proposal development: an art or a science?. apmp bid & proposal con 2015 | page 2 proposal...
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Proposal Development: An Art or a Science?
APMP BID & PROPOSAL CON 2015 | PAGE 2
Proposal Development:AN ART? A SCIENCE? WHICH IS IT? ONLY ONE? BOTH?
APMP BID & PROPOSAL CON 2015 | PAGE 3
APMP's Mission and Vision Statement
APMP promotes the professional growth of its members by advancing the arts, sciences, and technologies of winning business. APMP is the worldwide authority for professionals dedicated to the process of winning business through proposals, bids, tenders, and presentations.
APMP BID & PROPOSAL CON 2015 | PAGE 4
Art, the Creative Aspects of Proposal Development
Art is form and content Form means—
Elements of art such as form and space Principles of design Actual materials used
Content means— What is meant to be portrayed What is actually portrayed How we react to the intended/actual messages
APMP BID & PROPOSAL CON 2015 | PAGE 5
The Notion of Art
Something: More than just process More than just “meat and potatoes”
Thinking outside the box to: Know the break point on “price to win” Identify the right person to champion for you Recognize a key failure or success Leveraging creative media
APMP BID & PROPOSAL CON 2015 | PAGE 6
Art in Achieving a Favored Position
After M. E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors, The Free Press, 1980, 1988
OpportunityDiscovered
Customer,Opportunity,
and CompetitorsResearched
CustomerInfluenced Company
Positionedto Bid and Win
APMP BID & PROPOSAL CON 2015 | PAGE 7
Competitor Analysis
After M. E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors, The Free Press, 1980, 1988
APMP BID & PROPOSAL CON 2015 | PAGE 8
Competitor Analysis
APMP BID & PROPOSAL CON 2015 | PAGE 9
Competitor Analysis
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Early Competitive Focus
APMP BID & PROPOSAL CON 2015 | PAGE 11
Exploiting Early Efforts
APMP BID & PROPOSAL CON 2015 | PAGE 12
Visuals Improve Document Comprehension
Two channels of cognition Visual Auditory
Reading uses auditory channel Learning occurs as mind sorts, filters, and
integrates Complementary visuals and text improve
learning and command attention
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Visuals Make the Point Quickly
APMP BID & PROPOSAL CON 2015 | PAGE 14
Introduce visuals before they appear.
Integrate visuals into the text.
Orient visuals vertically.
Minimize text in visuals.
Understandable < 10 seconds.
Are relevant, not just decorative.
Correct Use of Visuals to Sell
APMP BID & PROPOSAL CON 2015 | PAGE 15
Use Action Captions So Visuals Stand Alone
Figure 7. Flexible Security Surveillance System. Operators can select, zoom, and record any image from any video source using our system because diverse camera sources and locations are networked into an integrated command and monitoring center.
APMP BID & PROPOSAL CON 2015 | PAGE 16
Visuals Improve Retention
APMP BID & PROPOSAL CON 2015 | PAGE 17
Style Sheets and Formatting
APMP BID & PROPOSAL CON 2015 | PAGE 18
Persuasive Organization
APMP BID & PROPOSAL CON 2015 | PAGE 19
Why is Proposal Development Art?
