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© 2018 Fannie Mae. Trademarks of Fannie Mae. 1 Mortgage Lender Sentiment Survey ® Providing Insights Into Current Lending Activities and Market Expectations Q2 2018 Full Report – published June 12, 2018

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Page 1: Providing Insights Into Current Lending Activities and ... · Lenders in the Fannie Mae database are sorted by their firm’s total 2017 loan origination volume and then assigned

© 2018 Fannie Mae. Trademarks of Fannie Mae. 1

Mortgage Lender Sentiment Survey®

Providing Insights Into Current Lending Activities and Market Expectations

Q2 2018 Full Report – published June 12, 2018

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© 2018 Fannie Mae. Trademarks of Fannie Mae. 2

Table of Contents

Summary of Key Findings………………………………………………………………………………………….……..………………………………………….. 4Research Objectives…………………………………………………………………………………………………………………………………………………… 5Q2 2018 Respondent Sample and Groups…..………………………………………………………………......................................................................... 6Key Findings

Consumer Demand (Purchase and Refinance Mortgages)…......................................................................................................................................................... 8Credit Standards……………..………………………………………………………………………………………………………............................................................ 11Profit Margin Outlook………………………………………………………………………………………………………………….......................................................... 13

Appendix………………………………………………………………………………………………………………………………………………………………… 16Survey Methodology Details…………………………………………………………………………………………………………………………………………………… 17Economic and Housing Sentiment……………………………………………………………………………………………................................................................... 25Consumer Demand (Purchase Mortgages)………………………………………………………………………………………………………………………………….. 29Consumer Demand (Refinance Mortgages)…………………………………………………………………………………………………………………………………. 41Credit Standards………………......................................................................................................................................................................................................... 48Profit Margin Outlook…………………………………………………………………………………………………………………………………………………………… 56Survey Question Text…………………………………………………………………………………………………………………………………………………………... 61

Q2 2018 Mortgage Lender Sentiment Survey®

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DisclaimerOpinions, analyses, estimates, forecasts, and other views of Fannie Mae's Economic & Strategic Research (ESR) group or survey respondents included in these materials should not be construed as indicating Fannie Mae's business prospects or expected results, are based on a number of assumptions, and are subject to change without notice. Howthis information affects Fannie Mae will depend on many factors. Although the ESR group bases its opinions, analyses, estimates, forecasts, and other views on information it considers reliable, it does not guarantee that the information provided in these materials is accurate, current, or suitable for any particular purpose. Changes in the assumptions or the information underlying these views could produce materially different results. The analyses, opinions, estimates, forecasts, and other views published by the ESR group represent the views of that group or survey respondents as of the date indicated and do not necessarily represent the views of Fannie Mae or its management.

Q2 2018 Mortgage Lender Sentiment Survey®

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• Lenders’ net profit margin outlook has stayed negative for seven consecutive quarters. Though it is less negative than the outlook seen last quarter (Q1 2018), it is worse than the one seen one year ago (Q2 2017). “Competition from other lenders” remains the top driver that lenders point to for their lower profit margin outlook, tying last quarter’s survey high.

• For purchase mortgages, for GSE eligible and government loans, the net share of lenders reporting demand growth over the prior three months as well the net share reporting growth expectations over the next three months reached the lowest reading for any second quarter over the past three years.

• For non-GSE eligible loans, the net share of lenders reporting demand growth over the prior three months hit a two-year high for the same quarter (Q2).

• For refinance mortgages, on net, more lenders continued reporting declining demand over the prior three months, reaching the lowest level since Q2 2014.

Purchase Mortgage Demand

Q2 2018 Mortgage Lender Sentiment Survey®

Profit Margin Outlook

Refinance Mortgage Demand

Key Findings – Q2 2018: Mortgage demand sentiment reached a three-year low, with profit margin outlook remaining negative.

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Research Objectives

Tracks insights and provides benchmarks into current and future mortgage lending activities and practices.

Quarterly Regular Questions– Consumer Mortgage Demand

– Credit Standards

– Profit Margin Outlook

• The Mortgage Lender Sentiment Survey®, which debuted in March 2014, is a quarterly online survey among senior executives in the mortgage industry.

• The survey is unique because it is used not only to track lenders’ current impressions of the mortgage industry, but also their insights into the future.

• It is a quarterly 10-15 minute online survey of senior executives, such as CEOs and CFOs, of Fannie Mae’s lending institution customers.• The results are reported at the lending institution parent-company level. If more than one individual from the same institution completes the

survey, their responses are averaged to represent their parent company.

Featured Specific Topic Analyses– Mortgage Data Initiatives

– Lenders’ Customer Service Channel Strategies

– Lenders’ Experiences with APIs and Chatbots

– Next-Gen Technology Service Providers (TSPs)

– Mortgage Technology Innovation

– Lenders’ Experiences with TRID

Q2 2018 Mortgage Lender Sentiment Survey®

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Q2 2018 Respondent Sample and GroupsFor Q2 2018, a total of 187 senior executives completed the survey during May 2-14, representing 170 lending institutions.*

Smaller Institutions

Bottom 65% of lenders

Larger Institutions Top 15% of lenders

Mid-sized Institutions Top 16% - 35% of lenders

100%

85%

65%

Lender Size Groups**

LOWER loan origination volume

HIGHER loan origination volume

Sample Q2 2018 Sample Size

Total Lending InstitutionsThe “Total” data throughout this report is an average of the means of the three lender-size groups listed below.

170

Lender Size

Groups

Larger InstitutionsLenders in the Fannie Mae database who were in the top 15% of lending institutions based on their total 2017 loan origination volume (above $1.18 billion)

40

Mid-sized Institutions Lenders in the Fannie Mae database who were in the next 20% (16%-35%) of lending institutions based on their total 2017 loan origination volume (between $400 million and $1.18 billion)

36

Smaller Institutions Lenders in the Fannie Mae database who were in the bottom 65% of lending institutions based on their total 2017 loan origination volume (less than $400 million)

94

Institution Type***

Mortgage Banks (non-depository) 56

Depository Institutions 67

Credit Unions 34

* The results of the Mortgage Lender Sentiment Survey are reported at the lending institutional parent-company level. If more than one individual from the same institution completes the survey, their responses are averaged to represent their parent institution. ** The 2017 total loan volume per lender used here includes the best available annual origination information from Fannie Mae, Freddie Mac, and Marketrac. Lenders in the Fannie Mae database are sorted by their firm’s total 2017 loan origination volume and then assigned into the size groups, with the top 15% of lenders being the “larger” group, the next 20% of lenders being the “mid-sized” group and the rest being the “small” group.*** Lenders that are not classified into mortgage banks or depository institutions or credit unions are mostly housing finance agencies.Q2 2018 Mortgage Lender Sentiment Survey®

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Loan Type DefinitionQuestions about consumer mortgage demand and credit standards are asked across three loan types: GSE Eligible, Non-GSE Eligible, and Government loans.

Loan Type Definition Used in the Survey

Loan Type Definition

GSE Eligible LoansGSE Eligible Mortgages are defined as mortgages meeting the underwriting guidelines, including loan limit amounts, of the Government-Sponsored Enterprises (GSEs) Fannie Mae and Freddie Mac. Government loans are excluded from this category.

Non-GSE Eligible Loans

Non-GSE Eligible Mortgages are defined as mortgages that do not meet the GSE guidelines for purchase. These loans typically require larger down payments and may carry higher interest rates than GSE loans. Government loans are excluded from this category.

Government LoansGovernment Mortgages primarily include Federal Housing Administration (FHA) and the Department of Veterans Affairs (VA) insured loans, but also includes other programs such as Rural Housing Guaranteed and Direct loans.

