Innovate UK

Dale HeenanSenior Project Manager

Who are we?

• Innovate UK is the operating name of the Technology Strategy Board, the UK's innovation agency

• We fund, support and connect innovative businesses to accelerate sustainable economic growth

• Total annual budget c£400m

• Nanotechnology to life sciences, from digital industries to manufacturing

• Since 2007, invested £1.5bn in innovation• Helped 5000 companies, added £7.5bn to the economy, and 35,000 jobs

Last year…

• No significant technology refresh since 2007• XP Desktops and laptops• Sharepoint 2003 – intranet?• Blackberry phones

Yet in 2014/15…• 50% growth in staff• 70% of staff are field workers• Aim to be independent and separate from a Shared Service • Rebranding underway from @tsb.gov.uk to @innovateuk.gov.uk• Austerity

£1,700,000 of benefit

30% reduction in IT cost per head

82% staff satisfaction

45% reduction in licensing costs

It just works…..

Trends Impacting the Way We WorkDevices

on your… desktop phone laptop tablet

CloudCommunications

Communicate with colleagues, vendors, and clients using the same applications on almost any device.

CommunicationsDevices

Access all your data and communicate with all your contacts virtually anywhere, anytime on your devices through the cloud.

Cloud

8

Up-to-date customerdata on any device,

with Office 365 cloud storage

Office Worker

Mobile Worker

Conference / Virtual meeting

ERDMSBackup

Staying connected is essential...… Any service, any device, anywhere, anytime

Data / Information Access Unified Communications

OneNet - Hosted CollaborationServices

HCS

April

May

June

July

August

Sept

Oct

Nov

Dec Jan Fe

bWindows 7 project stopped after 12 months

New Project Manager

New IT Strategy

Requirements definition started

Office365 path agreed

SoW finalised, PO issued

Team Champions Forum started

Office 365 setup

IT and PMO Pilot

Information Architecture review

Site Collections / Team Sites setup

Go live!

Account Transfer

File Transfer

CYOD Device replacement8.1 Ultrabooks8.1 Surface Pro 3OSX Mac Air

BYOD Phone replacement

iPhone 5CSamsung Core PrimePersonal

BAU New HR system

Crashplan

Webex

Self Service

Device Management

IntuneCisco Meraki

LegacyXP

Office 365XP

Office 3658.1 / OSX

Transformational change is a reality today…

It’s not about the technology….. But shiny new things help

Technology is only the enabler, it’s how you engage your users and drive adoption that counts

Continuous improvement and innovation with internal platforms will help to drive adoption and maintain momentum

Digital WorkplaceIt empowers people!

• Mobile tools- User generated- Real time messaging and presence- Video

• Work tools- Task related services eg HR, product info- Collaborative / social media tools

• The basics- Email, Calendar, Staff Directory

Intranet, Community of Support, Staff Directory, Self Service

Digital Workplace is a reality• Unified Communications and Telephony – IM, Soft phones, Contact Centre• Onenote and Sharepoint for Executive papers – Remove iPads and device specific apps!• Information Rights Management to tackle potential data breaches• Team sites with workflow and structure

- Consistent projects in/out of PMO - Approval and Change processes

• Salesforce CRM Integration

• Continuous Improvement – agile and iterative

Questions?