proposal.pdf · certifications: axis, bicsi, digital idview, exacq vision, genetec, dcs,...

SIGNATURE FORM

The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with the terms, specifications and conditions at the prices proposed within response unless noted in writing. The undersigned further certifies that he/she is an officer of the company and has authority to negotiate and bind the company named below.

Prices are guaranteed: 120 days

Company name

Address

City/State/Zip

Telephone No.

Fax No.

Email address

Printed name

Position with company

Authorized signature

Accepted by The Cooperative Purchasing Network: Term of contract to

Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew annually for an additional four (4) years if agreed to by TCPN and the awarded vendor. Awarded vendor shall honor all administrative fees for any sales made based on a TCPN contract whether renewed or not.

Director of TCPN Date Print Name Authorized Signature Date Print Name

TCPN Contract Number __________

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TAB 2 – QUESTIONNAIRE

Please provide responses to the following questions that address your company’s operations, organization, structure and processes for providing products and services.

1. States Covered

Bidder must indicate any and all states where products and services can be offered. Please indicate the price co-efficient for each state if it varies.

50 States & District of Columbia (Selecting this box is equal to checking all boxes below)

Alabama Montana Alaska Nebraska Arizona Nevada Arkansas New Hampshire California New Jersey Colorado New Mexico Connecticut New York Delaware District of Columbia

North Carolina North Dakota

Florida Ohio Georgia Oklahoma Hawaii Oregon Idaho Pennsylvania

Illinois Rhode Island Indiana South Carolina Iowa South Dakota Kansas Tennessee Kentucky X Texas

Louisiana Utah Maine Vermont Maryland Virginia Massachusetts Washington Michigan West Virginia Minnesota Wisconsin Mississippi Missouri

Wyoming

All U.S. Territories & Outlying Areas (Selecting this box is equal to checking all boxes below)

American Samoa Northern Marina Islands Federated States of Micronesia Puerto Rico Guam U.S. Virgin Islands

Midway Islands

2. Minority and Women Business Enterprise (MWBE) and (HUB) Participation

It is the policy of some entities participating in TCPN to involve minority and women business enterprises and historically utilized businesses (HUB) in the purchase of goods and services. Respondents shall indicate below whether or not they are an M/WBE or HUB certified.

a. Minority/Women Business Enterprise Respondent certifies that this firm is an M/WBE Yes No

b. Historically Underutilized Businesses Respondent certifies that this firm is a HUB X Yes No

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3. Residency

Responding Company’s principal place of business is in the city of Houston State of Texas.

4. Felony Conviction Notice

Please check applicable box:

A publicly held corporation; therefore, this reporting requirement is not applicable.

X Is not owned or operated by anyone who has been convicted of a felony.

Is owned or operated by the following individual(s) who has/have been convicted of a felony.

• If the 3rd box is checked, a detailed explanation of the names and convictions must be attached.

5. Processing Information

Company contact for:

Contract Management

Contact Person: Mark Veltri

Title: Chief Operating Officer

Company: Network Cabling Services, Inc.

Address: 12626 Fuqua Street

City: Houston

State: Texas Zip: 77034

Phone: 281-484-1777 Fax: 281-484-1776

Email: [email protected]

Billing & Reporting/Accounts Payable

Contact Person: Leigh Ann Kennedy/Kristi Land

Title: Accounting



City: Houston


Phone: 281-484-1777 Fax: 281-484-1776



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Marketing

Contact Person: Ryan King

Title: Sales Manager



City: Houston


Phone: 281-484-1777 Fax: 281-484-1776


6. Distribution Channel: Which best describes your company’s position in the distribution channel:

Manufacturer direct Certified education/government reseller

Authorized distributor Manufacturer marketing through reseller

X Value-added reseller Other

7. Pricing Information

• In addition to the current typical unit pricing furnished herein, the Vendor agrees to offer all future product introductions at prices that are proportionate to Contract Pricing.

X Yes No

(If answer is no, attach a statement detailing how pricing for TCPN participants would be calculated.)