Q2 2018 Mortgage Lender Sentiment Survey®

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Consumer Demand(Purchase and Refinance Mortgages)• For purchase mortgages, for GSE eligible and government loans, the net share of lenders reporting

demand growth over the prior three months as well the net share reporting growth expectations over the next three months reached the lowest reading for any second quarter over the past three years. o For non-GSE eligible loans, the net share of lenders reporting demand growth over the prior three

months hit a two-year high for the same quarter (Q2).• For refinance mortgages, on net, more lenders continued reporting declining demand over the prior three

months, reaching the lowest level since Q2 2014. The net share of lenders reporting demand growth expectations for the next three months continued to be negative, but remained relatively stable from last quarter (Q1 2018).

Q2 2018 Mortgage Lender Sentiment Survey®

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Purchase Mortgage DemandFor GSE eligible and government loans, the net share of lenders reporting demand growth over the prior three months as well as the net share reporting growth expectations over the next three months reached the lowest reading for any second quarter over the past three years. For non-GSE eligible loans, the net share of lenders reporting demand growth over the prior three months hit a two-year high for the same quarter (Q2).

Q2 2018 Mortgage Lender Sentiment Survey®

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchase mortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Non-GSE EligibleGSE Eligible Government

Up

Net Up +Down

Past 3 Months

Next 3 Months

77% 75%

50% 50%*71% 70%28%

26%*6% 5%

22%24%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

62%53% 46%

57%*

56%43%

28%44%*

6% 10%18%

13%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

65% 63%48% 41%*

58% 57% 28%

15%*7% 6%20%

26%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

65% 61% 61%55%

60% 60%

55%

47%

5% 1% 6% 8%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

54% 47%57% 55%*

49% 43% 51% 51%

5% 4% 6% 4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

56% 61% 64%49%

51%58%

59% 39%^

5% 3% 5% 10%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

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Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Non-GSE Eligible Government

Up

Net Up +Down

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinance mortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

Refinance Mortgage DemandOn net, more lenders continued reporting declining demand over the prior three months, reaching the lowest level since Q2 2014. The net share of lenders reporting expectations for demand growth over the next three months continued to be negative, but remained relatively stable from last quarter (Q1 2018).

Q2 2018 Mortgage Lender Sentiment Survey®

GSE Eligible

44% 34%5% 5%

30%

13% -63% -67%*14% 21%

68% 72%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

64%47%

6% 4%50%30%

-68% -73%*

14% 17%

74% 77%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

53%36%

6% 3%39%

17%-66% -73%*

14% 19%

72% 76%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

14% 17%

9% 9%

-20% -1%-35% -46%

34%18%

44% 55%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

18%

21%

10% 6%-21%

5%-37%

-52%

39%

16%

47% 58%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

15% 14% 8% 5%-22% -3%

-39%-54%

37%17%

47% 59%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

Past 3 Months

Next 3 Months

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Credit Standards• The net share of lenders reporting easing of credit standards over the prior three months as well as the net

share of lenders reporting easing for the next three months remained stable overall. • However, the net share reporting easing of credit standards for non-GSE eligible loans appeared to tick up

from last quarter. In particular, the net easing share for non-GSE eligible loans for the next three months reached a survey high.

Q2 2018 Mortgage Lender Sentiment Survey®

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Net Ease + = % of lenders saying ease minus % of lenders saying tightenThe % saying “remain unchanged” is not shown

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Non-GSE EligibleGSE Eligible Government

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

Ease

Net Ease +Tighten

Past 3 Months

Next 3 Months

Q2 2018 Mortgage Lender Sentiment Survey®

12% 12% 17% 13%

6% 9%14% 12%

6% 3%3% 1%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

13% 10%17% 16%

7%4%

10%14%

6%6%

7% 2%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

10% 11% 16% 14%

5% 6%12% 13%

5% 5% 4% 1%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

7% 8%16%

8%^

3%4%

15%8%^4%

4%1%

0%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

7% 6%15% 18%

3% 0%

12% 17%4% 6% 3% 1%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

8% 5%12%

6%

4%2%

10%5%

4%3%

2%1%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

Credit StandardsThe net share of lenders reporting easing of credit standards over the prior three months as well as the net share reporting easing for the next three months overall remained stable. However, the net easing share for non-GSE eligible loans appeared to tick up from last quarter. In particular, the net easing share for non-GSE eligible loans for the next three months reached a survey high.

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Profit Margin Outlook • Lenders’ net profit margin outlook has stayed negative for seven consecutive quarters. Though it is less

negative than the outlook seen last quarter (Q1 2018), it is worse than the one seen one year ago (Q2 2017).

• Since Q1 2017 (for six consecutive quarters), “competition from other lenders” has remained the top reason that lenders cited for their lower profit margin outlook, tying last quarter’s survey high. “Market trend changes” continues to be the next key reason lenders cited for their lower profit margin outlook.

Q2 2018 Mortgage Lender Sentiment Survey®

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Increase

About the same

Decrease

Q: Over the next three months, how much do you expect your firm's profit margin to change for its single-family mortgage production? [Showing: (Substantially Increase (25+ basis points) + Moderately Increase (5 - 25 basis points)), About the same (0 - 5 basis points), (Moderately Decrease (5 - 25 basis points) + Substantially Decrease (25+ basis points)]Q: What do you think will drive the increase (decrease) in your firm’s profit margin over the next three months? Please select up to two of the most important reasons.

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Key Reasons for Expected Decrease – Q2 2018Competition from other lenders 78%Market trend changes (i.e., shift from refinance to purchase) 31%

Staffing (personnel costs) 19%

Consumer demand 19%

Operational efficiency (i.e., technology) 12%

Key Reasons for Expected Increase – Q2 2018Operational efficiency (i.e., technology) 58%

Consumer demand 56%

Market trend changes (i.e., shift from refinance to purchase) 31%

Non-GSE (other investor) pricing and policies 15%

Staffing (personnel costs) reduction 13%

Net increase %(% of lenders saying increase minus % of lenders saying decrease)

Showing data for selected answer choices only. n=52

Showing data for selected answer choices only. n=30

1%

-25% -29%

14% 12% 11%

-31% -22%

-6%-12%

-22% -31%-17%

Q2 2018 Mortgage Lender Sentiment Survey®

48% 49% 46% 49% 53% 55%39% 46% 48% 54% 46% 35% 47%*

26% 13% 13%33% 30% 28%

15%16% 23% 17%

16%17%

18%

25%38% 42%

19% 18% 17%46% 38% 29% 29% 38% 48%

35%*

Profit Margin OutlookQ2 ‘15

Q3 ‘15

Q4 ‘15

Q1 ‘16

Q2 ‘16

Q3 ‘16

Q4 ‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

n=222 n=200 n=186 n=194 n=164 n=190 n=134 n=166 n=176 n=174 n=190 n=184 n=159

Lenders’ Profit Margin Outlook – Next 3 MonthsLenders’ net profit margin outlook has stayed negative for seven consecutive quarters. Though it is less negative than the outlook seen last quarter (Q1 2018), it is worse than the one seen one year ago (Q2 2017). Those expecting a lower profit margin outlook continued to point to “competition from other lenders” as the primary reason.

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cc

StaffingConsumer DemandCompetition from Other Lenders

Decreased Profit Margin Outlook – Top Drivers“Competition from other lenders” has continued to be cited as the top reason for lenders’ decreased profit margin outlook since Q1 2017 (for six consecutive quarters), tied to last quarter’s survey high. “Market trend changes” continues to be the next key reason lenders cited for lower profit margin outlook.

