project vital signs

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ITMPI005 1 Webinar: Is it Alive? Read the Project Vital Signs June 12, 2012 11:00 AM – 12:30 PM

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Page 1: Project Vital Signs

ITMPI005

1

Webinar: Is it Alive? Read the Project Vital Signs

June 12, 201211:00 AM – 12:30 PM

Page 2: Project Vital Signs

2

Gopal KapurFounder

Center for Project [email protected]

Michael MilutisDirector of Marketing

Computer Aid, Inc. (CAI)[email protected]

Page 3: Project Vital Signs

3

Center for Project ManagementThe Center for Project Management, is a professional services and training organization:

Business process optimization

Strategy execution

Change management

Portfolio management

Project management

We offer an extensive catalog of management workshops, executive coaching, productivity tools, trend research, and published works.

Page 4: Project Vital Signs

4

CAI Achieves IT Operational Excellence

Page 5: Project Vital Signs

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The Project Management Institute has accredited this webinar with PDUs

PDU CREDITS FOR THIS WEBINAR

Page 6: Project Vital Signs

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NOW AVAILABLE!

ONLINE WEBINAR RECORDINGS

ANYTIME ACCESS!

WWW. ITMPI.ORG / LIBRARY

www.twitter.com/ ITMPI

Page 7: Project Vital Signs

7

Project Vital Signs

Copyright 2012, Center for Project Management®

Page 8: Project Vital Signs

Progress Reviews Principles

Percent Complete is Insidious

In a marathon, the midpoint is not halfway to the finish.

Copyright 2012, Center for Project Management®

Page 9: Project Vital Signs

George GlaserGeorge Glaser

% Complete = Fantasy

Fantasy

Gopal KapurGopal Kapur

% Complete = Fantasy

Lie

Percent Complete is Insidious

Copyright 2012, Center for Project Management®

Page 10: Project Vital Signs

Mostly LinearMostly Linear

TimeTime

Pro

gre

ssP

rog

ress

WorkWork

Work Progress - Construction

Copyright 2012, Center for Project Management®

Page 11: Project Vital Signs

Mostly Non-LinearMostly Non-Linear

TimeTime

Pro

gre

ssP

rog

ress

WW

TTWW

TimeTime

Pro

gre

ssP

rog

ress

WWWW TT

W: Work T: ThinkW: Work T: Think

Work Progress - IT

Copyright 2012, Center for Project Management®

Page 12: Project Vital Signs

Project “Health” PictureProject “Health” Picture– StrategyStrategy

Why this project?Why this project?

– TeamTeam DispositionDisposition

– TacticsTactics How is the project doing?How is the project doing?

– PerformancePerformance How well did we do?How well did we do?

Project Vital Signs

Copyright 2012, Center for Project Management®

Page 13: Project Vital Signs

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Project Vital Signs

1.1. Strategy AlignmentStrategy Alignment

2.2. Customer Buy-InCustomer Buy-In

3.3. Technology ViabilityTechnology Viability

4.4. Sponsor Commitment Sponsor Commitment

5.5. Value-To-BusinessValue-To-Business

6.6. Vendor ViabilityVendor Viability

7.7. Critical Path StatusCritical Path Status

8.8. Milestone Hit RateMilestone Hit Rate

9.9. Deliverables Hit RateDeliverables Hit Rate

10.10. Issue ResolutionIssue Resolution

11.11. Cost-To-Date BreachCost-To-Date Breach

12.12. Actual vs. Planned ResourcesActual vs. Planned Resources

13.13. Project Risks Project Risks

14.14. Team DispositionTeam Disposition

Most project managers focus on schedule and Most project managers focus on schedule and cost. cost.

