providing professional services (including strategic ... capture and processing disaster response...

Providing Professional Services (including Strategic Planning, Business Process Improvement, and Program, Project, Construction and Facilities Management) to a Broad Array of National and Regional Private Sector Clients and Governmental Agencies Across the United States

“You Have Challenges; We Provide Solutions”

A Veteran and Minority Owned Small Business

© 2016 Luster National, Inc.

Image credits available upon request.


AVIATION SERVICES STATEMENT OF QUALIFICATIONS

LUSTER COMPANY PROFILE ......................................................................... 1

LUSTER’S COMMITMENT TO ITS CLIENTS .................................................... 2

MANAGEMENT AND DELIVERY .................................................................... 2

360 DEGREE SERVICES .................................................................................. 3

AVIATION EXPERIENCE ................................................................................. 4

HARTSFIELD‐JACKSON ATLANTA INTERNATIONAL AIRPORT ....................... 5

SAN FRANCISCO INTERNATIONAL AIRPORT ............................................... 12

BIRMINGHAM‐SHUTTLESWORTH INTERNATIONAL AIRPORT .................... 15

NEWARK‐LIBERTY INTERNATIONAL AIRPORT ............................................ 15

POINTS OF CONTACT .................................................................................. 16

1 “You Have Challenges; We Provide Solutions”


LUSTER COMPANY PROFILE

Luster National, Inc. (LUSTER) is both a Veteran Owned Small Business (VOSB) and a Minority Business Enterprise (MBE). We have a proven successful 26‐year track record spanning a broad spectrum of Profes‐sional Services. Our services include strategic planning, program, project, construction, and facilities management for a broad array of national and regional private sector clients and government agencies across the United States. By incorporating integrated management practices with consulting expertise, we provide effective, timely, and cost‐saving strategies that support successful completion of client projects, regardless of complexity, size, or location.

LUSTER supports two sectors: government (in both classified and unclassified environments) and commer‐cial. We have three established operations locations: the Eastern Region, the Central Region, and the Western Region. These operating units support clients in both the commercial and federal arenas within defined geographic areas of the United States. The firm has offices across the United States, from New York to California. The LUSTER organization is built on teamwork, cooperation, and client service. Our mission, vision, and value statements, refined through years of business success, reflect those building blocks.

OUR MISSION

LUSTER generally serves as an “internal” advocate or “owner’s representative” for our clients, but we also perform more conventional Professional Services as an “external” contractor. Regardless of the mission we are required to perform, we provide innovative, sustainable courses of action and business processes in order to meet our client’s unique and diverse needs.

We constantly strive to achieve superlative results, utilizing exceptional people who are subject‐matter experts in their respective fields. We are knowledgeable and certified in industry standard management techniques and processes, such as the Project Management Institute (PMI) and Continuous Process Improvement (CPI). We have the experience, technology, and training expertise to get the job done, no matter what the mission. LUSTER strongly emphasizes both achieving client intent and the professional development of not only our personnel, but also our client’s.

OUR VISION

By providing superior Professional Services to government and commercial agencies, both nationally and regionally, we serve as the ultimate advocate for our clients. Our motto: “You have Challenges; We Provide Solutions” defines who we are, what we do, and how we do it.

OUR VALUES The values upon which this firm was founded 26 years ago remain the steadfast values of the company today:

1) Client Focus: To provide our clients with the best possible Professional Services, using only the most competent, motivated, and dedicated employees, in order to design solutions to meet the client’s needs in a timely and cost effective manner. “Mission First; People Always”

2) Professional Integrity: To maintain an organization that exhibits integrity, promotes diversity, and encourages teamwork and creativity; a firm that delivers exactly what is expected on each and every project.

3) Social Responsibility: To be exemplary social, environmental, and cultural stewards in the communities where we are corporate citizens.