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q: What do you think will drive the decrease in your firm’s profit margin over the next three months? Please select the two most important reasons and rank them in order of importance. (Showing % rank 1 + 2)Total: Q2 2016: N=29; Q3 2016: N=33; Q4 2016: N=64; Q1 2017: N=63 ; Q2 2017: N=49 ; Q3 2017: N=49 ; Q4 2017: N=75 ; Q1 2018: N=85 ; Q2 2018: N=52

Q2 2018 Mortgage Lender Sentiment Survey®

Market Trend Changes

44% 46% 39%

66% 71% 74% 75% 78%

78%

8%23%

43% 51%

26%15% 19%

35%

31%

6%21% 26%

10% 18%35% 30% 22%

19%

12%31%

19%7%

21% 17%29%

12%

19%

Q22016

. . . Q22017

. . . Q22018

Q22016

. . . Q22017

. . . Q22018

Q22016

. . . Q22017

. . . Q22018

Q22016

. . . Q22017

. . . Q22018

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Appendix

Survey Methodology Details………………………………………………………………………… 17Economic and Housing Sentiment…………………………………………………………………. 25Consumer Demand (Purchase Mortgages)……………………………………………………….. 29Consumer Demand (Refinance Mortgages)………………………………………………………. 41Credit Standards………………………………………………………………………………………. 48Profit Margin Outlook…………………………………………………………………………………. 56Survey Question Text…………………………………………………………………………………. 61

Q2 2018 Mortgage Lender Sentiment Survey®

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Survey Methodology DetailsAppendix

Q2 2018 Mortgage Lender Sentiment Survey®

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Mortgage Lender Sentiment Survey®

Background• The Fannie Mae Mortgage Lender Sentiment Survey is a quarterly online survey of senior executives of Fannie Mae’s lending institution

partners to provide insights and benchmarks that help mortgage industry professionals understand industry and market trends and assess their own business practices.

Survey Methodology• A quarterly, 10-15 minute online survey among senior executives, such as CEOs and CFOs, of Fannie Mae’s lending institution partners.• To ensure that the survey results represent the behavior and output of organizations rather than individuals, the Fannie Mae Mortgage

Lender Sentiment Survey is structured and conducted as an establishment survey.• Each respondent is asked 40-75 questions.

Sample Design• Each quarter, a random selection of approximately 3,000 senior executives among Fannie Mae’s approved lenders are invited to participate

in the study.

Data Weighting• The results of the Mortgage Lender Sentiment Survey are reported at the institutional parent-company level. If more than one individual from

the same parent institution completes the survey, their responses are averaged to represent their parent institution.

Q2 2018 Mortgage Lender Sentiment Survey®

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Lending Institution CharacteristicsFannie Mae’s customers invited to participate in the Mortgage Lender Sentiment Survey represent a broad base of different lending institutions that conducted business with Fannie Mae in 2017. Institutions were divided into three groups based on their 2017 total industry loan volume – Larger (top 15%), Mid-sized (top 16%-35%), and Smaller (bottom 65%). The data below further describe the composition and loan characteristics of the three groups of institutions.

37% 34% 47%4% 20%

35%51%40%

10%

7% 6% 8%

Larger Mid-sized Smaller

Other

Mortgage Banks

Credit Union

Depository Institution

Institution Type

57% 60% 69%

20% 17%18%

23% 23% 14%

Larger Mid-sized Smaller

Government

Jumbo

Conforming

Loan Type

45% 41%55%

55% 59%45%

Larger Mid-sized Smaller

Purchase

Refi

Loan Purpose

Q2 2018 Mortgage Lender Sentiment Survey®

Note: Government loans include FHA loans, VA loans and other non-conventional loans from Marketrac.

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Sample Sizes

Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q2 2018Sample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

ErrorSample

SizeMargin of

Error

Total Lending Institutions 169 ± 7.12% 200 ± 6.47% 139 ±7.93% 177 ±7.18% 184 ±7.22% 190 ±6.64% 196 ±6.42% 196 ±6.43% 170 ±7.04%

Loan Origination Volume Groups

Larger Institutions 57 ±11.28% 70 ±9.82% 50 ±12.30% 58 ±12.76% 54 ±13.34% 58 ±11.16% 72 ±9.47% 64 ±10.32% 40 ±13.79%

Mid-sized Institutions 54 ±12.13% 59 ±11.50% 45 ±13.53% 47 ±14.20% 58 ±12.87% 66 ±10.69% 55 ±11.78% 51 ±12.36% 36 ±15.07%

Smaller Institutions 58 ±12.50% 71 ±11.22% 44 ±14.46% 72 ±11.43% 72 ±11.55% 66 ±11.65% 69 ±11.25% 81 ±10.30% 94 ±9.60%

Institution Type

Mortgage Banks 65 ±10.78% 65 ±10.79% 52 ±12.40% 53 ±13.36% 58 ±12.87% 73 ±10.12% 74 ±9.88% 69 ±10.36% 56 ±11.87%

Depository Institutions 63 ±11.84% 79 ±10.46% 54 ±12.87% 72 ±11.43% 82 ±10.82% 75 ±10.71% 77 ±10.37% 63 ±11.63% 67 ±11.29%

Credit Unions 34 ±16.16% 49 ±13.21% 29 ±17.60% 44 ±14.68% 36 ±16.33% 38 ±15.18% 37 ±15.27% 56 ±12.04% 34 ±16.05%

2016Q1 was fielded between February 3, 2016 and February 16, 2016Q2 was fielded between May 4, 2016 and May 16, 2016Q3 was fielded between August 3, 2016 and August 15, 2016Q4 was fielded between November 10, 2016 and November 20, 2016

2017Q1 was fielded between February 1, 2017 and February 13, 2017Q2 was fielded between May 3, 2017 and May 14, 2017Q3 was fielded between August 2, 2017 and August 13, 2017Q4 was fielded between November 1, 2017 and November 14, 2017

Q2 2018 Mortgage Lender Sentiment Survey®

2018Q1 was fielded between February 7, 2018 and February 19, 2018Q2 was fielded between May 2, 2018 and May 14, 2018

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2018 Q2 Cross-Subgroup Sample Sizes

Total Larger Lenders

Mid-Sized Lenders

Smaller Lenders

Total 170 40 36 94

Mortgage Banks(non-depository)

56 19 23 14

Depository Institutions 67 15 8 44

Credit Unions 34 2 4 28

Q2 2018 Mortgage Lender Sentiment Survey®

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2018 Q2 Sample Sizes: Consumer Demand

Past 3 Months Next 3 MonthsGSE

EligibleNon-GSE Eligible Government GSE

EligibleNon-GSE Eligible Government

Total Lending Institutions 169 149 139 169 148 141

Larger Institutions 39 39 36 39 38 36

Mid-sized Institutions 36 30 34 36 30 35

Smaller Institutions 94 80 69 94 80 70

Past 3 Months Next 3 MonthsGSE

EligibleNon-GSE Eligible Government GSE

EligibleNon-GSE Eligible Government

Total Lending Institutions 162 143 130 162 143 132

Larger Institutions 37 37 34 37 37 34

Mid-sized Institutions 35 29 32 35 28 33

Smaller Institutions 90 77 63 90 78 65

Q2 2018 Mortgage Lender Sentiment Survey®

Purchase Mortgages:

Refinance Mortgages:

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2018 Q2 Sample Sizes: Credit Standards

Past 3 Months Next 3 MonthsGSE

EligibleNon-GSE Eligible Government GSE

EligibleNon-GSE Eligible Government

Total Lending Institutions 168 151 140 169 152 142

Larger Institutions 39 39 36 39 39 36

Mid-sized Institutions 36 30 34 36 30 35

Smaller Institutions 93 82 69 94 83 70

Q2 2018 Mortgage Lender Sentiment Survey®

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Calculation of the “Total”

The “Total” data presented in this report is an average of the means of the three loan origination volume groups (see an illustrated example below). Please note that percentages are based on the number of financial institutions that gave responses other than “Not Applicable.” Percentages may add to under or over 100% due to rounding.

