prompter kit for dslr cameras tp-500 kit for dslr cameras tp-500 instruction manual rev date:...

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Prompter Kit for DSLR cameras TP-500 Instruction Manual Rev Date: 29/05/2013 P/N: TP-500_E1_A4 WWW.DATAVIDEO.COM

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Prompter Kit for DSLR cameras

TP-500

Instruction Manual

Rev Date: 29/05/2013 P/N: TP-500_E1_A4

WWW.DATAVIDEO.COM

2

Contents

Warranty ..................................................................................................................... 4

Disposal ..................................................................................................................... 4

Packing List ............................................................................................................... 5

Product Overview ...................................................................................................... 6 Features................................................................................................................................................ 6

Assembly ................................................................................................................... 7

Software Download from the App Store™ ............................................................ 12

Android App download from Google play™ ......................................................... 12

Tablet / Device Settings .......................................................................................... 12

Prompter Application Set Up ................................................................................. 13

How to quickly add text into a DV Prompter document ....................................... 14

Using the optional wired Remote Control ............................................................. 15

Using the optional Bluetooth Remote Control ..................................................... 16

Cleaning the 60/40 Glass sheet .............................................................................. 18

Specifications .......................................................................................................... 20

Service and Support ............................................................................................... 21

iPad, iTunes and App Store are trademarks of Apple Inc. Android and Google play are trademarks of Google Inc.

Disclaimer of Product and Services

The information offered in this instruction manual is intended as a guide only. At all times, Datavideo Technologies will try to

give correct, complete and suitable information. However, Datavideo Technologies cannot exclude that some information in this

manual, from time to time, may not be correct or may be incomplete. This manual may contain typing errors, omissions or

incorrect information. Datavideo Technologies always recommend that you double check the information in this document for

accuracy before making any purchase decision or using the product. Datavideo Technologies is not responsible for any

omissions or errors, or for any subsequent loss or damage caused by using the information contained within this manual.

Further advice on the content of this manual or on the product can be obtained by contacting your local Datavideo Office or

dealer.

3

Warnings and Precautions

1. Read all of these warnings and save them for later reference.

2. Follow all warnings and instructions marked on this unit.

3. Unplug this unit from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp

cloth for cleaning.

4. Do not use this unit in or near water.

5. Do not place this unit on an unstable cart, stand, or table. The unit may fall, causing serious damage.

6. Slots and openings on the cabinet top, back, and bottom are provided for ventilation. To ensure safe

and reliable operation of this unit, and to protect it from overheating, do not block or cover these

openings. Do not place this unit on a bed, sofa, rug, or similar surface, as the ventilation openings on

the bottom of the cabinet will be blocked. This unit should never be placed near or over a heat register

or radiator. This unit should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should only be operated from the type of power source indicated on the marking label of

the AC adapter. If you are not sure of the type of power available, consult your Datavideo dealer or your

local power company.

8. Do not allow anything to rest on the power cord. Do not locate this unit where the power cord will be

walked on, rolled over, or otherwise stressed.

9. If an extension cord must be used with this unit, make sure that the total of the ampere ratings on the

products plugged into the extension cord do not exceed the extension cord rating.

10. Make sure that the total amperes of all the units that are plugged into a single wall outlet do not exceed

15 amperes.

11. Never push objects of any kind into this unit through the cabinet ventilation slots, as they may touch

dangerous voltage points or short out parts that could result in risk of fire or electric shock. Never spill

liquid of any kind onto or into this unit.

12. Except as specifically explained elsewhere in this manual, do not attempt to service this product

yourself. Opening or removing covers that are marked “Do Not Remove” may expose you to dangerous

voltage points or other risks, and will void your warranty. Refer all service issues to qualified service

personnel.