LUSTER’S COMMITMENT TO ITS CLIENTS

LUSTER works with a notable collection of diverse clients and has done so for over twenty‐six years. We have provided the following services to our patrons:

Program and Project Management Engineering

Construction and Facilities Management Strategic Planning

Construction Engineering & Inspection (CE&I) Business Process Management

Utility Coordination Supplier Diversity Support

We work with a variety of corporate and government agencies to ensure completion is both on time and on budget for complex projects, in ad‐dition to more straightforward programs and projects of various sizes. LUSTER can field entire teams of professionals or provide staff augmenta‐tion to mitigate critical customer “gaps”. LUSTER understands the unique requirements of our clients and provides the best possible people and the most cost effective, unique, and innovative solutions to address critical client issues. We are committed to providing our clients with the highest quality of work in a timely manner.

MANAGEMENT AND DELIVERY

LUSTER is focused on delivering high‐quality projects on time and on budget. As such, we utilize a highly skilled staff of subject‐matter experts with the skill sets and experience necessary to control cost, timeline, quality, and mitigation of client risk.

As the Program/Project Manager, LUSTER vigilantly directs and supervises work as the project proceeds through the planning, design, and construc‐tion stages. LUSTER works closely with our clients, regulatory agencies, and other third‐party stakeholders to track and direct various types of work based on a Program Management Plan (PMP) developed prior to commencement of the work.

As the Construction/Facilities Manager, LUSTER helps guide projects through the construction phase to ensure our clients receive the highest quality service and the best value. Our approach is often to function as the owner’s representative, providing both the organizational and technical capabilities vital to achieving project goals. Providing Construction Engineering and Inspection (CEI) Services is an integral part of our Construction Management core. With superior technical expertise, LUSTER’s size and scalability provide the agility and ability to respond quickly to our client’s needs.

We provide the most cost‐effective solutions, including the development of unique and innovative measures, to deliver exceptional service and value to our clients.



360-Degree Services

Providing Professional Management Services

Program Performance Metrics DevelopmentProgram Management Strategy DevelopmentFinancing and Budget PlanningProgram and Project Delivery Systems Implementa�onP3 Program Par�cipa�onTraining Development and Implementa�onSustainabilitySolu�ons

Total Life-Cycle Cost Analysis

Budget & Schedule ControlFacili�es Management

Staff Augmenta�onRisk Mi�ga�on/Quality Assurance

Claims Support & Delay Impact AnalysisEngineering, U�lity Coordina�on, Studies

Construc�on Engineering & Inspec�on (CE&I)

Change ManagementProcess Implementa�onDevelopment and Use ofStandardized TemplatesConsul�ng ServicesBusiness Process Op�miza�onOrganiza�onal AssessmentsData Capture and Processing

Disaster Response ManagementLogis�c Support Management

Field Team DeploymentsPrepare Cost Es�mates to Repair

and/or ReplaceClient Professional Development

Insurance Liaison Implementa�on

Regional Planning

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360 DEGREE SERVICES

LUSTER's professional services are designed to achieve the client‐stated objective and requirements,

as well as mitigate client risk.

©2016 Luster

LUSTER is prepared for the unexpected and ready to meet all aspects of any challenge. Our experienced staff, specialized skills, and depth of knowledge enable LUSTER to provide our clients with innovative solutions to complex problems. We strive for – and achieve – the successful accomplishment of the project; our goal is the total satisfaction of the client, the stakeholders, and the local community. We strive to provide project solutions that exceed the expectations of everyone involved.



LUSTER AIRPORT PROJECT EXPERIENCE Airport Studies Commissioning Design/Build Document Management Grant‐Funded Projects Management Systems Master Planning Owner Controlled Insurance Programs (OCIP) Planning and Design

AIRSIDE PROJECTS Aprons Hardstands Lighting Upgrades Runways Taxiways

TRAFFIC CONTROL SYSTEMS

Airport Parking Structures Airport Security Systems Baggage Handling Systems Hazmat and Demolition HVAC Remediation Utility Relocations

AIRPORT TERMINALS Concessions (Food and Beverage) Concourse and Boarding Areas Passengers Loading Bridges

OTHER AIRPORT BUILDINGS Aircraft Rescue Firefighting Facilities (ARFF) Cargo Facilities Consolidated Rental Agency Complex (CONRAC) Control Towers Hotels

AUTOMATED PEOPLE MOVER TRAFFIC/PARKING Elevated and At‐Grade Circulation Roads Garages/Parking Structures In‐Bound/Out‐Bound Ramps

