ps session 5 select the best solution
TRANSCRIPT
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Session 5Select the best solution
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Step #4: Select the best solution
• Once a variety of possible solutions have been identified the best solution should be selected
• Circumstances, resources, and other considerations should be discussed and taken into account
• Try to figure out exactly what would work best given who they are, what they have to work with, and any other considerations that will affect the solution
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There are always a number of things that can affect a solution: money, time, people, procedures, policies, rules, etc.
All of these factors must be thought about and talked through.
Can you think of any other factors that could affect a
solution?
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The Process
• The individual or group should prioritize the solutions into what would work the best
• Some possible suggestions may be eliminated immediately
• Eventually, the solutions should be boiled down to one or two best solutions
• The individual or group should then discuss the remaining solutions and come to consensus on the best solution
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Decision Making
Decision making is a process of identifying and evaluating choices.
• We make numerous decisions every day and our decisions may range from routine, every-day types of decisions to those decisions which will have a long term impact
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Types of Decisions
There are three main types of decisions we make:
• routine
• impulsive
• reasoned
Deciding what to eat for breakfast is a routine decision.
Deciding to buy something at the last minute you don't really need is an impulsive decision.
Choosing your career is a reasoned decision.
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When you are problem-solving you
should always be making reasoned
decisions!
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Decision Making Strategies
The crux of decision making, is the identification and evaluation of alternatives. As you consider alternatives, use the following suggestions:
• Consider the outcome each is likely to produce, in both the short term and the long term.
• Compare alternatives based on how easily you can accomplish each.
• Evaluate possible negative side effects each may produce.
• Consider the risk involved in each.
• Be creative, original; don't eliminate alternatives because you have not heard or used them before.
• An important part of decision making is to predict both short-term and long-term outcomes for each alternative. You may find that while an alternative seems most desirable at the present, it may pose problems or complications over a longer time period.
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Build Your Skills
• Playing devil's advocate, thinking with "different hats", practicing making decisions, and understanding both sides of an issue will help you build your ability to choose solutions..
• In the activities that follow, you will be building skills that will help select the best solution when problem solving.
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Activity: Devil’s Advocate
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Edward Debono's Six Thinking Hats
• "Six hats" is a tool you can use to look at things from different perspectives
• Each hat represents a different way of approaching a problem
• It was developed by Edward Debono
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White
• Neutral and objective
• Focuses on information and facts
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Red
• Emotional
• Focuses on feelings
• Doesn't worry about justifications or explanations
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Black
• Negative and gloomy
• Focused on what is wrong and could go wrong
• Is more concerned about pointing out the problem than solving the problem
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Yellow
• Optimistic and hopeful
• Focuses on ideas and alternatives
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Blue
• Manager
• Focuses on using all the hats to solve the problem
• Likes comments and suggestions
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Green
• Creative
• Focuses on new ideas
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Activity: Thinking Hats
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Activity: Decisions, Decisions
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Activity: Take two sides
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Practice
John was told by his boss four weeks ago that he would have to do a big presentation at work. The presentation needed to be prepared in addition to a number of regular daily tasks. He focused on his daily tasks and did a good job completing them but the presentation kept "slipping" his mind. On the night before the due date of the presentation, he realized that he had at least 8-10 hours' worth of work left to do on the presentation. This wasn't the first time he had procrastinated on a major work assignment and left it until the last minute. Last year he received a note on his personal file for a similar situation.
• What is the best solution?
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Credits
This Power Point was created by Laubach Literacy Ontario.
The resources can be downloaded free of charge at www.laubach-on.ca.
This Employment Ontario project was funded by the Ontario Government. 2015
All website links were accurate at the time of original distribution-March 2015.
All of the images and clip art used in this Power Point are from Clipart.com and Microsoft Office.com.