13. Unplug this product from the wall outlet and refer to qualified service personnel under the following

conditions:

a. When the power cord is damaged or frayed;

b. When liquid has spilled into the unit;

c. When the product has been exposed to rain or water;

d. When the product does not operate normally under normal operating conditions. Adjust only

those controls that are covered by the operating instructions in this manual; improper

adjustment of other controls may result in damage to the unit and may often require extensive

work by a qualified technician to restore the unit to normal operation;

e. When the product has been dropped or the cabinet has been damaged;

f. When the product exhibits a distinct change in performance, indicating a need for service.

GLASS - Handle with care

This product contains a sheet of 60/40 mirror glass please handle it with care.

To avoid a risk of damage or injury please follow this instruction manual and use caution when transporting, un-packing, cleaning, assembling or dis-assembling this part of the product.

4

Warranty

Standard Warranty Datavideo equipment is guaranteed against any manufacturing defects for one year from the

date of purchase.

The original purchase invoice or other documentary evidence should be supplied at the time

of any request for repair under warranty.

Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered

by this warranty.

All mail or transportation costs including insurance are at the expense of the owner.

All other claims of any nature are not covered.

Cables & batteries are not covered under warranty.

Warranty only valid within the country or region of purchase.

Your statutory rights are not affected.

Two Year Warranty All Datavideo products purchased after 01-Oct.-2008 qualify for a free one year extension to the

standard Warranty, providing the product is registered with Datavideo within 30 days of

purchase. For information on how to register please visit www.datavideo.com or contact your

local Datavideo office or authorized Distributors

Certain parts with limited lifetime expectancy such as LCD Panels, DVD Drives, Hard Drives are

only covered for the first 10,000 hours, or 1 year (whichever comes first).

Any second year warranty claims must be made to your local Datavideo office or one of its authorized

Distributors before the extended warranty expires.

Disposal

For EU Customers only - WEEE Marking

This symbol on the product indicates that it should not be treated as household

waste. It must be handed over to the applicable take-back scheme for the

recycling of Waste Electrical and Electronic Equipment. For more detailed

information about the recycling of this product, please contact your local

Datavideo office.

5

Packing List

Item Description Quantity

A Adjustable Camera Plate 1

B 15mm Carbon fibre rod Length 230mm 2

C Hood Frame with square hole and Velcro straps for item G.

Hood Frame also has press studs for item I. 1

D Screw plate for securing items B, C, D and E together. 1

E 15mm Carbon fibre rod Length 150mm 2

F Mounting plate with hooks for adjustable tablet holder item H 1

G Lens snood with pull cord and Velcro straps for item C 1

H Adjustable tablet holder 1

I Folding hood with press studs and velcro strap for item J 1

J Velcro edged 60/40 Mirror glass with green and red stickers 1

K Micro fibre cloth pouch to hold items J & L when packed. 1

L Plastic card glass removal tool 1

M Spare screw to secure the hook plate to item F 1

plus Retail carton with protective foam packing 1

NOTE: Depending on your order, your TP-500 kit could have been supplied with one of the following

optional remote controls:

Wired remote for Android™ or iOS™ devices with a headset jack input.

Bluetooth Wireless remote for Android™ or iOS™ devices.

NOTE: The protective foam packing within the retail carton has been designed so that it can be easily

transferred to an optional hard case, called HC-500, for this kit.

Please speak with your supplier or dealer if you wish to purchase an optional remote control or the

HC-500 hard case for your TP-500 prompter kit.

6

Product Overview

Why struggle with expensive re-takes, on stage talent drifting off script or a presenters’ loss of eye

contact with the viewing audience? The Datavideo Prompter Kit, TP-500, is designed to help you

overcome these problems by converting a small tablet computer (not supplied) into a low cost and

effective prompter.

The Datavideo Prompter Kit TP-500 can be used on location, or in a video studio. Prepared scripts or

cue sheets can be easily copied and pasted into the DV prompter app software from email and

scrolled at a set automatic rate or controlled by a user with the wired/wireless remote for a more

natural result. A number of clear fonts, colours and text sizes are available making reading

comfortable from a variety of distances.

Features

Simple software and remote allow users to produce professional results at low cost.