• Pricing submitted includes the required TCPN administrative fee. X Yes No

(Fee calculated based on invoice price to customer)

• Additional discounts for purchase of a guaranteed quantity? X Yes No

8. Cooperatives

List any other cooperative or state contracts currently held or in the process of securing

Cooperative/State Agency Discount Offered

Expires Annual Sales

Volume

TCPN (R4823) Varies 10/31/12 $2.26 million

Department of Information Resources (DIR-SDD-669) Varies 8/31/12 $1.75 million

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TAB 3 – COMPANY PROFILE

Information About Your Company

Please provide the following:

1. Company’s official registered name: Network Cabling Services, Inc. 2. Brief history of your company, including the year it was established:

Incorporated in 2001, Network Cabling Services has a core competency of being a highly capable Structured Cabling, Audio Visual, and Security Integration contractor. From facilities analysis and design to installation and maintenance services, NCS can provide Security Integration services and all the services involved in the premise wiring for Voice and Data connectivity requirements, including inside and outside plant, copper, fiber, and wireless media. Network Cabling Services is certified and trained in over 100 different Cabling/AV and Security Manufacturers Lines.

Network Cabling Services maintains a best practice business model for implementation of any project. Our team includes project management, customer service, quality assurance, safety teams, firestop specialists and administrative support personnel. The entire Network Cabling Services team will be engaged in the project to ensure a state of the art installation. With 4 offices located in Texas, we can support any project using the full time employees that we have on our staff. We currently have 200 employees with 120 being field technicians.

We are the only company in Houston that is a Certified BICSI Training Facility that employs a full time Quality Assurance Manager who is not only an RCDD, but is also a Certified BICSI Trainer. Our commitment to quality demands that we provide our employees with the highest standard of excellence as a point of reference. We host one of the largest BICSI Certified Technician staffs in Texas including: • BICSI Certified Trainer • 6 BICSI RCDDs • 75 BICSI Certified Employees

Network Cabling Services can provide full function security systems including all necessary cabling systems (copper and fiber), sensors, cameras, DVR hardware, and control systems. We offer all major security cameras, including Pelco and Axis along with all major DVR Systems.

Based on the quality and quantity of resources within our service area, Network Cabling Services is well positioned to provide additional services within the Telecom and IT marketplace. Network Cabling Services also has nation-wide capabilities through relationships with other installation / service partners.

Other services include: - Structured Cabling Systems for new or renovated construction - Move/Add/Change (MAC) Service Capabilities - Server Farms Build-outs - SANs/LANs (Storage Area/Local Area Networks) - Data Centers Build-outs - Call Center Build-outs - Video Surveillance Systems, Security Systems - AV Systems, including Direct TV - Fire-Stopping Compliance Services - Router / Switch installation Services

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3. Company’s Dun & Bradstreet (D&B) number: 03-184-0346

4. Corporate office location: 12626 Fuqua Street Houston, TX 77034

5. List the total number of sales persons employed by your organization within the United States, broken down by market: Manager- 1 Healthcare- 1 Industrial- 1 Airport- 1 AV- 1 Security- 1 D/FW- 1 Corpus/Valley-1

6. List the number and location of offices, or service centers for all states being bid in solicitation. Additionally, list the names of key contacts at each location with title, address, phone and e-mail address:

Corporate Office Corpus Office Dallas Office 12626 Fuqua Street 3918 Wow Rd, Suite 111 777 N. Grove Rd, Suite 111 Houston, TX 77034 Corpus Christi, TX 78413 Richardson, TX 75081 281-484-1777 361-814-4000 972-664-0550

Mark Veltri, COO Steve Dalton, Branch Manager Emily Teltschick, Branch Manager [email protected] [email protected] [email protected]

