project - report- general - motors

Upload: hasheen-arora-bhutani

Post on 04-Jun-2018

215 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/13/2019 Project - Report- General - Motors

    1/87

    PROJECT REPORT

    ON

    RECRUITMENT & SELECTION PROCESS ATGENERAL MOTORS INDIA PVT LTD.

    SUBMITTED BY:

    HASHEEN ARORA

    ENROLLMENT NO. 1121001491

    SUBMITTED TO:

    INSTITUTE OF MANAGEMENT TECHNOLOGY

    CENTRE FOR DISTANCE LEARNING

    GHAZIABAD

    1

  • 8/13/2019 Project - Report- General - Motors

    2/87

    TABLE OF CONTENTS

    P!" N#.

    PREFACE 3

    ACKNOWLEDGMENT 4

    CHAPTER-1 INTRODUCTION 5

    CHAPTER-2 REVIEW OF LITERATURE 7

    CHAPTER-3 SAMPLING, DATA COLLECTION

    AND TOOLS OF ANALYSIS 21

    CHAPTER-4 RESULTS AND DISCUSSION 30

    CHAPTER-5 ILIOGRAPHY 35

    CHAPTER-! LIMITATIONS OF STUDY 37ANNE"URE !1

    PROFORMA !7

    1# P$%&%'%() O* +((%./ )%(# !

    2# P$%&%'%() %* /.&&) '+/ ./ ) IMT CDL# 72

    3# A'6%8./9.:.& 8.&&. +/ .:. *%: P%;.'& G/. 73

    2

  • 8/13/2019 Project - Report- General - Motors

    3/87

    PREFACE

    T$. ((%. %* :) ..+'$ .(%& + &% 8.+ &$. (+'&'+8 +((8'+&% %* R.'&:.& +/ S.8.'&%P%'. +/ & :(%&+'. G..+8 :%&% +8%9 &$ &$. HR (%8'. %* G..+8 :%&% $'$

    (/. &.8* &% . &$. :+6.& 8.+/.#

    W$8. '+)9 %& &$. &/) I $+. 9+./ + 9%%/ +:%& %* 6%8./9. +/ 9$& %* $% HR

    /.(+&:.& %6 & I $+. &%'$./ &$. &( %* '..9# T$.. + :%. &% 8.+ & /. &% '%&+&%* &:. & + %& (%8.# T$. HRD :++9. $+ &% %6 &$ &$. :%+) ( U86. :+)

    %8. + %9++8*) + +&&+:.& %* :+?:: &.+:(%&.&+8 &$. &%'$&%. %* &$. '%:(+)#

    T$. '%:(+) .9+9./ '%&+& 8.+9 (%'. &$%9$ &.. .8.'&% +/ &+9

    (%9+:# I/../, &$. +(+&% &% $+(. + 9 &.+: %* .8* :%&+&./, .:(%../,

    (%*.%+8 &$ 6%8./9. +/ '%*/.'. &% &+6. /.(./.& /.'%# G..+8 :%&%.'%9

  • 8/13/2019 Project - Report- General - Motors

    4/87

    AC$NO%LEDGEMENT LETTER FROM GUIDE

    T'( '( )# *+,#-"/!" )) #"*) "#) ",)')"/ 3R.'&:.& = S.8.'&% A& G..+8 M%&%P& L&/ ( 5"", (6**"((768 *#")"/ 58 HASHEER ARORA *% &$. ++/ %* /.9..

    PGDM *%: IMTCDL, G$+

  • 8/13/2019 Project - Report- General - Motors

    5/87

    CHAPTER1 INTRODUCTION

    T$. .'&:.& +/ .8.'&% (%'./. %* &$. '%:(+) /.&.:. &$. 8..8 %* +'$.9

    %9+&. :(8.

    & & +8% %& + .+. ;% &% .+8+&. + (.% &$ $ +8&) +/ 688 &$+& :+) +&*) &$. '%.

    '%:(.&.') *% &$. ;% % &$+& $ /.9.. %* 889. &% (. + ;% .'%:. (%&.# F%: ;%..6.@ (%(.'&. & &$. '%. '%:(.&.'., $'$ :+&&. :'$ *% + ;%# S% & &$. .**.'&.

    .'&:.& +/ .8.'&% (%'./., $'$ /.&.:. %& %8) &$. 9$& '+//+&. *% + ;% &

    +8% + 8%9-&.: +''%:(8$:.& %* %9+. +) *% .'&9 &$.

    '+//+&. &% *88 ( +% +'+'.#

    T$. +: %* &$. '%:(+) &% +'$.. %.+88 %9+.&8) :) R..+'$#

    +'+88) .'&9 &$. /'%.9 %* (%&.&+8 '+//+&. *% +'&+8 % +&'(+&./ %9++8*./ +((8'+& '+ .8* .8.'&

    &$.:.8. %& %* ;% '+//+'), &$+& , + 9%%/ .'&9 (%9+: $%8/ +&&+'& &$. >+8*./ +/

    %& +&&+'& &$. >+8*./#

    R.'&9 (.%(8. /%. ) +% +), *% &$. &/) *& I $+. &% 6% &$. .'&9 %'.#

    T$.. +. &.+8 +/ .?&.+8 %'. + .88 + .:(8%).. .*.+8B.'%::./+&%#

    5

  • 8/13/2019 Project - Report- General - Motors

    6/87

    I &$ R..+'$ I +: &/)9 .'&:.& +/ .8.'&% (%'. %* G..+8 :%&%# T% */ %&

    +'&+8 .'&:.& +/ .8.'&% (%'. %* C%:(+) :) :+ %;.'&. %* &/)#

    T$%9$ &$ 6/ %* .) I 88 . +8. &% +'$.. .+8 .'&:.& (%9+: %* &$. '%:(+) $..

    *% +88 6/ %* %(.+&%+8 8..8 &.'$'+8 >+8*'+&% .././# I +8% $+. &$. ('&. %* S.8.'&%'%& %* &$. '%:(+)# I& .) &..&9 &% &/) .'&:.& +/ .8.'&% (%'. + & 88 9. :.

    '8.+. ('&. %* &$. (%'.#

    SCOPE OF STUDY

    T$. '%(. %* &/) &% %.. &$. /.9.. %* +&*+'&% 8..8 %* &$. .:(8%). + .88 + &$..:(8%).. &%+/ &$. (%'. %* .'&:.& +/ .8.'&% &.'$>. +/%(&./ ) &$. '%:(+)# I&

    88 +8% $% &$. /.+&% * +), &%+/&$ +**.'& &$+& 88 . .?(..'./ ..+'$# A(+&*%: 9.&&9 + /.+ %* &$. &.'$>. +/ :.&$%/ &$. .'&:.& (%'./. & 88 +8% 9. +

    '8%. 8%%6 +& &$. 9$& %* '%(%+&. '8&. (.+89 %& &$.. &$. %9+++& &$ &$. '%(%+&. .%:.& & & %8/ +8% .+8. &% 9.& + '8%. 8%%6 +&

    &$. +% 8..8 +&$%&) .(%8&) .8+&%$( (.+89 &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    7/87

    OBJECTIVE OF THE STUDY

    T% /% + -/.(&$ ++8) %* G..+8 M%&% I/+ &$ (.'+8 .:($+ %

    T% &/) &$. R.'&:.& +/ S.8.'&% (%'. *% .:(8%).. +& G..+8 M%&%#

    T% 6% &$. :++9.+8 +&*+'&% 8..8 +%& .'&:.& +/ .8.'&% (%'./.#

    T% /.&*) &$. :(%.:.& +.+ %* &$. H:+ R.%'. P%8'. :(8.:.&./ +& G..+8

    M%&% +/ &$. .**.'&..# T% &/) &$. %6 .%:.& +/ .8.'& &$. (+&&. %* &.., $'$ '+ $.8( %& &% .8.'&

    &$. &+8. .:(8%).. *% &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    8/87

    CHAPTER - 2

    REVIE% OF LITERATUREREVIE% OFRECRUITMENT AND SELECTION

    M%& .:(8%). .'%9. &$. *+'& &$+& &$. &+** +. &$. 9.+&.& +.&, +/ &$. 9$& .'&:.&

    +/ /'&% (%'.. +. &+8 .9 &$+& &$. . .:(8%).. .'%:. .**.'&. &$. $%&.&&:.# T$. ''. %* + %9++&% /.(./ % $+9 &$. 9$& :. %* &+**, &$ &$. 9$&

    688 +/ +8&.# O9++&% :+) $+. + /./'+&./ (.%.8B$:+ .%'. *'&%

    %...9 &$ (%'. % &$.) :+) /.%8. &$.. .(%8&. &% 8. :++9. +/ (.%#M+) (.%(8. :+) . %8./, +/ +88 $%8/ . ++. %* &$. ('(8. %* 9%%/ (+'&'.# E. &

    ..&+8 &% %8. %&$. &$. &+6 %* .'&:.& +/ /'&%#

    2#1 MANPOWER PLANNING

    M+(%. (8+9 :.+ /**..& &$9 &% /**..& %9+

  • 8/13/2019 Project - Report- General - Motors

    9/87

    2.1.1 N""/ 7# M,#-" P,,',!:

    A88 +/ +/ /%., & '+%& . /.*. &$+& &$. >+8&) %* :+(%. '+ . .(%8. *% 9*'+&

    /**..'. &$. $%& +/ 8%9 (.*%:+'. +:%9 '%:(+.# A R+8($ .. %'. +/,

    T$.. %&$9 . '+ /% +%& (.*%:+'. %* (+& :++9.:.& % &$. >+8*'+&% %* &%/+)@:++9.:.& & &%:%%@ :++9.:.& '+ . + 9%%/ + &%/+)@ :++9. '+. &% :+6.

    H.. H M+). $+ .:($+.:.& %* &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    10/87

    .?(.'&./8) +/ .'&:.& +/ &+9 (%'.. ../ &% . 6.(& *8.?8.# I& + 9%%/ /.+ *% +)

    %9++&% &% (8+ & 8+% *%'. .>.:.&, :+&'$9 ++8+8. ((8) +9+& *%.'+&/.:+/# A 688 +/& %* .?&9 &+** 88 '.+. 6%8./9. %* &$. 688 &$. %9++&% $+

    ++8+8. +/ &$%. $'$ +. 8+'69, +/ &$ $.8( ((%& +.+ *% *&. /..8%(:. A $:+

    .%'. (8+ ../ %& . $9$8) '%:(8'+&./# A &+9$&*%+/ (8+ 88 $.8( %9++&% &%

    +. *&. .'&:.& ../

    *%:8+&. &+9 (%9+::.

    /..8%( (%:%&% +/ '+.. /..8%(:.& (%8'.

    +&'(+&. +/, $.. (%8., +%/ .//+'.

    /..8%( + *8.?8. %6*%'. &% :..& '$+99 .>.:.&

    '%&%8 &+** '%& $8& .9 +8+. .:+ '%:(.&&.