Special 60/40 Glass allows the presenter to read the script and the camera to see the subject.

Strong and rigid prompter frame fixes securely to any standard tripod quick release plate.

The prompter frame is designed to allow stand alone, in front of camera lens prompting.

The black cloth lens snood is adjustable to adapt for a wide variety of camera lenses.

Quick and simple assembly that requires no special tooling.

Expandable mounting bracket system allows simple but secure installation of tablet computer

An optional remote control is also available (additional purchase)

Normal Tripod Set Up

Shown with Canon EOS 550D

7

Assembly

1. Attach/screw the tripod’s own quick release

plate to the screw holes on the base of the

TP-500 adjustable Camera plate, Item A.

Tip: Add a second screw (not supplied)

through the tripod’s quick release plate. This

to stop Item A from being able to spin on

top of the tripod quick release plate.

2. Now slide and secure the tripod plate, with

Item A on top, onto the head of the tripod or

dolly.

3. Remove the sliding camera plate from the

top of Item A. Do this by pressing in the

side screw on Item A once it has been

unscrewed half way.

4. Attach the camera plate from Item A to the

base of the DSLR camera. Now slide the

camera and plate into position on top of

Item A.

5. Now slide the camera and plate back into

position on top of Item A.

8

6. There are four adhesive Velcro straps

packed inside the kit. Peel off the white

paper backing before applying these straps

to the Hood Frame, item C.

Apply the two long Velcro strips to the

Inside edges on the Left side and Right

side of the hole for the lens. Then apply the

two smaller Velcro strips to the top and

bottom sides of the lens hole.

7. Screw rod items E to plate item D. Rod

Items E screw to the front side of the plate

D, this side only has two screw threads.

The bent edge of plate item D is the top

edge.

The rear side of plate item D has four screw

threads.

8. Marry item C, the Hood frame, to plate

item D using the four holes in item C and

the four screw threads on item D.

9. Secure item C to D by screwing rod items

B on to the upper two screw threads for a

normal DSLR configuration.

NB: If the DSLR camera is fitted with a

battery pack under it, then rod items B are

screwed to the lower two threads instead.

9

10. Marry or slide the blue ends of rod items B

in to the rod clamps on item A. Slide the

rods in until the camera lens is about 1 or 2

centimetres away from the hole in the hood

frame, item C.

11. Now clamp the rods in place.

12. Now add the cloth lens snood, Item G, by

marrying the velcro straps on the snood to

the Velcro straps on the Hood frame, Item

C. The cloth tube of the Lens Snood, Item

G, should surround the lens.

13. The snood pull cord and toggle can then be

used to tighten the snood around the lens

to shut out light from the camera side.

Be careful not to change the lens

settings from the desired shot.

10

14. Marry the bottom of the adjustable tablet

holder, Item H, to the four hooks in the top

of Item F.

15. Then slide item F until it clicks into its

secured position on the bottom of item H.

16. Now slide items F and H, the right way up,

into place on the shorter rod items E.

17. Secure the folding hood, item I, using the

press studs on the hood and frame.

11

18. Now insert the Mirror glass, Item J. There

are Velcro edges to the glass, marry these

edges to the Velcro on Items C (bottom)

and I (top) so it is secure. The shortest

edge of the Mirror glass should be at the

bottom.

NOTE: The glass has a red and a green

circle sticker in one corner. The glass

should be fitted with the green circle

towards the subject and the red circle

towards the camera lens.

19. Turn on the tablet or mobile device being

used, Install and launch the DV Prompter

software, see pages 12 and 13. Prepare

the prompting text to be used, see page 14.

20. Now set up for the chosen optional remote

control, see pages 15 and 16.

21. Put the configured tablet into the mounting

bracket and ensure it is held securely by

adjusting the size of the bracket holders for

a snug fit and locking them in place. Use

the locking lever on the bottom of item H.

