSTRUCTION COMPANY’S

FOUNDATION

PSC seamlessly integrated a construction services’ current software and data while

improving aesthetics and functionality. We utilized XPages as a way to layer new and

better capabilities on top of their legacy system – and streamlined IT updating

processes with their internal and external communication.

THE BENEFITS

Technology for technology’s sake is a wasted opportunity. At PSC we realize that every project can make your business better, but only if

we understand your needs. Listening and collaboration are as much a part of our toolkit as laptops and code. www.psclistens.com

THE TECHNOLOGY

� XPages

� Lotus Notes and

Domino

CONTEMPORARY

INTERFACE On top of

enhanced

capabilities

across the

board

On top of

Legacy data,

utilizing all

existing

information

%%%% LESS IT WORK Due to one code stream instead of two 50505050


case study

THE DETAILS

PSC recently work with one of the largest professional construction services firms

in the nation with 2,000 employees throughout the United States. This company

has remained a family-owned firm that specializes in world-class construction

services, including Integrated Lean Project Delivery®, construction management,

general construction, design/build, real estate development, program

management, consulting and technical service. A nationally ranked firm, their

brand and work streams were threatened by an old and aesthetically unappealing

project management system that gave partners and clients an unfavorable

impression through an outdated user interface while creating unnecessary layers

of IT work and inhibiting efficient communication with their external contractors.

THE CHALLENGE

This company had been using a 10-year-old Lotus Domino and Notes project

management system to manage records and communicate with employees, clients

and third-party contractors through every phase of large and complicated

construction projects.

As an industry-leading construction services firm, their outdated Domino and Notes

system made a potentially image-tarnishing impression to clients and partners. In

addition, the system was managed with two cable streams, which meant any

functionality changes that were made for internal users had to be developed for

the Web-based interface serving third-party contractors

They needed a solution that would offer more than a pretty face – a nimble and

intuitive solution that allowed all parties to communicate in a single medium, one

that made a favorable impression through enhanced aesthetics, positioned the

company as a leader in contemporary technology, and offered improved

functionality and the ability to make easy, unilateral improvements.

THE DISCOVERY

We started by learning the structure and functionality of the current system. We

met weekly with the client throughout the project, and by listening to and working

closely with their representatives, we quickly realized the best solution wouldn’t be

one created from scratch, but rather one that leveraged the functionality the client

had developed over the previous decade with their Domino and Notes system.

Valuable data already was available; it became a matter of streamlining back-end

processes and creating user-interface improvements for employees and

contractors.

“We are a recognized

leader in our field. Thanks

to PSC, we look the part

more than ever.”

“By building on what we

already had in place, we

not only saved time and

money, but ensured the

new system would be

compatible with our vast

amounts of data and our

established internal

processes.”


case study

THE SOLUTION

With a commitment to building on the significant investment already made in their

legacy system, we recommended an IBM XPages solution and helped them

understand the capabilities of this emergent technology.

XPages – available using the most current version of Notes – is the next logical

phase of their existing system. It seamlessly integrates with their current software

and data while improving aesthetics and functionality. We saw XPages as a way to

layer new and better capabilities on top of their legacy system – in short, we

worked with what they had.

The most current technology in the Lotus/Domino world, XPages provides the

same user experience for internal and external users, consolidates functionality

into one platform, and provides an enhanced user interface. And by eliminating the

need to create separate code for different platforms, they saves valuable IT

resources.

THE IMPLEMENTATION

With a team of creative designers and IT professionals dedicated to this significant

overhaul, we were able to customize the new XPages technology to meet the

client’s specific needs. At the heart of it is a single set of new code we wrote that

consolidates the capabilities of the two code streams the company had been using.

That means no more creating one set of code for internal users and then re-doing it

all for external users. They now give both user groups the same exceptional

experience, allowing for communication among all parties through a single

efficient and effective code stream means upgrades, improvements and fixes need

to be made only once.

THE RESULTS

� More appealing, contemporary interface displays

� Enhanced capabilities across the board

� Improved user experience and satisfaction

� Faster navigation

� Better communication with outside contractors

� 50 percent less IT work due to one code stream instead of two

� Streamlined process and easy ability to make system upgrades and

improvements

“XPages is so new; I can

understand why so few IT

firms seem to be

comfortable in its

environment. But with a

company like PSC ahead

of the curve, it won’t be a

secret much longer.”

“Twice the functionality

and half the work? Works

for us.”

“From improved

functionality for current

users and the potential to

reach new clients, the

XPages solution PSC

designed continues

paying dividends.”


case study

PSC Group is a professional services and information technology

consulting firm that understands technology is fundamental in the

development of business solutions. Success is collaboration, creation and

innovation. It’s about helping businesses take what they do best and

doing it even better. When it comes to the evolution of technology and

how it can help make companies successful, PSC is there every step of the

way.

It all starts with listening, and that’s one of the things we do best. We

then match experienced professionals with proven and emergent

technology to design, deliver, and service solutions that meet specific and

unique business needs. We turn IT into an effective strategic resource

that improves efficiencies and work streams, delivers a measurable

return on investment, and helps companies grow.

Learn more today at www.psclistens.com.

www.psclistens.com | copyright 2012. PSC Group LLC