    +. *&. .>.:.& *% '+(&+8 .>(:.&, &.'$%8%9) +/ (.:.#

    M++9.:.& .(%8. *% (%/'9 &$. $:+ .%'. (8+, .% :++9.:.& *%((%&9 I:(8.:.&+&% 86.8) &% . :%& .**.'&. * & '+. &$. ((%& %* &$. %6*%'.,

    %:+88) +'$../ &$%9$ '%8&+&% &$ &+/. % % %&$. .:(8%).. .(..&+&.#

    2.2.1 F*)#( A77"*)',! R"*6')",)

    I .'&9 . .:(8%).. :++9.:.& :& '%/. &$. +&. %* 8+% :+6.&, $+& %& %*

    (%&.&+8 8+% +. ++8+8. +/ $% /% 8%%6 *% %6#

    T$. *+'&% +**.'&9 '+ . ::./ ( /. &$. *%88%9 $.+/

    L5# M+") B#6,/'"(:T$. 6%8./9. %* &$. %/+. $.8( :++9.:.& .&:+&9 &$. ++8+8. ((8) %* >+8*./ (.%.8 *%:, $'$ & :9$& .' A 8+% :+6.&

    '%& %* + 9.%9+($'+8 +.+ $'$ &$. *%'. %* /.:+/ +/ ((8) &.+'& +/ &$ +**.'& &$.('. %* 8+%#

    A;'5" S+'(:- C%:(+. :& 8%'+&. &$. +.+ $.. &$.) '+ */ .:(8%).. $% *&

    &$. ;% +''%/9 &% &$. 688#

    E*#,#'* C#,/')'#,:+8*./ %6. +. %& %* %6 $+ >&. + /**..& .'&:.&(%8.:#

    A))*)';","(( #7 )" C#,8:T$. +&&+'&.. %* &$. '%:(+) &.: %* $9$.

    +9., '8.+ %6, .&&. *9. ..*& +/ +(/ (%:%&% .. + *8.'9 *+'&%

    .'&:.

    10

  • 8/13/2019 Project - Report- General - Motors

    11/87

    2.2.2 I#),*" #7 R"*6')",)

    R.'&9 (.%(8. $% +. %9 *% &$. %9++&% '+ 8.+/ &% '.+./ 8+% &%., '.+./'%& *% &$. %9++&%, +/ 8%.9 %* :%+8. &$. .?&9 %6*%'.# S'$ (.%(8. +. 86.8) &%

    . /'%&.&./, 86.8) &% 9. %* &$. .&, +/ ./ ( 8.+9 %8&+8) % %8&+8) $.

    &$. &+8&) .'%:. ./. T$.) 88 %& %**. &$. *8.?8&) +/ '%::&:.& &$+& :+)%9++&% ..6# M++9. +/ (.% 88 $+. &% (./ .?&+ &:. % *&$. .'&:.&

    .?.'., $. $+& .././ &$. *& (8+'. + )&.:+&' (%'. &% +. &$. %8. &% . *88./,

    +/ &$. &)(. %* 688 +/ M%& .'&:.& )&.: 88 . :(8., &$ &+9. &$+& '+ . *%88%./+ + %&. $... &$.. + +'+') &% . *88./, +/ $'$ '+ . :%&%./ +/ +/+(&./ &$.

    89$& %* .?(..'.#

    T$ %%68.& /.'. &$. :+ *.+&. %* '$ )&.:, +/ %&$. .8+&./ .#

    S)&.: $%8/ .

    .**'.& - '%& .**.'&. :.&$%/ +/ %'.

    .**.'&. - (%/'9 .%9$ &+8. '+//+&. &$%& .?'. +/ .9 &$.

    /.&*'+&% %* &$. .& *&&./ *% &$. ;% +/ &$. %9++&%

    *+ - .9 &$+& 9$& &$%9$ &$. (%'. /.'% +. :+/. % :.

    2.2.= PROCESS OF RECRUITMENT

    11

  • 8/13/2019 Project - Report- General - Motors

    12/87

    F'!6" > 1 R"*6')",) #*"((

    R"*6')",) P#*"((

    A +'+') (..& + %((%&&) &% '%/. .&'&9, % &% .+. &$. .>.:.& %* &$.

    ;%# T$ +.:.& +8/ $.&$. & &% *88 + .?&9 ;% % + . %.# A6 >.&% '$ +

    $+ &$. *'&% '$+9./

    $+. %6 (+&&., . &.'$%8%9) % . (%/'& +8&../ &$. ;%

    12

  • 8/13/2019 Project - Report- General - Motors

    13/87

    +. &$.. +) '$+9. +&'(+&./ $'$ 88 .>. /**..&, :%. *8.?8. 688 *%: &$.

    ;%$%8/.

    A. &% &$.. >.&% $%8/ $.8( &% '8+*) &$. +'&+8 .>.:.& %* &$. ;% +/ $% & *&&% &$. .& %* &$. %9++&% % /.(+&:. E?& &.., % '%8&+&% &$ &$. '.& ;%-

    $%8/. +/ '%88.+9. :+) .88 (%/'. 9%%/ /.+ +%& .*8 '$+9.#

    R.'&:.& .9 ) (.'*)9 &$. $:+ .%'. .'&:.&, &+&9 +'&&. +/ +'&% &%

    /.&*) &$. (%8. %'. *%: $.. &$.) '+ . :.&, '%::'+&9 &$. *%:+&% +%& &$.;%, &.: +/ '%/&% +/ (%(.'& &$.) %**., +/ .&$. &$. (.%(8. $% :..& &$. .'&:.&

    &% .(%/ &% &$. &+&% ) +((8)9 *% ;%# T$..+*&. &$. .8.'&% (%'. .9# T$. (%'.

    + *%88%

    D"*'/" #, #- ,8 "#" 8#6 "8 ,""/-

    I* ..)&$9 .9 /%. &% :(%. (.*%:+'. +/ &88 &$.. + 9+( .&.. $+& &$. '.&

    (.*%:+'. +/ &$. 9%+8 .&, &$. &$. .& +) &% .'& :%. (.%(8.#

    A,8?',! )" #5:

    A+8)+&&) +/ >+8&) %* %6

    D7)',! #5 /"(*')'#,:

    A*&. ;% ++8) /%., ;% /.'(&% :+/.# % /.'(&% /.'. &$. ;%# T$. ;%

    /.'(&% /.'/. (% &$. .?+'& 6%8./9., 688 +/ .?(..'. .././ &% /% &$. ;%#

    % /.'(&% :& . /+*&./ +%/ &$.. $.+/9

    % &&8.

    13

  • 8/13/2019 Project - Report- General - Motors

    14/87

    R.(%8. &%

    R.(%8. *%

    P(%. %* ;%

    D&.

    R.(%8&)

    S9+&. +/ /+&.

    E;6)'#, 76)6" ,""/(

    F% E+8+&% *&. ../ :+(%. /+*&9# A :+(%. (8+ .%8. &/)9 &$. :+6.-(

    %* (..& %6 *%'., +.9 *%&$'%:9 '$+9. +/ '+8'8+&9 *&. %6*%'., $'$ .>./# M+(%. (8+9 $.8( /.9 8%9-&.: .'&:.& (8+

    2.2.4 Finding sources of recruitment:

    T$. $:+ .%'. .>.:.& '+ . :.& *%: &.+8 % .?&.+8 %'.

    Internal Sources

    T$.. .*. &% (.% +8.+/) .:(8%)./ &$. %9+.:.& $+ &% ::

  • 8/13/2019 Project - Report- General - Motors

    15/87

    3# T$. .:(8%).. :+) .'%:. 8.&$+9' * &$.) +. . %* &:. %/ (%:%&%# T$.. :+) .

    *9$&9 +:%9 &$%. $% +(. *% (%:%&% &$ &$. %9++8*'+&%# I& +8% (%/. &$.

    (.%(8. &$ . /.+ +/ (.'+8./ &% '%(. &$ . '$+88.9. +/ &% ..9%&$ %* &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    16/87

    2#2#5 M%&%9 .**.'&.. %* .'&:.&

    A( -') ,8 -#+ *)';')8 ') '( "*#",/"/ )) )" "*6')",) ,/ ',/6*)'#, #*"(( 5"

    ";'"-"/ 7# ')( "77"*)';","((. I7 ,8 ()!" #7 )" "*6')",) #*"(( 7'"/ )# #/6*" )"

    "@"*)"/ "(6) "! '7 )" /;")'(',! ")#/ ( #/6*"/ )## ,8 *,/'/)"( 8#6 8

    -,) )# "@'," -) ","/ ,/ -8 ', #/" )# +" ') #" "77'*'",) ', )" 76)6".

    F6)6" "*6')",) "@"*'("( 8 "6'" #/'7'*)'#,( )# )" ")#/( 6("/ (6**"((76

    "*6')",) 7# #," #5 /#"( ,#) 6)#)'*8 ", )" (" ")#/ -' 5" ( (6**"((76

    !',. T'( '( )'*68 )6" '7 )" 5#6 +") *,!"( -') 7# ',(),*" 7"-"

    (*## ";"( 56) #" )6" -#+"( 5"',! ;'5". R"*6')",) ,/ ',/6*)'#, 8

    5" *#,)',6#6( #*"(( ', 8#6 #!,'()'#, ,"*"(('))',! #" # "(( *#,(),)

    #,')#',!.M#,')#',! "!68 -' (# ",(6" "6 ##)6,')8 #'*'"( " 5"',!

    *)';"8 6(6"/ ,/ )) ',)", *,/'/)"( " "*"';',! )" (" *#,('/")'#, (

    "@)", *,/'/)"(.

    2.2. A'*)'#, 7#(

    A((8'+&% *%: '+ $.8( &$. .'&:.& (%'. ) (%/9 .'.+) +/ .8.+& *%:+&%

    +%& &$. +((8'+& +/ &$. 688 # T$. /.9 %* &$. *%: ../ &% . .+8&' +/ &+9$&*%+/,+((%(+&. &% &$. 8..8 %* &$. ;%# U(',! '*)'#, 7#( ( )" 7##-',! /;,)!"(:

    *#',! '+" -') '+" '( "('"# CV '+ . &:.-'%:9 +/ :+) %& (%/. &$.*%:+&% .>./

    )"8 #;'/" )" 5('( 7# , ',')' ('7)7')" , +/ &$. *% &$. &..

    &$. &+/+/ %* '%:(8.&% '+ . + 9/. &% &$. '+//+&. &+8&), * &9 +/ (..&+&%

    688 +. ..&+8 &% &$. ;% $%.., . ++. %* (%8&) %* /+8&) /':+&%

    &$.) (%/. + .'%/ %* >+8*'+&%, +8&. +/ .?(..'. + &+&./ ) &$. +((8'+

    C+. +8% ../ &% . &+6. %. %:. 8. (%&. +(.'& %* +((8'+&% *%: &$.. + &.:(&+&% &% . +((8'+&% *%: &% &) &% .?&+'& &%% :'$ *%:+&%, .9 :%&.,

    +8. +/ (.%+8&) '$++'&.&'# T$. *%: $%8/'%'.&+&. % &$. .?(..'., 6%8./9. +/

    '%:(.&.'. .././ *% &$. ;% #

    %:. (.%(8. :+) /86. *889 *%: +/ % . (& %** +((8)9 *% &$. ;%# S%:. .)