7. Please provide contact information for the person(s) who will be responsible for the

following areas, including resumes:

a. Sales: Tony La, Security Division Manager Mr. La has been with NCS since 2005. He is responsible for the Day-to-Day Operations of our Security Division. He has over 10 years experience in the Telecommunications Industry. Certifications: Axis, BICSI, Digital IDView, Exacq Vision, Genetec, DCS, IQInvision, OnSSI, Pelco, Salient, Video Insight, B.S. in Electrical Power Technology. b. Sales Support: Margie Teel, Sales/Estimating Coordinator Mrs. Teel handles the inside sales and support for the Sales and Estimating departments. She is responsible for the administrative paperwork associated with setting up new customers, and new products/manufacturers. She is well-known for her attention to detail and her swift customer response time. She has been with NCS since 2001. c. Marketing: Ryan King, RCDD- Sales Manager Mr. King is our Sales Manager and also heads up our Marketing Team. He has over 12 years experience in the telecommunications industry. With a BBA in Marketing and an MBA in General Management, his skills and knowledge of customer/consumer, communications and statistics, strategic planning/implementation have helped us increase our current customer base. d. Financial Reporting: Leigh Ann Kennedy/Kristi Land Mrs. Kennedy has been with our company since day 1. She oversees our billing, contracts, insurance and specialty reporting (TCPN reports). e. Executive Support: Mark Veltri, Chief Operating Officer As our COO, Mr. Veltri oversees the Day-to-Day functions of our Company. He has been with NCS since 2003. He provides strategic leadership for the company by working with the board and other management team members to establish long-range goals, strategies,

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plans and initiatives. Mr. Veltri was a Navy officer and a Flight Instructor with 10-years service in the US Navy prior to joining the NCS team.

8. Define your standard terms of payment: Net 30 9. Who is your competition in the marketplace?

ADT, Convergent, Siemens 10. Overall annual sales for last three (3) years: 2009: 17.8 Million 2010: 16.1 Million 2011: 21 Million

11. Overall public sector sales, excluding Federal Government, for last three (3) years:

2009: 12.4 Million 2010: 11.2 Million 2011: 14.7 Million

12. What is your strategy to increase market share?

Building Lasting Relationships- NCS strives for long term client relationships where we are viewed as a member of our clients’ team. We act as a partner that brings ideas and solutions to our customers and are not just looking for the one time sale or project. NCS has a vision of being the communication infrastructure provider of choice and the standard by which others are measured. Highly Trained Direct Sales Team- NCS has a highly motivated direct sales team that focuses on strengthening existing client relationships and broadening our product and service offerings to our current customers while also developing new client relationships to expand market share in each of our vertical markets and geographic location. Strategic Marketing – NCS believes in an education marketing approach. We develop vertical market specific flyers and direct mailers that address not only what NCS offers but also helps educate our clients on key issues they are facing in the marketplace today.

Add additional products (manufactures)- We are always looking for the latest “cutting-edge” Technology” to offer to our existing customers and a way to open doors with potential customers. Education and Training is very important to us and with Communications and Security being so important in the Education, Medical and Industrial Industries we have to stay on-top of the latest Technology.

13. What differentiates your company from competitors?

Our core values of Quality, Customer Service, Communication and Integrity have always set us apart from the rest. We also value Safety and Training as important to our organization as anything else. NCS has an On-site BICSI Training facility and is the only company in Houston that has a full-time BICSI Trainer that is also an RCDD.

14. Describe your firm’s capabilities and functionality of your on-line catalog/ordering website. We do not currently have an “on-line” ordering system. Orders are accepted by phone, fax or email are in person.

15. Describe your company’s Customer Service Department (hours of operation, number of

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service centers, etc.) Normal Hours of Operation

Monday-Friday (7AM-5PM) After Hours calls answered 24/7 with around the clock service technicians on call to

meet our clients’ emergency needs. NCS Customer Service Approach The Network Cabling Services Customer Service Team provides two distinct functions: Customer Support and Customer Problem Resolution Customer Support:

Network Cabling Services maintains a philosophy of a Lifecycle Approach towards its significant customers and their projects. The many aspects of our approach stem from the initial job walkthrough to job completion and beyond. All of the departments of our company play a role in this systematic approach to total customer care, thus, establishing a consultative relationship with our customers for a mutually beneficial, long term relationship.

