Bulk SMS | Promotional SMS | Voice SMS

Proposal

Would like to present this proposal on the behalf of Virtuoso Netsoft!

We would take this opportunity to introduce Virtuoso Netsoft as a bulk SMS service

partner. As it is understandable that provisioning support services to a niche

organization like yourself is nevertheless a task to be underpinned by a reliable

solution provider. Virtuoso Netsoft plays an evident role here in bringing its experience

and expertise at your disposal for providing its assistance in this domain. Backed up

with an experience of more than a decade in the field of IT and Telecom solutions

provider, Virtuoso has a niche experience in serving many government as well as

private industries with an impeccable experience and service ideology in this domain.

Our motto itself defines a lot about the same “Performance one step ahead”.

In a nutshell we would like to state that Virtuoso has been on its toes to provide best-

in-class solutions for the Bulk Push SMS services we discussed. Attached here is a

presentation of our solution for further perusal. With the experience in handling

millions of traffic and provision all the SMS related solutions at your disposal we would

like to propose a fruitful partnership with you so that we can move ahead with

providing you our resources and handle your business effectively.

After your pursuance on the presentation and scrolling through the viable competence we

offer, we are looking forward to catering to all the business opportunities possible with

Ola.

Introducing Virtuoso

Performance one step ahead

State-of-the-art solutions Reliable service Customer satisfaction

Specialize in provisioning Believe in trust, innovations Endeavor to maximize

end-toend enabling of solution and productivity to built our customer satisfaction by

with Descriptive and structured trustworthy name with adhering to quality standards in

approach to create revenue remarkable track record of the technologies, products and

streams for customers. having served across various services that we deliver and will

Deliver cutting edge

platforms. strive tocontinually improve the

quality of our solutions. We

technologies with state-of-art To provide fast, effective and thrive for customer’s

solutions and service support in reliable services to clients and technological & revenue

an ever changing Technological their customers with minimal satisfaction.

landscape. cost.

About Us

• Virtuoso Net Soft is a Fast progressing IT company in Chandigarh

founded in January 2009 working in the area of IT/ITES services

pivoting around Telecom solutions and Bulk push service solutions.

• Descriptive and structured approach to all clientele with end-to-end

service and solution for Bulk SMS Solution and other products.

• Certified professionals bringing years of expertise.

• In house expert web developers, mobile app developers and

strategists for excellent IT services provided worldwide.

• Known for providing unique design and smooth user interface for

all the services.

• We Specialize in End-to-end enabling of the solution with managed

services and creating revenue streams for customers.

• Key offerings in domains of Bulk Push Service solution, Entertainment,

Network & Utility VAS. Delivering cutting edge technologies in

an everchanging landscape.

• Excellent portfolio to boast off & More than a decade of experience

of reliable billions of SMS Pushes on a daily basis.

• Best client support and service mechanism round the clock.

Why Virtuoso for your Bulk Push?

• Descriptive & structured approach for service provisioning.

• Certified professionals & expert operations and service support.

• Expertise in multi technologies including latest trends and

client requirement.

• State-of-art service solution and support.

• High quality service platform and user friendly design and interface.

• Seamless & Easy API integration.

• Specialization in smooth end-to-end enabling of solution.

• Provisioning of the best quality services and training with 24*7 support.

• User-friendly services and interactive GUIs.

• Easy modifications, service provisioning, updating, monitoring

and maintenance as per client requirement.

• Operations support and Quality control at par.

SMS Solution Strength

Delivery Rate No Discrepancy to clients

Our delivery competence ranges Full disclosure to our clients by

from 80% and higher providing them all the details.

24*7 Support Cutting edge technologies

Unhindered service support Leveraging the best technology

to clients to provide impeccable service.

Best Commercial Model Operation excellence

20% lower price with Adopting the best strategies for

enhanced features operational excellence.

Features and access

Provide savery descriptive

approach towards all

necessities and client controls

SMS features

Customizable templates;

multilingual message support;

enhanced MIS reporting and tools

Professional

Proficient and polished

professionals to support

in all scenarios

Key of Expertise

Market search and Locking the best Solution to

opportunities technology success

Virtuoso Specializes in Cutting edge One of the cheapest

creating revenue technologies in the rates in the

streams for customers changing technological market;Operational

landscape with high excellence and

productivity highermarket

penetration.

Market Comparison

+70% +80% +50% -20%

Greater flexibility Operation Excellence, Client control; Cost-effectiveness

& Future proofing of Scalability, Deliverability, Discrepancy; Support of the solution; Best

solution. Availability, Reliability & services with 24*7 Prices in the market

Performance.

Powered BY

Virtuoso has been as sociated with many Indian

and overseas telecom operators with more than a

decade of experience in Telecom solution support,

Bulk SMSC solution sand Many other IT &

development strata of the industry.

