promoting the power of one - amazon web services · 2018-07-03 · personal excess liability policy...

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Customers will thank you for providing them with one simple solution to protect their most valuable possessions, including: • Autos • Homes (e.g., primary residence, vacation homes, condos, rental properties) • Motorcycles and RVs • Boats • Personal property (e.g., valuable jewelry, collections) GrandProtect makes life easier for customers by covering all their personal property in one policy package. We call it the power of one: One bill – customers will enjoy the convenience of receiving just one easy-to-read billing statement for all their personal insurance coverages. One deductible – customers can save money since they pay only one deductible for any one loss—even if more than one type of property is damaged. One renewal date this creates additional convenience by eliminating the need to track multiple policy renewal dates. One trusted company there’s nothing quite like the peace of mind that comes from working with a company you know you can count on to be there when you need it. In addition, our Personal Excess Liability Policy can provide your customers who have valuable assets with the increased protection they require. To help you position the value of GrandProtect, we created a variety of engaging marketing materials. This guide provides you with a list of the available materials, where you can find them, along with suggestions on how you can use them. Promoting the power of one GrandProtect ®

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Page 1: Promoting the power of one - Amazon Web Services · 2018-07-03 · Personal Excess Liability Policy (PELP) Extensive Coverage Added protection ifyou are held liable in situations

Customers will thank you for providing them with one simple solution to protect their most valuable possessions, including:• Autos• Homes (e.g., primary residence,

vacation homes, condos, rentalproperties)

• Motorcycles and RVs• Boats• Personal property (e.g.,

valuable jewelry, collections)

GrandProtect makes life easier for customers by covering all their personal property in one policy package. We call it the power of one:

One bill – customers will enjoy the convenience of receiving just one easy-to-read billing statement for all their personal insurance coverages.

One deductible – customers can save money since they pay only one deductible for any one loss—even if more than one type of property is damaged.

One renewal date – this creates additional convenience by eliminating the need to track multiple policy renewal dates.

One trusted company – there’s nothing quite like the peace of mind that comes from working with a company you know you can count on to be there when you need it.

In addition, our Personal Excess Liability Policy can provide your customers who have valuable assets with the increased protection they require.

To help you position the value of GrandProtect, we created a variety of engaging marketing materials. This guide provides you with a list of the available materials, where you can find them, along with suggestions on how you can use them.

Promoting the power of one

GrandProtect®

Page 2: Promoting the power of one - Amazon Web Services · 2018-07-03 · Personal Excess Liability Policy (PELP) Extensive Coverage Added protection ifyou are held liable in situations

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886MPL 5328-000 (0917) L1217501129[exp1120][xCA,MA,NC] © 2017 METLIFE AUTO & HOME

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Met P&C®, MetCasSM, and MetGenSM are licensed in Minnesota.

GrandProtect®

Protect yourfuture with confidence.Homeowners InsuranceGet the superior protection you need along with the convenience you want. We invite you to compare your insurance options and decide what coverage �ts your needs best.

Special Coverage Feature Special Bene�t

Auto Insurance

Savings on your deductible Earn monetary credits toward your deductible for each claim-free year, up to five years. Depending on your policy form.That could be up to $250-$500.1

Replacement Cost for Total Losses Replacement cost coverage for a new vehicle if it is totaled in a covered loss2, with no deduction for depreciation.

Replacement Cost for All Damaged Parts Replacement cost coverage for a vehicle’s parts, if they are damaged in a covered loss.3

Enhanced Rental Vehicle Damage Coverage Coverage for loss of use, diminished value, and reasonable fees legally obligated to pay for damage to a commercially rented auto,motor home, recreational vehicle or motorcycle.3

Worldwide Liability, Medical Payments andPhysical Damage

Extensive coverage for international travel when renting a car. Insured should check with travel agent or rental car companyto determine the country’s insurance requirements. Some countries, such as Mexico, do not accept insurance from anyother country.

1. New York drivers must pay a state-mandated minimum deductible before using this benefit. Not available in all states or programs.2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must

include Comprehensive Coverage. Subject to deductible. Exclusions apply.3. Subject to deductible. This coverage is required of all auto insurers in TX.

Special Services

Driver Safety and Teen Driver Safety Access to valuable teen and adult driver safety programs, as well as money-saving discounts.4

Guaranteed Auto Repair Program Use of a recommended repair shop gives you a lifetime guarantee on parts and labor.

Identity Protection Services Available as part of most auto and home policies to cover fraudulent use of identity.5 One-on-one guidance in resolving the theft, as well as assistance in §ling the correct paperwork.

Document Replacement Assistance Replaces documentation lost or stolen due to natural disaster or §re.

4. Not available in all states.5. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional

“Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

Special Valuables

Valuable Items Blanket Coverage Optional coverage available up to $15,000. Provides a per item limit of $5,000.

Motor Homes,6 Camper Trailers, Motorcycles,6 Snowmobiles, and Other Recreational Vehicles

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the vehicle is injured in an accident.

Uninsured/Underinsured Motorist Optional coverage in the event the insured is involved in an accident with an underinsured/uninsured motorist.

Collision Coverage Optional coverage in the event the insured’s vehicle is involved in an accident with another party.

Comprehensive Coverage Optional coverage in the event the insured’s vehicle is stolen or damaged.