    .?(..'./ (.%(8. :+) */ &$. *%: +/.>+&., $8& &$%. &$ 8&&8. &$. +) %* >+8*'+&%% .?(..'. :+) . &:/+&./ ) 8+9. .:(&) (+'. % &$. *%:#

    +((8'+&% *%: +// +%&$. &+9., +/ &$..*%. :%. &:., &% &$. .'&:.& (%'.# S%:.

    '+//+&. :+) . 8%& * &$.) '+ %&+ %6 .8.$.. :%. >'68)

    A((8'+&% *%: :+) +/.&.&8) . /':+&%)# F% &+'., &% .>. + *%: &% . *88./%& )% % $+/&9, $.. &&. E98$ %& .8.+& &% &$. ;%, :+) /':+&.

    +9+& &$%. *% $%: E98$ %& &$. *& 8+9+9., % $% :+) %& $+. .88-/..8%(./

    8&.+') 688#

    1!

  • 8/13/2019 Project - Report- General - Motors

    17/87

  • 8/13/2019 Project - Report- General - Motors

    18/87

    S))" # P65'* E#8",) A!",*'"(:T$.) +8% 6. + E:(8%):.& % L+% E?'$+9., +.

    &$. :+ +9.'. *% (8' .:(8%):. T$.) +8% (%/. + /. +9. %* .'., 86.'%.89, +&+'. 9.&&9 ;%, *%:+&% +%& &$. 8+% :+6.&, 8+% +/ +9. +&., .&'#

    E@"*6)';" R"("* A!",*'"(: T$.) :+&+ + '%:(8.&. *%:+&% .'%/ +%& .:(8%)./

    .?.'&. +/ .'%::./ (.% %* $9$ '+8. *% :++9.+8, :+6.&9 +/ (%/'&%

    .9..@ (% T$.. +9.'. +. 8%%6./ (% + J$.+/ $&.@, J+/.@, +/ J(+&.@#

    T/" U,'#,(: T$. .:(8%). &% ((8) $+&.. +//&%+8 .:(8%).. :+) . .././ %*&. '+88 %T+/. U%# U% :+) . +6./ *% .'%::./+&% 8+9.8) + + :+&&. %* '%&.) +/ +

    ./.'. %* 9%%/88 +/ '%%(.+&%

    P#7"(('#, S#*'")'"(: T$.) :+) (%/. 8.+/ +/ '8. (%/9 (%:9 '+//+&. *%

    .9..9, &.'$'+8 +/ :++9.:.& (%&%# S%:. %* &$.. :+&+ :+8 %/. (8+'.:.&.'.#

    2.= SELECTION

    W$+&.. *%: &$. +((8'+&% &+6., &$.. :+) . + ../ &% *& &$.: .*%. :%9 % &% &$.

    &.. &+9.# S'$ + *& .. &% :+&'$ &$. +((8'+& + '8%.8) + (%8. &% &$. ;% +/ (.%(.'*'+&% +/ &% (%/'. + $%&8& %* (.%(8. &% &..# T% +%/ +) (%8&) %* +, '$*&9 $%8/ . /.&+6. ) &% % :%. (.%(8., +/ & $%8/ %8. &$. /.'& 8.

    :++9.B(.% + .88 + (.%.8# T$. *&9 &+9. '+ +8% $.8( &$. %9++&% )

    (%/9 *../+'6 % &$. +/.&9 (%'. +/ &$. &+8&) %* &$. +((8'+&% *%:# I& '+ +8%/.&*) (.%(8. $% :9$& . .*8 .8.$.. &$. %9++&%# I* .*..'. % :./'+8 +. &% .

    &+6. ( .*%. &$. &+&% &% &.. &+9., & $%8/ . :+/. '8.+ % &$. +((8'+&%

    *%:B*%:+&% (+'6 .& &% &$. +((8'+

    I* )% %9++&% .8.. &$+& (.-.:(8%):.& $.+8&$ '..9 .'.+), )% :& :+6. .& '+./ %& + %-/':+&%) +) *% &+'., /% %& 98. %& /+8./ (.%(8. *%

    :./'+8 +.:. I* + .(%& *%: +) //+8 /%'&% %9$&, &$. (.:% :& . 9.

    ) &$. //+8, +/ &$.) $+. &$. 9$& &% .. &$. .(%& A''. &% M./'+8 R.(%& A'& 1#T$.'+//+&. $% .& :+&'$ &$. (.'*'+&% :+) &$. . &./ *% &..# T$. &+&% 8.&&.

    $%8/ &.88 '+//+&. &$+& &$.) $%8/ +/. &$. %9++&% +/+'. * +) (+&'8+

    ++9.:.& ../ &% . :+/. &% +''%::%/+&. &$.: % ++8 % /9 &$. &.. *% &+'.,

    +:( +''. % 89$&9 8..8# T$. &+&% 8.&&. $%8/ +8% '8.+8) &+&. $.&$. &$. %9++&%88 (+) &$.'+//+&. .+%+8. &+.8 .?(.. *% &$. &..#

    A 7# /"7',')'#, #7 (""*)'#, '( ( 7##-',!:

    I& &$. (%'. %* /**..&+&9 .&.. +((8'+& %/. &% /.&*) +/ $.&$%. &$ +

    9.+&. 86.8$%%/ %* ''. + ;%

    S.8.'&% (%'. +:. +/ 9$&8) %, &$+& &$.. +. :%. :. %* '+//+&. +'&+88) .8.'&./'+//+&. +. :+/. ++8+8. &$%9$ .'&:.& (%'.#

    2.=.1 BARRIERS TO EFFECTIVE SELECTION

    1

  • 8/13/2019 Project - Report- General - Motors

    19/87

    T$. :+ %;.'&. %* .8.'&% +. &% $. (.%(8. $+9 '%:(.&.'. +/ '%::&:. T$

    %;.'&. %*&. /.*.+&./ .'+. %* '.&+ +.# T$. :(./:.&, $'$ '$.'6 .**.'&..%* .8.'&%, +. (.'.(&%, *+., +8/&), .8+8&) +/ (..#

    F',"((: F+. .8.'&% .>. &$+& % //+8 $%8/ . /':+&./ +9+& % &$.

    + %* .89%, .9%, +'. % 9./.# & &$. 8% :. %* %:. +/ %&$. 8.-(8.9./

    .'&% %* &$. %'.&) ://8. +/ .% :++9.:.& (%&% +/ %(. /':+&% % &$.+ %* +9. ;% +/.&.:.& +/ &$. .8.'&% (%'. %8/ 99.& &$+& +88 &$. .**%& &%

    ::&) $+. %& .. .) .**.'&.#

    R"'5'')8: A .8+8. :.&$%/ %. &$+& 88 (%/'. '%&.& .8& $. .(.+&./ :8+

    &+&%# L6. + +8/+&./ &.&, + .8+8. &.& :+) *+8 &% (./'& ;% (.*%:+'. &$ (.'%#

    P"((6": P.. %9$& % &$. .8.'&% ) (%8&'+, .+'+&, .8+&., *./ +/(.. &% .8.'& (+&'8+ '+//+&.# C+//+&. .8.'&./ .'+. %* '%:(8% +. %%8) %&

    &$. 9$& %.# A((%&:.& &% (8' .'&% /.&+69 9..+88) &+6. (8+'. /. '$

    (..#

    2.=.2 SELECTION PROCEDURET$. .8.'&% (%'./. '%'../ &$ .'9 .8.+& *%:+&% +%& + +((8'+ T$*%:+&% .'./ + :. %* &.( +/ &+9.# T$. %;.'&. %* .8.'&% (%'. &%

    /.&.:. $.&$. + +((8'+& ../ &$. >+8*'+&% *% + (.'*' ;% +/ &% '$%%. &$. +((8'+&

    $% :%& 86.8) &% (.*%: &$+& ;%#

    T$. $9 (%'./. %& + 98. +'& & & ..&+88) + .. %* :.&$%/ % &.( % &+9. )$'$ +//&%+8 *%:+&% .'./ +%& &$. +((8'+ A& .+'$ &+9., *+'& :+) '%:. &% 89$&,

    $'$ 8.+/ &% &$. .;.'&% %* &$. +((8'+ A (%'./. :+) . '%/../ &% + .. %* ''..

    $/8. % +., $'$ + +((8'+& :& '%# T$.. +. /.&./ + '.. +/ &$.) +./.9./ &% .8:+&. + >+8*./ +((8'+& +& +) (%& &$ (%'.# T$+& &.'$>. 6%

    + &$. ''.. $/8. &.'$>.# N%& +88 .8.'&% (%'. '8/. +88 &$.. $/8.# T$.

    '%:(8.?&) %* (%'. +88) '.+. &$ &$. 8..8 +/ .(%8&) %* &$. (%&% &% .*8*88./#

    A .88-%9+

  • 8/13/2019 Project - Report- General - Motors

    20/87

  • 8/13/2019 Project - Report- General - Motors

    21/87

    F&8), & + &:. '%:9 +/ .?(.. /.'.# S.'%/8), & '+ &.& %8) &$. (.%+8&) %* &$.

    '+//+&. +/ %& $ 688 *% &$. ;%# T$/8), &$. &... :+) %& . + .?(.& +/ :+) *88 &%.?&+'& +88 .8.+& *%:+&% *%: &$. '+//+&.# F%&$8), &$. (.%+8 ;/9:.& % + %* &$.

    &... :+) :+6. &$. .8& %* &$. &.. +''+&.#

    I&.. $%8/ . (%(.8) '%/'&./ + (%(. ($)'+8 .%:. T$. &.. %%: $%8/

    . *.. *%: %. +/ &.(&%# T$. .%:.& $%8/ . '%*/.& +/ >&.# P.%(8.9..+88) &+86 *..8) +/ *+68) $. &$.. (+') +/ '%:*% T$..*%., '+//+&. $%8/ .

    (& +& .+.# T$. &... $%8/ (+) *88 +&&.&% &% $+& &$. '+//+&. $+. &% +)#

    M"/'* # P8('* E@',)'#,:

    C+//+&. $% +. *%/ &+8. +*&. &.. +. '+88./ *% ($)'+8 .?+:+&%# A P+.8 %*

    /%'&% &% . &$+& &$.) +. $.+8&$) +/ ($)'+88) *& *% &$. ;% /%. + :./'+8 '$.'6-( %* '$'+//+&.# A (%(. :./'+8 .?+:+&% 88 +8% .. &$+& &$. '+//+&. .8.'&./ /% %& **.

    *%: +) .% /.% $'$ :+) '.+&. (%8.: *&.#

    C"*+',! R"7"",*":

    G..+88), ..) '+//+&. * .>./ &% &+&. &$. +((8'+&% *%:, &$. +:. +/ +//. %* +&8.+& &% .(%8. (.% $% 6% $:# T$. .*..'. :+) %& 9. &$. F+6 %(% 8.