Example:

Q2 2018 Mortgage Lender Sentiment Survey®

Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? GSE Eligible (Q2 2018)

Larger Institutions

Mid-sized Institutions

Smaller Institutions Q2 “Total”

Go up 53% 46% 51% 50% [(53% + 46% + 51%)/3]

Stayed the same 31% 27% 21% 26%

Go down 17% 26% 28% 24%

75%

50%

26%

50%*

20%28%

38%

26%*

5% 22%

35%

24%*

Q22016

Q32016

Q42016

Q12017

Q22017

Q32017

Q42017

Q12018

Q22018

GSE Eligible

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Economic and Housing SentimentAppendix

Q2 2018 Mortgage Lender Sentiment Survey®

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U.S. Economy Overall

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year) National Housing Survey: http://www.fanniemae.com/portal/research-and-analysis/housing-survey.html

Q2 2018 Mortgage Lender Sentiment Survey®

In general, do you, as a senior mortgage executive, think the U.S.

economy overall is on the right track or the wrong track?

Total

Larger Institutions Mid-sized Institutions Smaller Institutions

National Housing Survey ®

Among the General Population (consumers)

Right TrackDon’t knowWrong Track

61% 59%

84%89%

10% 7% 11% 6%

29% 34%

6% 5%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

38% 36%

47% 50%

10% 6%13% 14%

52%58%

40%37%

May2015

. . . May2016

. . . May2017

. . . May2018

55% 61%

81%88%

6% 5%10%

5%

38% 34%

8%8%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

74%

57%86%

93%

5% 8% 8% 7%21%

34%

6% 0%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

54% 60%

83%

87%

17%7%

14%

6%

29% 33%

3%7%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

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National Housing Survey: http://www.fanniemae.com/portal/research-and-analysis/housing-survey.html

Q2 2018 Mortgage Lender Sentiment Survey®

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Home Prices – Next 12 Months

Total National Housing Survey ®

Among the General Population (consumers)

Go UpStay the SameGo Down

Nationally, during the next 12 months, do you, as a senior mortgage executive, think home prices in general will go up,

go down, or stay the same as where they are now?

By about what percent do you, as a senior mortgage executive, think home prices

nationally will go up/down on average over the next 12 months?

70% 65%78% 74%

26% 30%18% 19%

3% 2% 3% 4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

49% 48% 48% 55%

36%39%

39% 33%

6% 6% 8% 6%

May2015

. . . May2016

. . . May2017

. . . May2018

77% 75% 79% 78%

20% 21%13% 18%

2% 4%6%

5%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

70%62%

78% 76%

26% 31%19% 15%

4% 0% 3% 3%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

62% 59%

78%69%

33% 38%21% 26%

3% 3% 0% 4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

2.8% 2.5% 3.5% 3.4% 2.8% 2.4% 2.6% 3.5%

3.0% 2.7% 3.6% 3.2% 2.8% 2.4% 3.3% 3.4% 2.5% 2.5% 3.7% 3.6%

Larger Institutions Mid-sized Institutions Smaller Institutions

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Difficulty of Getting a Mortgage

National Housing Survey: http://www.fanniemae.com/portal/research-and-analysis/housing-survey.html

Q2 2018 Mortgage Lender Sentiment Survey®

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

c

Total National Housing Survey ®

Among the General Population (consumers)Do you think it is very difficult,

somewhat difficult, somewhat easy, or very easy for consumers to get a home

mortgage today?

Easy (Very easy + Somewhat easy)

Difficult(Very difficult + Somewhat difficult)

Larger Institutions Mid-sized Institutions Smaller Institutions

8%

25% 27%

51%^92% 76% 74%

49%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

18%29% 32%

54%^

82%70% 69%

45%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

50% 55% 55% 56%

46% 43% 42% 41%

May2015

. . . May2016

. . . May2017

. . . May2018

24% 28%41%

59%^

77% 73%59%

41%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

23%36%

26%

53%^

77%64%

75%

44%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

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Consumer Demand(Purchase Mortgages)

Appendix

Q2 2018 Mortgage Lender Sentiment Survey®

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Purchase Mortgage Demand: GSE Eligible (by institution size)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchasemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

79% 75%55% 53%*70%

73%

37%

36%*

9% 2% 18% 17%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

81% 78%

47% 46%77%74%

17%20%*

4% 4%

30% 26%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

73% 71%48% 51%*68%

62% 29%

23%*5% 9%

19%

28%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

64%60% 68%

53%

56%60% 61% 45%

8% 0% 7% 8%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

65%60% 58% 63%61%

60% 50% 56%

4% 0% 8% 7%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

64%64%

56% 51%60%

62% 50% 42%4% 2% 6% 9%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Purchase Mortgage Demand: GSE Eligible (by institution type)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchasemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

83% 70%

53% 55%*79%65%

28% 37%*

4% 5%25% 18%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

71% 78%

46% 45%*62% 73%

20%15%*9% 5%

26%30%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

80% 78%54%

51%78%72%

42%

24%2% 6% 12%27%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

69%

59%75% 53%^68%

59% 69%46%

1% 0% 6% 7%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

62% 65% 53% 54%56%

65%46% 43%

6% 0% 7% 11%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

66% 61% 60% 55%62% 58% 57% 48%

4% 3% 3% 7%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Purchase Mortgage Demand: Non-GSE Eligible (by institution size)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchasemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

63% 56%

48%

63%*55% 46%

36%

51%*

8% 10%12%

12%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

75%53%

51%59%*

71% 46%26%

51%*

4% 7%25%

8%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

53% 49%41%

50%45% 35%

24% 29%8% 14%

17% 21%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

50% 48% 54% 51%43%

48%

51% 47%

7% 0% 3% 4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

57%47% 65% 68%*S

53%

45% 58%68%*S

4%

2%

7% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

54% 47% 50% 46%49% 37% 40% 38%

5% 10% 10% 8%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Purchase Mortgage Demand: Non-GSE Eligible (by institution type)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchasemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

59%

35% 42%56%*

53%19% 23%

42%*

6%16% 19% 14%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

59% 58%

44%57%*50% 49%

21%

39%*

9% 9%23%

18%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

66% 62% 56% 54%62% 55% 46% 39%

4% 7% 10%15%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

53% 45%54% 58%

51% 43% 46% 56%*

2% 2% 8% 2%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

54%43%

54% 52%47%

36%45% 44%

7% 7% 9% 8%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

53% 54% 64% 51%49% 51%

61%45%

4% 3% 3% 6%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Purchase Mortgage Demand: Government (by institution size)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchasemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

77% 66% 55%

43%*71%62%

39%

22%*6% 4%

16%

21%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

66%66%

39% 40%*60%

58%

8% 8%6% 8%

31% 32%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

48% 55% 48% 42%*38% 49% 35%

16%10% 6%

13%

26%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

62% 61%76%

47%^58% 56%73%

40%^

4% 5% 3% 7%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

60% 60% 54% 56%55% 58% 46% 44%

5% 2% 8% 12%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

42%

65% 59%41%^

34%62%

53%33%

8% 3% 6% 8%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Purchase Mortgage Demand: Government (by institution type)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchasemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

80% 71%

50% 41%74%

65%

26%10%6% 6%

24%

31%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

50% 51%41%

49%*41% 49%

18%

30%*

9% 2%23%

19%*

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

46% 59% 53%

29%39% 41%47%

6%^7%18%

6%23%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

66%64%

78%53%^65%

62% 73%39%^

1% 2% 5%14%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

50%60% 54%

44%41%

54% 47%37%

9% 6% 7% 7%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

29%

59% 59%34%

22%

53%

59% 30%

7%

6% 0% 4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Purchase Mortgage Demand: Drivers of Change (selected verbatim)

Q: What do you think drove the change in your firm’s consumer demand for single-family purchase mortgages over the past three months? Please be as specific as possible. (Optional)

“Spring buying season; fear of rising rates.” – Mid-sized Institution

Past 3 MonthsN=125

• Rising interest rates• Lack of Inventory• Economic conditions/consumer confidence• Seasonality

“Rising rates, limited inventory.” – Mid-sized Institution

“Interest rates and difficulty locating a home to purchase due to low inventory.” – Larger Institution

“Comparing 1st Qtr 2017 to 2018, we are down in production by 1.17%. I think uncertainty about what the rates were going to at the first of the year contributed to lower volume. I believe uncertainty about government direction was also a factor.” – Smaller Institution

“Consumer confidence and relatively low borrowing rates.” – Larger Institution

“Higher rates have reduced refi incentive. Stronger economy, more jobs etc. causing people to buy homes. Home prices up due to limited stock of existing housing.” – Smaller Institution

Drivers of Demand Up

Drivers of Demand Down

Q2 2018 Mortgage Lender Sentiment Survey®

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*Q: Please tell me the primary reason why you think this is a good time to buy a house.**Q: Please tell me the primary reason why you think this is a bad time to buy a house.