The Lifecycle Approach includes:

• Pre-estimate walkthroughs completed by capable and experienced personnel and/or RCDD personnel.

• Estimate completed and reviewed by BICSI RCDD personnel with participation by sales and senior management.

• Internal pre-construction meetings to identify all key personnel to be involved with the customer’s Lifecycle.

• Pre-construction meeting with the customer to identify the Network Cabling Services team and Customer team members.

• The pre-construction meeting will also layout timelines, reporting methodologies, change-order procedures, problem reporting procedures, safety-testing-documentation processes, punch-list development, invoicing and payment processes, and to discuss any specific customer requirements or requests.

• Post-construction warranty and documentation delivery. • Post-construction QA assessment and job commissioning. • Certified BICSI Training Facility and Customer training services. • Routine and continuous contact with the customer to stay abreast of MAC

work, warranty issues, overall customer satisfaction, and customer relationship continuity.

Customer Problem Resolution:

Network Cabling Services maintains a fully equipped Service Department with 24-hour on-call technicians. Network Cabling Services can respond to an emergency call on a number of different service arrangements. Every account is assigned a Project Manager who is on call during business hours as well as after hours. There is an operations individual on call 24-hours a day, 7 days a week. In addition, Network Cabling Services can assign particular technicians to an account under a contractual arrangement. Otherwise, any emergency call will be handled from the pool of technicians that are available. The turnaround time is also negotiable. Each customer can select immediate response, 4-hour response, or next day response. The service arrangement is flexible.

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16. Provide information regarding if your firm, either presently or in the past, has been involved in any litigation, bankruptcy, or reorganization. NA

Marketing / Sales

1. Detail how your organization plans to market this contract within the first 90 days of the award date. This should include, but not be limited to:

a. A co-branded press release within first 30 days b. Announcement of award through any applicable social media sites c. Direct mail campaigns d. Co-branded collateral pieces e. Advertisement of contract in regional or national publications f. Participation in trade shows g. Dedicated TCPN internet web-based homepage with:

• TCPN Logo • Link to TCPN website • Summary of contract and services offered

• Due Diligence Documents including; copy of solicitation, copy of contract and any amendments, marketing materials

• NCS will send out a co-branded press release within the first 30-days of TCPN

contract award to current and potential customers.

• Update NCS website to reflect TCPN contract award. (Already have TCPN logo & link from current TCPN contract).

• NCS will update all marketing material to reflect TCPN contract award to distribute at conferences and tradeshows.

2. Describe how your company will demonstrate the benefits of this contract to eligible entities if

awarded. NCS will utilize the following to educate our clients on the benefits of utilizing the TCPN contract vehicle: With TCPN Co-Op Contracts, you save money and time! Save time All contracts have been competitively bid so you no longer have to prepare competitive solicitations or evaluate responses. TCPN has done the time-consuming procurement work for you and has negotiated discounts on hundreds of products and services. Save money We leverage the volume buying power of the state of Texas to negotiate competitive pricing, which translates into big savings for your organization. You can negotiate even deeper discounts based on large volume purchases. Who can buy through TCPN? You are eligible to buy through TCPN if you are with a Texas state agency, county, local government office, public or private school, or university. Do I have to go through the competitive bid process and release an RFO in order to buy through TCPN? No. TCPN has already performed all state of Texas competitive procurement requirements. You no longer have to prepare competitive solicitations or evaluate

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responses, since we have completed that work for you. Texas Government Code, Section 2054.0565 (b) states that ICT Co-op Contracts meets the competitive requirements for all governmental entities.

Can I buy from HUB/MWBE vendors through TCPN? Yes. Historically Underutilized Business (HUB) and/or Minority- and Women-Owned Business Enterprise (MWBE) vendors do hold contracts with TCPN.