6. MetLife Auto & Home can also offer coverage for motor homes and motorcycles as part of our auto policy.

Boat Insurance

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the boat is injured in an accident.

Uninsured/Underinsured Boaters Coverage Optional coverage in the event the insured is involved in an accident with an uninsured⁄underinsured boater.

Property Coverage Coverage is provided for damage to the covered boat and equipment.

Emergency Services Coverage up to chosen limits in the event of an accident.

Marine Salvage Operations Coverage up to 25% of the property damage limit for marine salvage of covered property.

Hurricane Warning Protection Up to $250 for expenses to haul the boat out of the water to a protected area after o®cial notice of a hurricane warning.

Personal Excess Liability Policy (PELP)

Extensive CoverageAdded protection if you are held liable in situations such as when someone is injured on your property, in an accident involving your auto, boat, recreational vehicle, or snowmobile, in a skiing or bicycling accident, or in hunting or fishing accident. Coverage also extends to cover defamation of character, libel, slander, and false arrest.

Legal Defense Costs Coverage for financial costs associated with lawsuits. MetLife Auto & Home will pay defense costs, lost wages, interest on unpaid judgements, premiums on appeal bonds, and reasonable expenses incurred at our request.

Excess Uninsured/Underinsured Motorist Coverage Optional excess coverage is available for those who wish to have additional protection in the event they are involved in an accident with an uninsured or underinsured motorist.

Auto | Home | Landlord’s | Rental | RVs | Boat | Personal Excess Liability

This information, although a reasonable description of the coverages and services provided or available, does not constitute part of the policy or binder and shall not be construed to replace any provision of the policy itself. In the event of any conflict between the policy and this information, the provisions of the policy shall prevail. It is therefore important that you read your policy carefully for complete details.

One proven solution to protect all your most valuable possessions.

GrandProtect®

PostcardsYour time is valuable. Use the postcards below to execute a direct mailing without having to visit your local post office. Don’t forget to follow up with a phone call. (States excluded: CA, MA)

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886 L1217501175[exp1120][xCA,MA] © 2017 MetLife Auto & Home

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify.

At MetLife Auto & Home®, we understand what it’s like to have others depend on you. We can ease your mind and help you protect your family’s way of life with GrandProtect®. GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient package. That includes:

• Autos• Homes (including vacation

homes, condos, motor homes, and rental properties)

• Motorcycles

A Personal Excess Liability Policy (PELP) can also be included to increase your protection. Please contact me to discuss how we can customize a GrandProtect package for you.

<Agent First Name Last Name><Agency Name><Agent Phone Number><Agent Email Address>

• RVs• Boats• Personal property such

as heirlooms, high-value jewelry, collections, art, etc.

Sample A. Sample1234 Any StreetAny Town, YX, 000000

<Agency Name>

<Agency Address>

<City, State, Zip>

Brochure

Your customers are constantly on the go. Download this brochure to share with them electronically for easy viewing. (MPL 4692-000; states excluded: CA, MA)

On the Marketing Center

GrandProtect®

Protect your future with confidence.

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify.

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886 MPL 4692-000 (1017) L1217500927[exp1120][xCA,MA] © 2017 METLIFE AUTO & HOME

1. Earthquake and volcanic eruptions are excluded. The one deductible feature is not available in North Carolina.

2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must include Comprehensive Coverage. Subject to deductible.

3. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional “Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

Experience you can rely on.We know how important it is to speak to someone fast when you have questions or need assistance. If you ever have to file a claim or discuss an important matter about your coverage, you can call us toll-free from anywhere in the country at 1-800-854-6011. A caring, knowledgeable professional will be available to provide you with personalized service anytime, day or night.

MetLife Auto & Home is one of the nation’s leading personal lines insurance groups, insuring more than 4 million autos and homes, and is affiliated with MetLife. For more information, visit www.metlife.com or contact your local representative.

One proven solution for all your coverage needs.So often, life is better when you keep it simple. Of course, that can be difficult as your assets and responsibilities grow. We can help you keep things under control by protecting all of your most valuable possessions with one GrandProtect policy package. GrandProtect can cover it all, including:

• Autos

• Homes (including vacation homes, condos, motor homes, and rental properties)

• Motorcycles

• RVs

• Boats

• Personal property such as heirlooms, high-value jewelry, collections, art, etc.

A Personal Excess Liability Policy (PELP) can also be included to increase your protection.

Take a look inside to learn more about GrandProtect’s features and benefits, then contact your MetLife Auto & Home representative to put GrandProtect to work for you.

Get the superior protection you need along with the convenience you want.Features that make all the difference.

At MetLife Auto & Home®, we understand what it’s like to have others depend on you. We can ease your mind and help you protect your family’s way of life with a GrandProtect policy package.

GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient policy package. The chart below provides a quick look at some GrandProtect features we think you’ll really appreciate.

A GrandProtect policy package can protect everything from your homes and rental properties to your vehicles and valuables.

Simplify your insurance.

Since GrandProtect protects all your personal property in one package, it makes life easier for you, especially if you have a lot to protect.

One bill — All of your personal insurance coverages are combined on one easy-to-track billing statement. You also get your choice of flexible payment options.

One deductible — GrandProtect can save you money since you pay only one deductible for any one loss—even if more than one type of property is damaged. If you had separate policies for each type of coverage, you would typically pay separate deductibles1.

