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2012 Industry Conference “Successful Strategies for Business Development” Property & Casualty Product Review I-File Presentation Sandra Starnes, Director Kayne Lammers, Actuary June 14, 2012

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Page 1: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

2012 Industry Conference “Successful Strategies for Business Development”

Property & Casualty Product Review

I-File Presentation

Sandra Starnes, Director Kayne Lammers, Actuary

June 14, 2012

Page 2: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

OUTLINE

1) I-File and the I-File User Guide

2) I-File Fatal Errors

3) Common (non-Fatal) I-File Errors/Questions

4) Recent I-File Updates (including Trade Secret)

5) Questions?

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Page 3: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Industry Portal location on FLOIR.COM

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Page 4: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

I-File and the I-File User Guide

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Page 5: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

I-File Introductory User Guide (Property & Casualty Product Review)

Updated April 2008

Florida Office of Insurance Regulation Kevin M. McCarty, Commissioner

What’s in the I-File User Guide?

Creating an I-Portal Account I-File options (Help, Contact Us, Account, Filing Search, Logout) Starting a New Filing Filing Workbench Filing Component Types Filing Component Examples Creating a Response Filing (Add to a submitted filing) Review Submitted Filings Logging in with a Work Unit Number Common I-File Questions 5

Page 6: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

I-File Fatal Errors (Errors that result in having to withdraw your filing)

(1) Using an incorrect Line of Business

(2) Using an incorrect Filing Purpose (e.g., Rates Only, Rules Only, Rate & Rule, etc.)

(3) Answering the Interrogatories incorrectly

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Page 7: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Select the Line of Business Carefully

Note that clicking on an LOB name displays its definition.

If in doubt, email us detailing the coverage and the intended buyer.)

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Page 8: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Clicking on “click here”

displays a list of the Filing

Purpose Descriptions

If in doubt, ask

Select the Filing Purpose Carefully

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Page 9: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

“Rules Only” Filing Purpose

Rules Only

Any filing that does not affect the premium that is charged to any existing or prospective policyholder. The following are examples of this sub-type of filing:

a. Any filing that serves to clarify existing rules or to correct typographical errors

b. Any filing that adds, revises, or deletes underwriting rules that do not affect the premium that is charged to any existing policyholder

c. Any filing that updates protection class assignments d. Any filing that adds optional miscellaneous coverage

If you are not sure if your filing meets this definition, you should submit a letter to the Office explaining the purpose of the filing and requesting our guidance

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Page 10: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

“Rates Only” Filing Purpose

Rates Only Any filing that affects the premium that is charged to any existing or prospective policyholder other than RECOUPMENTS ONLY (FIGA, CITIZENS or FHCF) or LIMITED REINSURANCE/FINANCING COSTS filings. The following are examples of this sub-type of filing: a. Any filing that adds, revises or deletes base rates by territory b. Any filing that adds, revises or deletes rating factors c. Any filing that adds, revises or deletes rating variable definitions d. Any filing that increases or decreases the amount of coverage provided

to policyholders e. Any filing that adds, revises or deletes underwriting rules that do affect

the premium that is charged to any existing policyholder

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Page 11: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Responses cannot be changed after

the filing has been submitted

Responses

determine which additional

components will be included in the

filing

If in doubt, ask

Answer the Interrogatories Carefully

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Page 12: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Common (non-Fatal) I-File Errors/Questions (1) Indications Workbook component still “Incomplete”

after uploading the template

(2)Modifying I-File or RCS templates

(3) Rate Collection System (RCS) common errors

(4) Using “dummy” documents

(5) What to do when the employee responsible for filings leaves the position/company

(6) After submission, how to see what is in the filing 12

Page 13: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

This component requires 2-steps:

(1) Upload the

completed template;

(2) Click on the program name assigned to the template and

upload the support for that

template

(1) After uploading the indications workbook template, the Rate Level or Loss Cost Indication Workbook component is still “Incomplete”

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Page 14: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Common I-File Errors/Questions (Cont’d)

(2) Modifying a template downloaded from I-File or the Rate Collection System (RCS)

Templates include: Standardized Rate Indications Workbook, Loss Cost Indications Workbook, Rating Examples in RCS or Rate Level Effects in RCS

DO NOT REVISE THE TEMPLATE

DO NOT ADD SHEETS, RENAME SHEETS, OR EDIT ANY TEMPLATE

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Page 15: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Common I-File Errors/Questions (Cont’d) (3) Rate Collection System (RCS) common errors

A. Completing a template in RCS and including too many decimal places in the cell. For example, if the cell displays dollars and cents, copy to that cell a value that has already been rounded to two decimal places. Including additional decimal places in the cell (even though you do not see them displayed) may result in an error.