    (%:. :+/. &$+& +88 *%:+&% 88 . 6.(& &'&8) '%*/.&+8# M%.%. &$. *%:+&%

    9. ) &$.: :+) . +./ &$. *%: %* '+//+&.#

    F', A#;:

    T$. '+//+&. $% +. *%/ &+8. +*&. &$. :./'+8 '$.'6-( +/ +'69%/ .&9+&% +.*%:+88) +((%&./ ) 9 +((%&:.& 8.&&. &% &$.:# T$.) +. +6./ &% ;% /&) ) &$. (.'*./

    /+&.# N% .8.'&% (%'./. *%%8(%%* +/ &$. .& +) ;/9. + (.% ) %.9 $:

    %69 % &$. ;%# C+//+&. $% 9. +&*+'&%) /9 &$. (%+&%+) (.%/ +. :+/.(.:+.

    21

  • 8/13/2019 Project - Report- General - Motors

    22/87

    SUCCESSIVE HURDLES IN THE SELECTION PROCESS

    F'!6" > 2 S""*)'#, #*"((

    2.4 I((6"( ', R"*6')",) ,/ S""*)'#,

    D% %& /'+/ +((8'+& $% &%((./ %& &% (%/. '+. *% + '$8/,% *% :+&.&) 8.+.#

    C%/. &$. /)+:' %* &$. &.. &$. '+//+&. .9 &.../ + .%:.&&$+& .(..&+&. %* &$. %**'. .%:.

    22

  • 8/13/2019 Project - Report- General - Motors

    23/87

    U/.&+/ >.&% &$+& '+%& . +6./ .9+/9 *+:8),'$8/., (.9+'), .&'#

    P%/. :./'+8 +'. &$+& '%. &$. *88 +9. %* :./'+8 ../ %* %:. .:(8%)..,

    '8/9 .(%/'&. $.+8&$ '+.#

    P%/. (+/ '6-8.+. (%8'. *% .:(8%)..@ 88. +/ 88. %* (%., 8*.&:. (+&.,

    /.(./.& '$8/., +/ .8/.8) (+.

    P%/. 8*. +'., /+8&) +/ (.% (%9+: &$+& +. N% /':+&%) % &$. + %*

    9./. #

    H+. '8.+ +/ 9%%8) .*%'./ .?, +'. +/ .?+8 %.&+&% /':+&% +/ .?+8$++:.& (%8'. +/ '8/. + &+&.:.& +%& &$.. (%8'. &$. +/.&.:.& %* &$. (%&%#

    .*%. +&&.:(&9 &% /.*) + &+** +/ :+6. & :%. 9./. .>&+8., )% :& &+'68.

    . '$ +, 9./. &..%&)(9 /':+&% $9, (+), +/ (%:%&% *+:8)

    . +/ .?+8 %.&+&% /':+&%# T$.. +. *. +.+ '&'+8 &% &$ (%'.#

    O(. '%::'+&%#

    A '%::&:.& &% '.+&9 + '8. E%:.

    C8.+ (.'%'../ .?(.'&+&% +./ % 9./.#

    A .&+8 (.% $% '+ %.. /**..& &)8. +/ *+'8&+&. '%::'+&%

    $. + '%*8'& +.#

    T+9 .?+8 $++:.& + .88 + 9./. . &+9 I& &$%9$& &$+& 75-0 %* .?+8 $++:.& '%:(8+& '%8/ . (..&./ ) /.&+/9 9./.

    /**..'.

    23

  • 8/13/2019 Project - Report- General - Motors

    24/87

    CHAPTER2 COMPANY PROFILE

    HISTORY

    T$. .8+&% .&.. C$.%8.& +/ I/+ 9%. +'6 + 8%9 &:.# T$. &%) .9+ +& &$. /+ %* &$.

    I/+ +&% /&)# I& + 12 &$+& G..+8 M%&% .& ( &$. *& '+ +.:8) (8+& &$.'%&) +& S..., %:+), &% (%/'. +&%:%8.# T$ .9+ &$. %:+'. %* C$.%8.& &$

    I/+#

    24

  • 8/13/2019 Project - Report- General - Motors

    25/87

    I &$. (..& &:., &$. '8+' C$.%8.&@ (%/'./ &$. G%8/. E+ +. 8%98) 6.(& +/ /.

    ) '%88.'&% +'% &$. '%&)# T$.) &+/ &.&:%) &% &$. C$.%8.& /.9 +/ .9..9 &$+&&$.. '8+' :%&% &%%/ *% +/ '%&. &% /.89$& &$. :%&%& .. &% &$ /+)

    GM '%&./ &$ &.-( &$H/&+ M%&%&% 8/./*%/ &'6, V+?$+88 '+,A88%

    T+:%+/ %**-%+/ .>(:.

    I 14 GMIPL + *%:./ + + ;%& .&., %./ 50 (.'.& ) H/&+ M%&%+/ 50

    (.'.& ) G..+8 M%&%, &% (%/'. +/ .88 O(.8+/./ .$'8.# GM %9$& %& &$. H/&+M%&% &..& 1#Q3Q4GMIPL '%&./ &% (%/'. O(.8 '+ +& &$. H+8%8 *+'8&) &8 2003,

    $. & &+&./ (%/'&% %* C$.%8.&.$'8. +& &$+& 8%'+&%#

    I 2000, GMIPL :%./ & $.+/>+&. &% G9+%# I 2003, &$. '%:(+) %(../ & &.'$'+8

    '.&. %(.+&% +9+8%., $'$ '8/./ ..+'$ +/ /..8%(:.& +/ .$'8. .9..9+'&&.# T$. &.'$'+8 '.&. %(.+&% .. .?(+/./ &% '8/. ('$+9 +/ *+'+8 ((%&

    .'. *% G..+8 M%&% %(.+&% 8%'+&./ %&/. %* I/+ 200!, .$'8. .9. +/

    &+:% /.9 +/ .9..9 2007 +/ + .$'8. /.9 &/% 2007#

    GMIPL .9+ '%&'&% %* + .'%/ .$'8. +.:8) (8+& T+8.9+% 200!, $'$ .9+(%/'&% %* C$.%8.& .$'8. S.(&.:. 200#

    I 8+&. 200, G..+8 M%&% +%'./ &$+& & %8/ (& & I/+ %(.+&% &% + 50-50 .&.

    &$ S$+9$+ A&%:%&. I/&) C%(%+&% %* C$+, $'$ &$. (+&. %* GM :+ .&.

    C$+#Q5

    I O'&%. 2012, G..+8 M%&%+%'./ &$+& & $+ '.+./ &+6. & I/+ /+) &%3 ) )9 43 *%: & C$.. (+&. SAIC*% + /'8%./ :#

    Manufacturing Facilities

    GMIPL %(.+&. .$'8. :+*+'&9 (8+& H+8%8, G;++&+/T+8.9+% D+$+/., M+$++&+,I& :+&+ $.+/>+&. H+8%8+/ G9+%+/ + 8+9. &.'$'+8 '.&. +9+8%.# I& H+8%8+/ T+8.9+% D+$+/. M+*+'&9 P8+& $+. + '%:./ P%/'&% C+(+'&) %* 35,000

    .$'8. ++88)#Q7

    25

    http://en.wikipedia.org/wiki/Hindustan_Motorshttp://en.wikipedia.org/wiki/Hindustan_Motorshttp://en.wikipedia.org/wiki/Bedford_Vehicleshttp://en.wikipedia.org/wiki/Bedford_Vehicleshttp://en.wikipedia.org/wiki/Vauxhall_Motorshttp://en.wikipedia.org/wiki/Allison_Transmissionhttp://en.wikipedia.org/wiki/Allison_Transmissionhttp://en.wikipedia.org/wiki/Allison_Transmissionhttp://en.wikipedia.org/wiki/Hindustan_Motorshttp://en.wikipedia.org/wiki/Opelhttp://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-3http://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-4http://en.wikipedia.org/wiki/Chevrolethttp://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-5http://en.wikipedia.org/wiki/General_Motorshttp://en.wikipedia.org/wiki/SAIC_Motorhttp://en.wikipedia.org/wiki/Halolhttp://en.wikipedia.org/wiki/Halolhttp://en.wikipedia.org/wiki/Gujarathttp://en.wikipedia.org/wiki/Talegaon_Dabhadehttp://en.wikipedia.org/wiki/Talegaon_Dabhadehttp://en.wikipedia.org/wiki/Maharastrahttp://en.wikipedia.org/wiki/Halolhttp://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-7http://en.wikipedia.org/wiki/Bedford_Vehicleshttp://en.wikipedia.org/wiki/Vauxhall_Motorshttp://en.wikipedia.org/wiki/Allison_Transmissionhttp://en.wikipedia.org/wiki/Allison_Transmissionhttp://en.wikipedia.org/wiki/Hindustan_Motorshttp://en.wikipedia.org/wiki/Opelhttp://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-3http://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-4http://en.wikipedia.org/wiki/Chevrolethttp://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-5http://en.wikipedia.org/wiki/General_Motorshttp://en.wikipedia.org/wiki/SAIC_Motorhttp://en.wikipedia.org/wiki/Halolhttp://en.wikipedia.org/wiki/Gujarathttp://en.wikipedia.org/wiki/Talegaon_Dabhadehttp://en.wikipedia.org/wiki/Maharastrahttp://en.wikipedia.org/wiki/Halolhttp://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/General_Motors_India_Private_Limited#cite_note-7http://en.wikipedia.org/wiki/Hindustan_Motors
  • 8/13/2019 Project - Report- General - Motors

    26/87

  • 8/13/2019 Project - Report- General - Motors

    27/87

    Vehicle sales, service and marketing business

    L6. :%& %&$. +&%:%&. '%:(+. I/+, GMIPL +((%& /.(./.&8) %./ /.+8. &%.88, .'. +/ :+6.& .$'8. &$+& & (%/'.# A %* A9& 200, :++9./ &$. C$.%8.&

    /.+8.$( .&%6 '8/9 .?(%& /.+8. 8%'+&./ N.(+8,+98+/.$,

    S L+6++/ $&+ *%: & $.+/>+&. G9+%, +/ .9%+8

  • 8/13/2019 Project - Report- General - Motors

    28/87

    N:. 15, S.'&%-32, G9+%-122001

    H+)++, I/+

    M+6.&9 O**'. T.8 1-124-300000

    F+? 1-124-4213334

    S65('/''"( O7 G"," M#)#(

    C$.%8.& S+8. I/+ P+&. L:&./

    C";#") S"( I,/' P';)" L'')"/ + /% %*G..+8 M%&% I/+ P+&. L:&./$'$

    & + ;%& .&. %*G..+8 M%&%%* &$. U&./ S&+&.# I& &$. 5&$ 8+9.& '+ :+6.

    I/++*&.M+& S

  • 8/13/2019 Project - Report- General - Motors

    29/87

    2# C$.%8.& .+& L+'$./ 2010

    3# C$.%8.& .+& D..8 L+'$./ 2011

    4# C$.%8.& S+8 U-VA L+'$./ 2012

    5# C$.%8.& S+8 L+'$./ 2013

    C%:(+'& C+

    1# C$.%8.& C

  • 8/13/2019 Project - Report- General - Motors

    30/87

    #"e (hi#e o"r e!$#o&ees nd b"siness $rtners (i## shre in o"r s"ccess nd o"r stoc,-ho#ders (i##

    receie s"stined s"$erior ret"rn on their inest!ent.