Purchase Mortgage Demand: Drivers of Change (GSE Eligible)You mentioned that you expect your firm’s consumer demand for GSE eligible loans will go up over the next three months. Which of the following housing marketplace factors do you think will drive the demand to go up? Please select up to two of the most important reasons and rank them in order of importance. (Showing % rank 1)

Total LargerInstitutions (L)

Mid-sizedInstitutions (M)

Smaller Institutions (S)

National Housing SurveyAmong the General Population

(consumers)*N= 91 21 22 47

Economic conditions (e.g., employment) overall are favorable 70% 82% 67% 62% 25%

Mortgage rates are favorable 11% 0% 20% 11% 30%

There are many homes available on the market 5% 6% 0% 8% 18%

Home prices are low 2% 0% 0% 6% 10%

It is easy to qualify for a mortgage 1% 0% 0% 4% 5%

You mentioned that you expect your firm’s consumer demand for GSE eligible loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance. (Showing % rank 1)

Total LargerInstitutions (L)

Mid-sizedInstitutions (M)

Smaller Institutions (S)

National Housing SurveyAmong the General Population

(consumers)**N= 13 3 2 8

There are not many homes available on the market 61% 100% 14% 62% 9%

Mortgage rates are not favorable 17% 0% 43% 12% 6%

Home prices are high 5% 0% 0% 12% 51%

Economic conditions (e.g., employment) overall are not favorable 5% 0% 0% 12% 18%

It is difficult to qualify for a mortgage 0% 0% 0% 0% 7%

Q2 2018 Mortgage Lender Sentiment Survey®

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*Q: Please tell me the primary reason why you think this is a good time to buy a house.**Q: Please tell me the primary reason why you think this is a bad time to buy a house.

Purchase Mortgage Demand: Drivers of Change (Non-GSE Eligible)You mentioned that you expect your firm’s consumer demand for Non-GSE eligible loans will go up over the next three months. Which of the following housing marketplace factors do you think will drive the demand to go up? Please select up to two of the most important reasons and rank them in order of importance. (Showing % rank 1)

Total LargerInstitutions (L)

Mid-sizedInstitutions (M)

Smaller Institutions (S)

National Housing SurveyAmong the General Population

(consumers)*N= 76 19 20 36

Economic conditions (e.g., employment) overall are favorable 65% 68% 61% 67% 25%

Mortgage rates are favorable 14% 5% 22% 14% 30%

It is easy to qualify for a mortgage 5% 0% 10% 3% 5%

There are many homes available on the market 4% 7% 0% 5% 18%

Home prices are low 2% 3% 0% 5% 10%

You mentioned that you expect your firm’s consumer demand for Non-GSE eligible loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance. (Showing % rank 1)

Total LargerInstitutions (L)

Mid-sizedInstitutions (M)

Smaller Institutions (S)

National Housing SurveyAmong the General Population

(consumers)**N= 7 1 0 6

There are not many homes available on the market 33% 33% 0% 33% 9%

It is difficult to qualify for a mortgage 25% 67% 0% 0% 7%

Home prices are high 21% 0% 0% 33% 51%

Economic conditions (e.g., employment) overall are not favorable 10% 0% 0% 17% 18%

Mortgage rates are not favorable 0% 0% 0% 0% 6%

Q2 2018 Mortgage Lender Sentiment Survey®

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*Q: Please tell me the primary reason why you think this is a good time to buy a house.**Q: Please tell me the primary reason why you think this is a bad time to buy a house.

Purchase Mortgage Demand: Drivers of Change (Government)You mentioned that you expect your firm’s consumer demand for government loans will go up over the next three months. Which of the following housing marketplace factors do you think will drive the demand to go up? Please select up to two of the most important reasons and rank them in order of importance. (Showing % rank 1)

Total LargerInstitutions (L)

Mid-sizedInstitutions (M)

Smaller Institutions (S)

National Housing SurveyAmong the General Population

(consumers)*N= 65 17 20 28

Economic conditions (e.g., employment) overall are favorable 63% 58% 77% 46% 25%

Mortgage rates are favorable 13% 6% 15% 21% 30%

It is easy to qualify for a mortgage 9% 15% 0% 19% 5%

There are many homes available on the market 5% 14% 0% 4% 18%

Home prices are low 0% 0% 0% 0% 10%

You mentioned that you expect your firm’s consumer demand for government loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance. (Showing % rank 1)

Total LargerInstitutions (L)

Mid-sizedInstitutions (M)

Smaller Institutions (S)

National Housing SurveyAmong the General Population

(consumers)**N= 12 2 4 6

There are not many homes available on the market 45% 60% 25% 67% 9%

Mortgage rates are not favorable 22% 40% 25% 0% 6%

Home prices are high 4% 0% 0% 17% 51%

Economic conditions (e.g., employment) overall are not favorable 4% 0% 0% 17% 18%

It is difficult to qualify for a mortgage 0% 0% 0% 0% 7%

Q2 2018 Mortgage Lender Sentiment Survey®

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Government Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q2 2018

N= 4 23 42 12 8 25 38 16 12

There are not many homes available on the market 0% 37% 35% 37% 65% 81% 72% 66% 73%

Home prices are high 0% 33% 29% 24% 53% 47% 40% 36% 45%

Mortgage rates are not favorable 22% 16% 56% 75% 22% 18% 22% 56% 31%

Economic conditions (e.g., employment) overall are not favorable 0% 54% 40% 22% 12% 27% 15% 19% 4%

It is difficult to qualify for a mortgage 67% 25% 20% 33% 37% 13% 8% 13% 0%^

Non-GSE Eligible Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q2 2018N= 6 24 38 13 11 25 32 17 7

There are not many homes available on the market 0% 37% 30% 18% 41% 84% 65% 61% 79%

Home prices are high 0% 19% 35% 38% 44% 53% 37% 27% 54%

It is difficult to qualify for a mortgage 100% 39% 17% 52% 28% 12% 23% 16% 25%

Mortgage rates are not favorable 32% 21% 66% 77% 43% 19% 21% 64% 21%

Economic conditions (e.g., employment) overall are not favorable 49% 59% 30% 10% 26% 15% 11% 18% 10%

Downward Purchase Demand Outlook DriversThe share of lenders citing a shortage of homes on the market as the top reason in driving down expected future demand has reached a survey high among GSE Eligible loans, and is close to the survey high among Non-GSE Eligible and Government loans.