AVIATION EXPERIENCE

HARTSFIELD‐JACKSON ATLANTA INTERNATIONAL AIRPORT Role: Joint Venture Construction Management

SAN FRANCISCO INTERNATIONAL AIRPORT Role: Administrative Construction Management ‐ Oversight of Master Plan’s 72 Interrelated Projects

NEWARK‐LIBERTY INTERNATIONAL AIRPORT Role: Sub‐Consultant (Estimating, Scheduling, IT)

BIRMINGHAM‐SHUTTLESWORTH INTERNATIONAL AIRPORT Role: Joint Venture Project Management

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HARTSFIELD‐JACKSON ATLANTA INTERNATIONAL AIRPORT ATLANTA, GEORGIA

LUSTER, in a joint venture operating under the team name of Hartsfield‐Jackson Construction Management (HJCM), is Con‐struction Manager and Resident Engineer for a number of pro‐jects that are part of a 15‐year, $6.2 billion‐plus capital improve‐ment program at the Hartsfield‐Jackson Atlanta International Airport. The program will include various land and airside facili‐ties. Since 2001, LUSTER construction management services have supported the completion of six major projects at the airport.

All projects were completed while the airport remained in full operation.

LUSTER staff members are currently providing construction management services for the Maynard H. Jackson Jr. International Terminal (MHJIT) project.

MAYNARD H. JACKSON JR. INTERNATIONAL TERMINAL (MHJIT)

In response to FAA estimates of increased international passen‐gers exceeding 13 million by 2015, the Hartsfield‐Jackson Cap‐ital Improvement Program began construction on the Maynard H. Jackson, Jr. International Terminal in 2008.

MHJIT will feature:

1.2 million sq. ft. terminal and concourse complex

12 new (wide body capable international) gates, convertible to 16 narrow‐body capable gates

Connection of the Automated People Mover (APM) System to the existing 28‐gate International Concourse E

New apron connecting to existing taxiways

In‐line baggage screening system

8 security checkpoint lanes for international departing passengers and 5 recheck lanes for domestic connecting passengers

1,100 short‐term parking spaces in close proximity to the terminal

ADDITIONAL MHJIT PROJECTS:

MHJIT Roadways

APM Expansion and Tunnels

LUSTER has worked on a wide‐spectrum of large and small projects throughout Hartsfield‐Jackson Atlanta International Airport, including the CONRAC (Consolidated Rental Car Facility).



HARTSFIELD‐JACKSON ATLANTA INTERNATIONAL AIRPORT (cont.)

CONSOLIDATED RENTAL CAR FACILITY (CONRAC)

CONRAC is one of several projects included in the Hartsfield‐Jackson Atlanta International Airport Capital Improvement Pro‐gram (CIP). More than 2 million passengers complete rental car transactions each year at Hartsfield‐Jackson Atlanta International Airport. Hartsfield‐Jackson constructed a state‐of‐the‐art Consoli‐dated Rental Car (CONRAC) facility.

Opened in November 2009, the CONRAC project houses all Air‐port rental car companies and their associated operations. The $6.2 billion‐plus program supports the Airport’s overall mission by planning, designing, building, and maintaining facilities to meet projected growth in domestic and international travel. The CIP projects were designed to reduce flight delays, increase air‐field and terminal capacity, enhance overall customer service, and substantially contribute to Georgia’s economic development.

The CONRAC facility features:

2 four‐story parking decks with 2.8 million sq. ft. of parking

8,700‐plus vehicle parking spaces

1,200 additional, ground storage spaces

10 rental car agencies

137,000 sq. ft. customer service center

6 two‐car APM trains

1 maintenance and recovery vehicle

1.3‐acre APM train maintenance facility

27‐acre “Quick Turnaround” area for rental vehicles with maintenance, wash, and fuel facilities

140 fuel pumps

30 wash bays with water recovery system

ADDITIONAL CONRAC PROJECTS:

CONRAC Airport Access Roadways

CONRAC GTC Opening Day

CONRAC Roadway Signage

CONRAC Water Main

In addition to the CONRAC projects, LUSTER staff members also provided substantial construction manage‐

ment support services to the 5th Parallel Project and numerous airfield construction projects.