    G..+8 M%&% V% S&+&.:.&

    Oer the $st // &ers' GM hs been #eder in the %#ob# "to!otie ind"str&. 0nd the ne1t //

    &ers (i## be no di**erent. GM is co!!itted to #edin% the ind"str& in #terntie *"e# $ro$"#sion.

    GMs ision is to be the (or#d #eder in trns$orttion $rod"cts nd re#ted serices. 3e (i## ern

    o"r c"sto!ers enth"sis! thro"%h contin"o"s i!$roe!ent drien b& the inte%rit&' te!(or,' nd

    innotiono* GM $eo$#e.

    Oer the $st // &ers' GM hs been #eder in the %#ob# "to!otie ind"str&. 0nd the ne1t //

    &ers (i## be no di**erent. GM is co!!itted to #edin% the ind"str& in #terntie *"e# $ro$"#sion.

    A%ARDS AND RECOGNITION

    201=

    3C#*) * #7 )" 8" 201= < A6)#* I,/'

    T$. C$.%8.& SAIL U-VA $+ 9+./ &$. :%& (.&9% +/ '%.&./ ++/ &$. I/+

    +&%:%8. /&)# I& $+ .. ++/./ &$. JC%:(+'& C+ %* &$. Y.+@ *% 2013 ) A&%'+ I/+#W&$ :+&'$./ +/ '8+ 8.+/9 (+'., (+./ &$ (%.*8 (.*%:+'. +/ .8.9+& &)8., &$.

    SAIL U-VA '+@& &%( 9 %. +/:.#

    3H)*5*+ #7 )" 8"201= < C I,/' & B'+" I,/'

    T$. +88 . C$.%8.& SAIL U-VA $+ .. '%./ JH+&'$+'6 %* &$. Y.+@ ) C+ I/+, %. %*&$. .& +&% .&$+& :+9+

  • 8/13/2019 Project - Report- General - Motors

    31/87

    B"() V',) #7 )" Y" < 201= A6)#* I,/'

    T$. C+8&) +/ .8+8&), C$.%8.& (%:. &% 9 :%. /.89$& &%& '&%:. &$. '%:9 ).+#

    3C#*) * #7 )" 8" < 2012 < V'*+8.',

    T$. SAIL U-VA $+ .. ++/./ &$. C%:(+'& C+ %* &$. Y.+ +& &$. V'6)# P.%(8.@ C$%'.

    C+ +/ 6. A+/# T$ $+&'$+'6, $+ '%:. %& &$ *8)9 '%8% &$ & &. +(.'& %*(%/9 '8+-8.+/9 (+'. +/ +8.-*%-:%.) & '+&.9%)#

    31

  • 8/13/2019 Project - Report- General - Motors

    32/87

    V'*+8.', P"#"( C#'*" C ,/ B'+" A-/(

    W&$ :+&'$./ 1!! PS $%.(%., &$. C

  • 8/13/2019 Project - Report- General - Motors

    33/87

    T$. ++/ .. 9. ++) +& + 98&&.9 '..:%) $.8/ +& I/+ F%:8+1T+'6 V.. .+ N.

    D.8$ % D.' 1!&$

    2010

    C";#") C6?" -',( BS M#)#',! B"() V6" 2010 A-/

    SM ++8 ++/ +. +:%9 &$. %8/.& +/ :%& (.&9% ++/ *% +&%:%&. .?'.88.'.

    I/+# A(+& *%: &% ++/, C+ %* &$. Y.+ +/ 6. %* &$. Y.+, &$.. +. *% &&8. &$+& +.

    9. %& &% .(.'&. %9+

  • 8/13/2019 Project - Report- General - Motors

    34/87

    2009

    NDTV P#7') C & B'+" A-/(

    C%/../ &$. :%& './8. %* +88 A&% /&) ++/, &$. NDTV C & B'+" A-/($+.9% %& %8) &.9&$ & +8% .'%9&% '. '.(&% 200!# C";#") C6?"""!"/ )# 5" )" -',," #7 V'"-"( C#'*" A-/ & E@"*6)';" C #7 )" Y" 2009.

    B##5"! A6)#* UTV' A-/ 2009

    A&%'+ I/+ +/ UTV '$+.8 $+. '%:. &%9.&$. &% (%/'. &$. (%(8+ A&%'+ S$% +/ +.

    % (%/ &% ;%&8) $%& &$. A&%'+ A+/ 200 (..&./ ) HDFC +6 L&/ - I/+@ %# 1A&% F+'.# C$.%8.& C

  • 8/13/2019 Project - Report- General - Motors

    35/87

    H.. + '+ &$+& $+ *+88) (& &$. +6. % &$. *+&+&' &$+& &$. '8. H%/+ CR-V $+

    $+/ *% % 8%9 :+8), .'+. &$. C$.%8.& C+(&+ '$%%. &% ( &$. %8) &**# & &$+&,%*'%., &$ %& &$. %8) .+% $) &$. C+(&+ + % I:(%& C+ %* &$. Y.+ 200 ---- +*&.

    +88, & $+/ '%:(.&&% *%: &$. *+8% A/ R +/ TT +/ &$. '$..6) F+& 500 &$ '+&.9%)#

    T$. C+(&+ % & *% ..+8 .+%# I& 8%%6 9%%/ *%: ..) +98., $+ .+&8) /.9./ +/&$%9$&*8 &.% +/ .88-8& &%%# T$. 2000'' &%-/..8 .9. + &%9, &%>. :%&%

    &$+& /%. + 9.+& ;% %* (%.9 &$. SUV# ./. +88 &$.., &$. C+(&+ '%:(.&&.8) ('./

    /.(&. .9 :(%&./# N% %/., & % $+/ /% &$ .9:.

    B"() SUV

    T$. 69 &$ '+&.9%) &$. ++/ $+/ /%# F& %* +88, & $+ + ('$) /..8 .9.#S.'%/8), & 8+9. +/ (+'%# A/ :%& :(%&+&8), & 9%& &$. 9$& ('. &+9# C$.%8.& $+ (&

    &%9.&$. + 9 (+'6+9. &$. C+(&+ &% .:.9. + &$. .& SUV %* 200

    200K

    B"() V6" C #7 )" Y" 58 BS M#)#',! C";#") S+ 2000K

    GM I,/' 5!( )" P"()'!'#6( N)'#, E,"!8 C#,(";)'#, A-/ 200K

    G..+8 M%&% I/+ % &$. .'%/ (

  • 8/13/2019 Project - Report- General - Motors

    36/87

    C,B < AAA A-/( 200 )-', -/( M+")',! T" #7 )" Y" & PR &

    C#6,'*)'#,( T" #7 )" Y" < G"," M#)#( I,/' #',)8 -') H#,/ S'"

    C( I,/'

    GM + ++/./ &% ++/ +& + (.&9% ++/ *'&% $.8/ .'.&8)# CN-AAA A+/ +

    +&&.:(& &% *.8'&+&. &$. .& +:%9 &$. .&, $%'+./ &$. NDTV P%*&@ $9$8) +''8+:./

    $%, JC+ +/ 6.@ +/ A88 A%& A/#

    NDTV P#7') C I,/' A-/( 200 < C+" #7 )" Y" < G"," M#)#( I,/'

    NDTV P%*& C+ I/+ A+/ 2007 ++/./ GM &$. C+:+6. %* &$. Y.+ ++/#

    200

    C$.%8.& T+.+ UV %* &$. Y.+

    C$.%8.& T+.+ + %&./ &$. UV %* &$. Y.+, N. D.8$, ++) 2005 ) O./.# T+.+

    + +&./ +9+& F%/ E/.+% +/ T%)%&+ L+/ C. P+/% +/ + /.'8+./ &$. .

    200=

    BBC %#/( %""( A-/( 200=

    T$. T+.+ + ++/./ &$. C W$..8 C+ %* &$. Y.+ *% 2003

    3!

  • 8/13/2019 Project - Report- General - Motors

    37/87

    HRM ', )" V"'*" I,/6()8

    W$. . &+86 %* $:+ .%'. :++9.:.&, . $+. % :/ + +.&) %* &$9# T$..'8/.

    T+9

    S688 /..8%(:.& +/ (-9+/+&% %* 6%8./9. +/ 688 %* &$. .:(8%)..#

    M%&+&9 &$. .:(8%)..,

    E**.'&. &8+8&) %* .'. $'$ .*8.'&./ &$. (.*%:+'. %* &$. (.%

    %8./ &$. (%/'&% +/ /.8.) %* &$. .'.# S'. $+& :+6.&./ $.. + .8+&%$(.&.. &$. '&%:. +/ &$. (%/'. %* (%/'&, &$. :(%&+'. %* $:+ .%'. .'%:. &+

    *% &$. ''. %* &$. .# G..+88), '$ %(.+&% &$. .:($+ $+ .. % >+8&) +/

    .**'.') +/ & +:./ &$+& &$. .'. A&%:%8. +88 :8. +/ .**.'&. '%::'+&%#H%.., &$ &$. '$+99 +&. %* A&%:%8. +/ 9%9 (.'+8 +&% %8) :8.,

    '%::'+&% 688 +/ '%&.) 88 %& .. &$. ((%.# F% .?+:(8., + S+8.:+ :+) . .)9%%/ '%::'+&% & 8. $. % $. .>((./ &$ 6%8./9. +/ *%:+&% .8+&./ &%&$. 9$& %* &$. C+, $. % $. 88 %& . +8. &% (.*%: >+8&) .'.# A/ . :& .:.:.

    $.. &$+& A&%:%8., $.&$. *%.9 % /%:.&', +. '.+98) .'%:9 :%. /.:+/9 +

    .9+/ >+8&) %* .'.#

    G..+88), $:+ .%'. :++9.:.&, (8+9 +/ /..8%(:.& A&%:%8. $+. &% . &+6.+& %&$ :+'% + .88 + :'% 8..8# A& &$. :+'% 8..8, %. &+6. &% +''%& &$. ./'+&%+8 +/

    &+9 *+&'&. ++8+8. + '%&) +/ &$. .**%& &+&./ ) &$. ICAO# T$ +8% '8/.&$. .**%& &+&./ ) &$. (+&. .'&%# A& &$. :'% 8..8, %. &+6. &% +''%& $% .&

    //+8 %9+

  • 8/13/2019 Project - Report- General - Motors

    38/87

    P./.& H:+ R.%'. &$ &$. G..+8 M%&% I/+ , %* &$. %(% &$+& &% '.&+8

    *.+&. '%::% &% +88 .'&% %* &$. A&%:%8. /&) :& . '%/../ &$ .9+/

    1 T$. '%'.(& %* M%:.& %* T&$ MOT, +/

    2 MOT@ .8+&%$( &% &$. +&&+:.& %* .'. .?'.88.'. + %9+.&% +. $:+ .9 '+(+8. %* /%9 &$. ;% '%.'&8), 8898) +/ &$ +

    :8., $. &$.) 6% &$+& &$. :++9.:.& :%& 86.8) &% . +8. &% .. % $.+ &$.:, 8.&

    +8%. .+ %* &$. *+8. &% /% % T$ (& +//&%+8 % &$. $:+ .%'. :++9.:.& *+'&% &$. A&%:%8. /&)# C.&+ %9+

  • 8/13/2019 Project - Report- General - Motors

    39/87

    T$. *+89 '%::&:.& &% .'. ('(8.,

    T$. .&:.& (.%(8. &% .. &+**9 '%:(.&.'.,

    A :++9.:.& ($8%%($) $'$ &.. '%::'+&% + (%+'&. %.&+&% +/ .:(8%)..