B. Using an incorrect age for home factors in the Homeowners Rating Examples. (If the filing is effective in 2012, an example risk constructed in 2005 should be rated as being 7 years old.)

C. Not providing an RCS verification exhibit for both the Rating Examples and the Rate Level Effect form

D. Revising an RCS template 15

Page 16: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Common I-File Errors/Questions (Cont’d)

(4) Uploading a blank document or a “dummy” document into a component without being instructed to do so

NOTE: Each component is considered to be basic to the filing or is determined by your responses to the Interrogatories. Not responding (or responding incompletely) to the request for that component could be a fatal error. In certain cases, you may be instructed by an analyst or actuary that it is acceptable to provide a dummy document. Do so only when instructed and be certain to note this in the “dummy” document that you provide.

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Page 17: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Common I-File Errors/Questions (Cont’d)

(5) An employee has left the company and still has open filings. What do we do? (Assume the username and password are known. If the password is unknown, contact us to retrieve it.)

Q: Is there a new I-Portal user replacing the former employee?

No: Let the analyst(s) reviewing the filing(s) know that they should respond using a different email address – but the company keeps using the filing originator’s username and password to respond until the filing is complete.

Yes: Log in to the account and “assign” the filing history to a new user.

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Page 18: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Choose “Account”, then “Update”, and Change the Name, E-Mail Address and Password to assign the filing history to a NEW user. (It must be assigned to an E-mail address that is not already an I-Portal user.)

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Page 19: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Common I-File Errors/Questions (Cont’d) (6) After submitting the filing, how can I see what I submitted?

Use the “Filing Search”

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Page 20: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Recent I-File Updates (1) A form number and form title are required when uploading a

form.

(2) The filing submission date logic was modified so that filings submitted after 5pm on Monday – Thursday are “received” at 8am on the following day. Filings submitted after 5 pm on Friday and anytime Saturday or Sunday are “received” at 8 am the following Monday.

Remember deemer dates are determined based on the “received” date. Adjust your effective dates accordingly.

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Page 21: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Recent I-File Updates (Cont’d)

(3) I-File is now compatible with Internet Explorer 8 (IE8) and Internet Explorer 9 (IE9). (However, use caution in the future when upgrading to the “latest and greatest” version.)

(4) A Trade Secret option has been added to several components, including:

Reinsurance Expense Support

Supplemental Information – “Miscellaneous” document type

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Page 22: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Use “Trade Secret” with Caution. Recall agreeing to this when you began your I-File session:

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Page 24: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Section 624.4213, Florida Statutes (Trade Secret Documents)

(1) (a) Each page of such document of specific portion of a document claimed to be a trade secret must be clearly marked as “trade secret.”

(b) All material marked as trade secret must be separated from all non-trade secret material, such as being submitted in a separate envelope clearly marked as “trade secret.”

(c) In submitting a notice of trade secret to the office or department, the submitting party must include an affidavit certifying under oath to the truth of the following statements concerning all documents or information that are claimed to be trade secrets: 1. [I consider/My company considers] this information a trade secret that has

value and provides an advantage or an opportunity to obtain an advantage over those who do not know or use it.

2. [I have/My company has] taken measures to prevent the disclosure of the information to anyone other than those who have been selected to have access for limited purposes, and [I intend/my company intends] to continue to take such measures.

3. The information is not, and has not been, reasonably obtainable without [my/our] consent by other persons by use of legitimate means.

4. The information is not publicly available elsewhere. 24

Page 25: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

i-File Questions? “Contact Us” Include the File Log number (or Work Unit Number from Filing Workbench if not yet submitted)

Include a description of what you are trying to do, your question, or the error message

Note we will contact the I-File user associated with the username that submitted the issue. If you share the account, provide contact information.

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Page 26: Property & Casualty Product Review I-File Presentation · (2)Modifying I-File or RCS templates (3) Rate Collection System (RCS) common errors (4) Using “dummy” documents (5) What

Any Questions?

[email protected] (850)413-5378 [email protected] Property and Casualty Product Review (850) 413-3146

I-File Introductory User Guide (Property & Casualty Product Review)

Updated April 2008

Florida Office of Insurance Regulation Kevin M. McCarty, Commissioner

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