22. Adjust the prompting settings where necessary.

23. Adjust the camera exposure settings as necessary. See Camera Exposure below.

24. Read the section regarding your chosen remote control.

Camera Exposure and the 60/40 Glass

After setting up the camera with the 60/40 glass in front of the lens adjust the camera set up and

white balance. This is because the 60/40 Glass affects the camera exposure by approximately 1 stop

almost like the effect of a neutral density filter. Consult your camera manual for further help and

advice with its exposure and white balance settings.

12

Software Download from the App Store™

Ensure your tablet has internet access via your cellular service provider or a secure wireless

connection.

Tap the App Store™ icon on the device Home Screen to download apps wherever you

are. Browse the section of the store that features apps designed specifically for these

devices or tap on the Search bar at the top/bottom of the screen and type in Datavideo

or DV Prompter. Then execute the search by tapping on the Search icon to the right.

You will see this software as a result listed, simply tap on the Free icon and then Install.

The App Store icon on your device will show you when an update is available for any

app that you already have. Install the updates with a tap, and you’ll always have the

latest version of your favourite apps like DV Prompter.

Android App download from Google play™

Ensure your tablet has internet access via your cellular service provider or a secure wireless

connection.

Tap on the Google play™ icon on the device Home Screen to see the

latest or popular App downloads. Browse for Apps or tap on the

magnifying glass icon to show the Search bar. When searching type

in DV Prompter then execute the search by tapping on the search icon

again. You will see our software as a result listed, simply tap on DV

Prompter and choose download and install.

Android and Google play are trademarks of Google Inc.

Tablet / Device Settings

Tip: Remember to turn the tablet’s Auto lock / Auto Sleep feature in Settings to ‘Never’ so this does

not interrupt script reading when there may be very little use of the touch screen.

For the same reason it may also be wise to turn off the Cellular, SMS and Email functions/notifications

of the device too before the prompting session.

Tip: Amend the prompting text before pairing the device with the Bluetooth remote control as the

device’s on screen keyboard will be disabled once paired.

You also need to check if you have enough battery life left in your tablet to run through the current

prompting session.

It may be also necessary to remove the device from any 3rd

party protective skin before it is fitted into

the expandable mounting bracket.

13

Prompter Application Set Up

Display Settings These settings allow the look of the text to be changed. You can change the Font Type, the Font

Size of the font, the Font Colour and the Background Colour.

The software initially defaults to White, Arial, 60pt size text on a Black Background. However, you can

choose from the following text or background colours; White, Black, Red, Yellow, Blue, Green or

Orange. All text will be displayed in the colour chosen. Currently you cannot have different colours for

different sections of the text. The size of the text can range from small (8pt) to large (72pt). However,

you need to experiment a little to find the text font and size that you, or your on-screen talent, can

read comfortably at a distance away from the prompter or camera.

NB: The wired remote control is approx. 3m long so this may be the maximum distance you want to

work at on your own.

Prompting Settings You use these settings to change the Orientation of the displayed text and if it will be mirror

reflected off the 60/40 Glass or just used as a normal display. You can also set the text Scrolling

Speed here which can be slowed down or made faster with the wired remote. A scrolling speed of 5

should be a good starting point. Slow Time and Fast Time are used to set the speed up or slow

down features of the text scroll when using the speed buttons on the optional remote. If the on screen

talent takes 5 to 8 seconds to read one page of text then set Slow Time to 8 seconds and Fast Time

to 5 seconds. Now when the speed buttons are pressed on the remote during text play back the

speed will change in equal steps between 5 and 8 seconds.

14

Start Settings You can set the prompter up to automatically start scrolling text straight away or you can delay the

beginning of the text scroll process by up to 10 seconds after tapping on start.

Remote Settings Here you can choose to use no remote, an optional wired iOS remote or an optional wireless

Bluetooth remote.

You can also set up text characters like *# that indicate a break in the scrolled text called break

markers. These markers can then be used to quickly jump forward or backward between points in the

text, when using a remote, should the running order of the production change.