    *../+'6 +/

    A /./'+&% &% &.+:%6

    I *+'&, $:+ .%'. :++9.:.& +/ '&%:.@ '+.B.?(.'&+&% :++9.:.& +. &. .8+&./

    +.+ &$. +.+ %* A&%:%8.# S++$ M+*.8/ $+ /.&*./ *% 6.) ('(8. &$./..8%(:.& %* '&%:. '+. &$ '%:(+.# T$.. +''%/9 &% $. +.

    1 C&%:. '+. J&+& +& &$. &%(@ + :.+9 &$+& '%::&:.& &% &$. ('(8. %* '&%:.

    '+. :& .:++&. *%: .% :++9.:.& 8..8 &$ + %9+'6 *? R..+'$ & & 8%9 &.:(8+@#

    A''%/9 &% V S M+$.$ T$. +&., /.&.:+&. +/ (%8.: +.+ %* .'. >+8&) &$

    A&%:%8. (%& '8.+8) &% &$. '.&+8 %8. %* (.%.8, +& +88 8..8, +&&+9 8..8, %*

    .?'.88.'. &$ .(.' D..8%(:.& &$. .'. '8&., &$ + '%:(+), +/ &$A&%:%8. /&), '+ $. .. + ''+8 &% &$. ''. %* A&%:%8.# H.'., &$. +'&&. %*

    + HRD :++9. A&%:%8. '+ . '+&.9%./ +

    3

  • 8/13/2019 Project - Report- General - Motors

    40/87

    H:+ .%'. (8+9 +/

    H:+ .%'. /..8%(:.&

    A(.'& 86. *%.'+&9, .'&9 +/ /'&% &$. $:+ .%'. +.+ +. &+6. '+. %* &$%9$$:+ .%'. (8+9# T$. /.&*'+&% %* (.'*' /..8%(:.&+8 ../ *% &$. :+(%.+:./ +& /..8%(9 +/ .?(8%&9 &$. '%:(.&.'. %* &$. $:+ .%'. +. &+6. '+. %*

    &$%9$ $:+ .%'. /..8%(:.

    RECRUITMENT AND SELECTION PROCESS AT GENERAL MOTORS

    RECRUITMENT PROCESS

    E**.'&. .'&:.& +/ .8.'&% '.&+8 +/ ''+8 &% &$. ''.*8 *'&%9 %* &$. %+/A&$%&)# I& /.(./ % */9 (.%(8. &$ &$. .'.+) 688, .?(.&. +/ >+8*'+&% &%

    /.8. &$. A&$%&)@ &+&.9' %;.'&. +/ &$. +8&) &% :+6. + (%&. '%&&% &% &$.

    +8. +/ +: %* &$. %9+&. +'+'. &$+& +. %& %* +&&&% +/ +'+'.

    +8.+/) .?&9# W$. &$. ../ *% $+9 .?&+ $+/ + *+ + :+(%. '%'../ &$. (.'+8

    +((%+8 +. .>./ *%: +((%(+&. +&$%&)

    S)" 2: S)) (#6*',! *)';')8

    T$. %'9 +'&&) /%9 ) *%88%9 %'.

    40

  • 8/13/2019 Project - Report- General - Motors

    41/87

    1# INTIMATE CONSULTANTS-

    O9+

  • 8/13/2019 Project - Report- General - Motors

    42/87

    A(&&/. &.& %8) *% &+.., +%'+&.= .% +%'+&. .'+. &$. 9..+8 +(&&/. *% +)

    .% (%&% %& %&$)#

    I 1 $% %* +(&&/. &.& &$. '+//+&. '$.'6./ *% +' */+:.&+8 6%8./9.+8. .@ +6./ &.& %;.'&. &)(.#

    W$. '+//+&. +. '8.+./ &$. &.& &$. &$.) $+. &% *88 AF ;% +((8'+&% *%: $'$ &$. +88/.&+8 &$+& .:(8%):.& $&%), ./'+&%+8 +'69%/ % +) 9+(, &$. +8/ .+% %* +) 9+(

    .&'# T$ *%: &% $.8(*8 *% '+//+&. /.&+8 HR %/ $%& /+&%

    S)":HR I,)";'"-

    T$ (.8:+) &.. $'$ :%& *.>.&8) ./ + + .8.'&% &:.& &$. HR $+ +

    %((%&&) *% + *+'. &% *+'. &.+'&% &$ &$. '+//+&. &% '$.'6 %& = '8+*) &$. '$.'6 (%&

    $'$ :.&% % &.. +.:.& $.. I G..+8 M%&%, &$. HR &. &$. %.+88'%::.& +%& '+//+&.# I HR +.:.&, '+//+&. :+8) '$.'6 *% ./'+&%+8 '&.+ *

    +) 9+( = $), 9.%9+($'+8 8%'+&%, .8.+& %6 .?(..'., '+//+&. .+/) &% %6 $*&,

    '%::'+&% 688#

    S% *%: &$.. >.&% HR (.% %&'. &$. '+//+&. /**..& +(.'& 86. $.&$. '+//+&. 9%%/ '%::'+&% 688, $. +8. &% %6 &$ '%:(+) #.&'

    W$. '+//+&. 9.& .8.'&./ HR %/ &$. +%&$. %/ %(.+&% %/# T$. HR :.:.

    '$./89 &$. &.. &$ %(.+&% :.:. % &$. +:. /+),

    S)"K:-T"*,'* ',)";'"-

    I &.'$'+8 %/ '+//+&. $+ &% . '$.'6./ *% *'&%+8 6%8./9., &% +. &$+& '+//+&.$+. &$. +8&) &% /% + '.&+ ;%

    HR '8.+./ '+//+&. 88 /.9% *% %(.+&% %/ + (. &$. *%88%9 9+/.

    S)"9:O77" ()!"

    T$. HRD &.+: $+ &% . (.(+9 &$. %**. +/ .'%::././ &$. +8+) + (. 9+/.# W$.'+//+&. '+88 *% %**. 8.&&. &$. & :& . /.'8+. &$+& '%:. &$ '.&+ /%':.& &$+& &% .

    :+6 $..&, +8+) (%%* *% &$. '%*:+&% # %**. 8.&&. (%'./. &$. *& &.( &% &+6. &$.

    /%':.& +/ '$.'6 &, * +) /%& *% +) /%':.& &$. :& . '$.'6 ) %9+8# A*&.

    '%88.'&9 /%':.& &$. '+//+&. 9%& +8+) +.?. $'$ + '8.+ '%'.(& %* +8+)# T$.

    42

  • 8/13/2019 Project - Report- General - Motors

    43/87

  • 8/13/2019 Project - Report- General - Motors

    44/87

    HUMAN RESOURCE PROCESS IN ORGANISATION

    44

    H:+ R.%'.

    Socialization T+9 =

    D..8%(:.&

    P.*%:+'.

    A((++8P%:%&%, T+*.,

    D.:%&% = S.(++&%#

  • 8/13/2019 Project - Report- General - Motors

    45/87

    CHAPTER = : S',! D) C#"*)'#, ,/ T##( #7 A,8('(

    RESEARCH METHODOLOGY

    R..+'$ >.&% +. .'+. &$. '%'.(& %* .-.9..9 H:+ R.%'. (+'&'. .)/.# D**..& +&$% +/ .?(.& $+. 9. &$. . % .-.9..9 H:+ R.%'. +/

    &$. :(%&+'. %* H:+ R.%'. &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    46/87

    X#'$.%8.'%#

    $&&(BB#:++9.:.&&/)9/.#'%:B.:(8%)..-.8.'&%-(%'.#$&:

    X $&&(BB.#6(./+#%9B6BG..+8M%&%

    2. R"("* T8" < E@#)#8 R"("*

    T'( +',/ #7 "("* ( )" '8 #5"*)';" #7 /";"#",) #7 ',('!)( ',)# )" #5". I)

    ()6/'"( )" ', " -"" )" #5" '"( ,/ )'"( )# ";6)" (#" #')" *#6(" #7

    *)'#,.

    S',! T"*,'6"

    /9.:.& S+:(89 ./ *% &$. ((%. %* '$%%9 &$. +:(8. *% &$. ((%. %* +/:&.9

    uestionnaire# T$. /.&*./ .?(.& %8/ $+. + &$%%9$ 6%8./9. +%& +88 &$. .(%/.&

    &$ &$. V+% D.(+&:.& %* &$. %9++&%# T$ $B$. .?(.&. %8/ . '%(%+&./ 8%'+&9, /.&*)9 +/ '%&+'&9 &$. .>./ .(%/.

    T$. *%:+&% '%88.'&./ &$%9$ +%. :.&$%/ + &+8+&./, ++8)./ +/ &.(.&./# F+88) +%.+88 +.:.& %* &$. .) */9 + :+/. &%+/ :(%9 &$. .**.'&.. %* &$.

    (%/'&% (%'. %* &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    47/87

    CHAPTER SURVEY FINDING AND ANALYSIS

    1. D#"( 8#6 #!,'?)'#, , )" "*6')",) #'*8

    A,8('(:

    A''%/9 &% &$. +%. /+9+:, A88 &$. .:(8%).., &$+& .. .9 .)./, +) &$+& G..+8

    M%&% /% (8+ &$. .'&:.& (%8')#

    47

  • 8/13/2019 Project - Report- General - Motors

    48/87

    2. %", /# 8#6 "7" )# !# 7# ,#-" ,,',!

    A,8('(:

    A (. &$. +%. P. C$+&, A%/ 50 %* &$. .:(8%).. 9% *% Y.+8) :+(%. (8+9 +/ 30

    /% %& *%88% +) (+&&., &$.) /%& $+. +) *?./ &:. $.. + 20 9% *% +&.8) P8+9#

    =. %'* ")#/ /# 8#6 #()8 "7" 7# "*6')",) ,/ (""*)'#,

    4

  • 8/13/2019 Project - Report- General - Motors

    49/87

    A,8('(:

    A''%/9 &% &$. +%. /+9+:, A%& 70 %* &$. .:(8%).. +) &$+& &$.) (.*. %&$ &.+8 +.88 + .?&.+8 %'. *% .'&:.& +/ .8.'&% $.. + %8) 10 9% *% &.+8 %'. +/

    20 9% *% .?&.+8 %'.#

    4. %) " )" "7""/ (#6*"( 7# "@)", "*6')",)

    4

  • 8/13/2019 Project - Report- General - Motors

    50/87

    A,8('(:

    I G..+8 M%&%, 34 %* .:(8%).. 9% *% '+:( &.., 32 9% *% (8+'.:.& A9.'.,2! *%: D+&+ +6 +/ %8) 9% *% C++8 A((8'+&% &$+& +. .'../#

    . %) 7# #7 ',)";'"- /# 8#6 "7"

    50

  • 8/13/2019 Project - Report- General - Motors

    51/87

    A,8('(:

    A''%/9 &% &$. A%. /+9+:, M%& %* &$. .:(8%).. P.*. P.%+8 &.., 30 (.*. &%&+6. &.8.($%' &.. $.. + %8) 20 9% *% /.% '%*..'9 +/ .& 10 +/%(& %:.