We have been associated with BSNL, MTNL,

Vodafone, Idea, Airtel, Aircel, etc. Telecoms for

our SMS and Data solutions and services and

have an experience of pushing billions of traffic

volume to their customers.

We also have been serving the major businesses

with our support directly or through BSNL. Many

Public and private businesses like ONGC,

Infobip, Buttonpay and several others have been

provisioned by our SMSC service supportviaour

SMSC solution deployed in BSNL.

Client Type of business Service provided

BSNL SMS, Data, Voice and Bulk SMSC Service provisioning

MTNL SMS, Data Service provisioning

Vodafone, Idea, Airtel, Aircel, etc. SMS and Data Service provisioning

ONGC Service provisioning

InfoBip Service provisioning

ButtonPay Service provisioning

TPAY SMS and Data Service provisioning

Valuefirst Service provisioning

Telecom SMS, Data and Voice service solutions and Bulk SMS service solutions for the

Operator. Telecom SMS and Data service solutions for the Operator

Telecom SMS and Data service solutions for the

Operator Bulk Push SMS Services through BSNL.

Bulk Push SMS Services through BSNL. Bulk Push SMS Services through BSNL.

Telecom SMS Data service solutions for Various Operators in Africa and Middle

Eastern Region Bulk Push SMS Services through BSNL.

Service Availability & Provisioning

Virtuoso’s Technical excellence have always promised its clients a guaranteed uptime. The Network Operations

Center (NOC) of VNS has provision to monitor multiple deployments over industry-standard methods.

Service Availability

Virtuoso has always maintained the

highest service availability according to

the SLA and critical issues resolution

matrix defined for each client/customer

Service

Required Availability

VNS Support Window

24 x 7

Days Hours

Service 365 24

Service Availability & Provisioning

SLA maintained and process followed

Every time client detects an Incident Action times measures

incident that should be reported to Virtuoso’s responsiveness to

VNS, Client follows through the reported incidents, as such it is

escalation matrix and VNS assures measured from the time the Client

timely resolution. reports or VNS knows of the

incident. Response times are set

forth while signing the agreement.

VNS acknowledges the receipt of Each updates the clients with a

the incident to the Client and VNS description of the services affected

provides the Client with an initial along with VNS plan for resolution

explanation or understanding of the of the problem.

cause of the incident. Subsequent

updates are regular progress reports

provided by VNS on the resolution

of the incident.

Product Offering

Push SMS Tarrif

Transactional/Prom SMS Charges(in

otional/OTP SMS paisa/SMS)

Flat rate Best In Industry

• Provide dedicated TPS as per requirement.

• Direct connectivity with SMSC.

• Effective resolution matrix.

• SMPP/HTTP connectivity as per requirement.

• Robust MIS reporting system/tools for effective

control and transparency.

• Innovative and robust solution framework.

• Fast and seamless integration.

Product Offering

SMS

10:30 AM 85%

User online

SMS

SMS

SMS

Features for Promotional Push SMS:

- Sender ID: Yes (6 Alphabets), Delivery: Instant Delivery, Excel Plugin: Yes, API Support: Yes, Validity: 1Year

- Delivery on only NON DND Number. - No delivery of SMS on DND Registered Numbers from Promotional Account. - Sender ID will be six digits Numeric in Promotional Account. (Ex.012345) - Sender ID will be six digits Alpha in Promotional Account. (Ex.LGNUTI) - Delivery Reports for confirmation of sending SMSs. - Morning 9:00 am to 9:00 pm SMS delivery. - Life Time Validity, DND Refund, Sender ID with 6 Letters, service time :9AM-9PM - Group SMS, Dynamic SMS, Hindi/Gujarat/Marathi/Tamil/Telugu/Malayalam SMS - Excel upload, Instant Delivery Reports, Unlimited Sender IDs - Single Click

Send 10,000 SMS to 1 Crore SMS

Product Offering

10:30 AM 85%

User online

THU 12:00

Introducing new due dates! Your Postpaid dues will now be generated on 7th and 22nd of every month.

Features for Transactional Push SMS:

- Life Time Validity, DND Delivery, Sender ID with 6 Letters, service time: 24x7 - Group SMS, Dynamic SMS, Hindi/ Gujarat/ Marathi/Tamil/ Telugu/ Malayalam SMS - Excel upload, Instant Delivery Reports, API Documentation - Unlimited Sender IDs, API for OTP passwords.

Thank You

Virtuoso Netsoft (P) Ltd

Netsmartz House Rajiv Gandhi Chandigarh IT Park, Chandigarh

ISO 9001, 20000, 27001 CERTIFIED