Q2 2018 Mortgage Lender Sentiment Survey®

*Q: You mentioned that you expect your firm’s consumer demand for GSE Eligible/Non-GSE Eligible/government loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance. (Showing Total, % rank 1+2)

GSE Eligible Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q2 2018N= 1 26 48 19 12 31 48 22 13

There are not many homes available on the market 0% 55% 37% 34% 73% 82% 74% 64% 83%

Home prices are high 0% 33% 33% 39% 48% 47% 41% 47% 74%

Mortgage rates are not favorable 0% 19% 67% 74% 25% 20% 23% 67% 26%*

Economic conditions (e.g., employment) overall are not favorable 100% 41% 26% 12% 7% 12% 15% 13% 5%

It is difficult to qualify for a mortgage 100% 28% 19% 24% 30% 16% 12% 4% 0%

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

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Consumer Demand(Refinance Mortgages)

Appendix

Q2 2018 Mortgage Lender Sentiment Survey®

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Refinance Mortgage Demand: GSE Eligible (by institution size)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinancemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

77% 63%

7% 4%

65% 49%

-78% -79%

12% 14%

85% 83%S

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

63% 47%

6% 3%

46%31%

-68%-81%

17% 16%

74% 84%S

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

50%32%

6% 7%33%

13% -57% -58%L/M17% 19%

63% 65%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

21%

24%

8% 5%

-31%3%

-40% -52%

52%

21%

48% 57%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

11%

18%

13% 3%-26%

2%-35%

-62%^

37%

16%

48%65%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

23%

20%

11% 11%-5% 5%

-35% -41%

28%

15%

46% 52%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Refinance Mortgage Demand: GSE Eligible (by institution type)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinancemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

65% 57%

8% 6%52%

46%

-72%-71%

13%

11%

80% 77%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

59% 36%

6% 8%

44%

12%-61% -62%

15%

24%67% 70%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

56% 48%

3% 0%

36% 39%

-71% -72%

20%

9%

74% 72%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

15%21%

15% 5%

-30%5%

-30%-58%^

45%

16%

45%63%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

19%

22%

12% 11%

-14%4% -31% -39%

33%18%

43% 50%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

21% 18%4% 9%

-10%6%

-55%-49%

31%

12%

59% 58%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Refinance Mortgage Demand: Non-GSE Eligible (by institution size)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinancemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

55% 44%

3% 4%

42% 24%

-76% -74%

13% 20%

79%78%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

47%31%

6% 6%

33%

13%-62%

-70%

14%

18%

68%76%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

31% 26%

7% 3%16%

0%

-49%

-58%*

15%

26%56% 61%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

16% 20%7% 5%

-35% -2% -38% -50%

51%22% 45% 55%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

11%

13% 9% 11%

-16%-1% -30%

-52%

27% 14% 39%63%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

16%

16% 9% 12%

-9% -4% -38% -36%

25% 20% 47% 48%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Refinance Mortgage Demand: Non-GSE Eligible (by institution type)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinancemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

36% 32%

1% 8%22%

13%-82% -60%^

14%

19% 83%

68%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

45%

26%9% 4%

31%

-4% -47%-61%

14%

30% 56% 65%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

38% 50%

3% 0%

21% 43%

-69% -66%17% 7%

72% 66%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

8% 12% 9% 10%

-33% -8% -34%-49%

41% 20% 43%59%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

16% 17% 11% 12%

-11%-2% -27% -35%

27% 19% 38% 47%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

18%23%

2% 9%-9%

10% -60% -45%

27%13%

62% 54%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Refinance Mortgage Demand: Government (by institution size)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinancemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

73% 51%

9% 3%60%

33%

-67%-83%

13% 18%

76% 86%S

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

50% 31%

2% 3%

40%

13%

-76% -78%

10%18% 78% 81%*S

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

28%12%

4% 4%

11% -11% -55% -54%*L

17%23%

59% 58%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

22% 19%9% 6%

-25%-4% -36%

-53%

47% 23% 45%59%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

11%

16%

8% 3%

-20%2% -41%

-66%

31% 14%49%

69%S

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

10% 0% 6% 5%-21%

-12% -41% -42%M

31%12%

47% 47%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Refinance Mortgage Demand: Government (by institution type)

Q: Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? “Up” = Went up significantly + Went up somewhat, “Down” = Went down significantly + Went down somewhatQ: Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinancemortgages to go up, go down, or stay the same? “Up” = Go up significantly + Go up somewhat, “Down” = Go down significantly + Go down somewhat

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

70% 46%

8% 7%61%

34%

-72% -72%

9% 12%

80% 79%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

36%22%

3% 2%

15%-9%

-61% -63%

21%31%

64% 65%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

19% 20%

4% 0%

7% 0% -70% -61%

12% 20%

74%61%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

17%

20%

14% 7%

-29% 5% -31%-57%^

46%15%

45%64%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

12%

10%6% 6%

-19% -12% -35% -42%

31% 22% 41% 48%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

4% 0% 0% 0%

-16%-7% -63% -55%

20% 7%63% 55%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Up + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Up

Net Up +Down

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Credit StandardsAppendix

Q2 2018 Mortgage Lender Sentiment Survey®

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Credit Standards: GSE Eligible (by institution size)

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

9%

18%22% 23%S

4%

16%

20% 23%S5%

2% 2% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

11% 11% 19% 14%

8% 9% 16% 14%S3% 2% 3% 0%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

16%7% 12%

3%*

7% 1%9%

0%*^

9% 6%3%

3%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

9% 11%22%

12%S

7% 7%22%

12%2% 4%

0% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

7% 12% 20%8%

5% 10%20%

8%2% 2%

0% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

7%

0%

7% 2%

0%-6%

5% 2%

7% 6%

2% 0%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Ease + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Ease

Net Ease +Tighten

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Credit Standards: GSE Eligible (by institution type)

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

17% 13%25% 19%C

14% 8% 18% 17%C3% 5% 7% 2%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

9% 10% 11% 7%

0%8% 10% 4%9%2% 1% 3%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

18%6% 12%

0%*

14% 3% 12% 0%*^4% 3% 0% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

14% 8%23%

9%^

12% 5%21%

9%2% 3%

2%0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

5% 9% 12% 5%

0%6% 11% 5%5%3% 1% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

2% 3%

6% 3%

-2% -3%

6% 3%

4% 6%

0% 0%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Ease + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Ease

Net Ease +Tighten

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Credit Standards: Non-GSE Eligible (by institution size)

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

13% 14%23% 18%

8% 8%19% 15%

5% 6%4% 3%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

8% 13% 21% 22%

1%12%

10%

22%S7%

1%11%

0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

17%

4%

9% 10%

10%

-6% 3%6%

7%

10%

6%4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

14%

6%

21% 25%S

10%-3%

21% 24%S

4%

9%

0% 1%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

3%

8%23% 19%

-1%6%

21% 19%4%

2%2% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

5%

4% 2%

7%

1% -2% -5%5%4%

6% 7%

2%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Ease + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Ease

Net Ease +Tighten

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Credit Standards: Non-GSE Eligible (by institution type)

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

12% 9%21% 24%D/C

5%5%

8%

24%D/C7%

4%13% 0%^

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

11%

9%

13% 10%

2% -2%9% 5%9%

11%

4% 5%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

20% 13% 19%5%

20%13% 13%

2%0% 0% 6%

3%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

10% 5%23% 21%

4% 1%

19% 21%6% 4% 4% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

5%

7%

13% 10%

1% -5%9% 8%4%

12%

4% 2%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

5% 7% 10% 10%

3% 7% 10% 5%2% 0% 0% 5%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Ease + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Ease

Net Ease +Tighten

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Credit Standards: Government (by institution size)

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Mid-sized InstitutionsLarger Institutions Smaller Institutions

Past 3 Months

Next 3 Months

17% 15% 21% 26%S

12% 8%17% 26%S

5% 7% 4% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

8% 11% 18%9%

3%7% 13% 9%5%4% 5% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

5%

3% 8% 5%

-3% 0%6%

2%

8%

3%2%

3%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

11% 7%18% 13%S

7%3%

16% 13%S4%

4%2% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

6% 7% 10% 3%

4%3%

8% 3%2%

4%2% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

8% 0% 8%

1%0% 0% 6%-3%

8%

0% 2%

4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level Net Ease + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Ease

Net Ease +Tighten

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Credit Standards: Government (by institution type)

Q: Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? “Ease” = Eased considerably + Eased somewhat, “Tighten” = Tightened somewhat + Tightened considerablyQ: Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? “Ease” = Ease considerably + Ease somewhat, “Tighten” = Tighten somewhat + Tighten considerably