One trusted company — There’s nothing quite like the peace of mind that comes from working with a company you know you can count on to be there when you need it.

We’re here for you.

Your MetLife Auto & Home representative is ready to help you meet your current and future responsibilities by providing you with an insurance review to make sure your coverage is complete and up-to-date. This is particularly important if you’ve experienced an important life event such as moving to a new home or changing jobs. Based on your current situation, we can customize a GrandProtect policy package for you.

Contact your local representative today to discuss GrandProtect and how it can help you. You can also learn more at www.metlife.com.

What you can expect from GrandProtect.Here are just a few of the features that make GrandProtect the best choice when compared to other insurance options.

Feature What it means to you

Blanket Property Limit

No reason to worry about coverage limits on your home. We combine policy limits for your dwelling, private structures and personal property coverage so you have one total limit to use when you need it.

Full Replacement of Damaged Assets

We’ll make you whole. With GrandProtect’s full replacement cost coverage on your autos2, your homes and most possessions, we’ll repair or replace covered possessions with no deduction for depreciation.

Worldwide Coverage GrandProtect travels with you wherever you go. You’ll receive worldwide auto liability, medicalexpense and personal liability protection, plus global coverage for your personal property.

Identity Protection Services plus reimbursement3

You’re protected against one of today’s fastest growing crimes. An experienced team of Identity Protection Specialists is always available to assist you to identify problems and resolve issues. This feature also provides expense reimbursement up to $25,000 and credit card protection up to $10,000.

Protect your future with

GrandProtect®

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify.

So often, life is better when you keep it simple. Of course, that can be di�cult as your assets and responsibilities grow. MetLife Auto & Home® representatives are ready to help by covering all your most valuable possessions in one convenient GrandProtect® policy package with just one bill and one deductible.1

• Autos• Homes (including vacation

homes, condos, motor homes, and rental properties)

• Motorcycles

A Personal Excess Liability Policy (PELP) can also be included to increase your protection. Reach out today to discuss how we can customize a GrandProtect package for you.

<Agent First Name Last Name><Agency Name><Agent Phone Number><Agent Email Address>

• RVs• Boats• Personal property such

as heirlooms, high-value jewelry, collections, art, etc.

1. The one deductible feature is not available in North Carolina.

Sample A. Sample1234 Any StreetAny Town, YX, 000000

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886 L1217501175[exp1120][xCA,MA] © 2017 MetLife Auto & Home

<Agency Name>

<Agency Address>

<City, State, Zip>

Page 3: Promoting the power of one - Amazon Web Services · 2018-07-03 · Personal Excess Liability Policy (PELP) Extensive Coverage Added protection ifyou are held liable in situations

Ad/�yerUse this piece to get the word out through local publications or as a handout at a local event. It is available in color or B&W and in various sizes depending on your needs (states excluded: CA, MA).

Approach letter

Introduce GrandProtect to prospects and customers with this short, customizable approach letter. As with the postcards, don’t forget to follow up with a phone call. (States excluded: CA, MA)

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886 L1217501165[exp1120][xCA,MA] © 2017 MetLife Auto & Home

GrandProtect®

Simplify your insurance. Simplify your life.

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Fire & Casualty Company, Economy Premier Assurance Company, Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify.

So often, life is better when you keep it simple. Of course, that can be di�cult as your assets and responsibilities grow. MetLife Auto & Home® representatives are ready to help by covering your most valuable possessions in one convenient GrandProtect policy package with just one bill and one deductible.1

GrandProtect can cover it all, including:

• Autos• Homes (including vacation

homes, condos, motor homes, and rental properties)

• Motorcycles

A Personal Excess Liability Policy (PELP) can also be included to increase your protection.

• RVs• Boats• Personal property such as

heirlooms, high-value jewelry, collections, art, etc.

We’re here for you.

<Agent Firstname LastName><Agency Name><Agent Phone Number><Agent Email Address>

1. The one deductible feature is not available in North Carolina.

Page 1 of 2

[Current Date]

Dear «Dr./Atty./Mr./Ms./Mrs./Miss» «FirstName» «LastName», As you savor what you’ve accomplished so far and look ahead to the future, you want to be able to plan without worry. We can help you do that with a MetLife Auto & Home® GrandProtect policy package.

What you need to know GrandProtect provides higher levels of coverage than many other insurance options and can protect all of your most valuable possessions in one convenient package. That includes:

Autos Homes (including vacation homes, condos, motor homes, and rental properties) Motorcycles

RVs Boats Personal property such as heirlooms, high-value jewelry, collections, art, etc.

What you need to do Simply contact me to discuss your needs. I can answer any questions you have and customize a GrandProtect package for you that will ease your mind and help protect your family’s way of life. I look forward to speaking to you soon. You can always rely on me to help you make the best decisions about your insurance coverage.

We’re here to help You can reach me by:

Phone: «phone_num», ext. «phone_ext» Email: «email_addr» Fax: «fax_num»

Sincerely, [Include a picture or stamp of your signature. If you are physically signing this letter, change the paragraph spacing for the «Name» field to "24 point above" before printing.]

«name» « title»

P.S. Since GrandProtect covers everything in one package with just one bill and one deductible1, it can simplify your life while providing you with the superior coverage you need. I can tell you about several other GrandProtect features I know you’ll appreciate when we talk.