NOTE: When the application is used without a remote control adverts may be displayed when first

starting up the DV Prompter app. To remove the adverts simply connect an optional wired remote or

wireless Bluetooth remote. Please speak with your supplier or dealer if you wish to purchase an

optional remote control.

If using the Bluetooth remote: First amend the prompting text before pairing the device with the

Bluetooth remote control as the device’s own on screen keyboard will be disabled once paired.

Build Version Only confirms the version of the app being used.

How to quickly add text into a DV Prompter document

The prompting script, or presenters’ text, will probably exist as a text document from the planning

stage of the production.

By copying and pasting this script text from the original document into the text body of an E-Mail it can

then be quickly transferred to the smart phone.

When you attempt to forward this email using the smart phone this prompting text can then be copied

into the memory of the phone. Press for a few seconds on a single word in the text and the word will

be highlighted when copy option becomes available. Move the end tabs so the whole of the script is

selected. Then choose or tap on the copy icon.

Now open the DV Prompter app and paste the copied text into a new or existing document.

Tidy up the transferred text as necessary, into sound bites and add some Break Markers. You now

have your newly created prompting document ready to save.

See page 18 also.

15

Using the optional wired Remote Control

Wired remote for Android™ or iOS™ devices with a headset jack input.

The remote plugs into the headset jack on the smart phone. Ensure the remote jack has a good

connection with the phone socket.

How to set up the App for the wired remote control

1. Open the DV Prompter app on the phone or tablet device and go in to Settings. 2. Scroll down to and tap the Remote option. 3. Select the Wired option and your control is now ready to use.

4. Tap on the back symbol button to return to the DV Prompter app documents list.

5. Tap on the prompting document you wish to use.

6. Tap on the Start Prompt button.

Play Button Once the prompting document has been chosen and launched you can Start or

Pause the scrolling of the script by pressing the Green Play button on the remote

control.

Stop Button To Stop the script scrolling and be presented with the back symbol on the

device’s display press the Red Stop button on the remote. Tapping on the back

symbol on the device’s display will return you to the Document list.

Controlling the scrolling speed To control the speed of the script whilst it is scrolling you can press the arrow up/down buttons.

The up arrow button on the remote will speed up the text scrolling.

The down arrow button on the remote will slow down the text scrolling.

Break Markers Break Markers are a defined group of special characters such as *#. These are defined in the

Settings menu of the DV Prompter App. See the menu option Remote Settings for defining these

characters or Break Markers.

If these same characters *# are then placed into the prompting text just before each paragraph or

subject change this gives the ability to jump forward or backwards through the script using the remote.

There is no limit to the number of break markers that can be used within a saved text file.

To use the break markers press the Green Play button to pause the scrolling text. Then use the

speed up or down arrow buttons to quickly jump forward or backwards through the script.

16

Using the optional Bluetooth Remote Control

This remote is designed for use with Android™ and iOS/apple™ devices.

How to charge the Bluetooth remote control

Plug the USB charging cable into a free USB A slot on your desktop computer and

connect the remote control to the charger cable.

It is always best to charge the remote for at least two hours before a prompting

session. When the remote is charging you will see a flashing red LED light,

this will stop flashing once it is fully charged.

When fully charged the remote will last for approximately 6 hours depending on use.

The DV Prompter app will display RECHARGE BATTERY in the bottom

right hand corner of the application window when the battery is running low

in the Bluetooth remote control.

How to pair the Bluetooth remote control

1. Ensure the Bluetooth remote has been charged fully beforehand.

2. Go in to the settings menu on your phone or tablet device.

3. Go to the Bluetooth settings and turn Bluetooth On and ensure your device is visible. 4. Press and hold the green button on the remote for 1 to 2 seconds until the LED starts

flashing Green. 5. You should then see DV Prompter appear on the handset or tablet device when searching for

nearby Bluetooth devices.