5th PARALLEL RUNWAY

The new 5th Parallel Runway (10R‐28L), located 4,200 feet south of Runway 9R‐27L, has a full‐length parallel taxiway and dual north/south taxiways to connect to the existing airfield. The runway is equipped to accommodate Category II (CAT II) Instru‐ment Landing System (ILS) operations with the capability to ac‐commodate Category III (CAT III) in the future. LUSTER’s con‐struction management services included resident engineering; cost and schedule monitoring; inspection; safety observation; contracts management; and, change order control.

Construction Cost: $1.2 billion

Economic Impact: Created over 2,000 construction jobs

Construction Hours: Involved more than 3.5 million work hours

Award: Best Transportation Construction Project in the Southeastern United States, 2006

ADDITIONAL 5th PARALLEL RUNWAY PROJECTS:

5th Runway Site Preparation Phase I & II

Runway 10R‐28L Grading and Drainage

Runway 10R‐28L Paving, Lighting, and Markings

Trunk Drainage and Sewer Systems

AIRFIELD CONSTRUCTION PROJECTS

I‐285 BRIDGE (STRUCTURES)

LUSTER was Construction Manager for the design and construc‐tion of a $509 million, 1,200‐foot long by 700‐foot wide bridge over I‐285 to accommodate the 9,000‐foot long 5th Parallel Run‐way. The bridge is situated 70 feet above 10 lanes of eastbound and westbound traffic; approximately 140,000 vehicles pass through this area daily. The construction of this bridge provided a number of challenges. LUSTER coordinated bridge design con‐siderations between the Federal Aviation Administration (FAA) and Georgia Department of Transportation (GDOT). LUSTER suc‐cessfully managed the major safety considerations for the public and construction workers during the erecting of concrete beams over live traffic.

Award: 2007 American Concrete Institute Awards — First Place, Public Works Category American Concrete Institute, Georgia Chapter




AIRFIELD CONSTRUCTION PROJECTS (cont.)

RUNWAY 8R‐26L REPLACEMENT

LUSTER provided construction management services for the re‐placement of the 9,000‐foot long Runway 8R‐26L and a 1,000‐foot long taxiway. LUSTER’s responsibilities included oversight of the removal and replacement of concrete paving, under‐drains, and electrical systems. LUSTER also had oversight re‐sponsibility, including the managing and coordinating of con‐tractor activities; oversight of new pavement markings and Asphaltic Concrete subgrade; inspecting contractors’ work for quality control and compliance; managing cost and contractor payments; monitoring schedules; mitigating construction con‐flicts; monitoring and reporting on contractor progress; and providing close‐out services.

RUNWAY AND TAXIWAY LIGHTING (UPGRADES)

LUSTER served as Construction Manager and was responsible for the Surface Movement Guidance and Control System (SMGCS), the installation of an additional taxiway, and runway in‐ground lighting. LUSTER also had oversight responsibility, including the managing and coordinating of contractor activi‐ties; inspecting of contractors’ work for quality control and compliance; monitoring schedules; managing cost and contrac‐tor payments; monitoring and reporting on contractor progress; mitigating construction conflicts; and providing close‐out services.

TAXIWAY V (VICTOR) (END AROUND TAXIWAY)

At approximately 4,200 feet in length, Taxiway V connects Run‐way 8L‐26R with taxiways Echo (E) and Foxtrot (F). Work on Taxiway V consisted of grading, paving, lighting, signage, strip‐ing, and drainage construction. Prior to construction, this pro‐ject required the excavation of approximately 1.2 million cubic yards of soil. To meet all regulations and requirements, con‐struction included a storm water pump station, a 1,600‐foot concrete retaining wall, and a 1,780‐foot blast wall.