[Agency Name] [Agent Name] [Var Title]: [Var Field] | [Var Title]: [Var Field] [Var Title]: [Var Field] | [Var Title]: [Var Field]

Protect your future with confidence with GrandProtect®

[Addr1][Addr2][Addr3][Addr4][Street Address] [City, ST ZIP]

Comparison guidesSeveral easy-to-read comparison guides are available that can help you highlight the benefits, features and value of GrandProtect for customers by comparing it to their current products or our standard and platinum homeowners products (states excluded: CA, MA, NC). A NC only version is also available.

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886MPL 5328-000 (0917) L1217501129[exp1120][xCA,MA,NC] © 2017 METLIFE AUTO & HOME

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Met P&C®, MetCasSM, and MetGenSM are licensed in Minnesota.

GrandProtect®

Protect your future with confidence.Homeowners InsuranceGet the superior protection you need along with the convenience you want. We invite you to compare your insurance options and decide what coverage �ts your needs best.

Special Coverage Feature Special Bene�t

Auto Insurance

Savings on your deductible Earn monetary credits toward your deductible for each claim-free year, up to five years. Depending on your policy form.That could be up to $250-$500.1

Replacement Cost for Total Losses Replacement cost coverage for a new vehicle if it is totaled in a covered loss2, with no deduction for depreciation.

Replacement Cost for All Damaged Parts Replacement cost coverage for a vehicle’s parts, if they are damaged in a covered loss.3

Enhanced Rental Vehicle Damage Coverage Coverage for loss of use, diminished value, and reasonable fees legally obligated to pay for damage to a commercially rented auto,motor home, recreational vehicle or motorcycle.3

Worldwide Liability, Medical Payments andPhysical Damage

Extensive coverage for international travel when renting a car. Insured should check with travel agent or rental car companyto determine the country’s insurance requirements. Some countries, such as Mexico, do not accept insurance from anyother country.

1. New York drivers must pay a state-mandated minimum deductible before using this benefit. Not available in all states or programs.2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must

include Comprehensive Coverage. Subject to deductible. Exclusions apply.3. Subject to deductible. This coverage is required of all auto insurers in TX.

Special Services

Driver Safety and Teen Driver Safety Access to valuable teen and adult driver safety programs, as well as money-saving discounts.4

Guaranteed Auto Repair Program Use of a recommended repair shop gives you a lifetime guarantee on parts and labor.

Identity Protection Services Available as part of most auto and home policies to cover fraudulent use of identity.5 One-on-one guidance in resolving the theft, as well as assistance in §ling the correct paperwork.

Document Replacement Assistance Replaces documentation lost or stolen due to natural disaster or §re.

4. Not available in all states.5. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional

“Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

Special Valuables

Valuable Items Blanket Coverage Optional coverage available up to $15,000. Provides a per item limit of $5,000.

Motor Homes,6 Camper Trailers, Motorcycles,6 Snowmobiles, and Other Recreational Vehicles

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the vehicle is injured in an accident.

Uninsured/Underinsured Motorist Optional coverage in the event the insured is involved in an accident with an underinsured/uninsured motorist.

Collision Coverage Optional coverage in the event the insured’s vehicle is involved in an accident with another party.

Comprehensive Coverage Optional coverage in the event the insured’s vehicle is stolen or damaged.

6. MetLife Auto & Home can also offer coverage for motor homes and motorcycles as part of our auto policy.

Boat Insurance

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the boat is injured in an accident.

Uninsured/Underinsured Boaters Coverage Optional coverage in the event the insured is involved in an accident with an uninsured⁄underinsured boater.

Property Coverage Coverage is provided for damage to the covered boat and equipment.

Emergency Services Coverage up to chosen limits in the event of an accident.

Marine Salvage Operations Coverage up to 25% of the property damage limit for marine salvage of covered property.

Hurricane Warning Protection Up to $250 for expenses to haul the boat out of the water to a protected area after o®cial notice of a hurricane warning.

Personal Excess Liability Policy (PELP)

Extensive CoverageAdded protection if you are held liable in situations such as when someone is injured on your property, in an accident involving your auto, boat, recreational vehicle, or snowmobile, in a skiing or bicycling accident, or in hunting or fishing accident. Coverage also extends to cover defamation of character, libel, slander, and false arrest.

Legal Defense Costs Coverage for financial costs associated with lawsuits. MetLife Auto & Home will pay defense costs, lost wages, interest on unpaid judgements, premiums on appeal bonds, and reasonable expenses incurred at our request.

Excess Uninsured/Underinsured Motorist Coverage Optional excess coverage is available for those who wish to have additional protection in the event they are involved in an accident with an uninsured or underinsured motorist.

Auto | Home | Landlord’s | Rental | RVs | Boat | Personal Excess Liability

This information, although a reasonable description of the coverages and services provided or available, does not constitute part of the policy or binder and shall not be construed to replace any provision of the policy itself. In the event of any conflict between the policy and this information, the provisions of the policy shall prevail. It is therefore important that you read your policy carefully for complete details.

One proven solution for all your coverage needs.At MetLife Auto & Home®, we understand what it’s like to have others depend on you. We can ease your mind and help you protect your family’s way of life with a GrandProtect policy package.

GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient policy package. The information below provides a quick look at some GrandProtect features we think you’ll really appreciate.

