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PROMOTING GOOD STRATEGY EXECUTION

Allocating resources to the drie !or good strateg" e#ecution$

Instituting %olicies and %rocedures that !acilitate strateg" e#ecution$

Using %rocess &anage&ent tools to drie continuous i&%roe&ent in ho'

alue chain actiities are %er!or&ed$

Installing in!or&ation and o%erating s"ste&s that ena(le %ersonnel to

carr" out their strategic roles %ro)cientl"$

Using re'ards and incenties to %ro&ote (etter strateg" e#ecution and

the achiee&ent o! strategic and )nancial targets$

ALLOCATING RESOURCES TO THE STRATEGY EXECUTION EFFORT

Possi(le Resource Allocation Outco&es*

Too little !unding that slo's %rogress and i&%edes the e+orts o!

organi,ational units to e#ecute their %ieces o! the strategic %lan

%ro)cientl"$

Too &uch !unding that 'astes organi,ational resources and reduces

)nancial %er!or&ance$

Strateg"-Drien .udgeting* Allocating Resources

Screen resource re/uests care!ull"$

A%%roe onl" those that contri(ute to strateg" e#ecution$

Proide the leel o! resources necessar" !or the success o! strategic

initiaties$

Shi!t resources to higher-%riorit" actiities 'here ne' e#ecution initiaties

are needed$

INSTITUTING POLICIES AND PROCEDURES THAT FACILITATE STRATEGY

EXECUTION

Policies and o%erating %rocedures !acilitate strateg" e#ecution ("*

Proiding to%-do'n guidance regarding ho' things need to (e done$

0el%ing ensure consistenc" in ho' e#ecution-critical actiities are

%er!or&ed$

Pro&oting the creation o! a 'or1 cli&ate that !acilitates good

strateg" e#ecution$

How Policies and Procedures Faciliae Good Srae!" E#ecuion

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Managingfor

ContinuousImprovemen

t

BestPractices

Benchmarking

ProcessReengineeri

ng

Total QualityManagemen

t (TQM)

Si SigmaQuality

Programs

USING PROCESS MANAGEMENT TOO2S TO STRI3E 4OR CONTINUOUS

IMPRO3EMENT

Reengineering the Organi,ation

.usiness Process Reengineering

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Inoles radicall" redesigning and strea&lining 'or1 e+ort5 6o's

and %rocesses to achiee dra&atic i&%roe&ents in %er!or&ance$

Uses cross-!unctional tea&s5 cutting-edge technolog" and

in!or&ation s"ste&s to reset and re!ocus the organi,ation7s

strateg"$

Achieing Continuous I&%roe&ent

Total 8ualit" Manage&ent 9T8M :

Creating a total quality culture(ent on continuousl" i&%roing the

%er!or&ance o! eer" tas1 and alue chain actiit"$

Is a long-ter& race 'ithout a )nish in 'hich success co&es slo'l" in

s&all ste%s !or'ard 9kaizen:$

A Statistical A%%roach to Achieing Continuous I&%roe&ent

Si# Sig&a Progra&s

Utili,e statistical &ethods to i&%roe /ualit" (" reducing de!ects

and aria(ilit" in (usiness %rocesses$

Si# Sig&a Princi%les

All 'or1 is a %rocess$

All %rocesses hae aria(ilit"$

All %rocesses create data that e#%lain aria(ilit"$

INSTALLING INFOR$ATION AND OPERATING SYSTE$S

.ene)ts o! In!or&ation Technologies

Ena(le (etter strateg" e#ecution through data-(ased decisions

Strengthen organi,ational ca%a(ilities

Allo' !or real-ti&e trac1ing o! i&%le&entation initiaties and dail"

o%erations

Proide &onitoring o! e&%o'ered e&%lo"ee %er!or&ance

9electronic scorecards:

.uild closer relationshi%s 'ith custo&ers

TYING RE;ARDS AND INCENTI3ES TO STRATEGY EXECUTION

Tec%ni&ues 'or winnin! susained( ener!eic co))i)en o' e)*lo"ees

o %e srae!" e#ecuion *rocess +

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Pro,idin! inceni,es and an en!a!in! in )oi,aional *racices

%a 'aciliae !ood srae!" e#ecuion

Sri-in! %e ri!% .alance .eween rewards and *unis%)en 'or

indi,idual *er'or)ance/

Lin-in! e)*lo"ee rewards o srae!icall" rele,an or!ani0aional

*er'or)ance ouco)es/

Non&onetar" A%%roaches to Enhancing Motiation

Proide attractie %er1s and !ringe (ene)ts$

Gie a'ards and other !or&s o! %u(lic recognition$

Rel" on %ro&otion !ro& 'ithin 'heneer %ossi(le$

Inite and act on ideas and suggestions$

Create a 'or1 at&os%here o! caring and &utual res%ect$

State the strategic ision in ins%irational ter&s$

Share the )r&7s critical in!or&ation 'ith e&%lo"ees$

Maintain attractie o

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>ee% the ti&e (et'een achieing targeted %er!or&ance outco&e and

%a"&ent o! the re'ard as short as %ossi(le$

Aoid re'arding e+ort rather than results$