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Q2 2018 Mortgage Lender Sentiment Survey®

Depository InstitutionsMortgage Banks Credit Unions

Past 3 Months

Next 3 Months

17% 16% 22% 18%

13% 9% 15% 18%C

4% 7% 7% 0%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

5%

5% 13% 9%

-2% 2%11% 5%

7%

3% 2% 4%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

0% 0%

12%2%

-8% -6%12% 2%

8% 6%

0% 0%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

13% 6%20%

6%

10%0%

20%4%^3%

6% 0%2%

Q22015

. . . Q22016

. . . Q22017

. . . Q22018

7% 4% 7% 6%

3%4%

3%4%4%

0%4%

2%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

0%

0% 4% 0%

-4%0% 4% 0%

4%

0% 0% 0%Q2

2015. . . Q2

2016. . . Q2

2017. . . Q2

2018

M/D/C - Denote a % is significantly higher than the institution type group that the letter represents at the 95% confidence level Net Ease + = % of lenders saying up minus % of lenders saying downThe % saying “stay the same” is not shown

Ease

Net Ease +Tighten

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Credit Standards: Drivers of Change (selected verbatim)

Q: What do you think drove the change in your firm’s credit standards for approving consumer applications for purchase mortgage loans over the last three months? Please be as specific as possible. (Optional)

“Extremely low delinquencies in our portfolio, positive economic activities and the tax cut is not contemplated in current underwriting.” – Smaller Institution

Past 3 MonthsN=25

• Reduction of overlays/Changes to guidelines• Portfolio/Strategic changes• Economic conditions/Competition

Q: What do you think will drive the change in your firm’s credit standards for approving consumer applications for purchase mortgage loans over the next three months? Please be as specific as possible. (Optional)

“No significant changes to policy, except some relaxing of historic overlays on FHA.” –Larger Institution

Next 3 MonthsN=17

• Market conditions/Competition• Portfolio/Strategic changes• Changes to guidelines

“Decreased volume and competitive pressure.” – Mid-sized Institution

“Standards for protecting from potential loss and REO.” –Smaller Institution

Drivers of Loosening Change

Drivers of Tightening Change

Q2 2018 Mortgage Lender Sentiment Survey®

“Continued expansion by non QM investors.” – Larger Institution

“Review of and response to recent delinquency trends.” – Smaller Institution

“GSE changes to programs. Increase in use of Day 1 Certainty.” – Mid-sized Institution

“Competitive market conditions for Jumbo.” – Larger Institution

“Starting to see excessive competition in the market on credit. We will likely tighten credit slowly because of the irrational competitors.” – Larger Institution

“Higher rates make it even more challenging to approve lower credit score customers.” –Smaller Institution

“All the moratorium offered by lenders and uncertainty within the government as well as people moving to the states.” – Smaller Institution

“Most recent DU update.” – Smaller Institution

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Profit Margin OutlookAppendix

Q2 2018 Mortgage Lender Sentiment Survey®

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Profit Margin Outlook – Next 3 Months (by institution size)

Q: Over the next three months, how much do you expect your firm's profit margin to change for its single-family mortgage production? [Showing: (Substantially Increase (25+ basis points) + Moderately Increase (5 - 25 basis points)), About the same (0 - 5 basis points), (Moderately Decrease (5 - 25 basis points) + Substantially Decrease (25+ basis points)]

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Larger Institutions

Increase

About the same

Decrease

Mid-sized Institutions Smaller Institutions

Net increase %(% of lenders saying increase minus % of lenders saying decrease)

Q2 2018 Mortgage Lender Sentiment Survey®

L/M/S - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level

n=51 n=54 n=57 n=56 n=52 n=68 n=50 n=53 n=49 n=53 n=72 n=58 n=35

Q2‘15

Q3‘15

Q4‘15

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

38% 43% 34%48% 51% 43%

31% 28% 36% 42%27% 25%

58%*^M 50% 51% 48% 53% 50% 59%

42% 52%41% 48% 53%

37% 32%57% 54% 55% 47% 57% 62%

40%56% 66% 72%

58%42% 51%

27% 13%11%

31% 35%29%

11% 16%

36% 14%

12% 9%

9%^ 26% 16% 12%

35% 33%26%

9%13%

18%25% 19%

14% 24%

26%10% 16% 30%

22%28%

24%18%

17% 12%17%

29% 21%

36% 43%56%

20% 14%28%

58% 57%

29%45%

60% 66%

33%* 25% 32% 40%

12% 18% 14%

49%34% 41%

26% 28%49% 44%

17%37% 29% 22% 21%

10%36%

25% 17% 16% 26% 29% 29%

n=66 n=77 n=59 n=66 n=54 n=58 n=42 n=46 n=57 n=60 n=54 n=48 n=35

Q2‘15

Q3‘15

Q4‘15

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

n=105 n=68 n=70 n=72 n=58 n=65 n=42 n=68 n=70 n=61 n=65 n=78 n=89

Q2‘15

Q3‘15

Q4‘15

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

-9%

-30%

-45%

11%21%

1%

-47%-41%

7%

-31%

-48%-57%

-24%*

1%

-16%-28%

23%15% 12%

-40%

-21% -23%

-1%-9%

-35%

-20%

9%

-27%

-13%

8%1%

18%

-12% -7%

0%-4% -9%

0%

-8%

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Profit Margin Outlook – Next 3 Months (by institution size)

Q: Over the next three months, how much do you expect your firm's profit margin to change for its single-family mortgage production? [Showing: (Substantially Increase (25+ basis points) + Moderately Increase (5 - 25 basis points)), About the same (0 - 5 basis points), (Moderately Decrease (5 - 25 basis points) + Substantially Decrease (25+ basis points)]

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

Mortgage Banks

Increase

About the same

Decrease

Depository Institutions Credit Unions

Net increase %(% of lenders saying increase minus % of lenders saying decrease)

Q2 2018 Mortgage Lender Sentiment Survey®

M/D/C - Denote a % is significantly higher than the annual loan origination volume group that the letter represents at the 95% confidence level

n=66 n=74 n=68 n=61 n=62 n=61 n=49 n=48 n=54 n=66 n=74 n=64 n=54

Q2‘15

Q3‘15

Q4‘15

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

n=98 n=78 n=71 n=80 n=61 n=76 n=50 n=68 n=78 n=68 n=74 n=59 n=62

Q2‘15

Q3‘15

Q4‘15

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

n=48 n=40 n=38 n=46 n=34 n=48 n=29 n=42 n=36 n=36 n=35 n=53 n=31

Q2‘15

Q3‘15

Q4‘15

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Q1 ‘17

Q2 ‘17

Q3‘17

Q4'17

Q1'18

Q2'18

44% 49% 41%55% 55% 46% 35% 38% 32%

49%36% 26%

47%* 50% 47% 44% 52% 43%59%

34% 42%57% 55% 53% 43% 47%

61% 57% 62%45%

65% 59%38%

62% 61% 61% 51%37% 43%

27% 12% 6%

31% 35%29%

12% 14% 29%20%

13%16%

19%26%

16% 21%28%

32%24%

19%19%

24%16% 13%

17% 16%

25%10% 8% 41%

18% 36%

14%

14% 11% 16%20%

25%30%

29% 39%53%

14% 10%24%

52% 48% 39% 31%51% 59%

34%* 24%38% 34%

19% 25% 16%

48% 39%19% 28% 33% 40% 37%^

14%33% 30%

14% 18% 5%48%

24% 28% 23% 29% 39%27%

-2%

-27%

-47%

17%25%

5%

-40%-34%

-10% -11%

-38%-43%

-15%*

2%

-22%-13%

9% 7% 8%

-29%-20%

5%

-12%-20% -23% -21%

11%

-23% -22%

27%

0%

31%

-34%

-10%-17%

-7% -9%-14%

3%

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Increased Profit Margin – DriversWhat do you think will drive the increase in your firm’s profit margin over the next three months? Please select the two most important reasons and rank them in order of importance. (Showing % rank 1 + 2)