The Total Advantage

One Provider

One Bill

One Renewal Date

One Policy Package

One Agent

GrandProtect Home Advantages• Blanket Property Limit

• Unlimited Dwelling Replacement Cost Coverage

• Identity Protection Services plus expense reimbursement

• Special Landlord Coverages

• Special Personal Property Coverages

GrandProtect Auto Advantages:• Worldwide Liability Coverage

• Rewards for Claim-Free Drivers

• Replacement Cost for Total Losses

• Replacement Cost for All Damaged Parts

• Enhanced Rental Car Damage Coverage

Other Notable Advantages• Superior Customer and Claim Service

• Increased Personal Excess Liability Limits

• Excess Uninsured/Underinsured Motorist Coverage

• Special Recreational Vehicle Coverages

• Special Valuables Coverage

Homeowners Insurance CoverageComparison WorksheetHere are just a few of the features that make GrandProtect the best choice when compared to other insurance options.

Coverage Feature GrandProtect Home Your Current Homeowners Policy

Unlimited Dwelling Replacement Cost Coverage Included

Replacement Cost on Contents Included

Blanket Property Limit Location Level Property Limit

Business Property1• On Premises: $2,500• O  Premises: $500

Computers• Personal Use: No Sublimit• Business Use: $5,000

Identity Protection Services Included at No Extra Cost2

Identity Theft Expense Reimbursement

Included Up to $25,000 for Expenses

Theft of Jewelry, Watches and Furs1 $5,000 per Category

Lock Replacement Reasonable Expenses When Key is Stolen

Loss Assessment1 $10,000 with $250 Deductible

Loss of Use

• Additional Living Expense: Time Limit — Two Years.

• Loss of Rental Income: Time Limit — 12 Months

Memorabilia1 $10,000

Ordinance or Law Coverage Included in Blanket Property Limit

Silverware $10,000

Sewer, Sump Pump and Drain Back Up Coverage1

$10,000 Included, $1,000 Deductible for a Back up Loss Only

Rented Watercraft

• Bodily Injury/Property Damage Liability: Included

• Damage to Rented Watercraft: Up to $25,000, No Deductible

Newly Acquired Watercraft and Equipment $25,000, No Deductible

Personal Injury Liability Included

1. Higher optional limits available.2. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies

with the optional “Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

• Homeowners (MPL 6328-000) • Standard and platinum homeowners (MPL 6327-000)• Condo (MPL 4827-000) • Renters (MPL 4826-000)• Auto (MPL 4825-000) • North Carolina (MPL 4825-032)

Page 4: Promoting the power of one - Amazon Web Services · 2018-07-03 · Personal Excess Liability Policy (PELP) Extensive Coverage Added protection ifyou are held liable in situations

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886MPL 5328-000 (0917) L1217501129[exp1120][xCA,MA,NC] © 2017 METLIFE AUTO & HOME

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Met P&C®, MetCasSM, and MetGenSM are licensed in Minnesota.

GrandProtect®

Protect yourfuture with confidence.Homeowners InsuranceGet the superior protection you need along with the convenience you want. We invite you to compare your insurance options and decide what coverage �ts your needs best.

Special Coverage Feature Special Bene�t

Auto Insurance

Savings on your deductible Earn monetary credits toward your deductible for each claim-free year, up to five years. Depending on your policy form.That could be up to $250-$500.1

Replacement Cost for Total Losses Replacement cost coverage for a new vehicle if it is totaled in a covered loss2, with no deduction for depreciation.

Replacement Cost for All Damaged Parts Replacement cost coverage for a vehicle’s parts, if they are damaged in a covered loss.3

Enhanced Rental Vehicle Damage Coverage Coverage for loss of use, diminished value, and reasonable fees legally obligated to pay for damage to a commercially rented auto,motor home, recreational vehicle or motorcycle.3

Worldwide Liability, Medical Payments andPhysical Damage

Extensive coverage for international travel when renting a car. Insured should check with travel agent or rental car companyto determine the country’s insurance requirements. Some countries, such as Mexico, do not accept insurance from anyother country.

1. New York drivers must pay a state-mandated minimum deductible before using this benefit. Not available in all states or programs.2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must

include Comprehensive Coverage. Subject to deductible. Exclusions apply.3. Subject to deductible. This coverage is required of all auto insurers in TX.

Special Services

Driver Safety and Teen Driver Safety Access to valuable teen and adult driver safety programs, as well as money-saving discounts.4

Guaranteed Auto Repair Program Use of a recommended repair shop gives you a lifetime guarantee on parts and labor.

Identity Protection Services Available as part of most auto and home policies to cover fraudulent use of identity.5 One-on-one guidance in resolving the theft, as well as assistance in §ling the correct paperwork.

Document Replacement Assistance Replaces documentation lost or stolen due to natural disaster or §re.

4. Not available in all states.5. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional

“Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

Special Valuables

Valuable Items Blanket Coverage Optional coverage available up to $15,000. Provides a per item limit of $5,000.

Motor Homes,6 Camper Trailers, Motorcycles,6 Snowmobiles, and Other Recreational Vehicles

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the vehicle is injured in an accident.

Uninsured/Underinsured Motorist Optional coverage in the event the insured is involved in an accident with an underinsured/uninsured motorist.

Collision Coverage Optional coverage in the event the insured’s vehicle is involved in an accident with another party.

Comprehensive Coverage Optional coverage in the event the insured’s vehicle is stolen or damaged.