3. Explain how your company plans to market this agreement to existing government

customers. NCS will send out an email and direct mail campaign to our existing and potential government clients educating them on the benefits of utilizing the TCPN contract for their Security Integration service needs.

4. Provide a detailed 90-day plan describing how the contract will be implemented within your

firm. Once the contract is awarded, NCS will announce to our team the details of the new

contract. Because NCS has been involved with TCPN under contract R4823 since 2007, implementation of the contract will be relatively quick. Within the first 90 days, NCS will send out a detailed email to our Sales and Estimating teams explaining the details of TCPN and how it benefits their clients and follow up with detailed training during our weekly sales meetings. Our operational and accounting teams are familiar with accepting, implementing, and tracking TCPN purchase orders from our current clients.

5. Describe how you intend on training your national sales force on the TCPN agreement. We currently have a TCPN contract in place so our sales force understands the value of how the contract works.

6. Acknowledge that your organization agrees to provide its company logo(s) to TCPN and

agrees to provide permission for reproduction of such logo in marketing communications and promotions. Yes, we agree.

7. Provide the revenue that your organization anticipates each year for the first three (3)

years of this agreement. $ 500,000 in year one $ 650,000 in year two $ 800,000 in year three

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Administration

1. Describe your company’s implementation and success with existing cooperative

purchasing programs, if any, and provide the cooperative’s name(s), contact person(s) and contact information as reference(s). TCPN #- R4823 Approximately $2.25 million in 2011 sales

DIR#- DIR-SDD-669 Approximately $1.75 million in 2011 sales

2. Describe the capacity of your company to report monthly sales through this agreement.

NCS has a highly flexible accounting software platform that allows for detailed tracking and reporting of sales through various search criteria. We already report monthly sales for our current TCPN contract (R4823) so complying with reporting requirements under a new TCPN contract will be no problem.

3. Describe the capacity of your company to provide management reports, i.e. consolidated billing by location, time and attendance reports, etc. for each eligible agency.

We utilize Computer Ease for all Accounting and Billing reports and can customize the reports to fit the specific needs of the customer in minutes.

4. Please provide any suggested improvements and alternatives for doing business with your

company that will make this arrangement more cost effective for your company and Participating Public Agencies.

None Green Initiatives

• We're committed to helping to build a cleaner future!

According to the U.S. Census Bureau, the world population is expanding at a mind-boggling rate. The world reached 1 billion people in 1800; 2 billion by 1922; and over 6 billion by 2000. It is estimated that the population will swell to over 9 billion by 2050. That means that if the world’s natural resources were evenly distributed, people in 2050 will only have 25% of the resources per capita that people in 1950 had.

The world has a fixed amount of natural resources - some of which are already depleted. So as population growth greatly strains our finite resources, there are fewer resources available. If we intend to leave our children and grandchildren with the same standard of living we have enjoyed, we must preserve the foundation of that standard of living. We save for college educations, orthodontia, and weddings, but what about saving clean air, water, fuel sources and soil for future generations?

As our business grows, we want to make sure we minimize our impact on the Earth's climate. So we’re taking every step we can to implement innovative and responsible environmental practices throughout TCPN to reduce our carbon footprint, reduce waste, promote energy conservation, and ensure efficient computing and much more. To that effort, we ask respondents to provide their companies environmental policy and/or green initiative. NCS is also committed to growing as an environmental conscious organization. NCS is offering smart lighting solutions as a part of our product set which cuts down on cabling requirements during the initial installation and also allows the client to realize real and sustained energy savings through light harvesting, occupancy monitoring, and other efficiency initiatives.

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Vendor Certifications (if applicable)

• Provide a copy of all current licenses, registrations and certifications issued by federal, state and local agencies, and any other licenses, registrations or certifications from any other governmental entity with jurisdiction, allowing respondent to perform the covered services including, but not limited to licenses, registrations or certifications. Certifications can include applicable M/WBE, HUB, and manufacturer certifications for sales and service.