Awards: 2008 Engineering Excellence – American Council of Engineering Companies (ACEC)

2007 Award of Excellence – Southeast Construction

2007 Georgia Partnership for Transportation Quality – Georgia Department of Transportation (GDOT)





INBOUND ROADS PROJECTS

In August of 2012, LUSTER, as part of a Joint Venture for Hartsfield‐Jackson Airport, received a Notice to Proceed (NTP) for work on the $110M Inbound Roads project. LUSTER is currently providing construction management services overseeing General and sub‐contractors, Quality Control (QC) and Quality Assurance (QA), utility relocations. For this project, LUSTER provides the Senior Resident Engineer, Senior Civil Construction Inspector, and Safety Manager.

This project upgrades the inbound roadway network between Interstate 85 and Camp Creek Parkway on the north, and River‐dale Road on the south. This will allow airline passengers and other airport users to drive or ride safely and conveniently to the airport. The project will realign Airport Boulevard and various connecting ramps and loops to and from North and South Terminal Parkway, and relocate the airport entrance from Riverdale Road to the existing signalized intersection with Airport Boulevard.

Upgrades to the inbound terminal roadway network, to provide safe and convenient travel for existing and future capacities of traffic, include:

Realign and widen roadways

Create binary decisions and increase decision times

Improve weaving and merging conditions

Avoid conflicting movements, queueing and delays

Enhance signage and way‐finding

Minimize disruption to traffic flow to and from terminals

Maintain current number of lanes during construction

Minimize traffic shifts needed to complete construction

Maintain ease of way finding





Airfield Lighting Control and Monitoring System (ALCMS) ‐ Phase I and Phase II Projects

Taxiway L Extension & 27R Runway Safety Area (RSA) and Taxiway M Pavement Replacement

Airfield Pavement Repair and Maintenance (Runways 9L‐27R, 9R‐27L, 8R‐26L, 8L‐26R, and 10‐28)

Taxiway M14, N5 and Fillets/Pavement Repair Maintenance

Airfield Recycled Materials Site Management Taxiway F and L Pavement Replacement

Apron Pavement Replacement (Ramps 2,3, and 5) Riverdale Road/West Fayetteville Road Relocations

College Park Sanitary Sewer Upgrades 26R‐9L‐9R RSA Improvements

North and South Economy Lots Resurfacing Spill Containment Prevention and Upgrade

Ramps 1, 2, 3, and 5 Apron Replacement Sullivan Road Relocation

FACILITIES AND MAINTENANCE

FIRE STATION 33

To meet safety requirements after construction of the 5th Par‐allel Runway, a new Aircraft Rescue and Fire Fighting Station (ARFF No. 33) was designed and built at Hartsfield‐Jackson Atlanta International Airport. ARFF No. 33 contains dormitories for 14 fire fighters and bays for 8 fire vehicles. LUSTER support‐ed the construction of the 21,100 sq. ft. ARFF No. 33 facility by providing construction management and coordination services to the City of Atlanta Airport Authority. Our services included contract coordination, inspection of contractor’s work, compli‐ance oversight, and various project close‐out activities. ARFF No. 33 received LEED® (Leadership in Energy and Environmental Design) certification by the U.S. Green Building Council for the use of water and energy reduction measures. Construction was completed in 11 months.




OUTREACH AND TRAINING

HARTSFIELD‐JACKSON STUDENT INTERNSHIP PROGRAM

At LUSTER’s initiation, Hartsfield Jackson Construction Manage‐ment (HJCM) and Clark Atlanta University (CAU), one of Atlan‐ta's Historically Black Colleges and Universities, created an inno‐vative student internship program at Hartsfield‐Jackson Atlanta International Airport. Incorporated as part of the Airport's $500‐ million runway expansion project, the program placed CAU civil engineering students in paid internship positions on this major construction project.

The program allowed students to gain invaluable work experi‐ence prior to graduation. LUSTER trained students in such pro‐fessional skills as office engineering, cost estimating, scheduling, contract administration, project commu‐nications, RFI processing, project reporting, and safety inspections. LUSTER also introduced students to Primavera and construction documentation.

The annual program was a huge success. Over a five year period, LUSTER trained and mentored about 15 CAU civil engineering students. This inclusive program prepared many females and students of color for their first permanent jobs.