6. MetLife Auto & Home can also offer coverage for motor homes and motorcycles as part of our auto policy.

Boat Insurance

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the boat is injured in an accident.

Uninsured/Underinsured Boaters Coverage Optional coverage in the event the insured is involved in an accident with an uninsured⁄underinsured boater.

Property Coverage Coverage is provided for damage to the covered boat and equipment.

Emergency Services Coverage up to chosen limits in the event of an accident.

Marine Salvage Operations Coverage up to 25% of the property damage limit for marine salvage of covered property.

Hurricane Warning Protection Up to $250 for expenses to haul the boat out of the water to a protected area after o®cial notice of a hurricane warning.

Personal Excess Liability Policy (PELP)

Extensive CoverageAdded protection if you are held liable in situations such as when someone is injured on your property, in an accident involving your auto, boat, recreational vehicle, or snowmobile, in a skiing or bicycling accident, or in hunting or fishing accident. Coverage also extends to cover defamation of character, libel, slander, and false arrest.

Legal Defense Costs Coverage for financial costs associated with lawsuits. MetLife Auto & Home will pay defense costs, lost wages, interest on unpaid judgements, premiums on appeal bonds, and reasonable expenses incurred at our request.

Excess Uninsured/Underinsured Motorist Coverage Optional excess coverage is available for those who wish to have additional protection in the event they are involved in an accident with an uninsured or underinsured motorist.

Auto | Home | Landlord’s | Rental | RVs | Boat | Personal Excess Liability

This information, although a reasonable description of the coverages and services provided or available, does not constitute part of the policy or binder and shall not be construed to replace any provision of the policy itself. In the event of any conflict between the policy and this information, the provisions of the policy shall prevail. It is therefore important that you read your policy carefully for complete details.

Note: To �lter by material type, use the “Marketing Tool” drop down before hitting “Submit”.

Searching on the Marketing Center

Select the GrandProtect® + ComboSM box on the landing page, then click Learn More.

Option 1

Select GrandProtect from the drop down menu under Search Marketing Materials, then hit “Submit”.

Option 2

To �nd GrandProtect marketing materials that you can download and send electronically, go to the Marketing Center. These materials include an e-brochure, ad/�yer and approach letter. This site also makes it easy to conduct a postcard mailing as well.

There are a couple ways to �nd materials on the Marketing Center. Take a look below.

SEARCH MARKETING MATERIALS

Marketing Activity

GrandProtect

Marketing Tool

Submit

Page 5: Promoting the power of one - Amazon Web Services · 2018-07-03 · Personal Excess Liability Policy (PELP) Extensive Coverage Added protection ifyou are held liable in situations

BrochureFor your next trade show or local event, be sure to order a supply of brochures to distribute to attendees. (MPL 4692-000; states excluded: CA, MA)

On the PaperStore

GrandProtect®

Protect your future with confidence.

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify.

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886 MPL 4692-000 (1017) L1217500927[exp1120][xCA,MA] © 2017 METLIFE AUTO & HOME

1. Earthquake and volcanic eruptions are excluded. The one deductible feature is not available in North Carolina.

2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must include Comprehensive Coverage. Subject to deductible.

3. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional “Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

Experience you can rely on.We know how important it is to speak to someone fast when you have questions or need assistance. If you ever have to file a claim or discuss an important matter about your coverage, you can call us toll-free from anywhere in the country at 1-800-854-6011. A caring, knowledgeable professional will be available to provide you with personalized service anytime, day or night.

MetLife Auto & Home is one of the nation’s leading personal lines insurance groups, insuring more than 4 million autos and homes, and is affiliated with MetLife. For more information, visit www.metlife.com or contact your local representative.

One proven solution for all your coverage needs.So often, life is better when you keep it simple. Of course, that can be difficult as your assets and responsibilities grow. We can help you keep things under control by protecting all of your most valuable possessions with one GrandProtect policy package. GrandProtect can cover it all, including:

• Autos

• Homes (including vacation homes, condos, motor homes, and rental properties)

• Motorcycles

• RVs

• Boats

• Personal property such as heirlooms, high-value jewelry, collections, art, etc.

A Personal Excess Liability Policy (PELP) can also be included to increase your protection.

Take a look inside to learn more about GrandProtect’s features and benefits, then contact your MetLife Auto & Home representative to put GrandProtect to work for you.

Get the superior protection you need along with the convenience you want.Features that make all the difference.

At MetLife Auto & Home®, we understand what it’s like to have others depend on you. We can ease your mind and help you protect your family’s way of life with a GrandProtect policy package.

GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient policy package. The chart below provides a quick look at some GrandProtect features we think you’ll really appreciate.

A GrandProtect policy package can protect everything from your homes and rental properties to your vehicles and valuables.

Simplify your insurance.

Since GrandProtect protects all your personal property in one package, it makes life easier for you, especially if you have a lot to protect.

One bill — All of your personal insurance coverages are combined on one easy-to-track billing statement. You also get your choice of flexible payment options.

One deductible — GrandProtect can save you money since you pay only one deductible for any one loss—even if more than one type of property is damaged. If you had separate policies for each type of coverage, you would typically pay separate deductibles1.

One trusted company — There’s nothing quite like the peace of mind that comes from working with a company you know you can count on to be there when you need it.

We’re here for you.