6. Tap on the DV Prompter label to start the pairing process with the remote control. 7. The tablet or mobile device should recognise the remote as a Bluetooth keyboard type device.

If a message says that you are unsuccessful in pairing the devices then reset the remote control.

How to reset the Bluetooth remote: When resetting you need to press the green button on the

remote and wait for the green LED to come on and go off and keep the green button depressed until

the LED then glows red. You are then ready to repeat the pairing process as above. Once paired for

the first time the mobile device or tablet will then remember the Bluetooth remote making later pairing

attempts easier.

NB: The remote will automatically power off if it is not used for 30 minutes.

.

17

How to set up the App for the Bluetooth remote control

1. Open the DV Prompter app on the phone or tablet device and go in to Settings. 2. Scroll down to and tap the Remote option. 3. Select the Bluetooth option and your control is now ready to use.

4. Tap on the back symbol button to return to the DV Prompter app documents list.

5. Tap on the prompting document you wish to use.

6. Tap on the Start Prompt button.

Play Button Once the prompting document has been chosen and launched you can Start or

Pause the scrolling of the script by pressing the Green Play button on the remote

control.

Stop Button To Stop the script scrolling and be presented with the back symbol on the device’s

display press the Red Stop button on the remote. Tapping on the back symbol on

the device’s display will return you to the Document list.

To turn the remote control off press and hold the Red Stop button until the LED

glows red.

NB: The remote will automatically power off if it is not used for 30 minutes.

Controlling the scrolling speed To control the speed of the script whilst it is scrolling you can press the arrow buttons.

The up arrow button on the remote will speed up the text scrolling.

The down arrow button on the remote will slow down the text scrolling.

Break Markers Break Markers are a defined group of special characters such as *#. These are defined in the

Settings menu of the DV Prompter App. See the menu option Remote Settings for defining these

characters or Break Markers.

If these same characters *# are then placed into the prompting text just before each paragraph or

subject change this gives the ability to jump forward or backwards through the script using the remote.

There is no limit to the number of break markers that can be used within a saved text file.

To use the break markers press the Green Play button to pause the scrolling text. Then use the

speed up or down arrow buttons to quickly jump forward or backwards through the script.

18

Cleaning the 60/40 Glass sheet

This product contains a sheet of 60/40 glass please handle it with care.

To avoid a risk of damage or injury please follow this instruction manual and use

caution when transporting, un-packing, cleaning, assembling or dis-assembling

this part of the product.

Datavideo recommend cleaning the glass regularly to remove dust and finger

print marks. This will ensure the best image quality is recorded when the camera is looking through

the glass.

Never attempt to clean the glass whilst it is mounted in the prompter instead remove it carefully

from the hood using the tool provided to break the grip of the Velcro straps, clean the glass and then

re-install it into the prompter hood. Handle the glass carefully using the cloth covered edges of the

glass at all times.

To retain the required qualities of the glass and to avoid scratching the glass during cleaning.

Never use abrasive cloths, pads or abrasive based cleaning fluids on the glass.

Never use cleaning fluids based on an acid or vinegar solution.

Place the glass on a soft, stable, dirt and lint

free work surface such as a table with a clean

cloth already laid out on it. Then use a second

clean, lint free, soft cloth to clean the glass.

Do not apply cleaning fluids to the glass directly,

instead apply or spray a small amount of the

cleaning fluid onto the cloth. Proceed to clean

the glass and work in a light circular motion with the cloth. Ensure all finger marks and streaks are

gone before turning the glass over and repeating with the other side.

Once finished re-install the glass back into the prompter hood, again using the cloth covered edges

only. Ensure the green circle sticker on the glass is facing you and the red circle sticker is facing

the camera lens. Reseat/secure the camera hood if necessary.

19

Optional HC-500 Hard Case The foam packaging of the TP-500 kit has been designed so that customers who buy the optional hard case can simply lift the foam out from the retail carton of the TP-500 and insert it directly into the optional HC-500 hard case.