See attached HUB Certificate and Security License in Tab 3- Company Profile

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TAB 4 – Evaluation Questionnaire

Products/Pricing (40 Points) 1. Are all products and services being proposed listed under TAB 5 on a corresponding electronic

device? X Yes No

2. Is there a price list for all available products and services on a corresponding electronic device? X Yes No

3. Did you provide the warranty information that is offered by your company as per TAB 7? X Yes No Also see Tab 3 Company Profile (Workmanship Warranty)

4. Will customers be able to verify they received the contract price? X Yes No

Please explain how they would verify the contract price. Customers could request MSRP price lists from the product manufacturer(s) and verify the NCS supplied pricing is in line with our minimum discounts as published in the TCPN contract and pricing catalogue.

5. What payment methods do you accept?

ACH, Checks, Visa, Master Card

Performance Capability (30 Points) 1. Did you indicate which states you can deliver to under TAB 2, Question 1? X Yes No

2. What is the capability of your company to respond to emergency orders?

The NCS Service Department is on call 24/7 to handle clients’ needs around the clock.

Please explain what actions you would take. NCS has a service technician on call 24/7 to handle emergency repairs. To initiate a repair or emergency service simply contact our service department at 281-484-1777 and provide a brief summary of the service needed. A Network Cabling Services technician will be dispatched as the situation dictates. We provide emergency response support to our clients with technicians available to be on site within 4 hours of the call out.

3. Please provide your company’s average fill rate over the last three fiscal years.

1) N/A 2) N/A 3) N/A

NCS is more than a material supplier or distribution company. We have never failed to complete the scope of work from a client issued purchase order or contract.

4. Please provide your company’s average on time delivery rate over the last fiscal year. NA

As a Security Integrator this question does not really apply to NCS.

5. Does your company agree to the following statement on shipping charges “All deliveries shall be freight prepaid, F.O.B. destination and shall be included in all pricing offered unless otherwise clearly stated in writing.” X Yes No

If not please explain.

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6. What is your company’s return and restocking policy? Are there any applicable fees? NCS gives a certain amount of leeway to customers for product returns. Products returned for cause (defective) have no charge. We will accept product returns from customer within 2-weeks of delivery as long as the manufacturer will accept the product and provide NCS a refund for our purchase. A restocking fee will apply (15%-25%).

Please provide a brief description and example. NCS return policy is based on the product manufacturer or distributor return policy. The typical re-stocking fee is 15%-25%.

7. What is your company’s history of meeting shipping and delivery timelines?

As a Security Integrator, NCS coordinates the installation schedule based on the client’s needs and material delivery dates. NCS is provided specific material delivery dates from the manufacturer and incorporates these dates into the project schedule prior to every installation.

8. Will your company be able to meet the one year warranty guarantee as stated on page 14 under

pricing? X Yes No

All installations will meet or exceed BICSI standards, NEC, Federal, State and local codes. NCS has a service technician on call 24/7 to handle emergency repairs. To initiate a repair or service ticket simply email our service department at [email protected] or call our Service Manager at 281-484-1777 and provide a brief summary of the service needed. An NCS technician will be dispatched within 24 hours to inspect the concern and identify the cause of the problem. If it is a warranty issue not caused by excessive or extraordinary damage due to wear and tear or unforeseen catastrophe, NCS will repair or replace the product to rectify the issue to full function at no charge to the customer. Also see Tab 3- NCS Company Profile (Workmanship Warranty)

If not, please explain.

9. Did you explain your company’s policy on customer service issues as per TAB 3, Question 15? X Yes No

10. What is your company’s current invoicing process?

NCS utilizes construction management software that fully integrates job costing, material ordering, inventory, invoicing, payroll, and accounting functions. This program provides us the ability to customize the level of detail and visibility a customer receives to match their compliance needs. Invoices can be mailed to the address as stipulated on the contract/purchase order or emailed directly to the client from our software system. Smaller jobs are invoiced upon completion of the installation while larger projects are progressively billed on a monthly basis utilizing AIA schedule of values.