Total2016 2017 2018

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2

N= 49 54 20 26 40 30 29 34 30

Operational efficiency (i.e., technology) 42% 54% 42% 55% 59% 51% 62% 43% 58%

Consumer demand 69% 49% 18% 44% 40% 42% 22% 34% 56%

Market trend changes (i.e. shift from refinance to purchase) 33% 27% 40% 33% 33% 28% 34% 41% 31%

Non-GSE (other investors) pricing and policies 2% 4% 11% 7% 3% 17% 13% 8% 15%

Staffing (personnel costs) reduction 12% 14% 33% 9% 8% 17% 16% 15% 13%

GSE pricing and policies 10% 17% 20% 19% 13% 11% 36% 29% 11%

Government monetary or fiscal policy 5% 5% 6% 7% 6% 9% 3% 6% 4%

Servicing cost reduction 4% 4% 0% 0% 12% 4% 3% 4% 4%

Government regulatory compliance 2% 2% 6% 0% 2% 7% 0% 6% 0%

Marketing expense reduction 4% 11% 11% 5% 3% 3% 2% 4% 0%

Less competition from other lenders 11% 10% 11% 9% 10% 6% 2% 2% 0%

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

For detailed data by lender size and lender type, please check out the excel file posted on the Mortgage Lender Sentiment Survey web page, together with the report.

Q2 2018 Mortgage Lender Sentiment Survey®

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Decreased Profit Margin – DriversWhat do you think will drive the decrease in your firm’s profit margin over the next three months? Please select the two most important reasons and rank them in order of importance. (Showing % rank 1 + 2)

Total2016 2017 2018

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2

N= 29 33 64 63 49 49 75 85 52

Competition from other lenders 44% 46% 39% 66% 71% 74% 75% 78% 78%

Market trend changes (i.e. shift from refinance to purchase) 8% 23% 43% 51% 26% 15% 19% 35% 31%

Consumer demand 6% 21% 26% 10% 18% 35% 30% 22% 19%

Staffing (personnel costs) 12% 31% 19% 7% 21% 17% 29% 12% 19%

Operational efficiency (i.e. technology) 10% 9% 6% 7% 10% 13% 8% 7% 12%

Government monetary or fiscal policy 16% 5% 16% 10% 9% 7% 7% 12% 9%

Government regulatory compliance 67% 39% 18% 21% 20% 19% 13% 6% 9%

GSE pricing and policies 22% 6% 20% 13% 9% 7% 5% 10% 8%

Non-GSE (other investors) pricing and policies 10% 4% 7% 8% 10% 0% 3% 8% 8%

Servicing costs 0% 9% 2% 2% 0% 2% 4% 3% 2%

Marketing expenses 3% 6% 0% 4% 4% 4% 2% 4% 0%

* Denotes a statistically significant change compared with Q1 2018 (previous quarter)^ Denotes a statistically significant change compared with Q2 2017 (same quarter of last year)

For detailed data by lender size and lender type, please check out the excel file posted on the Mortgage Lender Sentiment Survey web page, together with the report.

Q2 2018 Mortgage Lender Sentiment Survey®

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Survey Question TextAppendix

Q2 2018 Mortgage Lender Sentiment Survey®

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Question TextEconomic and Housing Sentimentq1. In general, do you, as a senior mortgage executive, think the U.S. economy overall is on the right track or the wrong track?

q1a. Do you think it is very difficult, somewhat difficult, somewhat easy, or very easy for consumers to get a home mortgage today?

q2. Nationally, during the next 12 months, do you, as a senior mortgage executive, think home prices in general will go up, go down, or stay the same as where they are now?

q4a. By about what percent do you, as a senior mortgage executive, think home prices nationally will go up on average over the next 12 months?

q5a. By about what percent do you, as a senior mortgage executive, think home prices nationally will go down on average over the next 12 months?

Consumer Demandq6. Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family purchase mortgages go up, go down, or stay the same? Please answer for GSE eligible

mortgages, non-GSE eligible mortgages, and Government mortgages.

q7. What do you think drove the change in your firm’s consumer demand for single family purchase mortgages over the past three months? Please be as specific as possible. (Optional)

q14. Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family purchase mortgages to go up, go down, or stay the same? Please answer for GSE eligible mortgages, non-GSE eligible mortgages, and Government mortgages.

q46. You mentioned that you expect your firm’s consumer demand for GSE eligible loans will go up over the next three months. Which of the following housing marketplace factors do you think will drive the demand to go up? Please select up to two of the most important reasons and rank them in order of importance.

q47. You mentioned that you expect your firm’s consumer demand for GSE eligible loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance.

q49. You mentioned that you expect your firm’s consumer demand for Non-GSE eligible loans will go up over the next three months. Which of the following housing marketplace factors do you think will drive the demand to go up? Please select up to two of the most important reasons and rank them in order of importance.

q50. You mentioned that you expect your firm’s consumer demand for Non-GSE eligible loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance.

q51. You mentioned that you expect your firm’s consumer demand for government loans will go up over the next three months. Which of the following housing marketplace factors do you think will drive the demand to go up? Please select up to two of the most important reasons and rank them in order of importance.

q52. You mentioned that you expect your firm’s consumer demand for government loans will go down over the next three months. Which of the following housing marketplace factors do you think will drive the demand down? Please select up to two of the most important reasons and rank them in order of importance.

Q2 2018 Mortgage Lender Sentiment Survey®

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Question Text Continuedq10. Over the past three months, apart from normal seasonal variation, did your firm’s consumer demand for single-family refinance mortgages go up, go down, or stay the same? Please answer for GSE eligible

mortgages, non-GSE eligible mortgages, and Government mortgages.

q18. Over the next three months, apart from normal seasonal variation, do you expect your firm’s consumer demand for single-family refinance mortgages to go up, go down, or stay the same? Please answer for GSE eligible mortgages, non-GSE eligible mortgages, and Government mortgages.

q20. You indicated that you expect your firm’s demand to go down for the following types of mortgages. By about what percent do you expect your firm’s consumer demand for single-family refinance mortgages to go down over the next three months?

q21. You said that you expect your firm’s demand to go up for the following types of mortgages. By about what percent do you expect your firm’s consumer demand for single-family refinance mortgages to go up over the next three months?

Profit Margin Outlookq22. Over the next three months, how much do you expect your firm's profit margin to change for its single-family mortgage production?

q23. What primary strategies, if any, is your firm planning to use to address your decreased profit margin? Please select the two most important strategies and rank them in order of importance.

q24. What do you think will drive the decrease in your firm’s profit margin over the next three months? Please select the two most important reasons and rank them in order of importance.

q25. What primary strategies, if any, is your firm planning to use to achieve your increased profit margin? Please select the two most important strategies and rank them in order of importance.

q26. What do you think will drive the increase in your firm’s profit margin over the next three months? Please select the two most important reasons and rank them in order of importance.

Credit Standardsq27. Over the past three months, how did your firm’s credit standards for approving consumer applications for mortgage loans change (across both purchase mortgages and refinance mortgages)? Please answer for

GSE eligible mortgages, non-GSE eligible mortgages, and Government mortgages.

q28. What do you think drove the change in your firm’s credit standards for approving consumer applications for purchase and refinance mortgage loans over the last three months? Please be as specific as possible. (Optional)

q31. Over the next three months, how do you expect your firm’s credit standards for approving applications from individuals for mortgage loans to change (across purchase mortgages and refinance mortgages)? Please answer for GSE eligible mortgages, non-GSE eligible mortgages, and government mortgages.

q32. What do you think will drive the change in your firm’s credit standards for approving consumer applications for purchase and refinance mortgage loans over the next three months? Please be as specific as possible. (Optional)

Q2 2018 Mortgage Lender Sentiment Survey®