    %&$. :.+ %* &..

    !# H% :+) %/ %* &.. +. '%/'&./

    51

  • 8/13/2019 Project - Report- General - Motors

    52/87

    A,8('(:

    T$. +%. (. '$+& $% &$+&, ! .:(8%).. +) &$+& 1-3 %/ %* &..

    +. '%/'&./ , $8. 12 +) &$+& 4-! %/ %* &.. +. '%/'&./ +/

    2 +) &$+& :%. &$+ ! %/ %* &.. +. '%/'&./#

    7# A. &$. +(&&/. &.& '%/'&./

    52

  • 8/13/2019 Project - Report- General - Motors

    53/87

    A,8('(:

    A''%/9 &% &$. A%. /+9+:, 30 %* &$. .:(8%).. +) &$+& +(&&/. &.& +. .9 '%/'&./

    $.. + 4! +) &$+& +(&&/. &.& +. %& '%/'&./ +/ 24 +. %& . %*

    ## I* ). &$. & *%

    F.$.

    E?.'&.

    O&$. (.'*)

    A,8('(:

    A''%/9 &% &$. A%. /+9+:, !2 %* &$. .:(8%).. +) &$+& +(&&/. &.& +. '%/'&./ *%

    *.$. $.. + +) &$+& +(&&/. &.& +. '%/'&./ *% .?.'&. +/ 30 +) &$+& +(&&/. &.&

    +& %&$. 8..8#

    53

  • 8/13/2019 Project - Report- General - Motors

    54/87

    # D% )% '%/'& +) %* &$.. &.&

    P)'$%:.&' &.&

    M./'+8 &.&

    R.*..'. &.& '$.'6

    O&$. (.'*)

    54

  • 8/13/2019 Project - Report- General - Motors

    55/87

    10. H#- /# 8#6 )" )" HR *)'*"( #7 )" *#,8

    A,8('(:

    T$. +%. (. '$+& $% &$+&, 40 %* &$. .:(8%).. *..8 &$+& HR /.(+&:.&

    9%%/ $.. +/ 30 +) &$+& & .) 9%%/ $.. + 20 +) & +.+9. +/

    %8) 10 .:(8%).. *..8 &@ +/#

    55

  • 8/13/2019 Project - Report- General - Motors

    56/87

    11. D#"( 8#6 *#,8 #() #, #5 (')"( ,/ ',)",") ("*"(

    A,8('(:

    A''%/9 &% &$. +%. /+9+:, 5 E:(8%).. &$6 &$+& C%:(+. (%& % ;% &. +/

    &..& .+'$. *% *889 ( &$. +'+'.#

    5!

  • 8/13/2019 Project - Report- General - Motors

    57/87

    12. %) '( )" )#) #,')#8 "@",/')6" )" *#,8 (",/( #, "*6')",) ,/ (""*)'#,

    #*"/6"

    A,8('(:

    T$. +%. /+9+: $% &$+&, ! .:(8%).. +/ &$+& &$. '%:(+) (./ +%& .8% 10 %* &

    &%&+8 .?(./&. % .'&:.& +/ .8.'&%#

    10 .:(8%).. +/ &$+& &$. '%:(+) (./ +%& 10-20 %* & &%&+8 .?(./&. % .'&:.&+/ .8.'&%#

    !0 .:(8%).. +/ &$+& &$. '%:(+) (./ +%& 20-30 %* & &%&+8 .?(./&. %

    .'&:.& +/ .8.'&%#

    W$8. 24 .:(8%).. +/ &$+& &$. '%:(+) (./ +%. 30 %* & &%&+8 .?(./&. %

    .'&:.& +/ .8.'&%

    57

  • 8/13/2019 Project - Report- General - Motors

    58/87

    1=. I( )"" ,8 #;'('#, 7# ";6)'#, ,/ *#,)# 7# "*6')",) ,/ (""*)'#, #*"((

    A,8('(:

    T$. +%. (. '$+& $% &$+& 0 %* .:(8%).. +/ &$+& '%:(+) $+ &$. (%% %* .+8+&%

    = C%&%8 %* .'&:.& +/ .8.'&% (%'.#

    W$8. 20 %* .:(8%).. +/ &$+& '%:(+) $+ &$. (%% %* .+8+&% = C%&%8 %* .'&:.&+/ .8.'&% (%'.

    14. E@)", "*6')',! 5',!( #6) #" /"('5" "#8""( ), )" ',)", "*6')',!.

    5

  • 8/13/2019 Project - Report- General - Motors

    59/87

    A,8('(:

    T$. +%. (. '$+& $% &$. .(%/.&@ . % $.&$. .?&.+8 %'. (%/. .&&.

    '+//+&. % % F%: &$. +%. '$+&, . '+ *. &$+& %8) !0 %* &$. .(%/.& .8..

    &%98) &$+& &$. .?&.+8 %'. +. .&&. $8. +%/ 22 %* &$. .(%/.& .8.., &% + 8..

    .?&.&, &$+& .?&.+8 %'. +. .&&.# H%.., &$.. .(%/.& /**. &$. /.9.. %*+9..:. M%.%., &$.. +. 1 $% /% %& .8.. &$+& .?&.+8 %'. +. .&&.#

    1. R"*6')',! 7# )# ',()')6)'#,( '( 5',!',! /"('5" "#8""( )# #!,'?)'#,.

    5

  • 8/13/2019 Project - Report- General - Motors

    60/87

    A,8('(:

    T$. +%. /%& 9+($ $% &$+& :+;%&) %* &$. .(%/.& +%& 72 .8.. &$+& .'&:.&*%: &%( &&&% 9. .&&. '+//+&.# T$.. .. +8% +%/ 24 %* &$. .(%/.& $%

    (+&8) +9../ +9../ &% &$. %&% &$+& &%( &&&% $+. .&&. '+//+&.# M%.%., &$.. ..

    +%/ 4 %* &$. .(%/.& $% // %& +9.. &% &$ %&% .) &%98) +/ +/ &$+& %& +88 &$.&/.& *%: &%( &&&% .. .) 9%%/ '+//+&.#

    1. D#"( 8#6 #!,'?)'#, "(6" )" "77"*)';","(( #7 "*6')",) (#6*"(

    !0

  • 8/13/2019 Project - Report- General - Motors

    61/87

    A,8('(:

    T$ (. '$+& $% &$. .(%. %* &$. &+9.& (%(8+&% &% &$. +%. :.&%./ >.&%# M+;%&)%* &$. .(%/.& +/ &$+& )., &$. .**.'&.. :.+./# H%.., &$.. .. %:.

    .(%/.& $% +/ &$+& % &% &$. +%. :.&%./ >.&%#

    1. D#"( )" #!,'?)'#, *#" )" ,65" #7 #5 #",',!( ,/ -#+7#*" #"*)'#,(

    -') HR /")",)( "*6')",) ,/ (""*)'#, **')8

    !1

  • 8/13/2019 Project - Report- General - Motors

    62/87

    A,8('(:

    T$. +%. 9+($ $% &$+& +8:%& +88 &$. .(%/.& +9.. &% &$. *+'& &$+& &$. :+(%. (8+9+/ &$. :. %* ;% %(.9 +. /.'/./ 6..(9 :/ &$. '+(+'&) %* &$. .'&. +/ &$.

    .'&:.& (%8')#

    !2

  • 8/13/2019 Project - Report- General - Motors

    63/87

    1K. T" "7"",*" *"*+( " #"8 *#,/6*)"/ 58 "77'*'",) "#8"(.

    A,8('(:

    T$. +%. + 9+($ $% &$+& :+;%&) %* &$. .(%/.&, #.#, 7 .) &%98) +9.. &% &$. *+'&

    &$+& .**'.& .*..'. '$.'6 %* &$. $%& 8&./ '+//+&. +. /%. ) &$. .'&.# &, &$.. ..

    %:. .(%/.& ! $% // %& +9../ &$+& +/.>+&. .*..'. '$.'6 .. /%. ) &$.

    .'&. +/ 1! .. %& . * .*..'. '$.'6 .. /%. (%(.8)##

    !3

  • 8/13/2019 Project - Report- General - Motors

    64/87

  • 8/13/2019 Project - Report- General - Motors

    65/87

    A,8('(:

    T$. +%. (. '$+& $% &$+& ! %* &$. .(%/.& +. +&*./ &$ &$. '.& :%/. %*

    .'&:.& + &$.) +. +8. &% '8%. &$. +'+'. &$+& +. &$.. &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    66/87

    21. %) '( )" 5*+ #6) "*",)!" #7 *,/'/)"( 7)" 5"',! #77""/

    A,8('(:

    T$. +%. P. C$+& $% &$+& &$. +'6 %& (.'.&+9. &$. %9+

  • 8/13/2019 Project - Report- General - Motors

    67/87

    22. I, #- 6* )'" /#"( )" -#" #*"(( !",")"( R"(6)(

    A,8('(:

    T$ + 9+($ $% &$+& 12 .:(8%).. &$6 &$+& & &+6. 1-3 /+), 30 &$6 &$+& & &+6. 3-7/+), 4! .:(8%).. &$6 &$+& & &+6. 7-15 /+), 10 &$6 &$+& & &+6. 15-30 /+) $8. %8) 2

    &$6 &$+& & &+6. :%. &$+ 30 /+) *% &$. $%8. (%'. &% 9..+&. .8

    !7

  • 8/13/2019 Project - Report- General - Motors

    68/87

    2=. T" #5"*)';"( #7 )" "*6')",) " *#")"8 767'"/ )#6! "(",) "*6')",)

    #'*8.

    A,8('(:

    A''%/9 &% &$. 9+($, . '+ +) &$+& 4 %* &$. .(%/.& +. +&*./ &$ &$. '.&

    R.'&:.& P%8')#

    24. %) " )" 6,'6" 7")6"( )) 8#6 '/",)'7'"/ ', )" "*6')",) #'*8 #7 )"#!,'()'#,

    M%& %* &$. .(%/.& +/ &$+& &$. :+ *.+&. &$+& &$.) /.&*./ + &$. &+(+.') %* &$.

    (%8')#

    M%.%., &$.) 86./ &$. *8.?8&) %* &$. (%8')#

    2. Y#6 (6!!"()'#,( )# +" )" "*6')",) ())"!8 #" "77'*'",).

    S%:. %* &$. %(% 9. ) &$. .(%/.& ..

    .&&. HRP

    T+( :%. '+:(.

    !