SAN FRANCISCO INTERNATIONAL AIRPORT SAN FRANCISCO, CALIFORNIA

ADMINISTRATIVE CONSTRUCTION MANAGER

LUSTER led a fully integrated team with the City that provided program services as an extension of airport staff for the $2.4 bil‐lion Master Plan program. Specific duties included cost manage‐ment, schedule management, program reporting, program doc‐ument control, value engineering, field verification of contrac‐tors’ progress and performance, contract compliance and ad‐ministration, M/WBE compliance monitoring, and partnering fa‐cilitation.

The Master Plan comprised 72 interrelated projects designed to prepare the airport for future travel demands.

Major projects included:

1.3 million square‐foot international terminal complex with new boarding areas

Renovating of the existing international terminal and boarding area

New cargo and maintenance facilities

New 9‐level public parking structure

New rail transit system

New roadways, including inbound/outbound ramps and elevated circulation roads

Expanded baggage‐handling capacity

Airfield improvements and FAA facilities upgrades

All projects were completed while the airport remained in full operation.

AIRFIELD DEVELOPMENT PROGRAM

To improve on‐time arrivals at SFIA, the San Francisco Airport Commission undertook a $2.4 billion expansion program. The program involved construction work at the international terminal and the car rental facility.

LUSTER provided planning stage program management support for construction of new runways and other elements to ease con‐gestion, reduce weather‐related delays, accommodate the next generation of jumbo jets, and to reduce airplane noise for about 6,500 residents in the immediate area surrounding the airport.

Construction alternatives include a floating runway, a pile‐sup‐ported runway, and an earth‐fill runway. Luster analyzed alter‐natives to reconfigure runways to achieve public agencies, as well as managed the public relations component of the program.



SAN FRANCISCO INTERNATIONAL AIRPORT (cont.)

AIRTRAIN PROJECT

The AirTrain Project was developed to replace the airport passen‐ger shuttle system. The AirTrain serves the airport’s terminal complex and remote locations to the north of the terminals. Construction of fixed facilities included station platform struc‐tures, equipment rooms, safety walkways, and a 25,000 square ‐foot maintenance facility. In addition, three platform passenger stations were built (one each at the south, central, and north terminals), and pedestrian bridges connecting stations to ter‐minals were constructed:

Guideway/Fixed Facilities

West Cargo and Lot D Stations

Maintenance Facility

Domestic Terminal Stations

LUSTER was the prime Construction Manager, in a joint venture for the $450 million AirTrain Project. Our services involved construction bidding; management and coordination of contractors’ activities; inspection of work for compliance with contract documents and codes; development and monitoring of construction schedules; management of cost and contractor payments; monitoring and reporting of progress; mitigation of construction conflicts; and providing of close‐out services. LUSTER also conducted constructability and value engineering reviews. Other LUSTER services included:

Computer Simulation

Operating Systems Implementation

Graphics Support

Geotechnical Services

NORTH FIELD CARGO FACILITY PROJECT

LUSTER was the prime consultant, in a joint venture, for the $57 million reconfiguration of the North Field cargo and maintenance facilities at SFIA. This project was designed to provide improved facility access and additional aircraft parking area. The work in‐volved improvements to airside and landside access, including pavements.

The long‐span facility is a pile‐supported, high‐bay, two‐story structure with nearly 200,000 square feet of ground‐level ware‐house space and 35,000 square feet of ground‐level office space. The roof has multiple skylights to allow natural light into the office and warehouse areas. The facility can accommodate 82 trucks on the landside and five wide‐body aircraft on the airside.

LUSTER staff performed constructability and value engineering reviews; assisted with construction bidding; managed and coordinated contractor activities; inspected contractor’s work for quality control and compliance; monitored schedules; managed cost and contractor payments; monitored and reported on progress; and provided close‐out services.



SAN FRANCISCO INTERNATIONAL AIRPORT (cont.)

SOUTH TERMINAL MODIFICATIONS & BOARDING AREA B REMODEL PROJECT

In a joint venture, LUSTER was prime Construction Manager for a $123 million conversion of the existing international terminal and Boarding Area B to a domestic terminal.

The central portion of the existing South Terminal was renovated to accommodate a pedestrian connection to the AirTrain. The mezzanine level was modified, and the baggage system was improved.