Your MetLife Auto & Home representative is ready to help you meet your current and future responsibilities by providing you with an insurance review to make sure your coverage is complete and up-to-date. This is particularly important if you’ve experienced an important life event such as moving to a new home or changing jobs. Based on your current situation, we can customize a GrandProtect policy package for you.

Contact your local representative today to discuss GrandProtect and how it can help you. You can also learn more at www.metlife.com.

What you can expect from GrandProtect.Here are just a few of the features that make GrandProtect the best choice when compared to other insurance options.

Feature What it means to you

Blanket Property Limit

No reason to worry about coverage limits on your home. We combine policy limits for your dwelling, private structures and personal property coverage so you have one total limit to use when you need it.

Full Replacement of Damaged Assets

We’ll make you whole. With GrandProtect’s full replacement cost coverage on your autos2, your homes and most possessions, we’ll repair or replace covered possessions with no deduction for depreciation.

Worldwide Coverage GrandProtect travels with you wherever you go. You’ll receive worldwide auto liability, medicalexpense and personal liability protection, plus global coverage for your personal property.

Identity Protection Services plus reimbursement3

You’re protected against one of today’s fastest growing crimes. An experienced team of Identity Protection Specialists is always available to assist you to identify problems and resolve issues. This feature also provides expense reimbursement up to $25,000 and credit card protection up to $10,000.

Comparison guidesWhen meeting with customers, use our handy comparison guides to point out the benefits, features and value of GrandProtect. These guides make it easy to compare GrandProtect to a customer’s current products or to our standard and platinum homeowners products (states excluded: CA, MA, NC). A NC only version is also available.

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886MPL 5328-000 (0917) L1217501129[exp1120][xCA,MA,NC] © 2017 METLIFE AUTO & HOME

MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company, Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company, and Metropolitan Lloyds Insurance Company of Texas, all with administrative home o�ces in Warwick, RI. Coverage, rates, discounts, and policy features vary by state and product, and are available in most states to those who qualify. Met P&C®, MetCasSM, and MetGenSM are licensed in Minnesota.

GrandProtect®

Protect your future with confidence.Homeowners InsuranceGet the superior protection you need along with the convenience you want. We invite you to compare your insurance options and decide what coverage �ts your needs best.

Special Coverage Feature Special Bene�t

Auto Insurance

Savings on your deductible Earn monetary credits toward your deductible for each claim-free year, up to five years. Depending on your policy form.That could be up to $250-$500.1

Replacement Cost for Total Losses Replacement cost coverage for a new vehicle if it is totaled in a covered loss2, with no deduction for depreciation.

Replacement Cost for All Damaged Parts Replacement cost coverage for a vehicle’s parts, if they are damaged in a covered loss.3

Enhanced Rental Vehicle Damage Coverage Coverage for loss of use, diminished value, and reasonable fees legally obligated to pay for damage to a commercially rented auto,motor home, recreational vehicle or motorcycle.3

Worldwide Liability, Medical Payments andPhysical Damage

Extensive coverage for international travel when renting a car. Insured should check with travel agent or rental car companyto determine the country’s insurance requirements. Some countries, such as Mexico, do not accept insurance from anyother country.

1. New York drivers must pay a state-mandated minimum deductible before using this benefit. Not available in all states or programs.2. This does not apply to a substitute auto, an auto you do not own, or a vehicle leased under a long-term contract of six months or more. Vehicle must be previously untitled to qualify. Policy must

include Comprehensive Coverage. Subject to deductible. Exclusions apply.3. Subject to deductible. This coverage is required of all auto insurers in TX.

Special Services

Driver Safety and Teen Driver Safety Access to valuable teen and adult driver safety programs, as well as money-saving discounts.4

Guaranteed Auto Repair Program Use of a recommended repair shop gives you a lifetime guarantee on parts and labor.

Identity Protection Services Available as part of most auto and home policies to cover fraudulent use of identity.5 One-on-one guidance in resolving the theft, as well as assistance in §ling the correct paperwork.

Document Replacement Assistance Replaces documentation lost or stolen due to natural disaster or §re.

4. Not available in all states.5. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies with the optional

“Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

Special Valuables

Valuable Items Blanket Coverage Optional coverage available up to $15,000. Provides a per item limit of $5,000.

Motor Homes,6 Camper Trailers, Motorcycles,6 Snowmobiles, and Other Recreational Vehicles

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the vehicle is injured in an accident.

Uninsured/Underinsured Motorist Optional coverage in the event the insured is involved in an accident with an underinsured/uninsured motorist.

Collision Coverage Optional coverage in the event the insured’s vehicle is involved in an accident with another party.

Comprehensive Coverage Optional coverage in the event the insured’s vehicle is stolen or damaged.

6. MetLife Auto & Home can also offer coverage for motor homes and motorcycles as part of our auto policy.

Boat Insurance

Liability Coverage Coverage up to chosen limits in the event another party is injured in an accident.

Medical Expense Coverage Coverage up to chosen limits in the event someone in the boat is injured in an accident.

Uninsured/Underinsured Boaters Coverage Optional coverage in the event the insured is involved in an accident with an uninsured⁄underinsured boater.

Property Coverage Coverage is provided for damage to the covered boat and equipment.

Emergency Services Coverage up to chosen limits in the event of an accident.

Marine Salvage Operations Coverage up to 25% of the property damage limit for marine salvage of covered property.