  • 8/13/2019 Project - Report- General - Motors

    69/87

    $EY FINDING

    +./ % &$. /+&+ ++8) %* 50 .(%. &% &$. >.&%+., &$. */9 '+ . ::+

  • 8/13/2019 Project - Report- General - Motors

    70/87

    CONCLUSION

    +./ % &$. ++8) &$%9$ &$. >.&%+. .(%. &$. *%88%9 &$. '%'8%

    %* &$. &/)#

    T$. %9+./ '+//+&. $%8/ . :+/. %/. &%

    .+'$ *% +((%(+&. '+//+&.#

    4# T$. R.'&:.& +/ S.8.'&% (%'./. $%8/ . :(+&+8#

    70

  • 8/13/2019 Project - Report- General - Motors

    71/87

  • 8/13/2019 Project - Report- General - Motors

    72/87

    4# C%:(+) $%8/ *%88% +88 &$. &.( %* .'&:.& +/ .8.'&% *% &$. .8.'&% %*

    &$. '+//+&.#

    5# S.8.'&% (%'. $%8/ . 8. &:. '%:9#

    !# T$. &.. $%8/ %& . %9, :%%&%%# I& $%8/ . :+/. &..&9# T$..

    :& . (%(. '%::'+&% .&.. &$. I&... +/ &$. I&.... +) &$.

    &:. %* &..#

    7# E+8+&% +/ '%&%8 %* .'&:.& +/ .8.'&% $%8/ . /%. *+ ;/9:.

    # M.&$%/ ./ *% .8.'&% %* '+//+&. $%8/ . /%. '+.*88) +/ )&.:+&'+88)

    # T$. +&&+:.& %* 9%+8 +/ %;.'&. %* +) %9++8&) %* & :+(%.# T% $+. 9$& &)(. %* :. +& 9$& ;% +/ +& 9$& &:., &$.

    .'&:.& +/ .8.'&% (%'./. $%8/ . *+ +/ :(+&+8#

    10# T$ /../ + :(%&+& 99.&% +/ +&$%&. '%'../ $%8/ ::./+&.8)8%%6 &% & +/ &) &% :(8.:.&

    72

  • 8/13/2019 Project - Report- General - Motors

    73/87

    LIMITATIONS

    T$. (%;.'& $+ $..& 8:&+&% /. &% & (%&.&+8 '%(.

    1 E9$& ..6 &%% $%& &% 9. $+(. &% + . /.+ + %8/ .& ( 86.

    .'%

    2 L. :(%&+'. &% 8%9 &.: %(.+&%+8 ..*

    3 E?(.. *% HR D.(+&:.& +. %& ../ + .&:.

    S'. G..+8 M%&% + 8+9. %9+

  • 8/13/2019 Project - Report- General - Motors

    74/87

    BIBLOGRAPHY

    !""#S

    R% P# S&.($., O9+

  • 8/13/2019 Project - Report- General - Motors

    75/87

    ANNEURE

    UESTIONNAIRE ON RECRUITMENT & SELECTION

    1. D#"( 8#6 #!,'?)'#, , )" "*6')",) #'*8

    Y. N%

    2. %", /# 8#6 "7" )# !# 7# ,#-" ,,',!

    +&.8)

    Y.+8)

    N% F?./ T:.

    =. %'* ")#/ /# 8#6 #()8 "7" 7# "*6')",) ,/ (""*)'#,

    I&.+8

    E?&.+8

    %&$

    4. %) " )" "7""/ (#6*"( 7# "@)", "*6')",)

    C+:( P8+'.:.&

    P8+'.:.& A9.'.BC%8&+'.

    D+&+ +6

    C++8 A((8'+&%

    . %) 7# #7 ',)";'"- /# 8#6 "7"

    75

    N+:.

    D.9+&%

    O9+

  • 8/13/2019 Project - Report- General - Motors

    76/87

    P.%+8

    T.8.($%' I&..

    V/.% C%*..'9

    O&$.[[[[[[[[[[[[[[###

    !# H% :+) %/ %* &.. +. '%/'&./

    1-3

    4-!

    M%. &$+ !

    7# A. &$. +(&&/. &.& '%/'&./

    Y.

    N%

    C+@& S+)

    ## I* ). &$. & *%

    F.$.

    E?.'&.

    O&$. (.'*)

    # D% )% '%/'& +) %* &$.. &.&

    P)'$%:.&' &.&

    M./'+8 &.&

    R.*..'. &.& '$.'6

    O&$. (.'*)

    10. H#- /# 8#6 )" )" HR *)'*"( #7 )" *#,8

    V.) G%%/

    G%%/

    A.+9.

    +/

    7!

  • 8/13/2019 Project - Report- General - Motors

    77/87

    11. D#"( 8#6 *#,8 #() #, #5 (')"( ,/ ',)",") ("*"(

    Y.

    N%

    A& T:.

    12. %) '( )" )#) #,')#8 "@",/')6" )" *#,8 (",/( #, "*6')",) ,/ (""*)'#,

    #*"/6"

    .8% 10

    10-20

    20-30

    A%. 30

    1=. I( )"" ,8 #;'('#, 7# ";6)'#, ,/ *#,)# 7# "*6')",) ,/ (""*)'#, #*"((

    Y"(

    N#

    14. E@)", "*6')',! 5',!( #6) #" /"('5" "#8""( ), )" ',)", "*6')',!.

    T.

    P+&8) T.

    N%& T.

    1. R"*6')',! 7# )# ',()')6)'#,( '( 5',!',! /"('5" "#8""( )# #!,'?)'#,.

    T.

    P+&8) T.

    N%& T.

    1. D#"( 8#6 #!,'?)'#, "(6" )" "77"*)';","(( #7 "*6')",) (#6*"(

    Y.N%

    1. D#"( )" #!,'?)'#, *#" )" ,65" #7 #5 #",',!( ,/ -#+7#*" #"*)'#,(

    -') HR /")",)( "*6')",) ,/ (""*)'#, **')8

    Y.

    77

  • 8/13/2019 Project - Report- General - Motors

    78/87

  • 8/13/2019 Project - Report- General - Motors

    79/87

    2=. T" #5"*)';"( #7 )" "*6')",) " *#")"8 767'"/ )#6! "(",) "*6')",)

    #'*8.

    Y"(

    N#

    24. %) " )" 6,'6" 7")6"( )) 8#6 '/",)'7'"/ ', )" "*6')",) #'*8 #7 )"

    #!,'()'#,

    2. Y#6 (6!!"()'#,( )# +" )" "*6')",) ())"!8 #" "77'*'",).

    7

  • 8/13/2019 Project - Report- General - Motors

    80/87

    PROJECT VIVA IMT2: JANUARY 2014

    R# N#: D)":

    N": C#,)*) N#:

    A" #7 S"*''?)'#, R")"/ )# P#"*):

    T')" #7 P#"*) R"#) :

    C#'*" #7 V",6" 7# V'; V#*" T'*+ ,8 #," #7 )" 7##-',! ;",6"

    1. IMT CDL G?'5/

    2. IMT CDL $#+))

    =. IMT CDL H8/"5/

    0

  • 8/13/2019 Project - Report- General - Motors

    81/87

  • 8/13/2019 Project - Report- General - Motors

    82/87

    ()6/8: &$. %9+.&%+. *88./ (

    ) &$. +:(8. .:(8%)..#

    C#,8 N": G..+8 M%&% L&/

    C#,8 P#7'": G..+8 M%&% C%:(+) , '%::%8) 6% + GM G..+8 M%&%C%(%+&% .*%. 200, + A:.'+ :8&+&%+8 +&%:%&.

    '%(%+&% $.+/>+&../ D.&%&, M'$9+, +/ +:%9 &$. %8/

    8+9.& +&%:+6. ) .$'8. & +8., .:(8%)9 202,000 (.%(8. +/

    /%9 . %:. 157 '%&.# G..+8 M%&% I/+ P+&.

    2

  • 8/13/2019 Project - Report- General - Motors

    83/87

    L:&./ + (+&.$( .&.. G..+8 M%&% +/ SAIC &$+& .9+9./

    &$. +&%:%8. . I/+# G..+8 M%&% $+ 3 &+6. &$

    (+&.$( +/ &$. .:+9 7 $.8/ ) SAIC# I& &$. 5&$ 8+9.&+&%:%8. :+*+'&9 '%:(+) I/+ +*&. M+& S

  • 8/13/2019 Project - Report- General - Motors

    84/87

    M++9.:.&, P.&'. H+88, 3/ E/&%, C$+(&. !,7 = , (+9. 117-20#

    W. &. X #9:#'%: X #'$.%8.'%# X

    $&&(BB.#6(./+#%9B6BG..+8M%&% X #:%.)'%&%8#'%:

    C$+(&.

  • 8/13/2019 Project - Report- General - Motors

    85/87

    P R O J E C T G U I D E E ; 6 ) ' # , & C # " , ) (

    7 # F * 6 ) 8

    CORRECT

    F I N A L C O M M E N T S F R O M F A C U L T Y

    A#;"/ -') M#/'7'*)'#,

    P"(" '"",) )" (6!!"()'#,( ("/ "". R"/ HR

    P#"*) !6'/"',"( ) SIS. B"() %'("(

    F A C U L T Y D E T A I L S

    F*6)8 N": A'$++ T)+9

    E': +'$++\:&'/8#+'#

    5

    mailto:[email protected]:[email protected]
  • 8/13/2019 Project - Report- General - Motors

    86/87

    AC$NO%LEDGEMENT LETTER FROM GUIDE

    T'( '( )# *+,#-"/!" )) #"*) "#) ",)')"/ 3R.'&:.& = S.8.'&% A& G..+8 M%&%

    P& L&/ ( 5"", (6**"((768 *#")"/ 58 HASHEER ARORA *% &$. ++/ %* /.9..

    PGDM *%: IMTCDL, G$+

  • 8/13/2019 Project - Report- General - Motors

    87/87

    RESUME OF PROJECT GUIDE

    L',+"/IN ',.',+"/',.*#65(,+#'2951=0

    P%*8. S::+)

    o M# S+6+8( P%(8 $+ .?(..'. %* %. ).+ .'&:.& &$ + 8.+/9 = .88 6%

    +/ %* H:+ R.%'. .'. (%/. &$. /&), %8.# R.8&-/. &$ :8&-*+'.&./.?(..'. +/ &%9 9..+8 :++9.:.& 688 &+&.9' (8+9 +/ :(8.:.&9

    %9++&. .?(..'. .%'. :++9.:.o H9$8) .?(..'./ .'&:.& +/ .%'9 (%*.%+8 &$ P+ I/+ .?(..'.#

    o S688./ '.+&9 %& .%'9 &+&.9. &% /.&*) +/ +&&+'& &%( &+8.& *% 8. '$(

    %9++&%#

    o E?(..'./ 9+/+&. .'&:.&, (%*.%+8 +/ .?.'&. .'&:.&, .%'9 +/

    (.%(8. :++9.:.

    o S9*'+& .?(..'. '.+&9 .%'9 *'&% *%: &+& ( +/ .-.9..9

    .?&9 .%'9 *'&%