BIRMINGHAM‐SHUTTLESWORTH INTERNATIONAL AIRPORT BIRMINGHAM, ALABAMA

AIR CARRIER APRON REHABILITATION PROJECT

LUSTER, in a joint venture, performed project management and field supervision for the $12 million Apron Rehabilitation Project. The project involved planning, design, and construction (improve‐ment, rehabilitation, and replacement) of all aprons throughout the airport. The project involved the rehabilitation of 37,500 square yards of pavement and improvements to the drainage sys‐tem. Drainage improvements involved installation of 4,000 linear feet of reinforced concrete pipe. Construction was limited to specific areas in an effort to mitigate the impact of construction on the air carrier operations.

LUSTER coordinated construction activities with Birmingham‐Shuttlesworth Airport’s aviation operations department. Our services included development and maintenance of the master schedule; development of a management plan; implementation and maintenance of the management information system (MIS); coordination of permitting; implementation of design procedures; participation in design reviews; value anal‐ysis; procurement assistance; contractor qualification and selection; and construction contract administration. LUSTER also coordinated work with the Owner, FAA and contractors. In addition, LUSTER reviewed submittals and project costs, managed the change order process, produced monthly reports; and conducted the project close‐out.

NEWARK‐LIBERTY INTERNATIONAL AIRPORT NEWARK, NEW JERSEY

AIRPORT REDEVELOPMENT PROGRAM

In a sub consultant role, LUSTER provided project controls and IS/IT support services for the $3.8 billion Port Authority of New York and New Jersey’s Capital Improvement Program. The pro‐gram was accomplished in conjunction with Continental Airlines’ Global Gateway Project at Terminal C and the extension of the monorail to New Jersey Transit and Amtrak rail lines. In addition, the program involved improvements to all terminals and a new control tower constructed by the Federal Aviation Administra‐tion. Other projects included the construction of new parking structures, roadways, frontage roads, and bridges.

LUSTER developed and maintained construction schedules of work assigned to the general contractors. Our services included cost estimating, schedule analysis, and report preparation.



POINTS OF CONTACT

Robert A. Luster President

Office Phone ........... (415) 381‐5031 E‐mail: [email protected]

Robert S. “Bobby” Vickery Vice President, East and Central Regions

Mobile Phone ........... (770) 365‐3342 Office Phone ............. (770) 952‐5899 E‐mail: [email protected]

Steve Peaslee, PMP Vice President

Mobile Phone ........... (318) 623‐0693 E‐mail: [email protected]

Luster Administrative Offices

Corporate Headquarters

1701 Westwind Drive Suite 117 Bakersfield, CA 93301 Office: (661) 869‐0157 Facsimile: (661) 327‐3606

Operations Headquarters

1581 Phoenix Boulevard Suite 10 Atlanta, GA 30349 Office: (770) 952‐5899 Facsimile: (770) 783‐6889

Providing Professional Services (including Strategic Planning, Business Process Improvement, and Program, Project, Construction and Facilities Management) to a Broad Array of National and Regional Private Sector Clients and Governmental Agencies Across the United States


“You Have Challenges; We Provide Solutions”

Robert A. Luster President

Office: (415) 381‐5031 [email protected]

Robert S. “Bobby” Vickery Vice President, East and Central Regions

Mobile: (770) 365‐3342 [email protected]

Steve Peaslee, PMP Vice President

Mobile: (318) 623‐0693 [email protected]

Luster National, Inc. Toll‐Free: 1.888.4LUSTER

www.Luster.com

Offices Across the United States

Atlanta, GA

Bakersfield, CA

Highland Falls, NY

Houston, TX

Mill Valley, CA

Oakland, CA

Luster in Europe

Vicenza, IT

Corporate Headquarters 1701 Westwind Drive Suite 117 Bakersfield, CA 93301 Office: (661) 869‐0157 Facsimile: (661) 327‐3606

Operations Headquarters 1581 Phoenix Boulevard Suite 10 Atlanta, GA 30349 Office: (770) 952‐5899 Facsimile: (770) 783‐6889

providing professional services (including strategic ... capture and processing disaster response...

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