Copyright 2012, Center for Project Management®

Page 14: Project Vital Signs

Vital Signs -- Strategy

1. Strategy Alignment– High Green

– Medium YellowYellow

– Low Red

Monthly Review

Copyright 2012, Center for Project Management®

Page 15: Project Vital Signs

2. Customer Buy-In– High Green

– Medium YellowYellow

– Low Red

Vital Signs -- Strategy

Monthly Review

Copyright 2012, Center for Project Management®

Page 16: Project Vital Signs

3. 3. Technology Viability– High Green

– Medium YellowYellow

– Low Red

Vital Signs -- Strategy

Monthly Review

Copyright 2012, Center for Project Management®

Page 17: Project Vital Signs

4. Sponsor Commitment and Time– High Green

– Medium YellowYellow

– Low Red

Monthly Review

Vital Signs -- Strategy

Copyright 2012, Center for Project Management®

Page 18: Project Vital Signs

5. Value-To-Business (Expected)– High Green

– Medium YellowYellow

– Low Red

Vital Signs -- Strategy

Monthly Review

Copyright 2012, Center for Project Management®

Page 19: Project Vital Signs

6. Vendor Viability6. Vendor Viability– High Green

– Medium YellowYellow

– Low Red

Monthly Review

Vital Signs -- Strategy

Copyright 2012, Center for Project Management®

Page 20: Project Vital Signs

Slide 20

Vital Signs ReportVital Signs Report

Vital Sign Deviation Value

7. Critical Path Status (On-time Performance)

<10%

10% - 20%

>20%

0

1

2

8. Milestone Hit Rate (Speed of Travel)

<10%

10% - 20%

>20%

0

1

2

9. Deliverable Hit Rate (Completions and Accomplishments)

<10%

10% - 20%

>20%

0

1

2

Copyright 2012, Center for Project Management®

Page 21: Project Vital Signs

Slide 21

Vital Signs ReportVital Signs Report

Vital Sign Deviation Value

10. Issue Resolution

Within 3 days

Within 7 Days

Unresolved

0

1

2

11. Cost-to-Date Breach

<10%

10% - 20%

>20%

0

1

2

12. Actual vs. Planned Resources

<10%

10% - 15%

>15%

0

1

2

Copyright 2012, Center for Project Management®

Page 22: Project Vital Signs

Slide 22

Vital Signs Report

Vital Sign Deviation Value

13. Project Risks

1 – 3 Risks

4 – 5 Risks

6 – 7 Risks

0

1

2

14. Overtime Usage

<15%

15% - 25%

>25%

0

1

2

©2011 Center for Project Management, All Rights Reserved, FPM v5

Page 23: Project Vital Signs

Run away triggers–Greater than 30% variance

Shut down conditions–Greater than 50% variance

Project sponsors need to define the project Project sponsors need to define the project run away triggers and the shut down run away triggers and the shut down

conditions. conditions.

Vital Sign Thresholds

Copyright 2012, Center for Project Management®

Page 24: Project Vital Signs

Project Vital Signs – Alerts

Unaligned ProjectUnaligned Project Schedule BreachSchedule Breach Budget BreachBudget Breach Breach of Key Vital Sign(s)Breach of Key Vital Sign(s) Troubled ProjectTroubled Project

Copyright 2012, Center for Project Management®

Page 25: Project Vital Signs

I’m OK, The Bull Is DeadI’m OK, The Bull Is Dead

Reporting Project Vital Signs

Copyright 2012, Center for Project Management®

Page 26: Project Vital Signs

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Typical Status Reporting– It was a dark and stormy night

– Create distractions

– Build empathy

– Quick exit

Project Vital Signs

How often does this happen during project status reporting meetings?

Copyright 2012, Center for Project Management®

Page 27: Project Vital Signs

Maximum Signal, Minimum NoiseMaximum Signal, Minimum Noise

– The Punch Line The Punch Line

– Current Status Current Status

– Next Step Next Step

– Explanation Explanation

Houston, we have a problem.

Reporting Project Vital Signs

Copyright 2012, Center for Project Management®

Page 28: Project Vital Signs

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The Bull is Dead

Punch line– I’m okay the bull is dead

Current status– The car is ‘damaged’

Next step– Please pick me up

Explanation– I will explain when I see you

Bull Sheet

Copyright 2012, Center for Project Management®

Page 29: Project Vital Signs

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Project Vital Signs ReviewProject Vital Signs Review1.1. Strategy AlignmentStrategy Alignment

2.2. Customer Buy-InCustomer Buy-In

3.3. Technology ViabilityTechnology Viability

4.4. Sponsor Commitment Sponsor Commitment

5.5. Value-To-BusinessValue-To-Business

6.6. Vendor ViabilityVendor Viability

7.7. Critical Path StatusCritical Path Status

8.8. Milestone Hit RateMilestone Hit Rate

9.9. Deliverables Hit RateDeliverables Hit Rate

10.10. Issue ResolutionIssue Resolution

11.11. Cost-To-Date BreachCost-To-Date Breach

12.12. Actual vs. Planned ResourcesActual vs. Planned Resources

13.13. Project Risks Project Risks

14.14. Team DispositionTeam Disposition

Copyright 2012, Center for Project Management®

Page 30: Project Vital Signs

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Questions?

Page 31: Project Vital Signs

3131

CAI Sponsors

The IT Metrics & Productivity Institute:

• Clearinghouse Repository of Best Practices: WWW.ITMPI.ORG

• Weekly Educational Newsletter: WWW.ITMPI.ORG / SUBSCRIBE

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• Join Our Network on LINKED IN at WWW.ITMPI.ORG/ LINKEDIN

• Follow Us on FACEBOOK at WWW.ITMPI.ORG/ FACEBOOK

• Find Out About Our CONFERENCES at WWW.ITMPI.ORG/ EVENTS

Page 32: Project Vital Signs

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Michael MilutisDirector of Marketing

Computer Aid, Inc. (CAI)[email protected]

Gopal KapurFounder

Center for Project [email protected]