Hurricane Warning Protection Up to $250 for expenses to haul the boat out of the water to a protected area after o®cial notice of a hurricane warning.

Personal Excess Liability Policy (PELP)

Extensive CoverageAdded protection if you are held liable in situations such as when someone is injured on your property, in an accident involving your auto, boat, recreational vehicle, or snowmobile, in a skiing or bicycling accident, or in hunting or fishing accident. Coverage also extends to cover defamation of character, libel, slander, and false arrest.

Legal Defense Costs Coverage for financial costs associated with lawsuits. MetLife Auto & Home will pay defense costs, lost wages, interest on unpaid judgements, premiums on appeal bonds, and reasonable expenses incurred at our request.

Excess Uninsured/Underinsured Motorist Coverage Optional excess coverage is available for those who wish to have additional protection in the event they are involved in an accident with an uninsured or underinsured motorist.

Auto | Home | Landlord’s | Rental | RVs | Boat | Personal Excess Liability

This information, although a reasonable description of the coverages and services provided or available, does not constitute part of the policy or binder and shall not be construed to replace any provision of the policy itself. In the event of any conflict between the policy and this information, the provisions of the policy shall prevail. It is therefore important that you read your policy carefully for complete details.

One proven solution for all your coverage needs.At MetLife Auto & Home®, we understand what it’s like to have others depend on you. We can ease your mind and help you protect your family’s way of life with a GrandProtect policy package.

GrandProtect provides more coverage than many other insurance options and can protect all of your most valuable possessions in one convenient policy package. The information below provides a quick look at some GrandProtect features we think you’ll really appreciate.

The Total Advantage

One Provider

One Bill

One Renewal Date

One Policy Package

One Agent

GrandProtect Home Advantages• Blanket Property Limit

• Unlimited Dwelling Replacement Cost Coverage

• Identity Protection Services plus expense reimbursement

• Special Landlord Coverages

• Special Personal Property Coverages

GrandProtect Auto Advantages:• Worldwide Liability Coverage

• Rewards for Claim-Free Drivers

• Replacement Cost for Total Losses

• Replacement Cost for All Damaged Parts

• Enhanced Rental Car Damage Coverage

Other Notable Advantages• Superior Customer and Claim Service

• Increased Personal Excess Liability Limits

• Excess Uninsured/Underinsured Motorist Coverage

• Special Recreational Vehicle Coverages

• Special Valuables Coverage

Homeowners Insurance CoverageComparison WorksheetHere are just a few of the features that make GrandProtect the best choice when compared to other insurance options.

Coverage Feature GrandProtect Home Your Current Homeowners Policy

Unlimited Dwelling Replacement Cost Coverage Included

Replacement Cost on Contents Included

Blanket Property Limit Location Level Property Limit

Business Property1• On Premises: $2,500• O  Premises: $500

Computers• Personal Use: No Sublimit• Business Use: $5,000

Identity Protection Services Included at No Extra Cost2

Identity Theft Expense Reimbursement

Included Up to $25,000 for Expenses

Theft of Jewelry, Watches and Furs1 $5,000 per Category

Lock Replacement Reasonable Expenses When Key is Stolen

Loss Assessment1 $10,000 with $250 Deductible

Loss of Use

• Additional Living Expense: Time Limit — Two Years.

• Loss of Rental Income: Time Limit — 12 Months

Memorabilia1 $10,000

Ordinance or Law Coverage Included in Blanket Property Limit

Silverware $10,000

Sewer, Sump Pump and Drain Back Up Coverage1

$10,000 Included, $1,000 Deductible for a Back up Loss Only

Rented Watercraft

• Bodily Injury/Property Damage Liability: Included

• Damage to Rented Watercraft: Up to $25,000, No Deductible

Newly Acquired Watercraft and Equipment $25,000, No Deductible

Personal Injury Liability Included

1. Higher optional limits available.2. Identity Protection Services are not available to auto customers in NC or NH nor with all policy forms. Identity Protection Services are available in NC homeowner policies

with the optional “Identity Theft Expense and Resolution Plus” endorsement for an additional premium.

• Homeowners (MPL 6328-000) • Standard and platinum homeowners (MPL 6327-000)• Condo (MPL 4827-000) • Renters (MPL 4826-000)• Auto (MPL 4825-000) • North Carolina (MPL 4825-032)

Page 6: Promoting the power of one - Amazon Web Services · 2018-07-03 · Personal Excess Liability Policy (PELP) Extensive Coverage Added protection ifyou are held liable in situations

After logging in, use the Search Bar to type in and search for GrandProtect.

Social media postsYour customers and prospects can get information from many sources, so it only makes sense to approach them from every possible angle. That includes social media. We have created pre-approved posts with photos you can use to promote GrandProtect on your social media business pages.

On Hearsay Social®

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For more information about GrandProtect, please contact your Regional Sales Manager.

The PaperStore is the site to visit if you need a printed supply of GrandProtect brochures or comparison guides. Once there, click on Click Here to Place an Order. Next, insert the MPL# for the item you would like under Item # and click Search.

Searching on the PaperStore

GrandProtect

New Post

MetLife Auto & Home® is a brand of Metropolitan Property and Casualty Insurance Company and its a�liates, Warwick, RI.

MetLife Auto & Home | 700 Quaker Lane | Warwick, RI 02886 L0618506184[exp0521][xCA,MA] 2018 MetLife Services and Solutions, LLC