11. Did you indicate how your company will implement the contract as per TAB 3, Question 20, and

is it appropriate? X Yes No 12. Did you provide your Dun & Bradstreet number? X Yes No

13. Did you provide information on your website and on-line ordering capacities as per TAB 3,

Question 14? X Yes No

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Qualification and Experience (20 points) 1. What is your company’s reputation in the marketplace?

NCS has a reputation of being an organization that consistently provides exceptional quality and professional service while never sacrificing integrity. NCS is highly recommended by major manufacturers and distribution partners as an integrator that provides a first class customer experience.

2. What is the reputation of your products and/or services in the marketplace?

NCS has an excellent reputation in the marketplace. With our depth and breadth of experience and expertise, NCS is known as the company that will provide the customer with consistent top quality installations, exceptional customer service, and proactive communication. NCS has a very high customer retention rate. The majority of our revenue year after year is generated from our existing client base.

3. Does your company have past experience with TCPN and/or TCPN members? Yes

If so, please list them and their contact information (Up to five). Aldine ISD Juan Flores 281-985-7234 [email protected] Deer Park ISD Jason Piazza 832-668-7459 [email protected] Pasadena ISD Barry Cudmore 281-850-0022 [email protected] Pearland ISD Gary Mcleod 281-831-9895 [email protected] San Jacinto College Jeff Tambrella 281-998-6353 [email protected] Santa Fe ISD Kurt Kovacevich 409-925-9063 [email protected]

4. Did you list your key employees and their qualifications as per TAB 3, Question 6? X Yes No

5. Did you provide the locations and sales persons who will work on the contract as per TAB 3,

Question 6 & 7? X Yes No

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6. What past experience does your company have working in the government sector? NCS works with a wide range of clients in the government sector. Approximately 70% of our

annual revenue is derived from government/public sector clients like ISD’s, Universities, Hospitals, Cities, and Counties.

7. Did you provide information on working with cooperative purchasing programs as per Tab 3,

Question 24? X Yes No 8. Did you provide information on any litigation, bankruptcy, reorganization, etc. as per TAB 3,

Question 16? X Yes No 9. Did you submit at least 10 customer references relating to the products and services within this

RFP, with an equal representation coming from K12, Higher Education and City/County/non-profits entities as per TAB 6? X Yes No

Value Add (10 Points)

1. Did you submit a marketing plan as per Tab 3, Question 17?

X Yes No 2. Did you provide a national sales training plan as per Tab 3, Question 21?

X Yes No

Connecting The Communications of Tomorrow

Products/Services

• Project Planning and Coordination

o Customer Needs Analysis

o Project Design and Engineer

o Project Planning

o Pre-Project Kick Off

o Continuous Status Update and Feedback

o Close-Out Documentation

o Post-Project Meeting

• Horizontal Cabling, Connectivity, and Camera Installation

o Install Cabling Support

o Install Horizontal Cabling

o Install Camera, Mount, and Housing

o Terminate Cabling

o Aim and Focus Camera

o Program IP Address

o Label Cable and Camera


• Horizontal Cabling, Connectivity, and Door Access Installation



o Install Door Control Cable, Door Hardware, and Access Control Device

o Terminate Cabling

o Test Hardware


o Label Cable and Door


• Horizontal Cabling, Connectivity, and Intrusion Detection Installation



o Install Intrusion Field Device

o Install Intrusion Panel

o Terminate Cabling

o Test Hardware


o Label Cable and Device


• Camera / Door Access Server Installation

o Customer Needs Analysis

o Hardware Installation

o Software Installation

Confidential and Proprietary Information. 2 All Rights Reserved.

o Obtain and Assign IP Network Configuration


• Service and Support Plan

o Workmanship Warranty

o Extended Warranty

• VMS and ACS Administration and User Training

o Basic Video and Access Control Application and System Design

o Network Consideration

o Software Configuration

o Basic Operation Function

• Designing / Engineering / Consulting Services

o Site Survey

o Video Surveillance System Design

o Access Control System Design

o Network Planning

o Project Management

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TAB 6 – REFERENCES

Provide a minimum of ten (10) customer references for product and/or services of similar scope dating within the past 3 years. Please try to provide an equal number of references for K12, Higher Education and City/County entities. Provide the following information for each reference:

• See attached


Reference 1

• Entity Name Aldine ISD

• Contact Name and Title Frank Gotham Technology Supervisor

• City and State 1617 Lauder Road Houston, TX 77039

• Phone Number 281-985-6375

• Years Serviced 6

• Description of Services 72 Facilities: Over 1,000 cameras

• Annual Volume

$300,000.00


Reference 2

• Entity Name Cypress Fairbanks ISD

• Contact Name and Title Juan Cruz Technology Supervisor

• City and State 12510 Windfern Road Houston, TX 77064

• Phone Number

281-517-2889


• Description of Services 95 Facilities: Over 1,500 cameras

• Annual Volume

$200,000.00


Reference 3

• Entity Name Pearland ISD

• Contact Name and Title Gary Mcleod Telecommunications Specialist

• City and State 2316 Old Alvin Road Pearland, TX 77581



• Description of Services 25 Facilities: Over 500 cameras

• Annual Volume

$75,000.00


Reference 4

• Entity Name Santa Fe ISD

• Contact Name and Title Kurt Kovacevich Director of Technology Operations

• City and State 13304 Highway 6 Santa Fe, TX 77510




• Annual Volume

$100,000.00


Reference 5

• Entity Name University of Houston

• Contact Name and Title Nick Ackles Telecommunications Analyst

• City and State 4213 Elgin Houston, Texas 77204




• Annual Volume

$500,000.00


Reference 6

• Entity Name Deer Park ISD

• Contact Name and Title Jason Piazza Director of Network Systems

• City and State 203 Ivy Street Deer Park, TX 77536



• Description of Services 19 Facilities: Over 200 doors

• Annual Volume

$200,000.00


Reference 7

• Entity Name Dickinson ISD

• Contact Name and Title Trudy LeDoux Director of Technology

• City and State 4512 Highway 3 Dickinson, TX 77539



• Description of Services 10 Facilities: Copper Cabling to Cameras and Doors

• Annual Volume

$100,000.00


Reference 8

• Entity Name Houston Community College

• Contact Name and Title Joseph DiFlavio Project Administrator

• City and State 3100 Main Street Houston, TX 77002



• Description of Services 20 Facilities: Copper Cabling to Cameras and Doors

• Annual Volume $200,00.00


Reference 9

• Entity Name Capital Metropolitan Transportation Authority

• Contact Name and Title Jason Blevins Network Administrator

• City and State 2910 East 5th Street Austin, Texas 78702



• Description of Services 8 Facilities: Copper and Fiber to Cameras and Doors

• Annual Volume

$50,000.00


Reference 10

• Entity Name Texas Department of Criminal Justice

• Contact Name and Title Cheryl L Cowart Contract Specialist IV

• City and State Two Financial Plaza Huntsville, TX 77340

• Phone Number (936) 437-7116


• Description of Services 10 Facilities: Security Materials

• Annual Volume $25,000.00

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TAB 8 – VALUE ADD

Please include any additional products and/or services not included in the scope of the solicitation you think will enhance and add value to this contract for TCPN participating agencies.

Network Cabling Services is a full-service Security and AV Integrator and Communication Infrastructure Provider, with the resources to design, implement and maintain structured cabling systems and equipment - from facilities analysis and engineering to installation and maintenance. We are fully insured and bonded; all work is warranted and guaranteed. Network Cabling Services is a Certified State of Texas, Woman Owned, Historically Underutilized Business (HUB). Our core values of Quality, Customer Service, Communication and Integrity guide us towards our vision of being the Communication Infrastructure Provider of choice and the standard by which others are measured.

Also see Tab 3- NCS Company Profile (Core Competencies/Services/Additional Services)