Requires Creativity Focuses on the simple yet sublime (the solution)(Chinese art) Must tell a story (orally or written) that inspires/stimulates the
right decision Uses language/actions symbolically to create a desired result Relies on the creation of a mosaic to understand the
customer, competitors, and self
APMP BID & PROPOSAL CON 2015 | PAGE 20
Science, the Technical Aspects of Proposal Development
Science is knowledge attained through Study or practice
Measurable results through testing and analysis
Based on fact, not opinion or preference Body of knowledge that can be—
Rationally explained Reasonably applied
APMP BID & PROPOSAL CON 2015 | PAGE 21
The Notion of Science
Something: is repeatable is mechanical is based on metrics is pushed forward by process and tools
Companies that understand proposals to be “science” develop processes, tools, techniques, training
Science can be labeled as “meat and potatoes”
APMP BID & PROPOSAL CON 2015 | PAGE 22
Compliance
APMP BID & PROPOSAL CON 2015 | PAGE 23
Compliance Checklist in Three Steps
Capture verbatim requirements from RFP with references
Separate into single requirements
Simplify, organize, eliminate redundancies, resolve contradictions
APMP BID & PROPOSAL CON 2015 | PAGE 24
Capture All Requirements
Capture verbatim requirements from RFP with references
Separate into single requirements
RFP Paragraph Compliance Requirement
B Requirements for production delivery and schedule (see RFP Section B table)
C.2.1 DESIGN ACTIVITIESThe Contractor shall develop the design and accompanying documentation for the DUDS specified in this SOW. The design and documentation shall meet the requirements of Section 3 of this SOW. Specific design activities shall include:The Contractor shall design a prototype dropsonde. This dropsonde shall meet the technical specifications given in Section 3 and shall be the weight and have the size as given in the Contractor’s proposal. These units shall be powered in normal use in a manner determined by the Contractor. The prototype dropsondes shall also be capable of being powered externally for testing to allow full operation for extended test periods without loss of capability.The Contractor shall design a prototype on-board receiver and data processor (ORDP) capable of being operated over a temperature range of 0 to 120 degrees F. The prototype ORDP shall meet the technical specifications given in Section 3 and shall be the weight as given in the Contractor’s proposal. The prototype ORDP shall be powered from a single DC voltage source with voltage as given in the Contractor’s proposal. The prototype ORDP shall be capable of receiving signals from the dropsonde units and communicating with the ground station and operating with them both as specified in Section 3.The Contractor shall design a ground station capable of operation in a shelter located on the Earth’s surface. The ground station shall meet the technical specifications given in Section 3. The ground station shall be capable of receiving the data from the ORDP by line-of-sight radio or satellite/internet link and displaying the profile data locally. The ground station will be powered by standard 60 Hz, 120 VAC, single-phase electrical power provided by the Government.
APMP BID & PROPOSAL CON 2015 | PAGE 25
Separate the Requirements
Capture verbatim requirements from RFP with references
Separate into single requirements
RFP Paragraph Sub-Requirement Compliance Requirement
B Requirements for production delivery and schedule (see RFP Section B table)
C.2.1 DESIGN ACTIVITIES
1 The Contractor shall develop the design
2 and accompanying documentation for the DUDS specified in this SOW
3 The design and documentation shall meet the requirements of Section 3 of this SOW.
4 Specific design activities shall include:
4.1 The Contractor shall design a prototype dropsonde.
4.1.1 This dropsonde shall meet the technical specifications given in Section 3
4.1.2 and shall be the weight
4.1.3 and have the size as given in the Contractor’s proposal.
4.1.4 These units shall be powered in normal use in a manner determined by the Contractor.
4.1.5 The prototype dropsondes shall also be capable of being powered externally for testing to allow full operation for extended test periods without loss of capability.
4.2 The Contractor shall design a prototype on-board receiver and data processor (ORDP)
4.2.1 capable of being operated over a temperature range of 0 to 120 degrees F.
4.2.2 The prototype ORDP shall meet the technical specifications given in Section 3
4.2.3 and shall be the weight as given in the Contractor’s proposal.
4.2.4 The prototype ORDP shall be powered from a single DC voltage source with voltage as given in the Contractor’s proposal.
4.2.5 The prototype ORDP shall be capable of receiving signals from the dropsonde units
4.2.6 and communicating with the ground station
APMP BID & PROPOSAL CON 2015 | PAGE 26
Simplify and Organize
Capture verbatim requirements from RFP with references
Separate into single requirements
RFP Paragraph Sub-Requirement Compliance Requirement