As standard, the HC-500 hard case is supplied with the usual diced, pick & pluck foam so these cases can also be used as optional carrying cases for a variety of equipment – not just the TP-500 kit.

HC-500 Features Press & pull latches

Secure impact resistant hinges with integrated feet

Case can stand upright and level on hinge spine

Solid core handle is both comfortable and durable

Shock proof, vibration proof, dust proof and rust proof

Low temperature (-25C / -13F) resistance tested

Sealable for moisture protection

Pressure release valve

Stackable

Please speak with your supplier or dealer if you wish to purchase an optional hard case.

HC-500 specifications

Dimensions : External H 275mm x W 330mm x D 120mm

Dimensions : Internal base H 215mm x W 295mm x D 75mm without foam

Dimensions : Internal lid H 215mm x W 295mm x D 20mm without foam

Weight : 1.68 Kg ( 3.70 lbs ) with pick and pluck foam only

Weight : 3.06 Kg ( 6.75 lbs ) Including TP-500 kit and foam

20

Importing a text file via iTunes™ to an apple™ device 1. Connect your iPad™ to your PC or Mac via the apple USB cable (not supplied).

2. Launch iTunes™.

3. Select your iPad™ under the Devices section in the left hand pane of iTunes™.

4. Select the Apps tab at the top of the iTunes™ window.

5. Scroll down to the bottom of the page and select DV Prompter from the FILE SHARING

Apps menu.

6. Click the 'Add' file button and browse for the text file you wish to import.

7. Once transferred disconnect the apple device and restart DV Prompter, you should now see

a new document in the list.

Specifications Text File Format Copy and paste from email or text file Reading Range 3m ( 9ft ) approx Prompter wired remote control cable length 3m ( 9ft ) approx Prompter remote control battery life 2 years at average usage Replacement remote control Speak with your supplier for details Prompter Size

Width: 270 mm ( 10.62 inches )

Height: 210 mm ( 8.27 inches )

Depth: 460 mm ( 18.11 inches )

Expandable Mounting Bracket Sizes: 105 mm ( Minimum tablet width ) 198 mm ( Maximum tablet width ) Nett Weight: Kit: 1.5 Kg ( 3.3 lbs ) Packed weight: (Gross) Kit: 1.75 Kg ( 3.84 lbs )

21

Service and Support

It is our goal to make your products ownership a satisfying experience. Our support staff are available

to assist you in setting up and operating your system. Please refer to our web site

www.datavideo.com for answers to common questions, support requests or contact your local office

below.

Datavideo Global Website: www.datavideo.com

Datavideo Corporation

Tel: +1 562 696 2324 Fax: +1 562-698-6930 E-Mail: [email protected]

Datavideo Technologies Europe BV

Tel: +31-30-261-96-56 Fax: +31-30 261-96-57 E-Mail: [email protected]

Datavideo UK Limited

Tel: +44 1457 851 000 Fax: +44 1457 850 964 E-Mail: [email protected]

Datavideo Technologies Co., Ltd

Tel: +886 2 8227 2888 Fax: +886-2-8227-2777 E-mail: [email protected]

Datavideo Technologies China Co., Ltd

Tel: +86 21-5603 6599 Fax:+86 21-5603 6770 E-mail: [email protected]

Datavideo Technologies (S) PTE Ltd

Tel: +65-6749 6866 Fax: +65-6749 3266 E-mail: [email protected]

Datavideo HK Ltd

Tel: +852 2833 1981 Fax: +852-2833-9916 E-mail: [email protected]

Datavideo France s.a.r.l.

Tel: +33 1 60 37 02 46 Fax: +33 1 60 37 67 32 E-mail: [email protected]

Datavideo Technologies India PVT LTD.

Tel: +91 120 4309120 Fax: +91 120 4309121 E-mail: [email protected]

All the trademarks are the properties of their respective owners.

Datavideo Technologies Co., Ltd. All rights reserved 2013.

Rev Date: 29/05/2013 P/N: TP-500_E1_A4