B Requirements for production delivery and schedule (see RFP Section B table)C.2.1 4.1, 4.1.1 Contractor shall design a prototype dropsonde meeting technical specifications in Section 3 of SOW
C.2.1 4.1.2 Dropsonde shall be weight given in Contractor's proposalC.2.1 4.1.3 Dropsonde shall be size given in Contractor’s proposalC.2.1 4.1.4 Dropsonde units shall be powered in normal use in a manner determined by ContractorC.2.1 4.1.5 Prototype dropsondes shall be capable of being powered externally for testing to allow full operation for extended test
periods without loss of capability
C.2.1 4.2 Contractor shall design prototype on-board receiver and data processor (ORDP)C.2.1 4.2.1 ORDP shall operate over a temperature range of 0-120 degrees FC.2.1 4.2.2 Prototype ORDP shall meet technical specifications in Section 3C.2.1 4.2.3 ORDP shall be weight given in Contractor’s proposalC.2.1 4.2.4 ORDP shall be powered from single DC source with voltage given in Contractor’s proposalC.2.1 4.2.5 Prototype ORDP shall receive signals from dropsonde units
C.2.1 4.2.6 Prototype ORDP shall communicate with ground stationC.2.1 4.2.7 Prototype ORDP shall operate with dropsondes and ground station as specified in Section 3C.2.1 4.3 Contractor shall design ground stationC.2.1 4.3.1 Ground station shall operate in shelter located on Earth’s surfaceC.2.1 4.3.2 Ground station shall receive data from ORDP by line-of-sight radio
C.2.1 4.3.3 Ground station shall receive data from ORDP by satellite/internet link
C.2.1 4.3.4 Ground station shall display profile data locally
APMP BID & PROPOSAL CON 2015 | PAGE 27
Outlining: Follow a Structured Process
Capture verbatim requirements from RFP with references
Separate into single requirements
APMP BID & PROPOSAL CON 2015 | PAGE 28
Build the Outline As Prescribed
APMP BID & PROPOSAL CON 2015 | PAGE 29
Scheduling
APMP BID & PROPOSAL CON 2015 | PAGE 30
Scheduling
APMP BID & PROPOSAL CON 2015 | PAGE 31
The All Important Kickoff Meeting
APMP BID & PROPOSAL CON 2015 | PAGE 32
Use Key Milestones to Manage the Proposal Process
APMP BID & PROPOSAL CON 2015 | PAGE 33
Decision Gates
APMP BID & PROPOSAL CON 2015 | PAGE 34
Customer Focus Indicators
Vision statement
Link between vision and this buy
Hot buttons prioritized
Hot button ownership
explicit
Organization announced and
followed
Buyer named before seller
Buyer named more often than seller
Benefits listed before features
Customer-relevant proofs
Summary and next steps
APMP BID & PROPOSAL CON 2015 | PAGE 35
Use Customer’s Language
Ask and Listen
Scan Documents
Write Exact Words
Identify Hot Buttons
Verify in Exact Words
APMP BID & PROPOSAL CON 2015 | PAGE 36
Why is Proposal Development Science?
Uses facts and data to win (empirically based) Exploits axioms of competitive law that work consistently Leverages key features of linguistics and neuroscience to
achieve effective communication Uses psychology to alter customer behavior Exercises physics and engineering to prove that features
will provide benefits
APMP BID & PROPOSAL CON 2015 | PAGE 37
Proposal Assessment Study
APMP BID & PROPOSAL CON 2015 | PAGE 38
38
Fast Facts of Study
1999-Present Over 340 Over 100 (B2G, B2B; international, local)
12 (Americas, Europe, Asia-
Pacific, Middle East, Africa)
~5,700 hours
APMP BID & PROPOSAL CON 2015 | PAGE 39
Proposal Assessment Criteria
39
APMP BID & PROPOSAL CON 2015 | PAGE 40
Composite Proposal Assessment Rating by Criterion
APMP BID & PROPOSAL CON 2015 | PAGE 41
Summary of Industry-Specific Assessment Averages
APMP BID & PROPOSAL CON 2015 | PAGE 42
This analysis confirms that the biggest weaknesses we see in proposals stem from inadequate pre-proposal activity, resulting in sub-standard customer responsiveness and competitive focus.
Study Leader Observations
APMP BID & PROPOSAL CON 2015 | PAGE 43
Why is Proposal Development Both?
Combines subject, color, and perspective to create a winning picture Relies on illustration to present complex engineering ideas Elevates thinking through facts, data, and graphics Taps into archetypes (circles, squares, triangles, lines, icons) to
convey symmetry, attractiveness of solution, and avoidance of risk
APMP BID & PROPOSAL CON 2015 | PAGE 44
Proposal Development:AN ART? A SCIENCE? WHICH IS IT? ONLY ONE? BOTH?
APMP BID & PROPOSAL CON 2015 | PAGE 45
Regardless, We All Know The Typical Phases of Proposal Development Unbridled enthusiasm Guarded optimism Cool objectivity Mutual confusion Partial disengagement Utter disenchantment Search for the guilty Punishment of the Innocent Awards to the non-participants
APMP BID & PROPOSAL CON 2015 | PAGE 46
APMP's Mission and Vision Statement
APMP promotes the professional growth of its members by advancing the arts, sciences, and technologies of winning business. APMP is the worldwide authority for professionals dedicated to the process of winning business through proposals, bids, tenders, and presentations.
APMP BID & PROPOSAL CON 2015 | PAGE 47
Questions
What are your questions/comments/examples?
APMP BID & PROPOSAL CON 2015 | PAGE 48
Ed AlexanderVice PresidentShipley Associates1 - (801) 726-8282 [email protected] www.shipleywins.com
Contact Us
APMPPO Box 77272Washington, DC20013-7272 Phone: +1 - (202) 450-2549www.apmp.org